Redfin First-Quarter 2020 Revenue up 73% Year-over-Year to $191 Million

SEATTLE, May 7, 2020 /PRNewswire/ -- Redfin Corporation (NASDAQ: RDFN) today announced financial results for the first quarter ended March 31, 2020. All financial measures, unless otherwise noted, are presented on a GAAP basis and include stock-based compensation as well as depreciation and amortization expenses.

Revenue increased 73% year-over-year to $191 million during the first quarter. Gross profit was $13 million, an increase of 368% from $3 million in the first quarter of 2019. Real estate services gross profit was $15 million, an increase of 195% from $5 million in the first quarter of 2019. Real estate services gross margin was 14%, compared to 6% in the first quarter of 2019. Operating expenses were $70 million, flat from $70 million in the first quarter of 2019. Operating expenses were 37% of revenue, down from 64% in the first quarter of 2019.

Net loss was $60 million, compared to net loss of $67 million in the first quarter of 2019. Stock-based compensation was $7.2 million, up from $6.4 million in the first quarter of 2019. Depreciation and amortization was $3.3 million, up from $1.6 million in the first quarter of 2019. Interest income was $1.1 million and interest expense was $2.4 million, compared to $2.3 million and $2.1 million, respectively, in the first quarter of 2019.

Net loss per share, basic and diluted, was $0.64, compared to net loss per share, basic and diluted, of $0.74 in the first quarter of 2019.

"Real estate commerce has probably virtualized itself more in the past two months than it had in the prior 20 years," said Redfin CEO Glenn Kelman. "This makes Redfin's technology advantage over other brokers more important than ever. But what matters most isn't what we built prior to this pandemic; it's how we've reacted since. We were the first major broker to encourage homebuyers to tour homes via video-chat, on March 3; the first to warn the public of a possible housing-market downturn, on March 4; the first to cancel all open houses to protect public health, on March 16; and the first to offer homebuyers self-service access to the listings being sold by our customers, on April 23. And there are still so many firsts ahead of us. The reason we're working so hard is to bring back all the colleagues and friends we lost in our April furlough."

First Quarter Highlights

    --  Reached market share of 0.93% of U.S. existing home sales by value in
        the first quarter of 2020, an increase of 0.10 percentage points from
        the first quarter of 2019.((1))
    --  Saved homebuyers and sellers over $30 million in the first quarter of
        2020. This includes the savings Redfin offers buyers through the Redfin
        Refund and sellers through Redfin's lower listing fee when compared to a
        2.5% listing commission typically charged by traditional agents.
    --  Launched Redfin Premier, a luxury service offering enhanced local and
        international marketing, as well as high-end photography and branding
        for million-dollar homes. The program was introduced in Austin, Boston,
        Chicago, Denver, Hawaii, Maryland, Orange County, Portland, Sacramento,
        San Diego and Northern Virginia and will be expanded to other markets
        over time.
    --  Expanded the brokerage's national footprint by launching agent service
        in Flagstaff, AZ.

COVID-19 Actions
Redfin took swift action to respond to COVID-19 and prepare the business to weather the associated economic decline, while strengthening its long-term competitive advantage as the leading technology-powered residential real estate company:

    --  As soon as cases of COVID-19 were being reported in the Seattle area,
        the company instituted new policies to safeguard the health of Redfin
        customers and employees. Starting March 4, Redfin directed all employees
        in its Seattle office to work from home and asked employees across all
        of its other offices to follow suit beginning March 5.
    --  Starting on March 4, Redfin began publishing weekly reports on the
        impact of COVID-19 on the housing market, real estate listing activity,
        sales and homebuyer demand, providing transparent information and the
        latest data to its agents and customers.
    --  Established a company-wide COVID-19 response team to monitor all state
        and local government orders and provide real-time guidance to employees.
    --  Pivoted its strategic priorities and business operations, including
        temporarily pausing making offers for homes through RedfinNow and
        shifting engineering focus to building software for the virtual
        brokerage.
    --  Raised $110 million through the sale of capital stock to Durable Capital
        Partners LP.
    --  Rapidly expanded its virtual brokerage capabilities and software in
        response to health and safety concerns and stay at home orders.
        Specifically:
        --  Updated its website and mobile application to highlight virtual
            services and allow customers to request a live video chat tour with
            a Redfin agent with one click. The software also lets the customer
            select their preferred video chat application and provides
            market-specific messages and touring options based on local
            ordinances. For the week ended May 2, 27% of Redfin tour requests
            were for video tours.
        --  Increased the prominence and visibility of 3D Virtual Walkthroughs
            on all Redfin listings.
        --  Encouraged customers to take advantage of the digital closing
            capabilities of Redfin Mortgage and Title Forward in markets where
            the law allows them.
    --  Cut executive compensation and bonuses, eliminated bonuses for
        headquarters employees and temporarily cut headquarters salaries between
        10% and 15%.
    --  In April, reduced its number of employees by approximately 400 people,
        which represented approximately 10% of employees, and placed
        approximately an additional 1,000 employees on furlough.
    --  In response to strengthening homebuying demand in late April, began to
        unwind some of the actions taken in March and early April. RedfinNow
        will resume making offers on homes in select markets in May. The company
        also plans to resume television advertising with new ads in select
        markets, and in early May, asked approximately 135 employees to return
        from furlough to serve renewed homebuying demand.

((1)) We calculate the aggregate value of U.S. home sales by multiplying the total number of U.S. existing home sales by the mean sale price of these homes, each as reported by the National Association of REALTORS(®). We calculate our market share by aggregating the home value of brokerage and partner real estate services transactions. Then, in order to account for both the sell- and buy-side components of each transaction, we divide that value by two-times the estimated aggregate value of U.S. home sales.

Business Outlook
The following forward-looking statements reflect Redfin's expectations as of May 7, 2020, and are subject to substantial uncertainty.

For the second quarter of 2020 we expect:

    --  Total revenue between $179 million and $189 million, representing a
        year-over-year decrease between 9% and 4% compared to the second quarter
        of 2019. Properties segment revenue between $61 million and $65 million
        is included in the guidance provided.
    --  Net loss between $26 million and $21 million, compared to net loss of
        $13 million in the second quarter of 2019. This guidance includes
        approximately $7.0 million of expected stock-based compensation and $3.5
        million of expected depreciation and amortization. The guidance also
        contains approximately $4.4 million of severance costs and $3.7 million
        of furlough costs, both including benefits.

Conference Call
Redfin will webcast a conference call to discuss the results at 1:30 p.m. Pacific Time today. The webcast will be open to the public at http://investors.redfin.com. The webcast will remain available on the investor relations website for at least three months following the conference call.

Forward-Looking Statements
This press release contains forward-looking statements within the meaning of federal securities laws, including our future operating results, as described under Business Outlook, and expansion of our Redfin Premiere service offering. We believe our expectations related to these forward-looking statements are reasonable, but actual results may turn out to be materially different. For factors that could cause actual results to differ materially from the forward-looking statements in this press release, please see the risks and uncertainties identified under the heading "Risk Factors" in our annual report for the year ended December 31, 2019, as supplemented by our quarterly report for the quarter ended March 31, 2020, both of which are available on our Investor Relations website at http://investors.redfin.com and on the SEC website at www.sec.gov. All forward-looking statements reflect our beliefs and assumptions only as of the date of this press release. We undertake no obligation to update forward-looking statements to reflect future events or circumstances.

About Redfin
Redfin (www.redfin.com) is a technology-powered residential real estate company. Founded by software engineers, we run the country's #1 most-visited brokerage website and offer a host of online tools to consumers, including the Redfin Estimate. We represent people buying and selling homes in over 90 markets in the United States and Canada. Our mission is to redefine real estate in the consumer's favor. In a commission-driven industry, we put the customer first. We do this by pairing our own agents with our own technology to create a service that is faster, better, and costs less. Since our launch in 2006 through 2019, we have helped customers buy or sell more than 235,000 homes worth more than $115 billion.

Redfin may post updates about COVID-19's impact on the U.S. residential real estate industry or its business on its company blog at www.redfin.com/blog/coronavirus-housing-market-news. We encourage investors and others interested in our company to review and subscribe to the information we post on our company blog, as some of the information may be material.

Redfin-F


                                
            
              Redfin Corporation and Subsidiaries


                           
            
              Consolidated Statements of Comprehensive Loss


                   
            
              (in thousands, except share and per share amounts, unaudited)




                                                                Three Months Ended March 31,


                                                 2020                              2019

                                                                                   ---


     Revenue



     Service                                            $
            111,478                              $
         88,768



     Product                                  79,517                                         21,373




     Total revenue                           190,995                                        110,141




     Cost of revenue(1)



     Service                                  98,368                                         84,395



     Product                                  79,748                                         22,993



      Total cost of revenue                   178,116                                        107,388




     Gross profit                             12,879                                          2,753




     Operating expenses


      Technology and
       development(1)                          20,274                                         15,556



     Marketing(1)                             25,708                                         33,201


      General and
       administrative(1)                       24,327                                         21,448



      Total operating expenses                 70,309                                         70,205



      Loss from operations                   (57,430)                                      (67,452)




     Interest income                           1,103                                          2,316



     Interest expense                        (2,444)                                       (2,136)


      Other income (expense), net             (1,346)                                            92




     Net loss                                          $
            (60,117)                           $
         (67,180)



      Net loss per share
       attributable to common
       stock-basic and diluted                            $
            (0.64)                             $
         (0.74)


      Weighted average shares of
       common stock-basic and
       diluted                             93,442,706                                     90,610,416




                 Other comprehensive income



     Net loss                                          $
            (60,117)                           $
         (67,180)


      Foreign currency
       translation adjustments                   (25)                                             1


      Unrealized gain on
       available-for-sale
       securities                                 559



      Total comprehensive loss                          $
            (59,583)                           $
         (67,179)






     (1) Includes stock-based compensation as follows:




                                                                Three Months Ended March 31,



                                                 2020                              2019

                                                                                   ---


     Cost of revenue                                      $
            1,638                               $
         1,465


      Technology and development                3,648                                          2,656



     Marketing                                   375                                            286


      General and administrative                1,550                                          1,999




     Total                                                $
            7,211                               $
         6,406


                                                 
          
                Redfin Corporation and Subsidiaries


                                                     
          
                Consolidated Balance Sheets


                                    
              
            (in thousands, except share and per share amounts, unaudited)




                                                                          March 31, 2020                                         December 31, 2019

                                                                                                                          ---


     
                Assets



     Current assets



     Cash and cash equivalents                                                            $
              213,940                                  $
       234,679



     Restricted cash                                                             16,772                                  12,769



     Short-term investments                                                      75,049                                  70,029



     Accounts receivable, net                                                    21,821                                  19,223



     Inventory                                                                   70,649                                  74,590



     Loans held for sale                                                         44,321                                  21,985



     Prepaid expenses                                                             9,555                                  14,822



     Other current assets                                                         5,243                                   3,496




     Total current assets                                                       457,350                                 451,593



     Property and equipment, net                                                 40,496                                  39,577



     Right-of-use assets, net                                                    49,972                                  52,004



     Long-term investments                                                       26,711                                  30,978



     Goodwill and intangibles, net                                               11,382                                  11,504



     Other non-current assets                                                     8,923                                  10,557




       Total assets                                                                       $
              594,834                                  $
       596,213



                   Liabilities and stockholders' equity



     Current liabilities



     Accounts payable                                                                       $
              2,909                                    $
       2,122



     Accrued liabilities                                                         58,456                                  38,022



     Other payables                                                              11,717                                   7,884



     Warehouse credit facilities                                                 42,586                                  21,302


      Secured revolving credit facility                                            8,901                                   4,444



     Current lease liabilities                                                   11,533                                  11,408



       Total current liabilities                                                136,102                                  85,182



     Non-current lease liabilities                                               57,254                                  59,869



     Convertible senior notes, net                                              121,292                                 119,716




       Total liabilities                                                        314,648                                 264,767




     Commitments and contingencies



     
                Stockholders' equity


      Common stock-par value $0.001 per
       share; 500,000,000 shares authorized;
       93,957,774 and 93,001,597 shares issued
       and outstanding, respectively                                                  94                                      93



     Additional paid-in capital                                                 591,421                                 583,097


      Accumulated other comprehensive income                                         575                                      42



     Accumulated deficit                                                      (311,904)                              (251,786)




       Total stockholders' equity                                               280,186                                 331,446



        Total liabilities and stockholders'
         equity                                                                            $
              594,834                                  $
       596,213


                               
              
                Redfin Corporation and Subsidiaries


                              
              
                Consolidated Statements of Cash Flows


                                    
              
                (in thousands, unaudited)




                                                                      Three Months Ended March 31,



                                                    2020                                         2019

                                                                                                 ---


     
                Operating Activities



     Net loss                                             $
              (60,117)                         $
       (67,180)


      Adjustments to reconcile net loss to net cash
       used in operating activities:


      Depreciation and amortization                3,307                                          1,637


      Stock-based compensation                     7,211                                          6,406


      Amortization of debt discount
       and issuance costs                          1,730                                          1,507


      Non-cash lease expense                       2,254                                          1,216



     Impairment costs                             1,420



     Other                                        (989)



     Change in assets and liabilities:


      Accounts receivable, net                   (2,598)                                         (890)



     Inventory                                    3,941                                       (15,612)


      Prepaid expenses and other
       assets                                      3,409                                          1,441



     Accounts payable                               514                                         14,848


      Accrued liabilities and other
       payables                                   20,626                                         21,764



     Lease liabilities                          (2,693)                                       (1,459)


      Origination of loans held for
       sale                                    (132,697)                                      (49,850)


      Proceeds from sale of loans
       originated as held for sale               111,233                                         39,015



      Net cash used in operating
       activities                               (43,449)                                      (47,157)




     
                Investing activities


      Purchases of property and
       equipment                                 (3,406)                                       (3,151)


      Purchases of investments                  (33,267)



     Sales of investments                        31,608


      Maturities of investments                    1,597



      Net cash used in investing
       activities                                (3,468)                                       (3,151)




     
                Financing activities


      Proceeds from the issuance of
       shares resulting from employee
       equity plans                                4,103                                          3,732


      Tax payments related to net
       share settlements on restricted
       stock units                               (3,307)                                         (818)


      Borrowings from warehouse credit
       facilities                                131,310                                         48,557


      Repayments to warehouse credit
       facilities                              (110,025)                                      (38,097)


      Borrowings from secured
       revolving credit facility                  11,854


      Repayments to secured revolving
       credit facility                           (7,398)


      Other payables-deposits held in
       escrow                                      3,684                                          3,968


      Principal payments for finance
       lease obligations                            (15)



      Net cash provided by financing
       activities                                 30,206                                         17,342



      Effect of exchange rate changes
       on cash and cash equivalents                 (25)



      Net change in cash, cash
       equivalents, and restricted
       cash                                     (16,736)                                      (32,966)


      Cash, cash equivalents, and restricted cash:



     Beginning of period                        247,448                                        439,055




     End of period                                         $
              230,712                           $
       406,089


                                                                                                                                              
      
                Redfin Corporation and Subsidiaries


                                                                                                                                        
          
        Supplemental Financial Information and Business Metrics


                                                                                                                                                  
              
                (unaudited)




                                                                                                      
       
     Three Months Ended



                                       Mar. 31,          Dec. 31,         Sep. 30,            Jun. 30,                  Mar. 31,                                Dec. 31,                                    Sep. 30,               Jun. 30,             Mar. 31,
                                           2020               2019              2019                 2019                       2019                                     2018                                         2018                  2018                 2018

                                                                                                                                                                                                                                                             ---

      Monthly average
       visitors (in
       thousands)                        35,519                    30,595                         35,633                                  36,557                                                                  31,107                         25,212                       29,236      28,777   25,820


      Real estate services
       transactions


      Brokerage                          10,751                    13,122                         16,098                                  15,580                                                                   8,435                          9,822                       12,876      12,971    7,285


      Partner                             2,479                     2,958                          3,499                                   3,357                                                                   2,125                          2,749                        3,333       3,289    2,237




     Total                              13,230                    16,080                         19,597                                  18,937                                                                  10,560                         12,571                       16,209      16,260    9,522



      Real estate services revenue per
       transaction


      Brokerage                                 $
     9,520                             $
     9,425                                        $
       9,075                                                                           $
     9,332                                  $
     9,640         $
      9,569            $
     9,227 $
     9,510 $
     9,628


      Partner                             2,535                     2,369                          2,295                                   2,218                                                                   2,153                          2,232                        2,237       2,281    2,137


      Aggregate                           8,211                     8,127                          7,865                                   8,071                                                                   8,134                          7,964                        7,790       8,048    7,869




      Aggregate home
       value of real
       estate services
       transactions (in
       millions)                                $
     6,098                             $
     7,588                                        $
       9,157                                                                           $
     8,986                                  $
     4,800         $
      5,825            $
     7,653 $
     7,910 $
     4,424


      U.S. market share                    0.93                      0.94                           0.96                                    0.94                                                                    0.83                           0.81                         0.85        0.83     0.73
       by value                               %                        %                             %                                      %                                                                      %                             %                           %          %        %


      Revenue from top-
       10 Redfin                              %                        %                             %                                      %                                                                      %                             %                           %          %        %
       markets as a
       percentage of
       real estate
       services revenue                      61                        62                             63                                      64                                                                      64                             66                           66          68       66


      Average number of
       lead agents                        1,826                     1,526                          1,579                                   1,603                                                                   1,503                          1,419                        1,397       1,415    1,327


                               
              
             Redfin Corporation and Subsidiaries


                               
              
             Supplemental Financial Information


                                    
             
              (unaudited, in thousands)




                                                               Three Months Ended March 31,



                                               2020                              2019

                                                                                 ---


     Real estate services revenue


      Brokerage revenue                             $
              102,351                               $
       81,314


      Partner revenue                         6,285                                            4,576



        Total real estate
         services revenue                   108,636                                           85,890



      Properties revenue                     79,098                                           21,373



     Other revenue                           4,250                                            3,047


      Intercompany
       eliminations                           (989)                                           (169)




     Total revenue                                 $
              190,995                              $
       110,141






     Cost of revenue


      Real estate services                           $
              93,562                               $
       80,784



     Properties                             79,299                                           22,993



     Other                                   6,244                                            3,780


      Intercompany
       eliminations                           (989)                                           (169)



      Total cost of revenue                         $
              178,116                              $
       107,388






     Gross profit by segment


      Real estate services                           $
              15,074                                $
       5,106



     Properties                              (201)                                         (1,620)



     Other                                 (1,994)                                           (733)



      Total gross profit                             $
              12,879                                $
       2,753





      Gross margin (percentage of revenue)


      Real estate services            13.9
           %                                    5.9
           %



     Properties                              (0.3)                                           (7.6)



     Other                                  (46.9)                                          (24.1)


      Total gross margin                        6.7                                              2.5

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SOURCE Redfin