ColoCrossing Updates Network Monitoring Solution

BUFFALO, N.Y., Oct. 2, 2017 /PRNewswire/ -- ColoCrossing has announced that it has completed a robust update of its network monitoring system that now allows both customers and ColoCrossing technicians to monitor the health and availability of any device easily and directly through its integrated portal system.

In the event of an issue with any part of the network and hardware, an alert is now automatically created for both technicians and clients, notifying them that action needs to be taken. This notification is designed to aid in ensuring that no aspect of the network experiences downtime for any reason.

ColoCrossing's Director of Information Technology, Alex Vial had this to say: "Each year information systems become more complex and depend on many layers of hardware and software - thus requiring the need for an intelligent monitoring solution. By adding this automated notification system, we're ensuring that our clients are able to monitor and maintain their mission critical network operations seamlessly and at very low cost."

Highlights of the new system include:

    --  Unlimited triggers that create alerts for any type of condition, as
        specified by the client.
    --  Alerts can be sent to an email address, via text message, or other
        applications (messengers like Jira, Salesforce, HipChat, Slack, etc.)
    --  Trigger automatic action taken by our professional datacenter
        technicians.

Over the years, ColoCrossing has had different, more manual solutions in place, but in the spirit of continuous improvement recognized the need to create and implement these proactive and automated processes. This reflects the commitment it has made to providing the highest levels of service to ColoCrossing clients.

About ColoCrossing: Founded in 2003, ColoCrossing is a provider of datacenter services including colocation, dedicated servers, managed IT services, and network security. Serving 8 strategically located markets nationwide, the company is well positioned to help businesses solve their IT challenges all across the United States. ColoCrossing currently employs more than 30 people in Buffalo, NY and plans to add 15 new employees by the end of 2018. Much of this growth is made possible by the strength of the local Buffalo economy, as well as the global need for cloud computing and data storage solutions.

Media Contact:
Matthew Zelasko
ColoCrossing
1.800.518.9716
178708@email4pr.com

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SOURCE ColoCrossing