Apr 10, 2019   SOURCE: BusinessWire

IPM Receives 2018 Malcolm Baldrige National Quality Award At the Quest for Excellence Conference

Integrated Project Management Company, Inc. (IPM), a national business consulting firm that advises and executes on complex and strategic initiatives for healthcare, life sciences, consumer products and industrial companies, received the prestigious 2018 Malcolm Baldrige National Quality Award during the Award Ceremony held on Sunday, April 7, at the 31st annual Quest for Excellence® Conference in National Harbor, MD.

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IPM was presented with the 2018 Malcolm Baldrige Award by Commerce Secretary Wilbur Ross at a ceremo ...

IPM was presented with the 2018 Malcolm Baldrige Award by Commerce Secretary Wilbur Ross at a ceremony on April 7. From left-to-right: Walter G. Copan, Under Secretary of Commerce for Standards and Technology and NIST Director; George Benson, Chairman of Foundation for the Malcolm Baldrige National Quality Award; Secretary of Commerce Wilbur Ross; C. Richard Panico, Founder, President, and Chief Executive Officer, IPM; and Larry Meyer, Managing Director, Knowledge and Process Management, IPM (Photo: Business Wire)

The Malcolm Baldrige National Quality Award -- named after the 26th Secretary of Commerce -- is the nation’s only presidential Award for performance excellence and innovation. It was established by Congress in 1987 to enhance the competitiveness and performance of U.S. businesses.

Among hundreds of organizations eligible to apply for this coveted Award because of their top-tier ranking at the state level, IPM was selected as one of five 2018 recipients. IPM is only the fifth consulting firm to ever earn the distinction, and now, joins the vaulted ranks of 123 winners recognized since the program began.

Accepting the Award for IPM was C. Richard Panico, IPM’s Founder, President and CEO, and Larry Meyer, Managing Director of Knowledge & Process Management.

“Companies that undertake the Baldrige journey are on a quest to define, apply and continuously improve processes to realize their strategy, growth and profitability. In my experience, even the best processes fall short without the enablers of people, attitudes and culture. These are inextricably intertwined,” says Panico. “The importance of our people in achieving this Award goes hand-in-hand with the introspection, planning and discipline essential to delivering results – the same strengths we’ve applied for 30 years in executing critical initiatives for hundreds of clients.”

Measured against the Baldrige Excellence Framework, IPM successfully demonstrated its outstanding practices, results and continuous improvement systems for each of the seven performance excellence criteria: leadership, strategy, customer relationships, measurement, workforce empowerment, operations, and results.

At the Conference, IPM shared aspects of the company’s Malcolm Baldrige journey in two presentations:

  • “Essential Leadership” describes the overlap between the Baldrige Excellence Framework and IPM’s own Essential Leadership System. Panico discusses details about how qualifying for the Award enabled IPM to analyze and further improve this System and impacted its ongoing continuous improvement and growth imperatives.
  • “Scaling the Business Insightfully” describes how IPM applied and improved its own Strategic Realization Model to qualify for the Award. IPM COO Mike McLeod discusses how the Baldrige journey catalyzed a new focus to key performance indicators, brought new insights into the business, and helped align IPM’s trajectory with what was most important for growth.

Throughout 2019, IPM will be sharing its Malcolm Baldrige experiences in these and other presentations to business leaders in several states through Malcolm Baldrige-affiliated organizations.

This prestigious Award follows Baldrige Program recognition IPM received in 2017 at the state level with the 2017 ILPEx Gold Award for Achievement of Excellence. The company has also received numerous other Awards and citations, including the Better Business Bureau International Torch Award for Marketplace Ethics; Crain’s Chicago Business Top 100 Best Places to Work 2018; Forbes Top 25 “Best Small Companies in America 2016”; Inc. 5000 Fastest Growing Private Companies; the Wall Street Journal’s “Top Small Workplace;” Fortune Magazine/Great Place to Work Institute® “Best Workplace” for eight consecutive years; and, the American Business Ethics Award from the Foundation for Financial Services Professionals.

To learn more about IPM’s consulting services, view the full company profile on the Malcolm Baldrige website, or, visit www.ipmcinc.com. Contact IPM headquarters at 630.789.8600 or via email at marketing@ipmcinc.com.

Integrated Project Management Company, Inc. (IPM) (www.ipmcinc.com) is a privately held business consulting firm focused on planning and implementing strategically critical initiatives in the life sciences, healthcare, consumer products, and industrial sectors. Since its inception in 1988, IPM has served more than 400 clients and completed over 4,000 projects. Headquartered in suburban Chicago, IPM has regional offices in Boston, St. Louis, Los Angeles, San Francisco, Minneapolis, and Parsippany.