Salesforce Announces Record Fourth Quarter and Full Year Fiscal 2019 Results

SAN FRANCISCO, March 4, 2019 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced results for its fiscal fourth quarter and full fiscal year ended January 31, 2019.

"We had another year of outstanding revenue growth, surpassing $13 billion in revenue faster than any other enterprise software company in history," said Marc Benioff, chairman and co-CEO, Salesforce. "As companies of all sizes turn to Salesforce, we're enabling them to put the customer at the center of their digital transformation through our intelligent Customer 360 platform. I've never been more excited about the opportunity ahead."

"Our relentless focus on delivering innovation and customer success has fueled our growth and solidified our leadership in the enterprise," said Keith Block, co-CEO, Salesforce. "This is just the beginning, which is why we're now targeting $26 to $28 billion in revenue by FY23 - organically doubling our revenue again in the next four years."

Salesforce delivered the following results for its fiscal fourth quarter and full fiscal year 2019:

Revenue: Total fourth quarter revenue was $3.60 billion, an increase of 26% year-over-year, and 27% in constant currency. Subscription and support revenues were $3.38 billion, an increase of 26% year-over-year. Professional services and other revenues were $228 million, an increase of 16% year-over-year.

Full fiscal year 2019 revenue was $13.28 billion, an increase of 26% year-over-year, and 26% in constant currency. Subscription and support revenues were $12.41 billion, an increase of 27% year-over-year. Professional services and other revenues were $869 million, an increase of 12% year-over-year.

Earnings per Share: Fourth quarter GAAP diluted earnings per share was $0.46, and non-GAAP diluted earnings per share was $0.70. GAAP diluted earnings per share benefited by $0.17 related to the net benefit of tax adjustments. Mark-to-market accounting of the company's strategic investments, required by ASU 2016-01, benefited GAAP diluted earnings per share by $0.12 based on the US tax rate of 25% and non-GAAP diluted earnings per share by $0.12 based on our non-GAAP tax rate of 21.5%.

For fiscal year 2019, GAAP diluted earnings per share was $1.43, and non-GAAP diluted earnings per share was $2.75. Mark-to-market accounting of the company's strategic investments, required by ASU 2016-01, benefited GAAP diluted earnings per share by $0.52 based on the US tax rate of 25% and non-GAAP diluted earnings per share by $0.55 based on our non-GAAP tax rate of 21.5%.

Cash: Cash generated from operations for the fourth quarter was $1.33 billion, an increase of 27% year-over-year. Cash generated from operations for the full fiscal year 2019 was $3.40 billion, an increase of 24% year-over-year. Total cash, cash equivalents and marketable securities ended the fourth quarter at $4.34 billion.

Remaining Performance Obligation: Remaining performance obligation, representing future revenues that are under contract but have not yet been recognized, ended the fourth quarter at approximately $25.7 billion, an increase of 25% year-over-year. This includes approximately $450 million related to the remaining performance obligation from MuleSoft. Current remaining performance obligation, which represents the future revenues under contract expected to be recognized over the next 12 months, ended the fourth quarter at approximately $11.9 billion, an increase of 24% year-over-year.

Unearned Revenue: Unearned revenue on the balance sheet as of January 31, 2019 was $8.56 billion, an increase of 22% year-over-year, and 24% in constant currency.

As of March 4, 2019, the company is initiating revenue, earnings per share and current remaining performance obligation growth guidance for its first quarter of fiscal year 2020. For the full fiscal year 2020, the company is raising its revenue guidance previously provided November 27, 2018, and is initiating earnings per share guidance and operating cash flow growth guidance. The guidance below assumes no change to the value of our strategic investment portfolio resulting from ASU 2016-01 as it is not possible to forecast future gains and losses. While historically our investment portfolio has had a positive impact on our financial results, that may not be true for future periods, particularly in periods of significant market fluctuations that affect the publicly traded companies within our strategic investment portfolio. The impact of future gains or losses from our strategic portfolio could be material. In addition, the guidance below is based on estimated GAAP tax rates that reflect the company's currently available information, and exclude discrete tax items such as excess tax benefits from stock-based compensation. The GAAP tax rates may fluctuate due to future acquisitions or other transactions.


                         
        
              Q1 FY20             Full Year FY20

                                        Guidance                Guidance




     Revenue          
        $3.67 - $3.68 billion 
     $15.95 - $16.05 billion


      Y/Y Growth                              22%                 20% - 21%


      GAAP EPS             
            $0.10 - $0.11    
            $0.66 - $0.68


      Non-GAAP EPS         
            $0.60 - $0.61    
            $2.74 - $2.76


      Operating Cash
       Flow Growth (Y/
       Y)                                     N/A                 20% - 21%


      Current
       Remaining
       Performance
       Obligation
       Growth (Y/Y)                          ~24%                      N/A

The following is a per share reconciliation of GAAP diluted earnings per share to non-GAAP diluted earnings per share guidance for the next quarter and the full year:


                                                  Fiscal 2020


                                      Q1                              FY2020



      GAAP EPS range*    
     $0.10 - $0.11                     
     $0.66 - $0.68



     Plus


      Amortization of
       purchased
       intangibles                         $
       0.16                                $
        0.58


      Stock-based
       expense                             $
       0.43                                $
        1.84



     Less


      Income tax effects
       and adjustments**                 $
       (0.09)                             $
        (0.34)



      Non-GAAP diluted
       EPS***            
     $0.60 - $0.61                     
     $2.74 - $2.76




      Shares used in
       computing basic
       net income per
       share (millions)              773                                     784


      Shares used in
       computing diluted
       net income per
       share (millions)              797                                     809



               * The company's GAAP tax provision
                is expected to be approximately
                40% for the three months ended
                April 30, 2019 and approximately
                40% for the year ended January 31,
                2020. The GAAP tax rates may
                fluctuate due to discrete items,
                future acquisitions or other
                transactions. The company's
                projected GAAP basic and diluted
                EPS assumes no change to the value
                of our strategic investment
                portfolio resulting from ASU
                2016-01 as it is not possible to
                forecast future gains and losses.


               ** The company's non-GAAP tax
                provision uses a long-term
                projected tax rate of 22.5%, which
                reflects currently available
                information and could be subject
                to change.


               *** The company's projected non-
                GAAP basic and diluted EPS assumes
                no change to the value of our
                strategic investment portfolio
                resulting from ASU 2016-01 as it
                is not possible to forecast future
                gains and losses.

For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.

Quarterly Conference Call
Salesforce will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) today to discuss its financial results with the investment community. A live web broadcast of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor. A live dial-in is available domestically at 866-901-SFDC or 866-901-7332 and internationally at 706-902-1764, passcode 9678599. A replay will be available at (800) 585-8367 or (855) 859-2056 until midnight (ET) April 3, 2019.

About Salesforce
Salesforce, the global leader in CRM, empowers companies to connect with their customers in a whole new way. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information about Salesforce, visit: www.salesforce.com.

"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about our financial results, which may include expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, diluted earnings per share, operating cash flow growth, operating margin improvement, expected revenue growth, expected tax rates, stock-based compensation expenses, amortization of purchased intangibles, amortization of debt discount and shares outstanding. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-looking statements we make.

The risks and uncertainties referred to above include -- but are not limited to -- risks associated with the effect of general economic and market conditions; the impact of geopolitical events; the impact of foreign currency exchange rate and interest rate fluctuations on our results; our business strategy and our plan to build our business, including our strategy to be the leading provider of enterprise cloud computing applications and platforms; the pace of change and innovation in enterprise cloud computing services; the competitive nature of the market in which we participate; our international expansion strategy; our service performance and security, including the resources and costs required to prevent, detect and remediate potential security breaches; the expenses associated with new data centers and third-party infrastructure providers; additional data center capacity; real estate and office facilities space; our operating results and cash flows; new services and product features; our strategy of acquiring or making investments in complementary businesses, joint ventures, services, technologies and intellectual property rights; the performance and fair value of our investments in complementary businesses through our strategic investment portfolio; our ability to realize the benefits from strategic partnerships, joint ventures and investments; our ability to successfully integrate acquired businesses and technologies; our ability to continue to grow unearned revenue and remaining performance obligation; our ability to protect our intellectual property rights; our ability to develop our brands; our reliance on third-party hardware, software and platform providers; our dependency on the development and maintenance of the infrastructure of the Internet; the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy, cross-border data transfers and import and export controls; the valuation of our deferred tax assets and the release of related valuation allowances; the potential availability of additional tax assets in the future; the impact of new accounting pronouncements and tax laws; uncertainties affecting our ability to estimate our tax rate; the impact of future gains or losses from our strategic investment portfolio, including gains or losses from overall market conditions which may affect the publicly traded companies within our strategic investment portfolio; the impact of expensing stock options and other equity awards; the sufficiency of our capital resources; factors related to our outstanding debt, revolving credit facility, term loan and loan associated with 50 Fremont; compliance with our debt covenants and capital lease obligations; current and potential litigation involving us; and the impact of climate change.

Further information on these and other factors that could affect the company's financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of the Investor Information section of the company's website at www.salesforce.com/investor.

Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

© 2019 salesforce.com, inc. All rights reserved. Salesforce and other marks are trademarks of salesforce.com, inc. Other brands featured herein may be trademarks of their respective owners.



     
                salesforce.com, inc.



     
                Consolidated Statements of Operations



     
                (in millions, except per share data)



     
                (Unaudited)




                                                                                                                                                    Three Months Ended January 31,                             Fiscal Year Ended January 31,


                                                                                                                           2019                                                          2018       2019                                 2018
                                                                                                                                                                                                                          (as adjusted)*
                                                                                                                                                                            (as adjusted)*

                                                                                                                                                                                                                                       ---


     Revenues:



     Subscription and support                                                                                                    $
              3,375                                                      $
              2,668                    $
        12,413  $
       9,766



     Professional services and other                                                                                       228                                                                 197                                      869            774



     Total revenues                                                                                                      3,603                                                               2,865                                   13,282         10,540



     Cost of revenues (1)(2):



     Subscription and support                                                                                              717                                                                 548                                    2,604          2,033



     Professional services and other                                                                                       229                                                                 190                                      847            740



     Total cost of revenues                                                                                                946                                                                 738                                    3,451          2,773



     Gross profit                                                                                                        2,657                                                               2,127                                    9,831          7,767



     Operating expenses (1)(2):



     Research and development                                                                                              518                                                                 396                                    1,886          1,553



     Marketing and sales                                                                                                 1,643                                                               1,245                                    6,064          4,671



     General and administrative                                                                                            359                                                                 275                                    1,346          1,089




     Total operating expenses                                                                                            2,520                                                               1,916                                    9,296          7,313




     Income from operations                                                                                                137                                                                 211                                      535            454



     Investment income                                                                                                      16                                                                  12                                       57             36



     Interest expense                                                                                                     (41)                                                               (22)                                   (154)          (87)



     Gains on strategic investments, net                                                                                   125                                                                  23                                      542             19



     Other income (expense)                                                                                                  2                                                                 (3)                                       3            (2)



     Income before benefit from (provision for) income taxes                                                               239                                                                 221                                      983            420



     Benefit from (provision for) income taxes (3)                                                                         123                                                                (15)                                     127           (60)



     Net income                                                                                                                    $
              362                                                        $
              206                     $
        1,110    $
       360




     Basic net income per share                                                                                                   $
              0.47                                                       $
              0.28                      $
        1.48   $
       0.50



     Diluted net income per share                                                                                                 $
              0.46                                                       $
              0.28                      $
        1.43   $
       0.49



     Shares used in computing basic net income per share                                                                   766                                                                 724                                      751            715



     Shares used in computing diluted net income per share                                                                 786                                                                 749                                      775            735





     (1)  Amounts include amortization of intangible assets acquired through business combinations, as follows:




                                                                                                                                                    Three Months Ended January 31,                             Fiscal Year Ended January 31,


                                                                                                                           2019                                                          2018       2019                                 2018

                                                                                                                                                                                                                                       ---


      Cost of revenues                                                                                                              $
              62                                                         $
              39                       $
        215    $
       166



      Marketing and sales                                                                                                   68                                                                  30                                      232            121





     (2)  Amounts include stock-based expense, as follows:




                                                                                                                                                    Three Months Ended January 31,                             Fiscal Year Ended January 31,


                                                                                                                           2019                                                          2018       2019                                 2018

                                                                                                                                                                                                                                       ---


      Cost of revenues                                                                                                              $
              42                                                         $
              33                       $
        161    $
       130



      Research and development                                                                                              79                                                                  63                                      307            260



      Marketing and sales                                                                                                  169                                                                 112                                      643            469



      General and administrative                                                                                            39                                                                  30                                      172            138





     (3)  Amounts include a benefit related to the partial release of the valuation allowance of $612 million and $2 million for fiscal 2019 and 2018, respectively.



               * Prior period information
                has been adjusted for the
                adoption of Accounting
                Standards Update No.
                2014-09, "Revenue from
                Contracts with Customers
                (Topic 606)", which the
                Company adopted on February
                1, 2018.



     
                salesforce.com, inc.



     
                Consolidated Statements of Operations



     
                (As a percentage of total revenues)



     
                (Unaudited)




                                                                                                                                             Three Months Ended January 31,                     Fiscal Year Ended January 31,


                                                                                                                         2019                              2018             2019                2018
                                                                                                                                              (as adjusted)*                     (as adjusted)*

                                                                                                                                                                                              ---


     Revenues:



     Subscription and support                                                                                             94                                           93                       93                              93
                                                                                                                            %                                           %                       %                              %



     Professional services and other                                                                                       6                                            7                        7                               7




     Total revenues                                                                                                      100                                          100                      100                             100



     Cost of revenues (1)(2):



     Subscription and support                                                                                             20                                           19                       20                              19



     Professional services and other                                                                                       6                                            7                        6                               7




     Total cost of revenues                                                                                               26                                           26                       26                              26




     Gross profit                                                                                                         74                                           74                       74                              74



     Operating expenses (1)(2):



     Research and development                                                                                             14                                           14                       14                              15



     Marketing and sales                                                                                                  46                                           43                       46                              44



     General and administrative                                                                                           10                                           10                       10                              10




     Total operating expenses                                                                                             70                                           67                       70                              69



     Income from operations                                                                                                4                                            7                        4                               5



     Investment income                                                                                                     0                                            0                        0                               0



     Interest expense                                                                                                    (1)                                           0                      (1)                            (1)



     Gains on strategic investments, net                                                                                   4                                            1                        4                               0



     Other income (expense)                                                                                                0                                            0                        0                               0



     Income before benefit from (provision for) income taxes                                                               7                                            8                        7                               4



     Benefit from (provision for) income taxes                                                                             3                                          (1)                       1                             (1)




     Net income                                                                                                           10                                            7                        8                               3
                                                                                                                            %                                           %                       %                              %

                                                                                                                                                                                                                                    ===




     (1)  Amounts include amortization of intangible assets acquired through business combinations as a percentage of total revenues, as follows:




                                                                                                                                             Three Months Ended January 31,                     Fiscal Year Ended January 31,


                                                                                                                         2019                              2018             2019                2018

                                                                                                                                                                                              ---


      Cost of revenues                                                                                                     2                                            1                        2                               2
                                                                                                                            %                                           %                       %                              %



      Marketing and sales                                                                                                  2                                            1                        2                               1





     (2)  Stock-based expense as a percentage of total revenues, as follows:




                                                                                                                                             Three Months Ended January 31,                     Fiscal Year Ended January 31,


                                                                                                                         2019                              2018             2019                2018

                                                                                                                                                                                              ---


      Cost of revenues                                                                                                     1                                            1                        1                               1
                                                                                                                            %                                           %                       %                              %



      Research and development                                                                                             2                                            2                        2                               2



      Marketing and sales                                                                                                  5                                            4                        5                               5



      General and administrative                                                                                           1                                            1                        1                               1



               * Prior period information
                has been adjusted for the
                adoption of Topic 606.



     
                salesforce.com, inc.



     
                Consolidated Balance Sheets



     
                (in millions)



     
                (Unaudited)




                                                                     January 31, 2019                           January 31, 2018
                                                                                                   (as adjusted)*

                                                                                                                             ---


     
                Assets



     Current assets:



     Cash and cash equivalents                                                        $
        2,669                                       $
         2,543



     Marketable securities                                                     1,673                                             1,978



     Accounts receivable, net                                                  4,924                                             3,921



     Costs capitalized to obtain revenue contracts, net                          788                                               671



     Prepaid expenses and other current assets                                   629                                               471




     Total current assets                                                     10,683                                             9,584



     Property and equipment, net                                               2,051                                             1,947



     Costs capitalized to obtain revenue contracts, noncurrent, net            1,232                                             1,105



     Capitalized software, net                                                   152                                               146



     Strategic investments                                                     1,302                                               677



     Goodwill                                                                 12,851                                             7,314



     Intangible assets acquired through business combinations, net             1,923                                               827



     Other assets, net                                                           543                                               384



     Total assets                                                                    $
        30,737                                      $
         21,984




     
                Liabilities and stockholders' equity



     Current liabilities:



     Accounts payable                                                                   $
        165                                          $
         76



     Accrued compensation                                                      1,167                                             1,001



     Accrued expenses and other liabilities                                    1,356                                               970



     Unearned revenue                                                          8,564                                             6,995



     Current portion of debt                                                       3                                             1,025




     Total current liabilities                                                11,255                                            10,067



     Noncurrent debt                                                           3,173                                               695



     Other noncurrent liabilities                                                704                                               846




     Total liabilities                                                        15,132                                            11,608




     Stockholders' equity:



     Common stock                                                                  1                                                 1



     Additional paid-in capital                                               13,927                                             9,752



     Accumulated other comprehensive loss                                       (58)                                             (12)



     Retained earnings                                                         1,735                                               635




     Total stockholders' equity                                               15,605                                            10,376




     Total liabilities and stockholders' equity                                      $
        30,737                                      $
         21,984



               * Prior period information
                has been adjusted for the
                adoption of Topic 606.



     
                salesforce.com, inc.



     
                Consolidated Statements of Cash Flows



     
                (in millions)



     
                (Unaudited)




                                                                                                     Three Months Ended January 31,                      Fiscal Year Ended January 31,


                                                                                           2019                          2018             2019                          2018
                                                                                                            (as adjusted)*                               (as adjusted)*

                                                                                                                                                                      ---


     
                Operating activities:



     Net income                                                                                  $
        362                                      $
       206                              $
         1,110    $
       360



     Adjustments to reconcile net income to net cash provided by operating activities:



     Depreciation and amortization                                                         273                                       188                               962                      753



     Amortization of debt discount and issuance costs                                        2                                         8                                20                       31



     Amortization of costs capitalized to obtain revenue contracts, net                    176                                       141                               737                      592



     Expenses related to employee stock plans                                              329                                       238                             1,283                      997



     Gains on strategic investments, net                                                 (125)                                     (23)                            (542)                    (19)



     Changes in assets and liabilities, net of business combinations:



     Accounts receivable, net                                                          (2,888)                                  (2,399)                            (923)                   (719)



     Costs capitalized to obtain revenue contracts, net                                  (531)                                    (600)                            (981)                 (1,156)



     Prepaid expenses and other current assets and other assets                           (54)                                      230                              (58)                      18



     Accounts payable                                                                      (5)                                     (43)                               74                     (39)



     Accrued expenses and other liabilities                                                603                                       423                               213                      392



     Unearned revenue                                                                    3,189                                     2,683                             1,503                    1,528



     Net cash provided by operating activities                                           1,331                                     1,052                             3,398                    2,738




     
                Investing activities:



     Business combinations, net of cash acquired                                             0                                       (5)                          (5,115)                    (25)



     Purchases of strategic investments                                                   (70)                                    (103)                            (362)                   (216)



     Sales of strategic investments                                                        171                                        75                               260                      131



     Purchases of marketable securities                                                  (434)                                    (569)                          (1,068)                 (2,003)



     Sales of marketable securities                                                         74                                       121                             1,426                      558



     Maturities of marketable securities                                                    48                                        35                               146                       78



     Capital expenditures                                                                (167)                                    (138)                            (595)                   (534)




     Net cash used in investing activities                                               (378)                                    (584)                          (5,308)                 (2,011)




     
                Financing activities:



     Proceeds from issuance of debt, net                                                     0                                         0                             2,966                        0



     Proceeds from employee stock plans                                                    136                                       165                               704                      650



     Principal payments on capital lease obligations                                      (21)                                     (23)                            (131)                   (106)



     Repayments of debt                                                                  (501)                                    (123)                          (1,529)                   (323)




     Net cash provided by (used in) financing activities                                 (386)                                       19                             2,010                      221




     
                Effect of exchange rate changes                                          (3)                                     (16)                               26                     (12)




     
                Net increase in cash and cash equivalents                                564                                       471                               126                      936



     
                Cash and cash equivalents, beginning of period                         2,105                                     2,072                             2,543                    1,607




     
                Cash and cash equivalents, end of period                                     $
        2,669                                    $
       2,543                              $
         2,669  $
       2,543



               * Prior period information
                has been adjusted for the
                adoption of Topic 606. Total
                net cash provided by
                operating activities, net
                cash used in investing
                activities and net cash
                provided by (used in)
                financing activities for the
                three months and year ended
                January 31, 2018, as
                adjusted, did not change.



     
                salesforce.com, inc.



     
                Additional Metrics



     
                (Unaudited)




                                                                      Jan 31,            Oct 31,         Jul 31,            Apr 30,   Jan 31,               Oct 31,
                                                                                                          2018                2018                             2017
                                                                         2019                2018                                          2018

                                                                                                                                                                ---


     
                Full Time Equivalent Headcount (1)                  35,995                     34,391                       32,717                30,149         29,401            28,527



     
                Financial data (in millions):



     Cash, cash equivalents and marketable securities (2)                    $
       4,342                         $
       3,450                     $
       3,427                 $
       7,159        $
       4,521 $
       3,629



     Strategic investments (3)                                               $
       1,302                         $
       1,251                     $
       1,202                 $
       1,024          $
       677   $
       670



     Unearned revenue (4)                                                    $
       8,564                         $
       5,376                     $
       5,883                 $
       6,201        $
       6,995 $
       4,312



     Principal due on the Company's outstanding debt obligations (2)         $
       3,198                         $
       3,699                     $
       3,700                 $
       3,200        $
       1,727 $
       1,850



     Net cash provided by operating activities                               $
       1,331                           $
       143                       $
       458                 $
       1,466        $
       1,052   $
       125



     Capital expenditures                                                      $
       167                           $
       136                       $
       170                   $
       122          $
       138   $
       111



               (1) Full time equivalent headcount
                includes 1,267 from the May 2018
                acquisition of MuleSoft, Inc.




               (2) The Company raised $2.5 billion
                in a public offering of unsecured
                debt in April 2018 in connection
                with the acquisition of MuleSoft,
                Inc. which closed in May 2018.
                Total cash paid in May 2018 in
                connection with the acquisition
                was approximately $4.9 billion.
                The Company's 0.25% Convertible
                Senior Notes matured in April 2018
                and the Company paid the principal
                amount due at that time. The
                Company repaid the $500 million
                2019 Term Loan in full in January
                2019.




               (3) The strategic investments
                balance as of January 31, 2019,
                October 31, 2018, July 31, 2018
                and April 30, 2018 includes the
                fair value adjustments of the
                Company's publicly traded and
                privately held equity investments
                as the Company adopted Accounting
                Standards Update No. 2016-01,
                "Financial Instruments-Overall
                (Subtopic 825-10)" on February 1,
                2018. See discussion below for
                further details on the fair value
                adjustments.




               (4) January 31, 2018 and October
                31, 2017 information has been
                adjusted for the adoption of Topic
                606, which the Company adopted on
                February 1, 2018. Topic 606
                introduced unearned revenue, which
                is substantially similar to
                deferred revenue under previous
                accounting guidance, except for
                the removal of the limitation on
                contingent revenue.

Supplemental Revenue Analysis

Remaining Performance Obligation (Formerly "Remaining Transaction Price")

Topic 606 introduced remaining transaction price, which is different than unbilled deferred revenue under previous accounting guidance. Transaction price allocated to the remaining performance obligations represents contracted revenue that has not yet been recognized, which includes unearned revenue and unbilled amounts that will be recognized as revenue in future periods. Transaction price allocated to the remaining performance obligation is influenced by several factors, including seasonality, the timing of renewals, average contract terms and foreign currency exchange rates. Unbilled portions of the remaining transaction price denominated in foreign currencies are revalued each period based on the period end exchange rates.

As with unbilled deferred revenue under previous accounting guidance, the portion of the remaining performance obligation that is unbilled is not recorded on the balance sheet. Remaining performance obligation consisted of the following (in billions):


                             Current          Noncurrent Total




     As of January 31, 2019         $
      11.9                  $
     13.8 $
     25.7



     As of October 31, 2018         $
      10.0                  $
     11.2 $
     21.2



     As of July 31, 2018             $
      9.8                  $
     11.2 $
     21.0



     As of April 30, 2018            $
      9.6                  $
     10.8 $
     20.4



     As of January 31, 2018          $
      9.6                  $
     11.0 $
     20.6



     
                
                  Disaggregation of Revenue




                   Subscription and support revenue by cloud service offering (in millions):         Three Months Ended January 31,                     Fiscal Year Ended January 31,


                                                                                             2019                       2018           2019                          2018
                                                                                                              (as adjusted)*                             (as adjusted)*

                                                                                                                                                                   ---


     Sales Cloud                                                                                 $
     1,051                                    $
       946                                 $
          4,040       $
      3,588



     Service Cloud                                                                           964                                  789                             3,621                        2,883



     Salesforce Platform and Other                                                           825                                  535                             2,854                        1,913



     Marketing and Commerce Cloud                                                            535                                  398                             1,898                        1,382


                                                                                                  $
     3,375                                  $
       2,668                                $
          12,413       $
      9,766






     
                Total revenues by geography (in millions):                                        Three Months Ended January 31,                     Fiscal Year Ended January 31,


                                                                                             2019                       2018           2019                          2018
                                                                                                           (as adjusted)*                             (as adjusted)*

                                                                                                                                                                   ---


     Americas                                                                                    $
     2,581                                  $
       2,046                                 $
          9,445       $
      7,621



     Europe                                                                                  677                                  542                             2,553                        1,916



     Asia Pacific                                                                            345                                  277                             1,284                        1,003



                                                                                                  $
     3,603                                  $
       2,865                                $
          13,282      $
      10,540





                   Total revenues by geography as a percentage of total revenues:                    Three Months Ended January 31,                     Fiscal Year Ended January 31,


                                                                                             2019                       2018           2019                          2018
                                                                                                           (as adjusted)*                             (as adjusted)*

                                                                                                                                                                   ---


     Americas                                                                                 72                                   71
                                                                                                %                                   %                     71
            %                    72
        %



     Europe                                                                                   19                                   19                                19                           18



     Asia Pacific                                                                              9                                   10                                10                           10



                                                                                              100                                  100                               100                          100
                                                                                                %                                   %                                %                           %

                                                                                                                                                                                                      ===



               * Prior period information
                has been adjusted for the
                adoption of Topic 606.

Constant Currency Growth Rates

The Company presents constant currency information to provide a framework for assessing how the Company's underlying business performed excluding the effect of foreign currency rate fluctuations. To present this information, current and comparative prior period results for entities reporting in currencies other than United States dollars are converted into United States dollars at the weighted average exchange rate for the quarter being compared to for growth rate calculations presented, rather than the actual exchange rates in effect during that period.

Revenue constant currency growth rates (as compared to the comparable prior periods as adjusted for Topic 606) were as follows:


                   
       
                Three Months Ended     
      
                Three Months Ended     
       
                Three Months Ended
                         January 31, 2019                       October 31, 2018                        January 31, 2018
                     compared to Three Months                       compared                        compared to Three Months
                      Ended January 31, 2018                 to Three Months Ended                   Ended January 31, 2017
                                                                October 31, 2017




     Americas                                         26%                                    25%                                     18%



     Europe                                           31%                                    31%                                     30%



     Asia Pacific                                     26%                                    26%                                     27%



     Total growth                                     27%                                    26%                                     21%

The Company presents constant currency information for unearned revenue to provide a framework for assessing how the Company's underlying business performed excluding the effects of foreign currency rate fluctuations. To present the information, the Company converted the unearned revenue balances in local currencies in previous comparable periods using the United States dollar currency exchange rate as of the most recent balance sheet date.

Unearned revenue constant currency growth rates (as compared to the comparable prior periods as adjusted for Topic 606) were as follows:


                   
     
                January 31, 2019  
     
                October 31, 2018  
     
                January 31, 2018
                        compared to                      compared to                      compared to
                      January 31, 2018                 October 31, 2017                 January 31, 2017




     Total growth                              24%                              26%                              25%



     
                Supplemental Strategic Investment Information



     
                Gains on strategic investments, net




      Upon the prospective adoption of ASU 2016-01 in the first fiscal quarter of 2019, the Company is now required to record all fair value adjustments of the Company's publicly traded and privately held equity investments through the statement of operations.
       As such, the Company anticipates additional volatility to the Company's statements of operations in future periods, due to changes in market prices of the Company's investments in publicly held equity investments and the valuation and timing of observable
       price changes and impairments of the Company's investments in privately held securities. These changes could be material based on market conditions and events. The results for the current fiscal period are not indicative of the results to be expected for
       any subsequent quarter or fiscal year.





     Gains and losses recognized on strategic investments were as follows (in millions):




                                                                                                                                  Three Months Ended January 31,                                       Fiscal Year Ended January 31,


                                                                                                                2019                           2018                      2019                          2018

                                                                                                                                                                                                     ---


     Net gains recognized on publicly traded securities                                                                $
              83                                          $
              0                                         $
              345                   $
      0



     Net gains recognized on privately held securities                                                           34                                         23                                        133                                          19



     Net gains recognized on sales of equity securities                                                           6                                          0                                         74                                           0



     Net gains (losses) recognized on debt securities                                                             2                                          0                                       (10)                                          0




     Gains on strategic investments, net                                                                              $
              125                                         $
              23                                         $
              542                  $
      19



       
                Supplemental Debt Information





       The carrying values of the Company's borrowings were as follows (in millions):





       
                Instrument                                                    
          
          Date of issuance           Maturity date January 31, 2019            January 31, 2018

    ---


       2021 Term Loan                                                                   
        May 2018              
       May 2021                             $
       499                             $
       0



       2023 Senior Notes                                                               
        April 2018            
       April 2023                      993                                    0



       2028 Senior Notes                                                               
        April 2018            
       April 2028                    1,488                                    0



       2019 Term Loan                                                                   
        July 2016           
       July 2019 (1)                      0                                  498



       Loan assumed on 50 Fremont                                                     
        February 2015           
       June 2023                      196                                  199



       0.25% Convertible Senior Notes                                                  
        March 2013            
       April 2018                        0                                1,023



       Total carrying value of debt                                                                                                                 3,176                                1,720



       Less current portion of debt                                                                                                                   (3)                             (1,025)




       Total noncurrent debt                                                                                                                              $
       3,173                           $
       695



               (1) The Company repaid the
                2019 Term Loan in full in
                January 2019.



     
                Supplemental Diluted Share Count Information



     
                (share data in millions)




                                                                                                               Three Months Ended January 31,             Fiscal Year Ended January 31,


                                                                                                          2019          2018                  2019   2018

                                                                                                                                                   ---


     Weighted-average shares outstanding for basic earnings per share                                     766                      724              751                          715



     Effect of dilutive securities:



     Convertible senior notes                                                                               0                        6                1                            5



     Employee stock awards                                                                                 20                       17               21                           14



     Warrants                                                                                               0                        2                2                            1




     Adjusted weighted-average shares outstanding and assumed conversions for diluted earnings per share  786                      749              775                          735



       
                salesforce.com, inc.



       
                GAAP Results Reconciled to non-GAAP Results



       The following table reflects selected GAAP results reconciled to non-GAAP results.



       (in millions, except per share data)



       (Unaudited)




                                                                                                                                                                        Three Months Ended January 31,                                Fiscal Year Ended January 31,


                                                                                                                                                     2019                                                    2018         2019                                                   2018

                                                                                                                                                                                                (as adjusted)*                                                    (as adjusted)*

                                                                                                                                                                                                                                                                               ---


       
                
                  Non-GAAP gross profit

    ---


       GAAP gross profit                                                                                                                                   $
        2,657                                                        $
        2,127                                             $
          9,831  $
       7,767



       Plus:



       Amortization of purchased intangibles (a)                                                                                                      62                                                              39                                                        215              166



       Stock-based expense (b)                                                                                                                        42                                                              33                                                        161              130




       Non-GAAP gross profit                                                                                                                               $
        2,761                                                        $
        2,199                                            $
          10,207  $
       8,063




       
                
                  Non-GAAP operating expenses

    ---


       GAAP operating expenses                                                                                                                             $
        2,520                                                        $
        1,916                                             $
          9,296  $
       7,313



       Less:



       Amortization of purchased intangibles (a)                                                                                                      68                                                              30                                                        232              121



       Stock-based expense (b)                                                                                                                       287                                                             205                                                      1,122              867




       Non-GAAP operating expenses                                                                                                                         $
        2,165                                                        $
        1,681                                             $
          7,942  $
       6,325




       
                
                  Non-GAAP income from operations

    ---


       GAAP income from operations                                                                                                                           $
        137                                                          $
        211                                               $
          535    $
       454



       Plus:



       Amortization of purchased intangibles (a)                                                                                                     130                                                              69                                                        447              287



       Stock-based expense (b)                                                                                                                       329                                                             238                                                      1,283              997




       Non-GAAP income from operations                                                                                                                       $
        596                                                          $
        518                                             $
          2,265  $
       1,738




       
                
                  Non-GAAP non-operating income (loss) (c)

    ---


       GAAP non-operating income (loss)                                                                                                                      $
        102                                                           $
        10                                               $
          448   $
       (34)



       Plus:



       Amortization of debt discount, net                                                                                                              0                                                               7                                                          4               26




       Non-GAAP non-operating income (loss)                                                                                                                  $
        102                                                           $
        17                                               $
          452    $
       (8)




       
                
                  Non-GAAP net income

    ---


       GAAP net income                                                                                                                                       $
        362                                                          $
        206                                             $
          1,110    $
       360



       Plus:



       Amortization of purchased intangibles (a)                                                                                                     130                                                              69                                                        447              287



       Stock-based expense (b)                                                                                                                       329                                                             238                                                      1,283              997



       Amortization of debt discount, net                                                                                                              0                                                               7                                                          4               26



       Less:



       Income tax effects and adjustments                                                                                                          (273)                                                          (170)                                                     (711)           (537)




       Non-GAAP net income                                                                                                                                   $
        548                                                          $
        350                                             $
          2,133  $
       1,133






       * Prior period information has been adjusted for the adoption of Topic 606.




                                                                                                                                                                        Three Months Ended January 31,                                Fiscal Year Ended January 31,


                                                                                                                                                     2019                                                    2018         2019                                                   2018
                                                                                                                                                                                                                                                      (as adjusted)*
                                                                                                                                                                                                (as adjusted)*

                                                                                                                                                                                                                                                                               ---


       
                
                  Non-GAAP diluted earnings per share

    ---


       GAAP diluted net income per share                                                                                                                    $
        0.46                                                         $
        0.28                                              $
          1.43   $
       0.49



       Plus:



       Amortization of purchased intangibles                                                                                                        0.17                                                            0.09                                                       0.58             0.39



       Stock-based expense                                                                                                                          0.42                                                            0.32                                                       1.66             1.36



       Amortization of debt discount, net                                                                                                           0.00                                                            0.01                                                       0.00             0.04



       Less:



       Income tax effects and adjustments                                                                                                         (0.35)                                                         (0.23)                                                    (0.92)          (0.74)




       Non-GAAP diluted earnings per share                                                                                                                  $
        0.70                                                         $
        0.47                                              $
          2.75   $
       1.54




       Shares used in computing Non-GAAP diluted net income per share                                                                                786                                                             749                                                        775              735





       * Prior period information has been adjusted for the adoption of Topic 606.





       a)  Amortization of purchased intangibles were as follows:




                                                                                                                                                                        Three Months Ended January 31,                                Fiscal Year Ended January 31,


                                                                                                                                                     2019                                                    2018         2019                                                   2018

                                                                                                                                                                                                                                                                               ---


        Cost of revenues                                                                                                                                      $
        62                                                           $
        39                                               $
          215    $
       166



        Marketing and sales                                                                                                                           68                                                              30                                                        232              121



                                                                                                                                                              $
        130                                                           $
        69                                               $
          447    $
       287






       b)  Stock-based expense was as follows:




                                                                                                                                                                        Three Months Ended January 31,                                Fiscal Year Ended January 31,


                                                                                                                                                     2019                                                    2018         2019                                                   2018

                                                                                                                                                                                                                                                                               ---


        Cost of revenues                                                                                                                                      $
        42                                                           $
        33                                               $
          161    $
       130



        Research and development                                                                                                                      79                                                              63                                                        307              260



        Marketing and sales                                                                                                                          169                                                             112                                                        643              469



        General and administrative                                                                                                                    39                                                              30                                                        172              138



                                                                                                                                                              $
        329                                                          $
        238                                             $
          1,283    $
       997






       c)  GAAP non-operating income (loss) consists of investment income, interest expense, gains on strategic investments, net and other income (expense).



     
                salesforce.com, inc.



     
                Computation of Basic and Diluted GAAP and non-GAAP Net Income Per Share



     (in millions, except per share data)



     (Unaudited)




                                                                                                         Three Months Ended January 31,                         Fiscal Year Ended January 31,


                                                                                           2019                                               2018     2019                              2018
                                                                                                                                                                          (as adjusted)*
                                                                                                                                 (as adjusted)*

                                                                                                                                                                                       ---


     
                GAAP Basic Net Income Per Share



     Net income                                                                                 $
      362                                                     $
            206                    $
      1,110    $
       360



     Basic net income per share                                                                $
      0.47                                                    $
            0.28                     $
      1.48   $
       0.50



     Shares used in computing basic net income per share                                   766                                                    724                                   751         715




                                                                                                         Three Months Ended January 31,                         Fiscal Year Ended January 31,


                                                                                           2019                                               2018     2019                              2018
                                                                                                                     (as adjusted)*                                       (as adjusted)*

                                                                                                                                                                                       ---


     
                Non-GAAP Basic Net Income Per Share



     Non-GAAP net income                                                                        $
      548                                                     $
            350                    $
      2,133  $
       1,133



     Basic Non-GAAP net income per share                                                       $
      0.72                                                    $
            0.48                     $
      2.84   $
       1.58



     Shares used in computing basic Non-GAAP net income per share                          766                                                    724                                   751         715




                                                                                                         Three Months Ended January 31,                         Fiscal Year Ended January 31,


                                                                                           2019                                               2018     2019                              2018
                                                                                                                     (as adjusted)*                                       (as adjusted)*

                                                                                                                                                                                       ---


     
                GAAP Diluted Net Income Per Share



     Net income                                                                                 $
      362                                                     $
            206                    $
      1,110    $
       360



     Diluted net income per share                                                              $
      0.46                                                    $
            0.28                     $
      1.43   $
       0.49



     Shares used in computing diluted net income per share                                 786                                                    749                                   775         735




                                                                                                         Three Months Ended January 31,                         Fiscal Year Ended January 31,


                                                                                           2019                                               2018     2019                              2018
                                                                                                                     (as adjusted)*                                       (as adjusted)*

                                                                                                                                                                                       ---


     
                Non-GAAP Diluted Net Income Per Share



     Non-GAAP net income                                                                        $
      548                                                     $
            350                    $
      2,133  $
       1,133



     Diluted Non-GAAP net income per share                                                     $
      0.70                                                    $
            0.47                     $
      2.75   $
       1.54



     Shares used in computing diluted Non-GAAP net income per share                        786                                                    749                                   775         735



               * Prior period information
                has been adjusted for the
                adoption of Topic 606.

Non-GAAP Financial Measures: This press release includes information about non-GAAP diluted earnings per share, non-GAAP tax rates and constant currency revenue and constant currency unearned revenue growth rates (collectively the "non-GAAP financial measures"). These non-GAAP financial measures are measurements of financial performance that are not prepared in accordance with U.S. generally accepted accounting principles and computational methods may differ from those used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the company's consolidated financial statements prepared in accordance with GAAP. Management uses both GAAP and non-GAAP measures when planning, monitoring, and evaluating the company's performance.

The primary purpose of using non-GAAP measures is to provide supplemental information that may prove useful to investors and to enable investors to evaluate the company's results in the same way management does. Management believes that supplementing GAAP disclosure with non-GAAP disclosure provides investors with a more complete view of the company's operational performance and allows for meaningful period-to-period comparisons and analysis of trends in the company's business. Further, to the extent that other companies use similar methods in calculating non-GAAP measures, the provision of supplemental non-GAAP information can allow for a comparison of the company's relative performance against other companies that also report non-GAAP operating results.

Non-GAAP diluted earnings per share excludes, to the extent applicable, the impact of the following items: stock-based compensation, amortization of acquisition-related intangibles, and previously the net amortization of debt discount on the company's convertible senior notes, as well as income tax adjustments. These items are excluded because the decisions that give rise to them are not made to increase revenue in a particular period, but instead for the company's long-term benefit over multiple periods.

Specifically, management is excluding the following items from its non-GAAP earnings per share, as applicable, for the periods presented in the Q4 FY19 financial statements and for its non-GAAP estimates for Q1 and FY20:

    --  Stock-Based Expenses: The company's compensation strategy includes the
        use of stock-based compensation to attract and retain employees and
        executives. It is principally aimed at aligning their interests with
        those of our stockholders and at long-term employee retention, rather
        than to motivate or reward operational performance for any particular
        period. Thus, stock-based compensation expense varies for reasons that
        are generally unrelated to operational decisions and performance in any
        particular period.
    --  Amortization of Purchased Intangibles: The company views amortization of
        acquisition-related intangible assets, such as the amortization of the
        cost associated with an acquired company's research and development
        efforts, trade names, customer lists and customer relationships, and in
        some cases, acquired lease intangibles, as items arising from
        pre-acquisition activities determined at the time of an acquisition.
        While these intangible assets are continually evaluated for impairment,
        amortization of the cost of purchased intangibles is a static expense,
        one that is not typically affected by operations during any particular
        period.
    --  Gains on Strategic Investments, net: Upon the adoption of Accounting
        Standards Update 2016-01 on February 1, 2018, the company is required to
        record all fair value adjustments to its equity securities held within
        the strategic investment portfolio through the statement of operations.
        As it is not possible to forecast future gains and losses, the company
        assumes no change to the value of its strategic investment portfolio in
        its GAAP and non-GAAP estimates for future periods.
    --  Income Tax Effects and Adjustments: The company utilizes a fixed
        long-term projected non-GAAP tax rate in order to provide better
        consistency across the interim reporting periods by eliminating the
        effects of items such as changes in the tax valuation allowance and tax
        effects of acquisition-related costs, since each of these can vary in
        size and frequency. When projecting this long-term rate, the company
        evaluated a three-year financial projection that excludes the direct
        impact of the following non-cash items: stock-based expenses,
        amortization of purchased intangibles, and previously the amortization
        of debt discount. The projected rate also assumes no new acquisitions in
        the three-year period, and considers other factors including the
        company's expected tax structure, its tax positions in various
        jurisdictions and key legislation in major jurisdictions where the
        company operates. For fiscal 2019, the company used a projected non-GAAP
        tax rate of 21.5 percent. For fiscal 2020, the company uses a projected
        non-GAAP tax rate of 22.5 percent, which reflects currently available
        information, as well as other factors and assumptions. The non-GAAP tax
        rate could be subject to change for a variety of reasons, including the
        rapidly evolving global tax environment, significant changes in the
        company's geographic earnings mix including due to acquisition activity,
        or other changes to the company's strategy or business operations. The
        company will re-evaluate its long-term rate as appropriate.

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SOURCE Salesforce