Trying to Schedule A Millennial Workforce? Leading HCM Provider Humanity Identifies Top Trends for 2019
SAN FRANCISCO, Nov. 14, 2018 /PRNewswire/ -- With record low unemployment and competition for top talent at its peak, the 2019 workplace will experience its biggest shift yet as companies implement changes to attract and retain a younger workforce. Millennials now represent the largest generation of the U.S. labor force and are projected to make up 75 percent of the global workforce in 2025.(1) Humanity, a leading provider of cloud-based scheduling solutions for the enterprise, today identified the five key trends facing enterprise organizations in 2019 and the changes that should be considered as organizations plan for the year ahead.
"Managing a new demographic of younger employees and talent has never been more challenging than it is today," said Chris Amani, CEO, Humanity. "Businesses now operate in an era where real-time is the de facto standard, information is expected to be a finger-swipe away, and both skilled and unskilled talent are incredibly difficult to find and retain. This human capital management sea-change across industries is driving the development and implementation of cloud-centric technologies that allow enterprises and SMBs to dramatically improve operations, expand employee communications and adapt to a younger workforce."
Today's workplace is set for dramatic transformation as human resource executives and HCM leaders seek to leverage analytics and adopt technologies like artificial intelligence (AI), cloud-centric solutions and chat bot tools to improve operations, communications and engagement with their employees. Humanity examined the current state of the human capital management market as it pertains to cloud-based employee scheduling software, services, and workforce analytics and has identified the top trends and challenges for 2019:
1. AI, BIG DATA AND THE FUTURE OF PREDICTIVE SCHEDULING - The progression of
AI/machine learning and predictive capabilities is paving the way for a
new era of automatic scheduling and staffing personalized for employee
and organizational needs. For example, the future capability to predict
staffing and scheduling needs based on sales analytics, employee skill
sets, team productivity, and seasonal demand will have a profound impact
on business efficiency and operations. And, looking ahead to the future,
the ability to integrate personal schedules into workplace scheduling
capabilities where employees could benefit from proactive notifications
for PTO or warn managers of scheduling conflicts if a vacation, class, or
doctor's appointment was on the calendar. In addition, the integration of
third-party applications like Waze Navigation could warn employees of
commute time delays and provide push notifications to help team members
get to scheduled shifts on time.
2. MOBILE, MOBILE, MOBILE - Younger people are mobile-first - bringing an
expectation to the workplace that they will be able to work how, where
and when they want and using the device they prefer. To successfully
manage, engage with and retain today's younger workforce, organizations
need fully integrated mobile solutions that empower both managers and
employees to manage their schedules, and provide and receive feedback
from their mobile device. Whether an hourly, project or shift-based
workforce, and across industries - retail, healthcare, hospitality,
education, and more - Humanity's integrated mobile scheduling solution
directly impacts organizational operations. Employees can check
schedules, pick up shifts, communicate regarding sick time and family
needs from their mobile device, and conversely managers can more
effectively engage with teams, apply real-time changes and streamline
overall operations.
3. MULTIPLE LAYERS OF COMPLIANCE - As state and local governments continue
to add scheduling compliance guidelines, including Fair Labor Standards
Act (FLSA) requirements, organizations will seek and invest in technology
solutions that assist in maintaining compliance. The Humanity platform
features an advanced employee management engine, enabling managers and
schedule professionals the ability to track and protect against potential
compliance issues, including overtime limitations and staffing based on
certification or skill set. This advanced layer of monitoring and control
simultaneously empowers employees, managers and organizations to go
beyond checking the box and work collaboratively to ensure the safety and
readiness of the organization.
4. EASE OF INTEGRATION - Connecting disparate functions in human resources
and business divisions can directly address the needs, capabilities, and
flexibility employees expect from today's real-time culture. Humanity
syncs seamlessly with a range of business applications and core human
capital management platforms to ensure a cohesive ecosystem for managers
and employees. From hiring and adding employees, to augmenting job
functions and locations, to tracking employee leave, Humanity directly
connects to core HR functions and enables the direct flow of key business
data to and from the platform eliminating the need for extensive
development, duplicative data entry needs and IT support.
5. CHATBOTS AND HCM MANAGEMENT - In today's real-time workplace culture, the
ability to streamline communications and the dissemination of information
to employees wherever they are is critical. From addressing common HR
questions to policy changes and company-wide information distribution,
chatbots enable organizations to ensure information is consistently and
readily available to employees. When implemented correctly, Chatbots are
a viable alternative for interaction with employees compared to complex
enterprise tools and processes. In addition, they can be a helpful source
of data for HCM leaders to track questions, needs and concerns of
employees in an effort to enhance communications and ensure an
organization is providing the resources and training needed.
To learn more about scheduling efficiencies and Humanity's top trends in more detail, click here to download the full whitepaper.
Humanity is offered as Software as a Service (SaaS), and integrates quickly and easily with today's leading HCM platforms. Reducing the time needed to create, publish and manage employee staff schedules by up to 80 percent, Humanity is used by a range of leading organizations to support today's workforce. Companies like Kaiser Permanente, HBO, Lululemon, Lyft, Chick-fil-A, and many more count on Humanity every day to build and maintain staff schedules- helping to ensure employee satisfaction and enabling complete Human Capital visibility across the organization.
About Humanity
Humanity is the leading cloud-based employee scheduling platform that accelerates schedule creation by up to 80 percent. Humanity provides organizations of all sizes with unprecedented insight into their operations, and empowers them with actionable data to optimize staffing based on historical sales and sales forecasts, employee skill set, and staff availability. Humanity is offered as Software as a Service (SaaS) and can be deployed as a stand-alone solution in the cloud, or integrated quickly and easily with today's leading HCM platforms. For more information or to schedule a free 30-day trial, visit humanity.com.
Product and brand names are trademarks and/or registered trademarks of their respective companies. Humanity disclaims any and all rights in these marks.
(1) http://www.pewresearch.org/fact-tank/2018/04/11/millennials-largest-generation-us-labor-force/
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SOURCE Humanity
