If you wish to extract the most out of your assets, you may need more than just a great platform. You may need a partner with professional people to deploy, maintain and even operate it to help you get the results you want at the different stages of your satellite network life cycle. If you are lacking any of these vital elements, Gilat’s Professional Service portfolio can help you bridge the gap-quickly, reliably and cost effectively.
Satellite Consulting Services
Prepare for growth and implement required changes such as link budgets, parameter revisions, frequency plan revisions, satellite and antenna changes and RF equipment expansion.
Network Health Check
Gilat’s inspection services consist of an in-depth breakdown of the client’s network, sub-systems and software by specialized engineers.
Remote Site Supervision Services
Experienced field managers supervise local teams on site to ensure smooth and reliable network deployment.
On-Site Hub Operation
Gilat provides a cost-effective solution for those seeking highly qualified individuals for the critical stages of network implementation to monitor the network’s initial setup and perform end to end Hub operations. This includes problem solving to meet both financial and performance goals.
Certified Technical Marketing Engineer
Gilat supports sales representatives with all technical needs, managing the day-to-day process in the pre-sales stage including: network performance evaluation and bandwidth optimization, sizing and Hub resources, traffic engineering and various product management tasks.
Get the expertise of professionals in the industry with real experience with the products, technology and infrastructure. Gilat’s trainers combine industry knowledge with professional training skills to ensure maximum learning benefit.
Technical Assistance Center
Contact Gilat for assistance within the convenient coverage hours. Customers’ service requests are handled swiftly, helping to enable faster resolution.
Over time satellite networks dynamically changes as a result of changes in applications, traffic volume, usage patterns and satellite coverage. Gilat helps customers to set a new outbound/inbound frequency in a seamless manner.
First Level VSAT Repair Service
Gilat provides the skills and procedures necessary for repairing common failures resulting in a fast hassle-free back-to-service solution with minimum expenses.
Advanced Replacement Parts
Gilat’s advanced replacement parts plan is designed to protect customers’ investment, reduce downtime to the absolute minimum and guarantee that emergency replacements are shipped at the shortest notice.
Hub Antenna Maintenance & Optimization
Gilat’s experts periodically inspect key elements and sub-systems of the satellite network ensuring optimum performance and reliability of services. By doing so, potential and existing problems are identified before they affect system performance and service availability.
Traffic Analysis Services
Proactive traffic monitoring and analysis of current and emerging trends can result in substantial savings in network resources and identifying potential problems.
Managed Network Operation Service
Gilat’s managed services provide 24x7x365 network monitoring and proactive management of system failures and downtime. From its central operation Hub, Gilat’s dedicated team of experts help customers mount their network, supervise operations and take proactive measures to avoid downtime with minimum operation expenses.