Mercedes-Benz USA Expands Parts Distribution and Learning and Performance Centers Nationwide

This summer, Mercedes-Benz USA (MBUSA) celebrated one grand opening and two substantial renovations of Parts Distribution (PDC) and Learning and Performance (LPC) Centers to help service dealers more effectively nationwide. The upgrades will allow Mercedes-Benz dealers to receive the parts they need faster, and provide best in class service to the brand’s loyal customers.

The grand opening occurred in Grapevine, TX, and the renovations in Robbinsville, NJ, and Carol Stream, IL. The new and newly expanded PDC facilities will increase supply chain efficiency to the brand’s dealer network by providing additional capacity for growth expectations. The new LPC facility will centralize business operations into one campus complex, which increases synergies and efficiency.

“We are excited to mark this new chapter of operations and customer fulfillment with our grand opening in Grapevine and renovations in Carol Stream and Robbinsville,” said Christian Treiber, vice president of customer services at MBUSA. “The new and newly expanded facilities increase supply chain efficiency to provide a high level of service to our dealer networks and ultimately our valued customers in the areas of parts distribution and training. Our employees and their families are proud to call these cities and the surrounding areas home and we are honored to be a part of these vibrant business communities.”

Re-opened last month, the Carol Stream PDC will service 100 MBUSA dealers in the Midwest region. Improvements include an additional 83,000 sq. ft. to the building, providing expansive new storage capacity. The Grapevine facility offers a PDC with double the storage capacity of its predecessor and a state-of-the art LPC offering dealer technicians education and training on new products and services, specializing in aluminum welding techniques. Both facilities service 47 MBUSA dealers in the Southern Region. The Robbinsville PDC recently added 153,000 sq. ft. providing expansive new storage capacity which will service 107 MBUSA dealers in the Northeast region.

Additional information, specific locations and photos of the new centers are available below:

  • Carol Stream, IL (Re-opened September 8, 2017)
    • 100 Mercedes Drive, Carol Stream, IL 60188
    • Photos
  • Grapevine, TX (Opened August 11, 2017)
    • 4301 Lakeside Parkway, Grapevine, TX 76051
    • Photos
  • Robbinsville, NJ (Re-opened July 14, 2017)
    • 100 New Canton Way, Robbinsville, NJ 08691
    • Photos

About Mercedes-Benz USA

Mercedes-Benz USA (MBUSA), headquartered in Atlanta, is responsible for the distribution, marketing and customer service for all Mercedes-Benz products in the United States. MBUSA offers drivers the most diverse lineup in the luxury segment with 15 model lines ranging from the sporty CLA-Class four-door coupe to the flagship S-Class and the Mercedes-AMG GT S.MBUSA is also responsible for Mercedes-Benz Vans and smart products in the U.S. More information on MBUSA and its products can be found at www.mbusa.com, www.mbsprinterusa.com and www.smartusa.com.

Accredited journalists can visit our media site at www.media.mbusa.com. Follow us on Twitter @MBUSAnews.