Blackbaud Announces 2017 Fourth Quarter and Full Year Results

Fourth Quarter Recurring Revenue Grows 15% representing 84% of total revenue;
Achieves 2017 Financial Guidance Topping Free Cash Flow Estimate; Announces 2018 Financial Guidance

CHARLESTON, S.C., Feb. 6, 2018 /PRNewswire/ -- Blackbaud (NASDAQ: BLKB), the world's leading cloud software company powering social good, today announced financial results for its fourth quarter and fiscal year ended December 31, 2017.

"This was a big year for Blackbaud; we furthered our strategic growth objectives, were named to Fortune's 56 'Companies Changing the World' list, climbed IDC's ranking to the world's 24(th) largest cloud software vendor, and most importantly, accelerated the pace of innovation and drove outcomes for our growing base of over 40,000 customers," said Mike Gianoni, Blackbaud's president and CEO. "The business has never been stronger and our revenue is more predictable than ever with over 80% of revenue now recurring and growing in the double-digits annually. With the combined success of our results last year, our outlook for 2018, and the recent change in the federal tax law, we are awarding an equity grant of approximately $2,000 for each Blackbaud employee not currently receiving equity so that all employees are owners and can participate in the company's success."

Fourth Quarter 2017 Results Compared to Fourth Quarter 2016 Results:

    --  Total GAAP revenue was $217.0 million, up 9.4%, with $181.9 million in
        GAAP recurring revenue, representing 83.8% of total GAAP revenue, and
        $151.9 million in GAAP subscription revenue, representing 70.0% of total
        GAAP revenue.
    --  Total non-GAAP revenue was $218.8 million, up 10.3%, with $183.7 million
        in non-GAAP recurring revenue, representing 84.0% of total non-GAAP
        revenue, and $153.7 million in non-GAAP subscription revenue,
        representing 70.3% of total non-GAAP revenue.
    --  Non-GAAP organic revenue increased 4.4%, non-GAAP organic recurring
        revenue increased 8.8%, and non-GAAP organic subscription revenue
        increased 16.2%.
    --  GAAP income from operations decreased 22.0% to $18.7 million, with GAAP
        operating margin decreasing 350 basis points to 8.6%.
    --  Non-GAAP income from operations increased 5.0% to $46.0 million, with
        non-GAAP operating margin decreasing 110 basis points to 21.0%.
    --  GAAP net income increased 77.7% to $30.7 million, with GAAP diluted
        earnings per share of $0.64, up $0.28.
    --  Non-GAAP net income increased 5.1% to $29.4 million, with non-GAAP
        diluted earnings per share of $0.61, up $0.02.
    --  Non-GAAP free cash flow was $43.4 million, a decrease of $0.6 million.

"We achieved our 2017 full-year financial guidance, exceeding the mid-point of our estimates and topping the high-end of our free cash flow range, executed against our long-term aspirational goals, and as our 2018 full-year financial guidance shows, we're optimistic about the year ahead," said Tony Boor, Blackbaud's executive vice president and CFO. "Our free cash flow improvement is particularly strong for a second consecutive year. We're updating our non-GAAP tax rate to correlate with our GAAP estimate, reducing our full-year tax rate from 32% in 2017 to 20% in 2018, which is primarily driven by the U.S. federal rate change. We're also adopting ASC606 in 2018 and expect the largest financial effect to be associated with the deferral of commissions expense, which will positively impact our profitability."

An explanation of all non-GAAP financial measures referenced in this press release, including Blackbaud's definition of non-GAAP free cash flow, is included below under the heading "Non-GAAP Financial Measures." A reconciliation of the company's non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.

Recent Company Highlights:

    --  Blackbaud announced it will integrate its cloud fundraising and
        engagement solutions with Facebook fundraising solutions.
    --  Blackbaud, whose systems process a majority of the online donations made
        in the United States on #GivingTuesday, processed more than $61 million
        from over 7,000 organizations receiving donations on November 28, 2017.
    --  Blackbaud announced that Catherine Cook LaCour has been named Chief
        Marketing Officer, overseeing global marketing and the Blackbaud
        Institute for Philanthropic Impact(TM).
    --  Blackbaud completed the acquisition of U.K.-based JustGiving(TM), whose
        online social giving platform has played a powerful role in the growth
        of peer-to-peer fundraising.
    --  Forbes named Blackbaud a leading employer for diversity: America's Best
        Employers for Diversity 2018.

Visit www.blackbaud.com/press-room for more information about Blackbaud's recent highlights.

Full-Year 2017 Results Compared to Full-Year 2016 Results:

    --  Total GAAP revenue was $788.3 million, up 7.9%, with $651.0 million in
        GAAP recurring revenue, representing 82.6% of total GAAP revenue, and
        $522.9 million in GAAP subscription revenue, representing 66.3% of total
        GAAP revenue.
    --  Total non-GAAP revenue was $790.8 million, up 7.7%, with $653.4 million
        in non-GAAP recurring revenue, representing 82.6% of total non-GAAP
        revenue, and $525.2 million in non-GAAP subscription revenue,
        representing 66.4% of total non-GAAP revenue.
    --  Non-GAAP organic revenue increased 5.4% and non-GAAP organic recurring
        revenue increased 10.1%, and non-GAAP organic subscription revenue
        increased 17.9%.
    --  GAAP income from operations increased 3.6% to $64.0 million, with GAAP
        operating margin decreasing 40 basis points to 8.1%.
    --  Non-GAAP income from operations increased 12.7% to $162.5 million, with
        non-GAAP operating margin increasing 100 basis points to 20.6%.
    --  GAAP net income increased 58.8% to $65.9 million, with GAAP diluted
        earnings per share up $0.50 to $1.38.
    --  Non-GAAP net income increased 14.4% to $103.7 million, with non-GAAP
        diluted earnings per share up $0.25 to $2.17.
    --  Non-GAAP free cash flow was $137.7 million, an increase of $28.2
        million.

Dividend
Blackbaud announced today that its Board of Directors has declared a first quarter 2018 dividend of $0.12 per share payable on March 15, 2018 to stockholders of record on February 28, 2018.

Financial Outlook
Blackbaud today announced its 2018 full year financial guidance, which includes anticipated impacts from adopting ASU 2014-09, Revenue from Contracts with Customers (Topic 606), in the first quarter of 2018:

    --  Non-GAAP revenue of $870 million to $890 million
    --  Non-GAAP operating margin of 20.6% to 21.0%
    --  Non-GAAP diluted earnings per share of $2.75 to $2.88
    --  Non-GAAP free cash flow of $165 million to $175 million

Blackbaud has not reconciled forward-looking full-year non-GAAP financial measures contained in this news release to their most directly comparable GAAP measures, as permitted by Item 10(e)(1)(i)(B) of Regulation S-K. Such reconciliations would require unreasonable efforts at this time to estimate and quantify with a reasonable degree of certainty various necessary GAAP components, including for example those related to compensation, acquisition transactions and integration, tax items or others that may arise during the year. These components and other factors could materially impact the amount of the future directly comparable GAAP measures, which may differ significantly from their non-GAAP counterparts.

Adoption of Statement of Cash Flow Presentation Accounting Standard
During the three months ended December 31, 2017 we early adopted ASU 2016-18, Statement of Cash Flows (Topic 230) - Restricted Cash, which requires entities to show the changes in the total of cash, cash equivalents, restricted cash and restricted cash equivalents in the statement of cash flows. We retrospectively applied the changes in presentation to the statements of cash flows and no longer classify changes in restricted cash due to customers and due to customers as operating activities. Instead, changes in due to customers are now classified as financing activities. The impacts of adoption are reflected in the financial information herein. Future financial information presented in accordance with ASU 2016-18 will also include immaterial adjustments to reflect certain prior period errors. We will provide more detailed information regarding the impact of the early adoption of ASU 2016-18 in our annual report on Form 10-K for the year ended December 31, 2017.

Conference Call Details


    What:                         Blackbaud's 2017 Fourth Quarter
                                  Conference Call

    When:                        February 7, 2018

    Time:                        8:00 a.m. (Eastern Time)

    Live Call:                    800-289-0462 (US/Canada);
                                  passcode 492095.

    Webcast:                      Blackbaud's Investor Relations
                                  Webpage

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world's leading cloud software company powering social good. Serving the entire social good community--nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents--Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.


    Investor Contact:              Media Contact:

    Mark Furlong                   Nicole McGougan

    Director of Investor Relations Public Relations Manager

    843-654-2097                   843-654-3307

    mark.furlong@blackbaud.com     nicole.mcgougan@blackbaud.com
    --------------------------     -----------------------------

Forward-Looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding: the predictability of our financial results, expectations that our revenue will continue to grow, and expectations that we will achieve our projected 2018 full-year financial guidance. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; risks related to our dividend policy and stock repurchase program, including the possibility that we might discontinue payment of dividends; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC's website at www.sec.gov or upon request from Blackbaud's investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

Trademarks
All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

Non-GAAP Financial Measures
Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. This information includes non-GAAP revenue, non-GAAP recurring revenue, non-GAAP gross profit, non-GAAP gross margin, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP diluted earnings per share. Blackbaud has acquired businesses whose net tangible assets include deferred revenue. In accordance with GAAP reporting requirements, Blackbaud recorded write-downs of deferred revenue to fair value, which resulted in lower recognized revenue. Both on a quarterly and year-to-date basis, the revenue for the acquired businesses is deferred and typically recognized over a one-year period, so Blackbaud's GAAP revenues for the one-year period after the acquisitions will not reflect the full amount of revenues that would have been reported if the acquired deferred revenue was not written down to fair value. The non-GAAP measures described above reverse the acquisition-related deferred revenue write-downs so that the full amount of revenue booked by the acquired companies is included, which Blackbaud believes provides a more accurate representation of a revenue run-rate in a given period. In addition to reversing write-downs of acquisition-related deferred revenue, non-GAAP financial measures discussed above exclude the impact of certain items that Blackbaud believes are not directly related to its performance in any particular period, but are for its long-term benefit over multiple periods.

In addition, Blackbaud uses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis, non-GAAP organic subscriptions revenue growth and non-GAAP organic recurring revenue growth, in analyzing its operating performance. Blackbaud believes that these non-GAAP measures are useful to investors, as a supplement to GAAP measures, for evaluating the periodic growth of its business on a consistent basis. Each of these measures excludes incremental acquisition-related revenue attributable to companies acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these measures reflects presentation of full-year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period, and it includes the non-GAAP revenue attributable to those companies, as if there were no acquisition-related write-downs of acquired deferred revenue to fair value as required by GAAP. In addition, each of these measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business' organic revenue growth and revenue run-rate.

Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software development, and capital expenditures for property and equipment.

Beginning in 2018, Blackbaud intends to update the non-GAAP tax rate it applies when calculating non-GAAP net income and non-GAAP diluted earnings per share in future periods. Since the first quarter of 2016, for the purposes of determining non-GAAP net income, Blackbaud has utilized a non-GAAP tax rate of 32.0% in its calculation of the tax impact related to non-GAAP adjustments. Blackbaud intends to adjust this rate to 20.0% to better reflect its periodic effective tax rate calculated in accordance with GAAP and its current expectations related to the Tax Cuts and Jobs Act, which was enacted into law on December 22, 2017 and, among other items, reduces the federal tax rate for corporations from 35.0% to 21.0% beginning in 2018. The non-GAAP tax rate utilized in future periods will be reviewed annually to determine whether it remains appropriate in consideration of Blackbaud's financial results including its periodic effective tax rate calculated in accordance with GAAP, its operating environment and related tax legislation in effect and other factors deemed necessary. All fourth quarter and full year 2017 measures of the tax impact related to non-GAAP net income and non-GAAP diluted earnings per share included in this news release are calculated under Blackbaud's historical methodology.

Blackbaud uses these non-GAAP financial measures internally in analyzing its financial results and believes they are useful to investors, as a supplement to GAAP measures, in evaluating Blackbaud's ongoing operational performance. Blackbaud believes that these non-GAAP financial measures reflect the Blackbaud's ongoing business in a manner that allows for meaningful period-to-period comparison and analysis of trends in its business. In addition, Blackbaud believes that the use of these non-GAAP financial measures provides additional information for investors to use in evaluating ongoing operating results and trends and in comparing its financial results from period-to-period with other companies in Blackbaud's industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to differences in the exact method of calculation between companies. Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliation of these non-GAAP measures to their most directly comparable GAAP financial measures.


                                                                                    
    Blackbaud, Inc.
    Consolidated balance sheets
    (Unaudited)


    (dollars in thousands)                                                                                                                   December 31,            December 31,
                                                                                                                                                     2017                     2016

    Assets

    Current assets:

    Cash and cash equivalents                                                                                                                                $29,830                  $16,902

    Restricted cash due to customers                                                                                                              610,344                  353,771

    Accounts receivable, net of allowance of $5,141 and $3,291 at December 31, 2017 and December 31, 2016, respectively                            96,293                   88,932

    Customer funds receivable                                                                                                                       1,536                        -

    Prepaid expenses and other current assets                                                                                                      56,099                   48,314

       Total current assets                                                                                                                       794,102                  507,919

    Property and equipment, net                                                                                                                    42,243                   50,269

    Software development costs, net                                                                                                                54,098                   37,582

    Goodwill                                                                                                                                      530,249                  438,240

    Intangible assets, net                                                                                                                        314,651                  253,676

    Other assets                                                                                                                                   24,083                   22,524
                                                                                                                                                   ------                   ------

    Total assets                                                                                                                                          $1,759,426               $1,310,210

    Liabilities and stockholders' equity

    Current liabilities:

    Trade accounts payable                                                                                                                                   $24,693                  $23,274

    Accrued expenses and other current liabilities                                                                                                 54,399                   54,196

    Due to customers                                                                                                                              611,880                  353,771

    Debt, current portion                                                                                                                           8,576                    4,375

    Deferred revenue, current portion                                                                                                             276,456                  244,500
                                                                                                                                                  -------                  -------

       Total current liabilities                                                                                                                  976,004                  680,116

    Debt, net of current portion                                                                                                                  429,648                  338,018

    Deferred tax liability                                                                                                                         37,597                   29,558

    Deferred revenue, net of current portion                                                                                                        3,643                    6,440

    Other liabilities                                                                                                                               5,632                    8,533

    Total liabilities                                                                                                                           1,452,524                1,062,665
                                                                                                                                                ---------                ---------

    Commitments and contingencies

    Stockholders' equity:

    Preferred stock; 20,000,000 shares authorized, none outstanding                                                                                     -                       -

    Common stock, $0.001 par value; 180,000,000 shares authorized, 58,551,761 and 57,672,401 shares issued at December 31, 2017 and December
     31, 2016, respectively                                                                                                                            59                       58

    Additional paid-in capital                                                                                                                    351,042                  310,452

    Treasury stock, at cost; 10,475,794 and 10,166,801 shares at December 31, 2017 and December 31, 2016, respectively                          (239,199)               (215,237)

    Accumulated other comprehensive loss                                                                                                            (649)                   (457)

    Retained earnings                                                                                                                             195,649                  152,729

    Total stockholders' equity                                                                                                                    306,902                  247,545
                                                                                                                                                  -------                  -------

    Total liabilities and stockholders' equity                                                                                                            $1,759,426               $1,310,210
    ------------------------------------------                                                                                                            ----------               ----------


                                                          
    Blackbaud, Inc.
    Consolidated statements of comprehensive income
    (Unaudited)


                                                                                                           Three months ended                               Years ended
                                                                                                                 December 31,                              December 31,
                                                                                                                                                           ------------

    (dollars in thousands, except per share amounts)                                             2017                      2016                       2017              2016

    Revenue

    Subscriptions                                                                                        $151,942                      $122,657                              $522,865 $428,987

    Maintenance                                                                                29,982                    35,927                    128,166           146,946

    Services and other                                                                         35,053                    39,721                    137,275           154,882

       Total revenue                                                                          216,977                   198,305                    788,306           730,815

    Cost of revenue

    Cost of subscriptions                                                                      72,404                    60,111                    242,740           213,883

    Cost of maintenance                                                                         5,422                     5,547                     22,973            22,094

    Cost of services and other                                                                 24,596                    26,744                     96,191           103,243

       Total cost of revenue                                                                  102,422                    92,402                    361,904           339,220
                                                                                              -------                    ------                    -------           -------

    Gross profit                                                                              114,555                   105,903                    426,402           391,595
                                                                                              -------                   -------                    -------           -------

    Operating expenses

    Sales, marketing and customer success                                                      44,131                    40,047                    173,525           155,754

    Research and development                                                                   22,264                    21,897                     89,911            89,870

    General and administrative                                                                 27,520                    19,242                     94,870            81,331

    Amortization                                                                                1,107                       693                      3,271             2,840

    Restructuring                                                                                 794                         -                       794                 -
                                                                                                  ---                       ---

       Total operating expenses                                                                95,816                    81,879                    362,371           329,795
                                                                                               ------                    ------                    -------           -------

    Income from operations                                                                     18,739                    24,024                     64,031            61,800
                                                                                               ------                    ------                     ------            ------

    Interest expense                                                                          (3,412)                  (2,546)                  (12,097)         (10,583)

    Other income (expense), net                                                                   679                     (106)                     2,260             (291)
                                                                                                  ---                      ----                      -----              ----

    Income before provision for income taxes                                                   16,006                    21,372                     54,194            50,926

    Income tax (benefit) provision                                                           (14,703)                    4,088                   (11,739)            9,411
                                                                                              -------                     -----                    -------             -----

    Net income                                                                                            $30,709                       $17,284                               $65,933  $41,515
                                                                                                          -------                       -------                               -------  -------

    Earnings per share

    Basic                                                                                                   $0.66                         $0.37                                 $1.41    $0.90

    Diluted                                                                                                 $0.64                         $0.36                                 $1.38    $0.88

    Common shares and equivalents outstanding

    Basic weighted average shares                                                          46,794,744                46,272,031                 46,669,440        46,132,389

    Diluted weighted average shares                                                        48,014,250                47,436,116                 47,775,702        47,316,538

    Dividends per share                                                                                     $0.12                         $0.12                                 $0.48    $0.48

    Other comprehensive income (loss)

    Foreign currency translation adjustment                                                     (476)                       63                      (943)              324

    Unrealized gain on derivative instruments, net of tax                                         840                       422                        751                44
                                                                                                  ---                       ---                        ---               ---

       Total other comprehensive income (loss)                                                    364                       485                      (192)              368
                                                                                                  ---                       ---                       ----               ---

    Comprehensive income                                                                                  $31,073                       $17,769                               $65,741  $41,883
    --------------------                                                                                  -------                       -------                               -------  -------


                                                                                                       
    Blackbaud, Inc.
    Consolidated statements of cash flows
    (Unaudited)


                                                                                                                                                                                                                                          Years ended
                                                                                                                                                                                                                                         December 31,

    (dollars in thousands)                                                                                                                                                                                               2017                         2016

    Cash flows from operating activities

    Net income                                                                                                                                                                                                                     $65,933                             $41,515

    Adjustments to reconcile net income to net cash provided by operating activities:

    Depreciation and amortization                                                                                                                                                                                      73,948                       70,491

    Provision for doubtful accounts and sales returns                                                                                                                                                                  11,686                        3,730

    Stock-based compensation expense                                                                                                                                                                                   40,631                       32,638

    Deferred taxes                                                                                                                                                                                                   (14,328)                       3,033

    Amortization of deferred financing costs and discount                                                                                                                                                                 838                          958

    Other non-cash adjustments                                                                                                                                                                                            504                        (864)

    Changes in operating assets and liabilities, net of acquisition and disposal of businesses:

      Accounts receivable                                                                                                                                                                                            (15,750)                    (13,196)

      Prepaid expenses and other assets                                                                                                                                                                               (6,149)                     (2,478)

      Trade accounts payable                                                                                                                                                                                            1,024                        3,689

      Accrued expenses and other liabilities                                                                                                                                                                          (4,973)                       (751)

      Deferred revenue                                                                                                                                                                                                 22,926                       14,863

    Net cash provided by operating activities                                                                                                                                                                         176,290                      153,628

    Cash flows from investing activities

    Purchase of property and equipment                                                                                                                                                                               (10,208)                    (17,694)

    Capitalized software development costs                                                                                                                                                                           (28,345)                    (26,359)

    Purchase of net assets of acquired companies, net of cash and restricted cash acquired                                                                                                                          (146,789)                     (3,377)

    Purchase of derivative instruments                                                                                                                                                                                  (568)                           -

    Proceeds from settlement of derivative instruments                                                                                                                                                                  1,030                            -
                                                                                                                                                                                                                        -----                          ---

    Net cash used in investing activities                                                                                                                                                                           (184,880)                    (47,430)

    Cash flows from financing activities

    Proceeds from issuance of debt                                                                                                                                                                                    774,500                      227,200

    Payments on debt                                                                                                                                                                                                (679,119)                   (293,575)

    Debt issuance costs                                                                                                                                                                                               (3,085)                           -

    Employee taxes paid for withheld shares upon equity award settlement                                                                                                                                             (23,962)                    (15,376)

    Proceeds from exercise of stock options                                                                                                                                                                                15                           16

    Change in due to customers                                                                                                                                                                                        226,717                       96,000

    Change in customer funds receivable                                                                                                                                                                                 6,644                            -

    Dividend payments to stockholders                                                                                                                                                                                (23,069)                    (22,811)

    Net cash provided by (used in) financing activities                                                                                                                                                               278,641                      (8,546)

    Effect of exchange rate on cash, cash equivalents, and restricted cash                                                                                                                                              (550)                       2,622

    Net increase in cash, cash equivalents, and restricted cash                                                                                                                                                       269,501                      100,274

    Cash, cash equivalents, and restricted cash, beginning of year                                                                                                                                                    370,673                      270,399
                                                                                                                                                                                                                      -------                      -------

    Cash, cash equivalents, and restricted cash, end of year                                                                                                                                                                      $640,174                            $370,673
    --------------------------------------------------------                                                                                                                                                                      --------                            --------


    The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the condensed consolidated balance sheets that sum to the total of the same such amounts shown above in the consolidated statements of cash flows:


    (dollars in thousands)                                                                                                                                                                                       December 31,                December 31,
                                                                                                                                                                                                                         2017                         2016

    Cash and cash equivalents                                                                                                                                                                                                      $29,830                             $16,902

    Restricted cash due to customers                                                                                                                                                                                  610,344                      353,771

    Total cash, cash equivalents and restricted cash in the statement of cash flows                                                                                                                                   640,174                      370,673
    -------------------------------------------------------------------------------                                                                                                                                   -------                      -------


                                                                     
    Blackbaud, Inc.
    Reconciliation of GAAP to non-GAAP financial measures
    (Unaudited)


                                                                                                                                     Three months ended                              Years ended
                                                                                                                                           December 31,                             December 31,

    (dollars in thousands, except per share amounts)                                                                      2017                      2016                2017                   2016

    GAAP Revenue                                                                                                                  $216,977               $198,305                                   $788,306          $730,815

    Non-GAAP adjustments:

    Add: Acquisition-related deferred revenue write-down                                                                 1,799                         -              2,496                  3,639

    Non-GAAP revenue                                                                                                              $218,776               $198,305                                   $790,802          $734,454
                                                                                                                                  --------               --------                                   --------          --------


    GAAP gross profit                                                                                                             $114,555               $105,903                                   $426,402          $391,595

    GAAP gross margin                                                                                                    52.8%                    53.4%              54.1%                 53.6%

    Non-GAAP adjustments:

    Add: Acquisition-related deferred revenue write-down                                                                 1,799                         -              2,496                  3,639

    Add: Stock-based compensation expense                                                                                  795                       694               3,470                  3,297

    Add: Amortization of intangibles from business combinations                                                         10,196                     9,888              40,099                 39,558

    Add: Employee severance                                                                                                 21                       222                 994                    382

    Add: Acquisition-related integration costs                                                                               -                        -                 86                      -

    Subtotal                                                                                                            12,811                    10,804              47,145                 46,876

    Non-GAAP gross profit                                                                                                         $127,366               $116,707                                   $473,547          $438,471
                                                                                                                                  --------               --------                                   --------          --------

    Non-GAAP gross margin                                                                                                58.2%                    58.9%              59.9%                 59.7%


    GAAP income from operations                                                                                                    $18,739                $24,024                                    $64,031           $61,800

    GAAP operating margin                                                                                                 8.6%                    12.1%               8.1%                  8.5%

    Non-GAAP adjustments:

    Add: Acquisition-related deferred revenue write-down                                                                 1,799                         -              2,496                  3,639

    Add: Stock-based compensation expense                                                                                9,576                     7,633              40,631                 32,638

    Add: Amortization of intangibles from business combinations                                                         11,303                    10,581              43,370                 42,398

    Add: Employee severance                                                                                              1,351                     1,522               4,345                  1,995

    Add: Acquisition-related integration costs                                                                             353                         -                966                  1,419

    Add: Acquisition-related expenses                                                                                    2,063                        36               5,914                    301

    Add: Restructuring costs                                                                                               794                         -                794                      -

    Subtotal                                                                                                            27,239                    19,772              98,516                 82,390

    Non-GAAP income from operations                                                                                                $45,978                $43,796                                   $162,547          $144,190

    Non-GAAP operating margin                                                                                            21.0%                    22.1%              20.6%                 19.6%


    GAAP income before provision for income taxes                                                                                  $16,006                $21,372                                    $54,194           $50,926

    GAAP net income                                                                                                                $30,709                $17,284                                    $65,933           $41,515


    Shares used in computing GAAP diluted earnings per share                                                        48,014,250                47,436,116          47,775,702             47,316,538

    GAAP diluted earnings per share                                                                                                  $0.64                  $0.36                                      $1.38             $0.88


    Non-GAAP adjustments:

    Add: GAAP income tax (benefit) provision                                                                          (14,703)                    4,088            (11,739)                 9,411

    Add: Total non-GAAP adjustments affecting income from operations                                                    27,239                    19,772              98,516                 82,390

    Add (less): Loss (gain) on derivative instrument                                                                        10                         -              (462)                     -

    Add: Loss on debt extinguishment                                                                                         -                        -                299                      -

    Non-GAAP income before provision for income taxes                                                                   43,255                    41,144             152,547                133,316

    Assumed non-GAAP income tax provision (32%)                                                                        13,841                    13,166                      $48,815                         $42,661
                                                                                                                        ------                    ------                      -------                         -------

    Non-GAAP net income                                                                                                            $29,414                $27,978                                   $103,732           $90,655
                                                                                                                                   -------                -------                                   --------           -------


    Shares used in computing non-GAAP diluted earnings per share                                                    48,014,250                47,436,116          47,775,702             47,316,538

    Non-GAAP diluted earnings per share                                                                                              $0.61                  $0.59                                      $2.17             $1.92
    -----------------------------------                                                                                              -----                  -----                                      -----             -----


                                                                   
    Blackbaud, Inc.
    Reconciliation of GAAP to Non-GAAP financial measures (continued)
    (Unaudited)


                                                                                                                                                    Three months ended                  Years ended
                                                                                                                                                          December 31,                 December 31,

    (dollars in thousands)                                                                                                                   2017                  2016           2017            2016

    Detail of certain non-GAAP adjustments:

    Stock-based compensation expense:

      Included in cost of revenue:

     Cost of subscriptions                                                                                                                              $291               $264                         $1,254  $1,168

     Cost of maintenance                                                                                                                       79                   117            373             508

     Cost of services and other                                                                                                               425                   313          1,843           1,621

      Total included in cost of revenue                                                                                                       795                   694          3,470           3,297

      Included in operating expenses:

     Sales, marketing and customer success                                                                                                  1,475                   872          6,381           3,844

     Research and development                                                                                                               1,888                 1,593          7,765           6,467

     General and administrative                                                                                                             5,418                 4,474         23,015          19,030
                                                                                                                                            -----                 -----

      Total included in operating expenses                                                                                                  8,781                 6,939         37,161          29,341
                                                                                                                                            -----                 -----

      Total stock-based compensation expense                                                                                                          $9,576             $7,633                        $40,631 $32,638
                                                                                                                                                      ------             ------                        ------- -------


    Amortization of intangibles from business combinations:

      Included in cost of revenue:

     Cost of subscriptions                                                                                                                            $8,300             $7,816                        $32,399 $31,270

     Cost of maintenance                                                                                                                    1,287                 1,331          5,158           5,327

     Cost of services and other                                                                                                               609                   741          2,542           2,961

      Total included in cost of revenue                                                                                                    10,196                 9,888         40,099          39,558

    Included in operating expenses                                                                                                          1,107                   693          3,271           2,840
                                                                                                                                            -----                   ---          -----           -----

      Total amortization of intangibles from business combinations                                                                                   $11,303            $10,581                        $43,370 $42,398
      ------------------------------------------------------------                                                                                   -------            -------                        ------- -------


                                                               
    Blackbaud, Inc.
    Reconciliation of GAAP to Non-GAAP financial measures (continued)
    (Unaudited)


                                                                                                                                     Three months ended                            Years ended
                                                                                                                                           December 31,                           December 31,

    (dollars in thousands)                                                                                                2017                      2016                     2017            2016

    GAAP revenue                                                                                                                  $216,977                    $198,305                            $788,306           $730,815

    GAAP revenue growth                                                                                                   9.4%                                   7.9%

    (Less) Add: Non-GAAP acquisition-related revenue (1)                                                               (9,879)                        -                (13,927)          3,639

    Total Non-GAAP adjustments                                                                                         (9,879)                        -                (13,927)          3,639

    Non-GAAP revenue (2)                                                                                                          $207,098                    $198,305                            $774,379           $734,454
                                                                                                                                  --------                    --------                            --------           --------

    Non-GAAP organic revenue growth                                                                                       4.4%                                   5.4%


    Non-GAAP revenue (2)                                                                                                          $207,098                    $198,305                            $774,379           $734,454

    Foreign currency impact on non-GAAP revenue (3)                                                                      (814)                        -                    (29)              -

    Non-GAAP revenue on constant currency basis (3)                                                                               $206,284                    $198,305                            $774,350           $734,454
                                                                                                                                  --------                    --------                            --------           --------

    Non-GAAP organic revenue growth on constant currency basis                                                            4.0%                                   5.4%


    GAAP subscriptions revenue                                                                                                    $151,942                    $122,657                            $522,865           $428,987

    GAAP subscriptions revenue growth                                                                                    23.9%                                  21.9%

    (Less) Add: Non-GAAP acquisition-related revenue (1)                                                               (9,368)                        -                (13,117)          3,534

    Total Non-GAAP adjustments                                                                                         (9,368)                        -                (13,117)          3,534

    Non-GAAP organic subscriptions revenue                                                                                        $142,574                    $122,657                            $509,748           $432,521
                                                                                                                                  --------                    --------                            --------           --------

    Non-GAAP organic subscriptions revenue growth                                                                        16.2%                                  17.9%


    GAAP subscriptions revenue                                                                                                    $151,942                    $122,657                            $522,865           $428,987

    GAAP maintenance revenue                                                                                                       $29,982                     $35,927                   128,166             146,946
                                                                                                                                                                                       -------             -------

    GAAP recurring revenue                                                                                                        $181,924                    $158,584                            $651,031           $575,933

    GAAP recurring revenue growth                                                                                        14.7%                                  13.0%

    (Less) Add: Non-GAAP acquisition-related revenue (1)                                                               (9,368)                        -                (13,117)          3,625

    Total Non-GAAP adjustments                                                                                         (9,368)                        -                (13,117)          3,625

    Non-GAAP recurring revenue                                                                                                    $172,556                    $158,584                            $637,914           $579,558
                                                                                                                                  --------                    --------                            --------           --------

    Non-GAAP organic recurring revenue growth                                                                             8.8%                                  10.1%
    -----------------------------------------                                                                              ---                                    ----

    (1)              Non-GAAP acquisition-related
                     revenue excludes incremental
                     acquisition-related revenue
                     calculated in accordance with
                     GAAP that is attributable to
                     companies acquired in the
                     current fiscal year. For
                     companies acquired in the
                     immediately preceding fiscal
                     year, non-GAAP acquisition-
                     related revenue reflects
                     presentation of full-year
                     incremental non-GAAP revenue
                     derived from such companies, as
                     if they were combined
                     throughout the prior period,
                     and it includes the non-GAAP
                     revenue from the acquisition-
                     related deferred revenue write-
                     down attributable to those
                     companies.

    (2)              Non-GAAP revenue for the prior
                     year periods presented herein
                     may not agree to non-GAAP
                     revenue presented in the
                     respective prior period
                     quarterly financial information
                     solely due to the manner in
                     which non-GAAP organic revenue
                     growth is calculated.

    (3)              To determine non-GAAP organic
                     revenue growth on a constant
                     currency basis, revenues from
                     entities reporting in foreign
                     currencies were translated to
                     U.S. Dollars using the
                     comparable prior period's
                     quarterly weighted average
                     foreign currency exchange
                     rates. The primary foreign
                     currencies creating the impact
                     are the Canadian Dollar, EURO,
                     British Pound and Australian
                     Dollar.


                                                                     Years ended
                                                                    December 31,

    (dollars in thousands)                             2017                  2016

    GAAP net cash provided by operating activities          $176,290              $153,628

    Less: purchase of property and equipment       (10,208)             (17,694)

    Less: capitalized software development costs   (28,345)             (26,359)

    Non-GAAP free cash flow                                 $137,737              $109,575
    -----------------------                                 --------              --------

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SOURCE Blackbaud, Inc.