Feb 26, 2019   SOURCE: PR NewsWire

Simple tips from Georgia Power to avoid common scams and fraud

ATLANTA, Feb. 26, 2019 /PRNewswire/ -- Georgia Power is committed to the safety and security of our customers and helping to inform and educate customers about common scams and fraud. Criminals have been known to attempt a variety of scams in person, over the phone and online, including social media.

Reminders from Georgia Power to avoid common scams:

    --  Beware of phone calls demanding payment via phone. Georgia Power will
        never ask for a credit card or pre-paid debit card number over the
        phone. If a customer receives a suspicious call from someone claiming to
        be from Georgia Power and demanding payment to avoid disconnection, they
        should hang up and contact the company's 24-hour customer service line
        at 888-660-5890.
    --  Georgia Power employees are easy to identify. If a Georgia Power
        employee has a service-related reason to visit your home or business,
        they will always be wearing a Georgia Power employee ID badge, in
        uniform and in a company-branded vehicle.
    --  Georgia Power does not demand payment in person at your home or
        business. If an account becomes past due, Georgia Power will contact the
        customer via a prerecorded message to the primary account telephone or
        by letter requesting that the customer call Georgia Power to discuss the
        account. The company will not ask customers to pay anywhere other than
        an Authorized Payment Location.

Georgia Power also reminds customers of these simple tips through public service announcements (PSA). The PSAs were produced in English and Spanish and can be viewed on the company's YouTube channel.

Georgia Power works with law enforcement agencies throughout the state to identify and prosecute criminals who pose as Georgia Power employees in order to defraud customers. Additional information about frequent scams and how the company works to protect customers is available at www.GeorgiaPower.com/Scams.

About Georgia Power
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the company's promise to 2.5 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

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SOURCE Georgia Power