The Publications Office produces a wide variety of products including legal, economic and scientific publications in various formats, such as books, periodicals, DVDs, USBs, CD-ROMs, posters and calendars, among others. The publications range from a simple leaflet to series containing multiple documents comprising several thousand pages. The products are distributed to recipients.

While the Publications Office used to operate its own warehouse and undertake related logistics services itself, since 2015 these have been entrusted to a third party based in Lille, France. The current contract will come to an end and the Publications Office is seeking a contractor to take over the daily operations as a managed service provider (MSP) to provide ‘integrated logistics services’ which cover the following domains:

1) warehousing (reception, storage, returned goods management, destocking/recycling);

2) order processing and distribution (data entry and processing, handing and kitting, packaging).

Extended TitleIntegrated Logistics Services
Extended Description

As stated in the procurement documents.

Deadline Date2020-09-09
Publication Date2020-07-13
CountryLuxembourg
Procurement StatusActive
TypeOpen procedure
Contract TypeServices
Award CriteriaThe most economic tender
Value18000000.00
OrganisationPublications Office of the European Union
Addressrue Mercier 2
TownLuxembourg
Postal Code2985
Class Code60000000
Class DescriptionTransport services (excl. Waste transport)
SourceOffice for Official Publications of the European Communities - Tenders electronic daily (Ted)

Version of 2020-03-06

AO 10788 — Integrated Logistics Services

Integrated logistics services (warehousing, print-on-demand and order processing and distribution) of the physical publications (books, brochures, leaflets, DVD/CD-ROM, USB-Sticks) of EU institutions, agencies and bodies working with the Publications Office of the EU.

Start-up phase of 9 months, provision of the services 4 + 2 + 2 years.

Extended TitleAO 10788 — Integrated Logistics Services
Extended Description

These tasks cover the following domains:

1) Warehousing:

1.1) Reception;

1.2) Storage;

1.3) Returned goods management;

1.4) Destocking/recycling.

2) Order processing and distribution:

2.1) Data entry and processing;

2.2) Handling and kitting;

2.3) Packaging;

2.4) Dispatch;

2.5) Shipping tracking;

2.6) Services at point of delivery;

2.7) Reverse logistics.

3) Print on Demand services:

3.1) Data entry;

3.2) Quality check;

3.3) Print;

3.4) Packaging;

3.5) Delivery.

4) IT-based Office of Publications Distribution System (OPDS) services:

4.1) Methodology;

4.2) Design;

4.3) Development;

4.4) Data migration;

4.5) Testing;

4.6) Support/help desk;

4.7) Hosting;

4.8) Training;

4.9) Evolutionary maintenance;

4.10) Disaster recovery (annual test).

5) Service management:

5.1) Project management;

5.2) Communications;

5.3) Meetings;

5.4) Deliverables;

5.5) Quality management.

Publication Date2020-03-06
CountryLuxembourg
Procurement StatusFuture
TypeNot applicable
Contract TypeServices
Award CriteriaNot applicable
Value18000000.00
OrganisationPublications Office of the European Union
Attention OfValeria Sciarrino
Address2, rue Mercier
TownLuxembourg
Postal CodeL-2985
Phone+352 292944331
Class Code60000000
Class DescriptionTransport services (excl. Waste transport)
SourceOffice for Official Publications of the European Communities - Tenders electronic daily (Ted)

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