Southwire Recalls Wi-Fi Switches Due to Fire Hazard
Southwire Recalls Wi-Fi Switches Due to Fire Hazard
WASHINGTON, March 15, 2018 /PRNewswire-USNewswire/ -- https://www.cpsc.gov/Recalls/2018/southwire-recalls-wi-fi-switches-due-to-fire-hazard
Recall Summary
Name of Product: WiOn Indoor In-wall Wi-Fi Switches
Hazard: The wi-fi switches can overheat, posing a fire hazard.
Remedy: Refund, Replace
Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire. Consumers should hire an electrician to perform the replacement and Southwire will reimburse them for this cost.
Consumer Contact:
Southwire toll-free at 888-770-7156 Monday through Friday from 7 a.m. to 6 p.m. CT or online at www.wionproducts.com or www.southwire.com and click on "Product Recall" for more information.
Recall Details
Units: About 24,000 (In addition, about 6000 were sold in Canada)
Description:
This recall involves the WiOn Indoor In-wall Wi-Fi Switch. The switch allows a consumer to control and monitor the lights and appliances at home or at the office with a smart phone from anywhere using a smart phone app. The product is designed to be installed into a single-switch outlet and is white in color with the "WiOn" logo in green on the front.
Incidents/Injuries: None
Sold At: Home improvement and hardware stores nationwide and on-line at Amazon.com and Walmart.com for about $40 and about $80 for a three pack.
Importer: Southwire Company, LLC, of Carrollton, Ga.
Distributor: Southwire Company, LLC, of Carrollton, Ga.
Manufactured in: China
In Conjunction With: Canada
Health Canada's press release is available at: http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/66206r-eng.php
This recall was conducted, voluntarily by the company, under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. - 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Media Contact
Please use the phone numbers below for all media requests.
Phone: 301-504-7908
Spanish: 301-504-7800
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SOURCE U.S. Consumer Product Safety Commission
