Salesforce Announces Record Second Quarter Fiscal 2020 Results

SAN FRANCISCO, Calif., Aug. 22, 2019 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced results for its fiscal second quarter ended July 31, 2019.

"Following an outstanding quarter, we're raising our FY20 revenue guidance to $16.9 billion at the high-end of the range," said Marc Benioff, Chairman & co-CEO, Salesforce. "With our Customer 360 vision, Einstein AI and the millions of Trailblazers innovating on our platform, Salesforce has never been better positioned for the future."

"An enormous wave of digital transformation is sweeping across every industry, and major brands, like FedEx, AXA and Unicredit, turned to Salesforce in the quarter to propel their growth," said Keith Block, co-CEO, Salesforce. "The trust our customers have in us to drive their digital transformations is reflected in our strong quarterly results across our clouds and regions."

Salesforce delivered the following results for its fiscal second quarter:

Revenue: Total second quarter revenue was $4.0 billion, an increase of 22% year-over-year, and 23% in constant currency. Subscription and support revenues were $3.75 billion, an increase of 22% year-over-year. Professional services and other revenues were $252 million, an increase of 14% year-over-year.

Earnings per Share: Second quarter GAAP diluted earnings per share was $0.11, and non-GAAP diluted earnings per share was $0.66. GAAP and non-GAAP diluted earnings per share were negatively impacted by the loss on the settlement of the Salesforce.org reseller agreement by $0.16. Mark-to-market accounting of the company's strategic investments, required by ASU 2016-01, benefited GAAP diluted earnings per share by $0.10 based on the US tax rate of 25% and non-GAAP diluted earnings per share by $0.11 based on a non-GAAP tax rate of 22.5%.

Cash: Cash generated from operations for the second quarter was $436 million, a decrease of 5% year-over-year. Total cash, cash equivalents and marketable securities ended the second quarter at $6.04 billion.

Remaining Performance Obligation: Remaining performance obligation ended the second quarter at approximately $25.3 billion, an increase of 20% year-over-year. This includes approximately $350 million related to the business combination with Salesforce.org. Current remaining performance obligation ended the second quarter at approximately $12.1 billion, an increase of 23% year-over-year, 25% in constant currency.

As of August 22, 2019, the company is initiating revenue, earnings per share and current remaining performance obligation growth guidance for its third quarter of fiscal year 2020. For the full fiscal year 2020, the company is raising its revenue and non-GAAP earnings per share guidance, and maintaining its operating cash flow guidance, previously provided on June 10, 2019, as amended on June 12, 2019. The company is decreasing its GAAP earnings per share guidance previously provided on June 4, 2019. The guidance below assumes no change to the value the company's strategic investment portfolio resulting from ASU 2016-01 as it is not possible to forecast future gains and losses. While historically the company's strategic investment portfolio has had a positive impact on the company's financial results, that may not be true for future periods, particularly in periods of significant market fluctuations that affect the publicly traded companies within the company's strategic investment portfolio. The impact of future gains or losses from the company's strategic investment portfolio could be material. In addition, the guidance below is based on estimated GAAP tax rates that reflect the company's currently available information, and excludes forecasted discrete tax items such as excess tax benefits from stock-based compensation. The GAAP tax rates may fluctuate due to future acquisitions or other transactions.


                                                            
       
              Q3 FY20          
       
         Full Year FY20
                                                                Guidance
                                                                                              
        
         Guidance




     Revenue                                                 
           $4.44 - $4.45 billion      
       $16.75 - $16.90 billion



     Y/Y Growth                                                                        31%                        26% - 27%



     GAAP (loss) earnings per share                        
       ($0.21) - ($0.20)                     
            $0.28 - $0.30



     Non-GAAP earnings per share                                    
            $0.65 - $0.66           
            $2.82 - $2.84



     Operating Cash Flow Growth (Y/Y)                                                  N/A                        21% - 22%



     Current Remaining Performance Obligation Growth (Y/Y)                      24% to 25%                             N/A

The following is a per share reconciliation of GAAP diluted (loss) earnings per share to non-GAAP diluted earnings per share guidance for the next quarter and the full year:


                                                                                     
            
         Fiscal 2020



                                                                                         Q3                     FY20




     GAAP (loss) earnings per share range*                                       ($0.21) -
                                                                                    ($0.20)                           
      $0.28 -$0.30



     Plus



     Amortization of purchased intangibles                                                   $
       0.32                                   $
        0.99



     Stock-based expense                                                                     $
       0.59                                   $
        2.08



     Less



     Income tax effects and adjustments**                                                  $
       (0.05)                                $
        (0.53)




     Non-GAAP diluted earnings per share***                                
     $0.65 - $0.66                          
      $2.82 - $2.84





     Shares used in computing basic net (loss) income per share (millions)             881                                        830



     Shares used in computing diluted net income per share (millions)                  917                                        858

               * The company's GAAP tax provision
                is expected to be approximately
                (300%) for the three months ended
                October 31, 2019 and approximately
                48% for the year ended January 31,
                2020. The GAAP tax rates may
                fluctuate due to discrete tax
                items, future acquisitions or
                other transactions. The company's
                projected GAAP basic and diluted
                EPS assumes no change to the value
                of its strategic investment
                portfolio resulting from ASU
                2016-01 as it is not possible to
                forecast future gains and losses.


               ** The company's Non-GAAP tax
                provision uses a long-term
                projected tax rate of 22.5%, which
                reflects currently available
                information and could be subject
                to change.


               *** The company's projected Non-
                GAAP basic and diluted earnings
                per share assumes no change to the
                value of its strategic investment
                portfolio resulting from ASU 2016-
                01 as it is not possible to
                forecast future gains and losses.

For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.

Quarterly Conference Call
Salesforce will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) today to discuss its financial results with the investment community. A live web broadcast of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor. A live dial-in is available domestically at 866-901-SFDC or 866-901-7332 and internationally at 706-902-1764, passcode 2492128. A replay will be available at 855-859-2056 or 404-537-3406, passcode 2492128, until midnight (ET) September 22, 2019.

About Salesforce
Salesforce, the global leader in CRM, empowers companies to connect with their customers in a whole new way. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information about Salesforce, visit: www.salesforce.com.

"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about the company's financial and operating results, which may include expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, diluted earnings per share, operating cash flow growth, operating margin improvement, expected revenue growth, expected current remaining performance obligation growth, expected tax rates, the one-time accounting non-cash charge that was incurred in connection with the Salesforce.org combination; stock-based compensation expenses, amortization of purchased intangibles, shares outstanding, market growth and sustainability goals. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-looking statements it makes.

The risks and uncertainties referred to above include -- but are not limited to -- risks associated with the effect of general economic and market conditions; the impact of geopolitical events; the impact of foreign currency exchange rate and interest rate fluctuations on our results; our business strategy and our plan to build our business, including our strategy to be the leading provider of enterprise cloud computing applications and platforms; the pace of change and innovation in enterprise cloud computing services; the seasonal nature of our sales cycles; the competitive nature of the market in which we participate; our international expansion strategy; the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a result of acquisitions; our service performance and security, including the resources and costs required to avoid unanticipated downtime and prevent, detect and remediate potential security breaches; the expenses associated with new data centers and third-party infrastructure providers; additional data center capacity; real estate and office facilities space; our operating results and cash flows; new services and product features, including any efforts to expand our services beyond the CRM market; our strategy of acquiring or making investments in complementary businesses, joint ventures, services, technologies and intellectual property rights; the performance and fair value of our investments in complementary businesses through our strategic investment portfolio; our ability to realize the benefits from strategic partnerships, joint ventures and investments; the impact of future gains or losses from our strategic investment portfolio, including gains or losses from overall market conditions that may affect the publicly traded companies within our strategic investment portfolio; our ability to execute our business plans; our ability to successfully integrate acquired businesses and technologies, including delays related to the integration of Tableau due to regulatory review by the United Kingdom Competition and Markets Authority; our ability to continue to grow unearned revenue and remaining performance obligation; our ability to protect our intellectual property rights; our ability to develop our brands; our reliance on third-party hardware, software and platform providers; our dependency on the development and maintenance of the infrastructure of the Internet; the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy, cross-border data transfers and import and export controls; the valuation of our deferred tax assets and the release of related valuation allowances; the potential availability of additional tax assets in the future; the impact of new accounting pronouncements and tax laws; uncertainties affecting our ability to estimate our tax rate; the impact of expensing stock options and other equity awards; the sufficiency of our capital resources; factors related to our outstanding debt, revolving credit facility, term loan and loan associated with 50 Fremont; compliance with our debt covenants and lease obligations; current and potential litigation involving us; and the impact of climate change.

Further information on these and other factors that could affect the company's financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings it makes with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of the Investor Information section of the company's website at www.salesforce.com/investor.

Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

© 2019 salesforce.com, inc. All rights reserved. Salesforce and other marks are trademarks of salesforce.com, inc. Other brands featured herein may be trademarks of their respective owners.



              
                salesforce.com, inc.



              
                Consolidated Statements of Operations



              
                (in millions, except per share data)



              
                (Unaudited)




                                                                                                                                                                Three Months Ended July 31,                      Six Months Ended July 31,

                                                                                                                                                                                                                                                         ---

                                                                                                                                                     2019                      2018             2019                     2018

                                                                                                                                                                                                                       ---


              Revenues:



              Subscription and support                                                                                                                   $
         3,745                               $
        3,060                           $
         7,241      $
        5,870



              Professional services and other                                                                                                        252                                   221                          493                         417



              Total revenues                                                                                                                       3,997                                 3,281                        7,734                       6,287



              Cost of revenues (1)(2):



              Subscription and support                                                                                                               727                                   638                        1,405                       1,211



              Professional services and other                                                                                                        240                                   211                          476                         405



              Total cost of revenues                                                                                                                 967                                   849                        1,881                       1,616



              Gross profit                                                                                                                         3,030                                 2,432                        5,853                       4,671



              Operating expenses (1)(2):



              Research and development                                                                                                               607                                   463                        1,161                         887



              Marketing and sales                                                                                                                  1,824                                 1,504                        3,521                       2,833



              General and administrative                                                                                                             375                                   350                          737                         645



              Loss on settlement of Salesforce.org reseller agreement (3)                                                                            166                                     0                          166                           0



              Total operating expenses                                                                                                             2,972                                 2,317                        5,585                       4,365




              Income from operations                                                                                                                  58                                   115                          268                         306



              Gains on strategic investments, net                                                                                                    109                                   143                          390                         354



              Other expense                                                                                                                          (3)                                 (27)                        (12)                       (44)



              Income before benefit from (provision for) income taxes                                                                                164                                   231                          646                         616



              Benefit from (provision for) income taxes                                                                                             (73)                                   68                        (163)                         27



              Net income                                                                                                                                    $
         91                                 $
        299                             $
         483        $
        643




              Basic net income per share                                                                                                                  $
         0.12                                $
        0.40                            $
         0.62       $
        0.87



              Diluted net income per share                                                                                                                $
         0.11                                $
        0.39                            $
         0.61       $
        0.84



              Shares used in computing basic net income per share                                                                                    776                                   747                          774                         737



              Shares used in computing diluted net income per share                                                                                  795                                   774                          795                         763





              (1)   Amounts include amortization of intangible assets acquired through business combinations, as follows:




                                                                                                                                                                Three Months Ended July 31,                      Six Months Ended July 31,

                                                                                                                                                                                                                                                         ---

                                                                                                                                                     2019                      2018             2019                     2018

                                                                                                                                                                                                                       ---


              Cost of revenues                                                                                                                              $
         62                                  $
        52                             $
         123         $
        91



              Marketing and sales                                                                                                                     65                                    67                          133                          97





              (2)   
              Amounts include stock-based expense, as follows:




                                                                                                                                                                Three Months Ended July 31,                      Six Months Ended July 31,

                                                                                                                                                                                                                                                         ---

                                                                                                                                                     2019                      2018             2019                     2018

                                                                                                                                                                                                                       ---


              Cost of revenues                                                                                                                              $
         46                                  $
        43                              $
         89         $
        77



              Research and development                                                                                                                98                                    81                          179                         147



              Marketing and sales                                                                                                                    199                                   174                          376                         294



              General and administrative                                                                                                              45                                    53                           87                          85





              (3)   
              Amount represents a one-time non-cash charge related to the settlement of the reseller agreement between Salesforce and
    Salesforce.org, a related party.



     
                salesforce.com, inc.



     
                Consolidated Statements of Operations



     
                (As a percentage of total revenues)



     
                (Unaudited)




                                                                                                                                                    Three Months Ended July 31,                 Six Months Ended July 31,

                                                                                                                                                                                ---

                                                                                                                                            2019             2018                   2019   2018

                                                                                                                                                                                         ---


     Revenues:



     Subscription and support                                                                                                                94                         93                 94                              93
                                                                                                                                               %                         %                 %                              %



     Professional services and other                                                                                                          6                          7                  6                               7




     Total revenues                                                                                                                         100                        100                100                             100



     Cost of revenues (1)(2):



     Subscription and support                                                                                                                18                         20                 18                              19



     Professional services and other                                                                                                          6                          6                  6                               7




     Total cost of revenues                                                                                                                  24                         26                 24                              26




     Gross profit                                                                                                                            76                         74                 76                              74



     Operating expenses (1)(2):



     Research and development                                                                                                                15                         14                 15                              14



     Marketing and sales                                                                                                                     46                         46                 45                              45



     General and administrative                                                                                                               9                         11                 10                              10



     Loss on settlement of Salesforce.org reseller agreement                                                                                  4                          0                  2                               0



     Total operating expenses                                                                                                                74                         71                 72                              69



     Income from operations                                                                                                                   2                          3                  4                               5



     Gains on strategic investments, net                                                                                                      2                          4                  5                               6



     Other expense                                                                                                                            0                          0                (1)                            (1)



     Income before benefit from (provision for) income taxes                                                                                  4                          7                  8                              10



     Benefit from (provision for) income taxes                                                                                              (2)                         2                (2)                              0




     Net income                                                                                                                               2                          9                  6                              10
                                                                                                                                               %                         %                 %                              %

                                                                                                                                                                                                                               ===




     (1)   Amounts include amortization of intangible assets acquired through business combinations as a percentage of total revenues, as follows:




                                                                                                                                                    Three Months Ended July 31,                 Six Months Ended July 31,

                                                                                                                                                                                ---

                                                                                                                                            2019             2018                   2019   2018

                                                                                                                                                                                         ---


     Cost of revenues                                                                                                                         2                          2                  2                               1
                                                                                                                                               %                         %                 %                              %



     Marketing and sales                                                                                                                      2                          2                  2                               2





     (2)   
              Stock-based expense as a percentage of total revenues, as follows:




                                                                                                                                                    Three Months Ended July 31,                 Six Months Ended July 31,

                                                                                                                                                                                ---

                                                                                                                                            2019             2018                   2019   2018

                                                                                                                                                                                         ---


     Cost of revenues                                                                                                                         1                          1                  1                               1
                                                                                                                                               %                         %                 %                              %



     Research and development                                                                                                                 2                          2                  2                               2



     Marketing and sales                                                                                                                      5                          5                  5                               5



     General and administrative                                                                                                               1                          2                  1                               1



     
                salesforce.com, inc.



     
                Consolidated Balance Sheets



     
                (in millions)



     
                (Unaudited)




                                                                     July 31, 2019            January 31, 2019

                                                                                                           ---


     
                Assets



     Current assets:



     Cash and cash equivalents                                                     $
      3,510                          $
      2,669



     Marketable securities                                                  2,532                              1,673



     Accounts receivable, net                                               2,332                              4,924



     Costs capitalized to obtain revenue contracts, net                       786                                788



     Prepaid expenses and other current assets                                743                                629




     Total current assets                                                   9,903                             10,683



     Property and equipment, net                                            2,283                              2,051



     Operating lease right-of-use assets (1)                                2,904                                  0



     Costs capitalized to obtain revenue contracts, noncurrent, net         1,105                              1,232



     Strategic investments                                                  1,614                              1,302



     Goodwill                                                              13,199                             12,851



     Intangible assets acquired through business combinations, net          1,725                              1,923



     Capitalized software and other assets, net                               603                                695



     Total assets                                                                 $
      33,336                         $
      30,737




     
                Liabilities and stockholders' equity



     Current liabilities:



     Accounts payable, accrued expenses and other liabilities                      $
      2,347                          $
      2,691



     Operating lease liabilities, current (1)                                 706                                  0



     Unearned revenue                                                       7,142                              8,564



     Total current liabilities                                             10,195                             11,255



     Noncurrent debt                                                        2,973                              3,173



     Noncurrent operating lease liabilities (1)                             2,341                                  0



     Other noncurrent liabilities                                             661                                704




     Total liabilities                                                     16,170                             15,132




     Stockholders' equity:



     Common stock                                                               1                                  1



     Additional paid-in capital                                            15,024                             13,927



     Accumulated other comprehensive loss                                    (77)                              (58)



     Retained earnings                                                      2,218                              1,735




     Total stockholders' equity                                            17,166                             15,605




     Total liabilities and stockholders' equity                                   $
      33,336                         $
      30,737



               (1) Reflects the prospective
                adoption of Accounting
                Standards Update No. 2016-02,
                "Leases (Topic 842)", which
                the Company adopted on
                February 1, 2019.



     
                salesforce.com, inc.



     
                Consolidated Statements of Cash Flows



     
                (in millions)



     
                (Unaudited)




                                                                                                    Three Months Ended July 31,                     Six Months Ended July 31,

                                                                                                                                                                                                       ---

                                                                                         2019                      2018             2019                    2018

                                                                                                                                                          ---


     
                Operating activities:



     Net income                                                                                 $
         91                                 $
       299                             $
           483    $
       643



     Adjustments to reconcile net income to net cash provided by operating activities:



     Depreciation and amortization                                                       457                                   253                         894                           450



     Amortization of costs capitalized to obtain revenue contracts, net                  217                                   183                         426                           371



     Expenses related to employee stock plans                                            388                                   351                         731                           603



     Loss on settlement of Salesforce.org reseller agreement                             166                                     0                         166                             0



     Gains on strategic investments, net                                               (109)                                (143)                      (390)                        (354)



     Changes in assets and liabilities, net of business combinations:



     Accounts receivable, net                                                          (146)                                (149)                      2,628                         2,013



     Costs capitalized to obtain revenue contracts, net                                (173)                                (146)                      (297)                        (264)



     Prepaid expenses and other current assets and other assets                           28                                     4                        (69)                         (86)



     Accounts payable                                                                     26                                    71                          41                           121



     Accrued expenses and other liabilities                                              267                                   108                       (293)                        (398)



     Operating lease liabilities                                                       (182)                                    0                       (346)                            0



     Unearned revenue                                                                  (594)                                (373)                    (1,573)                      (1,175)



     Net cash provided by operating activities                                           436                                   458                       2,401                         1,924




     
                Investing activities:



     Business combinations, net of cash acquired                                       (423)                              (4,803)                      (433)                      (4,985)



     Purchases of strategic investments                                                 (62)                                 (37)                      (221)                        (184)



     Sales of strategic investments                                                       71                                     2                         265                             6



     Purchases of marketable securities                                                (772)                                 (28)                    (1,506)                        (291)



     Sales of marketable securities                                                      375                                   335                         461                         1,273



     Maturities of marketable securities                                                 137                                    40                         193                            88



     Capital expenditures                                                              (178)                                (170)                      (337)                        (292)




     Net cash used in investing activities                                             (852)                              (4,661)                    (1,578)                      (4,385)




     
                Financing activities:



     Proceeds from issuance of debt, net                                                   0                                   496                           0                         2,966



     Proceeds from employee stock plans                                                  152                                   182                         371                           383



     Principal payments on financing obligations (1)                                   (134)                                 (89)                      (145)                        (108)



     Repayments of debt                                                                (201)                                    0                       (202)                      (1,027)




     Net cash provided by (used in) financing activities                               (183)                                  589                          24                         2,214




     
                Effect of exchange rate changes                                        (1)                                   11                         (6)                           23




     
                Net increase (decrease) in cash and cash equivalents                 (600)                              (3,603)                        841                         (224)



     
                Cash and cash equivalents, beginning of period                       4,110                                 5,922                       2,669                         2,543




     
                Cash and cash equivalents, end of period                                   $
         3,510                               $
       2,319                           $
           3,510  $
       2,319



               (1) Previously referred to as
                principal payments on capital
                lease obligations.



     
                salesforce.com, inc.



     
                Additional Metrics



     
                (Unaudited)




                                                                      July 31,          Apr 30,         Jan 31,            Oct 31,    Jul 31,           Apr 30,
                                                                                                                                       2018               2018
                                                                          2019              2019             2019                2018

                                                                                                                                                            ---


     
                Full Time Equivalent Headcount                       40,571                   37,485                       35,995             34,391         32,717          30,149



     
                Financial data (in millions):



     Cash, cash equivalents and marketable securities                         $
     6,042                           $
     6,379                    $
     4,342                 $
     3,450        $
     3,427 $
     7,159



     Strategic investments                                              1,614                    1,548                        1,302              1,251          1,202           1,024



     Operating lease liabilities (1)                                    3,047                    3,058                           NA                NA            NA             NA



     Principal due on the Company's outstanding debt obligations (2)    2,996                    3,197                        3,198              3,699          3,700           3,200



     Net cash provided by operating activities                            436                    1,965                        1,331                143            458           1,466



     Capital expenditures                                                 178                      159                          167                136            170             122



               (1) Effective February 1, 2019,
                the Company prospectively adopted
                Topic 842. Accordingly, the
                results for prior periods were
                not adjusted to conform to the
                current period measurement or
                recognition of results.


               (2) The Company repaid $200
                million of the 2021 Term Loan in
                June 2019.

Supplemental Revenue Analysis

Remaining Performance Obligation

Transaction price allocated to the remaining performance obligations represents contracted revenue that has not yet been recognized, which includes unearned revenue and unbilled amounts that will be recognized as revenue in future periods. Transaction price allocated to the remaining performance obligation is influenced by several factors, including seasonality, the timing of renewals, average contract terms and foreign currency exchange rates. Unbilled portions of the remaining transaction price denominated in foreign currencies are revalued each period based on the period end exchange rates.

The portion of the remaining performance obligation that is unbilled is not recorded on the balance sheet. Remaining performance obligation consisted of the following (in billions):


                                 Current          Noncurrent Total




     As of July 31, 2019 (1)            $
      12.1                  $
     13.2 $
     25.3



     As of April 30, 2019               $
      11.8                  $
     13.1 $
     24.9



     As of January 31, 2019             $
      11.9                  $
     13.8 $
     25.7



     As of October 31, 2018             $
      10.0                  $
     11.2 $
     21.2



     As of July 31, 2018                 $
      9.8                  $
     11.2 $
     21.0



     As of April 30, 2018 (2)            $
      9.6                  $
     10.8 $
     20.4



     As of January 31, 2018 (2)          $
      9.6                  $
     11.0 $
     20.6



                            (1) Includes $350 million of
                             Remaining Performance Obligation
                             related to the Salesforce.org
                             business combination in June 2019.


                            (2) Does not include any contribution
                             to Remaining Performance Obligation
                             from the May 2018 acquisition of
                             MuleSoft, Inc.

Unearned Revenue

Unearned revenue represents amounts that have been invoiced in advance of revenue recognition and is recognized as revenue when transfer of control to customers has occurred or services have been provided. The change in unearned revenue was as follows (in millions):






                                                             Three Months Ended July 31,                  Six Months Ended July 31,

                                                                   ---                          ---

                                                     2019                     2018             2019                   2018




     Unearned revenue, beginning of period               $
        7,585                               $
     6,201                        $
         8,564  $
     6,995



     Billings and other*                           3,396                                2,875                      6,110                   5,086



     Contribution from contract asset                  7                                   31                         51                      25



     Revenue recognized ratably over time        (3,736)                             (3,056)                   (7,223)                (5,924)



     Revenue recognized over time as delivered     (174)                               (162)                     (346)                  (299)



     Revenue recognized at a point in time          (87)                                (63)                     (165)                   (64)



     Unearned revenue from business combinations     151                                   57                        151                      64



     Unearned revenue, end of period                     $
        7,142                               $
     5,883                        $
         7,142  $
     5,883



                            *Other includes, for
                             example, the impact of
                             foreign currency
                             translation

Disaggregation of Revenue
Subscription and Support Revenue by the Company's service offerings

Subscription and support revenues consisted of the following (in millions):


                                             Three Months Ended July 31,                 Six Months Ended July 31,



                                     2019               2018             2019            2018




     Sales Cloud                         $
     1,130                            $
     1,004                             $
     2,203  $
     1,969



     Service Cloud                 1,087                          892                 2,107                           1,740



     Salesforce Platform and Other   912                          712                 1,754                           1,287



     Marketing and Commerce Cloud    616                          452                 1,177                             874


                                          $
     3,745                            $
     3,060                             $
     7,241  $
     5,870

The above subscription and support revenue includes approximately $51 million of revenue contributed from the acquisition of Salesforce.org for the period June 3, 2019 through July 31, 2019.

Total Revenue by Geographic Locations

Revenues by geographical region consisted of the following (in millions):


                          Three Months Ended July 31,                 Six Months Ended July 31,



                  2019                   2018           2019                  2018



     Americas          $
     2,816                              $
     2,338                           $
     5,433  $
     4,439


     Europe        786                              629                     1,541                   1,235


     Asia Pacific  395                              314                       760                     613



                       $
     3,997                              $
     3,281                           $
     7,734  $
     6,287





                          Three Months Ended July 31,                 Six Months Ended July 31,



                  2019                   2018           2019                  2018



     Americas       70                               71                        70                      71
                     %                               %                        %                      %


     Europe         20                               19                        20                      19


     Asia Pacific   10                               10                        10                      10



                   100                              100                       100                     100
                     %                               %                        %                      %

Constant Currency Growth Rates

The Company presents constant currency information to provide a framework for assessing how the Company's underlying business performed excluding the effect of foreign currency rate fluctuations. To present this information, current and comparative prior period results for entities reporting in currencies other than United States dollars are converted into United States dollars at the weighted average exchange rate for the quarter being compared to for growth rate calculations presented, rather than the actual exchange rates in effect during that period.

Revenue constant currency growth rates were as follows:


                   
       
                Three Months Ended     
       
                Three Months Ended     
       
                Three Months Ended
                          July 31, 2019                           April 30, 2019                          July 31, 2018
                     compared to Three Months                compared to Three Months                compared to Three Months
                       Ended July 31, 2018                     Ended April 30, 2018                    Ended July 31, 2017



      Americas                                         20%                                     25%                                     25%



     Europe                                           30%                                     32%                                     32%


      Asia Pacific                                     27%                                     27%                                     28%


      Total growth                                     23%                                     26%                                     27%

The Company presents constant currency information for current remaining performance obligation to provide a framework for assessing how the Company's underlying business performed excluding the effects of foreign currency rate fluctuations. To present the information, the Company converted the current remaining performance obligation balances in local currencies in previous comparable periods using the United States dollar currency exchange rate as of the most recent balance sheet date.

Current remaining performance obligation constant currency growth rates was as follows:


                              July 31, 2019            April 30, 2019
                    compared to              compared to
                   July 31, 2018            April 30, 2018




     Total growth                      25%                       24%

Supplemental Strategic Investment Information
Gains on strategic investments, net

All fair value adjustments of the Company's publicly traded and privately held equity investments are recorded through the statement of operations. Therefore, the Company anticipates additional volatility to the Company's statements of operations in future periods, due to changes in market prices of the Company's investments in publicly held equity investments and the valuation and timing of observable price changes and impairments of the Company's investments in privately held securities. These changes could be material based on market conditions and events. The results for the current fiscal period are not indicative of the results to be expected for any subsequent quarter or fiscal year.

Gains and losses recognized on strategic investments were as follows (in millions):


                                                                  Three Months Ended July 31,              Six Months Ended July 31,



                                                         2019                2018             2019           2018




     Net gains recognized on publicly traded securities       $
       66                              $
      65                           $
       216  $
     276



     Net gains recognized on privately held securities     0                              90                122                            81



     Net gains recognized on sales of equity securities   43                               1                 62                             9



     Net losses recognized on debt securities              0                            (13)              (10)                         (12)




     Gains on strategic investments, net                     $
       109                             $
      143                           $
       390  $
     354

Supplemental Debt Information

The carrying values of the Company's borrowings were as follows (in millions):


            
              
               Instrument 
        
          Date of issuance         Maturity date July 31, 2019                      January 31, 2019

                           ---


     2021 Term Loan                               
        May 2018            
      May 2021                          $
       299 (1)                   $
         499



     2023 Senior Notes                           
        April 2018          
      April 2023                   994                  993



     2028 Senior Notes                           
        April 2018          
      April 2028                 1,489                1,488



     Loan assumed on 50 Fremont                
        February 2015          
      June 2023                   195                  196



     Total carrying value of debt                                                                       2,977                3,176



     Less current portion of debt                                                                         (4)                 (3)




     Total noncurrent debt                                                                                    $
       2,973                     $
         3,173



               (1) The Company repaid
                $200 million of the 2021
                Term Loan in June 2019.



       
                salesforce.com, inc.



       
                GAAP Results Reconciled to non-GAAP Results



       The following table reflects selected GAAP results reconciled to non-GAAP results.



       (in millions, except per share data)



       (Unaudited)




                                                                                                      Three Months Ended July 31,                     Six Months Ended July 31,

                                                                                                                                                                                ---

                                                                                           2019                      2018             2019                    2018

                                                                                                                                                            ---


       
                
                  Non-GAAP gross profit

    ---


       GAAP gross profit                                                                       $
         3,030                               $
       2,432                               $
         5,853  $
       4,671



       Plus:



       Amortization of purchased intangibles (1)                                            62                                    52                         123                              91



       Stock-based expense (2)                                                              46                                    43                          89                              77




       Non-GAAP gross profit                                                                   $
         3,138                               $
       2,527                               $
         6,065  $
       4,839




       
                
                  Non-GAAP operating expenses

    ---


       GAAP operating expenses                                                                 $
         2,972                               $
       2,317                               $
         5,585  $
       4,365



       Less:



       Amortization of purchased intangibles (1)                                            65                                    67                         133                              97



       Stock-based expense (2)                                                             342                                   308                         642                             526




       Non-GAAP operating expenses                                                             $
         2,565                               $
       1,942                               $
         4,810  $
       3,742




       
                
                  Non-GAAP income from operations

    ---


       GAAP income from operations                                                                $
         58                                 $
       115                                 $
         268    $
       306



       Plus:



       Amortization of purchased intangibles (1)                                           127                                   119                         256                             188



       Stock-based expense (2)                                                             388                                   351                         731                             603




       Non-GAAP income from operations                                                           $
         573                                 $
       585                               $
         1,255  $
       1,097




       
                
                  Non-GAAP non-operating income (3)

    ---


       GAAP non-operating income                                                                 $
         106                                 $
       116                                 $
         378    $
       310



       Plus:



       Amortization of debt discount, net                                                    0                                     0                           0                               4




       Non-GAAP non-operating income                                                             $
         106                                 $
       116                                 $
         378    $
       314




       
                
                  Non-GAAP net income

    ---


       GAAP net income                                                                            $
         91                                 $
       299                                 $
         483    $
       643



       Plus:



       Amortization of purchased intangibles (1)                                           127                                   119                         256                             188



       Stock-based expense (2)                                                             388                                   351                         731                             603



       Amortization of debt discount, net                                                    0                                     0                           0                               4



       Less:



       Income tax effects and adjustments                                                 (80)                                (219)                      (205)                          (330)




       Non-GAAP net income                                                                       $
         526                                 $
       550                               $
         1,265  $
       1,108


                                                                                                                                                               Three Months Ended July 31,                    Six Months Ended July 31,

                                                                                                                                                                                                   ---

                                                                                                                                                     2019                    2018             2019                  2018

                                                                                                                                                                                                                  ---


       
                
                  Non-GAAP diluted earnings per share

    ---


       GAAP diluted net income per share                                                                                                                 $
        0.11                                $
       0.39                           $
           0.61      $
       0.84



       Plus:



       Amortization of purchased intangibles                                                                                                        0.16                                0.15                      0.32                           0.25



       Stock-based expense                                                                                                                          0.49                                0.45                      0.92                           0.79



       Amortization of debt discount, net                                                                                                           0.00                                0.00                      0.00                           0.00



       Less:



       Income tax effects and adjustments                                                                                                         (0.10)                             (0.28)                   (0.26)                        (0.43)




       Non-GAAP diluted earnings per share                                                                                                               $
        0.66                                $
       0.71                           $
           1.59      $
       1.45




       Shares used in computing Non-GAAP diluted net income per share                                                                                795                                 774                       795                            763





       1)   
              Amortization of purchased intangibles were as follows:




                                                                                                                                                               Three Months Ended July 31,                    Six Months Ended July 31,

                                                                                                                                                                                                   ---

                                                                                                                                                     2019                    2018             2019                  2018

                                                                                                                                                                                                                  ---


       Cost of revenues                                                                                                                                    $
        62                                  $
       52                            $
           123        $
       91



       Marketing and sales                                                                                                                            65                                  67                       133                             97



                                                                                                                                                           $
        127                                 $
       119                            $
           256       $
       188




       2)   
              Stock-based expense was as follows:




                                                                                                                                                               Three Months Ended July 31,                    Six Months Ended July 31,

                                                                                                                                                                                                                                                       ---

                                                                                                                                                     2019                    2018             2019                  2018

                                                                                                                                                                                                                  ---


       Cost of revenues                                                                                                                                    $
        46                                  $
       43                             $
           89        $
       77



       Research and development                                                                                                                       98                                  81                       179                            147



       Marketing and sales                                                                                                                           199                                 174                       376                            294



       General and administrative                                                                                                                     45                                  53                        87                             85



                                                                                                                                                           $
        388                                 $
       351                            $
           731       $
       603






       3)   
              GAAP non-operating income consists of investment income, interest expense, gains on strategic investments, net and other income.



     
                salesforce.com, inc.



     
                Computation of Basic and Diluted GAAP and non-GAAP Net Income Per Share



     (in millions, except per share data)



     (Unaudited)




                                                                                                     Three Months Ended July 31,                      Six Months Ended July 31,

                                                                                                                                                                                                 ---

                                                                                           2019                2018              2019               2018

                                                                                                                                                  ---


     
                GAAP Basic Net Income Per Share



     Net income                                                                                  $
       91                              $
         299                                 $
       483    $
          643



     Basic net income per share                                                                $
       0.12                             $
         0.40                                $
       0.62   $
          0.87



     Shares used in computing basic net income per share                                   776                           747                       774                                 737




                                                                                                     Three Months Ended July 31,                      Six Months Ended July 31,

                                                                                                                                         ---

                                                                                           2019                2018              2019               2018

                                                                                                                                                  ---


     
                Non-GAAP Basic Net Income Per Share



     Non-GAAP net income                                                                        $
       526                              $
         550                               $
       1,265  $
          1,108



     Basic Non-GAAP net income per share                                                       $
       0.68                             $
         0.74                                $
       1.63   $
          1.50



     Shares used in computing basic Non-GAAP net income per share                          776                           747                       774                                 737




                                                                                                     Three Months Ended July 31,                      Six Months Ended July 31,

                                                                                                                                         ---

                                                                                           2019                2018              2019               2018

                                                                                                                                                  ---


     
                GAAP Diluted Net Income Per Share



     Net income                                                                                  $
       91                              $
         299                                 $
       483    $
          643



     Diluted net income per share                                                              $
       0.11                             $
         0.39                                $
       0.61   $
          0.84



     Shares used in computing diluted net income per share                                 795                           774                       795                                 763




                                                                                                     Three Months Ended July 31,                      Six Months Ended July 31,

                                                                                                                                         ---

                                                                                           2019                2018              2019               2018

                                                                                                                                                  ---


     
                Non-GAAP Diluted Net Income Per Share



     Non-GAAP net income                                                                        $
       526                              $
         550                               $
       1,265  $
          1,108



     Diluted Non-GAAP net income per share                                                     $
       0.66                             $
         0.71                                $
       1.59   $
          1.45



     Shares used in computing diluted Non-GAAP net income per share                        795                           774                       795                                 763

Non-GAAP Financial Measures: This press release includes information about non-GAAP diluted earnings per share, non-GAAP tax rates and constant currency revenue and constant currency current remaining performance obligation growth rates (collectively the "non-GAAP financial measures"). These non-GAAP financial measures are measurements of financial performance that are not prepared in accordance with U.S. generally accepted accounting principles and computational methods may differ from those used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the company's consolidated financial statements prepared in accordance with GAAP. Management uses both GAAP and non-GAAP measures when planning, monitoring, and evaluating the company's performance.

The primary purpose of using non-GAAP measures is to provide supplemental information that may prove useful to investors and to enable investors to evaluate the company's results in the same way management does. Management believes that supplementing GAAP disclosure with non-GAAP disclosure provides investors with a more complete view of the company's operational performance and allows for meaningful period-to-period comparisons and analysis of trends in the company's business. Further, to the extent that other companies use similar methods in calculating non-GAAP measures, the provision of supplemental non-GAAP information can allow for a comparison of the company's relative performance against other companies that also report non-GAAP operating results.

Non-GAAP diluted earnings per share excludes, to the extent applicable, the impact of the following items: stock-based compensation, amortization of acquisition-related intangibles, and previously the net amortization of debt discount on the company's convertible senior notes, as well as income tax adjustments. These items are excluded because the decisions that give rise to them are not made to increase revenue in a particular period, but instead for the company's long-term benefit over multiple periods.

Specifically, management is excluding the following items from its non-GAAP earnings per share, as applicable, for the periods presented in the Q2 FY20 financial statements and for its non-GAAP estimates for Q3 and FY20:

    --  Stock-Based Expenses: The company's compensation strategy includes the
        use of stock-based compensation to attract and retain employees and
        executives. It is principally aimed at aligning their interests with
        those of our stockholders and at long-term employee retention, rather
        than to motivate or reward operational performance for any particular
        period. Thus, stock-based compensation expense varies for reasons that
        are generally unrelated to operational decisions and performance in any
        particular period.
    --  Amortization of Purchased Intangibles: The company views amortization of
        acquisition-related intangible assets, such as the amortization of the
        cost associated with an acquired company's research and development
        efforts, trade names, customer lists and customer relationships, and in
        some cases, acquired lease intangibles, as items arising from
        pre-acquisition activities determined at the time of an acquisition.
        While these intangible assets are continually evaluated for impairment,
        amortization of the cost of purchased intangibles is a static expense,
        which is not typically affected by operations during any particular
        period. Although we exclude the amortization of purchased intangibles
        from these non-GAAP measures, management believes that it is important
        for investors to understand that such intangible assets were recorded as
        part of purchase accounting and contribute to revenue generation.
    --  Gains on Strategic Investments, net: Upon the adoption of Accounting
        Standards Update 2016-01 on February 1, 2018, the company is required to
        record all fair value adjustments to its equity securities held within
        the strategic investment portfolio through the statement of operations.
        As it is not possible to forecast future gains and losses, the company
        assumes no change to the value of its strategic investment portfolio in
        its GAAP and non-GAAP estimates for future periods.
    --  Income Tax Effects and Adjustments: The company utilizes a fixed
        long-term projected non-GAAP tax rate in order to provide better
        consistency across the interim reporting periods by eliminating the
        effects of items such as changes in the tax valuation allowance and tax
        effects of acquisition-related costs, since each of these can vary in
        size and frequency. When projecting this long-term rate, the company
        evaluated a three-year financial projection that excludes the direct
        impact of the following non-cash items: stock-based expenses and the
        amortization of purchased intangibles. The projected rate also assumes
        no new acquisitions in the three-year period, and considers other
        factors including the company's expected tax structure, its tax
        positions in various jurisdictions and key legislation in major
        jurisdictions where the company operates. For fiscal 2020, the company
        uses a projected non-GAAP tax rate of 22.5%, which reflects currently
        available information, as well as other factors and assumptions. The
        non-GAAP tax rate could be subject to change for a variety of reasons,
        including the rapidly evolving global tax environment, significant
        changes in the company's geographic earnings mix due to acquisition
        activity, or other changes to the company's strategy or business
        operations. The company will re-evaluate its long-term rate as
        appropriate.

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SOURCE Salesforce