Jan 15, 2018   SOURCE: PR NewsWire

New Sitecore Experience Commerce(TM) 9 Allows Brands to Individualize the End-to-End Customer Experience

NEW YORK and SAUSALITO, Calif., Jan. 15, 2018 /PRNewswire/ -- Sitecore®, the global leader in experience management software, today announced Sitecore Experience Commerce 9 at NRF 2018: Retail's Big Show. The latest version of Sitecore's commerce solution is the only cloud-enabled platform that natively integrates content and commerce so brands can fully personalize and individualize the end-to-end shopping experience before, during, and after the transaction.

According to recent research, up to 86 percent of customers see personalization as a critical factor when making a purchase, yet a third of brands admit they lack the tools and skills needed to properly provide the experience customers desire. Tracking ahead of industry trends, Sitecore completely modernized its commerce platform to blend content, commerce, and contextual intelligence as well as introduced easier-to-use, faster business tools unified in one view.

"Experience Commerce 9 is further evidence of our commitment to create the best shopping experience for consumers and boost ROI for brands," said Mark Frost, Sitecore Chief Executive Officer. "Because we are the only platform that continuously learns from the customer journey across all touch points, we are uniquely positioned to turn every interaction into a relevant experience and help brands build lifelong relationships with their customers."

As a highly extensible platform built on the latest ASP.NET Core 2.0 technology, Sitecore Experience Commerce 9 delivers business opportunity for Sitecore partners and developers, who can extend functionality, build their own plug-ins, or leverage third-party plug-ins for added customer benefit. Other notable features include:

    --  Faster time to market: Sitecore® Experience Accelerator (SXA)
        Storefront includes 40+ commerce-specific components that can be dragged
        and dropped onto a page. This allows brands to speed development and
        deployment of e-commerce storefronts through either Microsoft Azure PaaS
        or on-premises installations.
    --  Inventory management: Includes support for online-to-offline commerce
        via allocations; ability to manage multi-store, multi-warehouse, and
        multi-site inventories; track shipments; support multiple currencies;
        and notify users of expiring or sufficient inventory thresholds.
    --  Catalog management: Incorporates a user-friendly catalog experience that
        encompasses new features such as a global product list and a new
        generalized default schema.
    --  New migration tools: Two new migration tools allow legacy Commerce
        Server users to import catalogs and customer profiles from any other
        source and automatically convert them for use in Sitecore Experience
        Commerce.
    --  New user-generated content integration: the Stackla for Sitecore UGC
        Connector provides unmatched integration with Sitecore Experience
        Commerce, allowing brands to dynamically display user-generated content
        across web content, e-commerce sites, and beyond.
    --  Flexible deployment and licensing options: Sitecore Experience Commerce
        9 supports Azure PaaS, IaaS, or on-premise deployments and is available
        through subscription or perpetual licenses.
    --  Secure and scalable deployment: Sitecore and technology service provider
        Rackspace have partnered to deliver best-in-class commerce managed cloud
        services. Sitecore Experience Commerce customers can now benefit from
        Rackspace's optimized, secure, and scalable cloud infrastructure--as
        well as their industry-acclaimed choice of support and services,
        responsiveness, and expertise in e-commerce.

"Many brands are challenged with content and commerce platforms that are disconnected and, consequently, are denied the rich customer insights that drive personalization," said Jon Panella, GVP, Global Commerce Strategy at SapientRazorfish, a Sitecore Platinum Solution Partner with over nine years of Sitecore experience and more than 150 Sitecore implementations. "These disconnects result in a disjointed, impersonal customer experience. The consistently innovative, integrated solutions from Sitecore allow us to help our clients deliver truly personalized experiences throughout the purchase cycle, regardless of channel."

Schedule a demo with Sitecore to learn more about Sitecore Experience Commerce 9 today at www.sitecore.net.

About Sitecore
Sitecore is the global leader in experience management software that combines content management, commerce, and customer insights. The Sitecore Experience Cloud(TM) empowers marketers to deliver personalized content in real time and at scale across every channel--before, during, and after a sale. More than 5,200 brands--including American Express, Carnival Cruise Lines, Dow Chemical, and L'Oréal--have trusted Sitecore to deliver the personalized interactions that delight audiences, build loyalty, and drive revenue.

Contact
Charlotte Ziems
Sitecore VP of Communications and Content Marketing
czi@sitecore.net

Hotwire PR for Sitecore
Heather Craft
sitecore@hotwireglobal.com

Sitecore, Own the Experience, Sitecore Experience Cloud, Sitecore xConnect, Sitecore Cortex, Experience Platform, Experience Manager and Experience Database are registered trademarks or trademarks of Sitecore Corporation A/S in the USA and other countries. All other brand names, product names or trademarks belong to their respective holders. Sitecore reserves the right to alter product and services offerings, and specifications and pricing at any time without notice.
© 2018 Sitecore Corporation A/S. All rights reserved.

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SOURCE Sitecore