World Travel, Inc. Launches Text To Travel
EXTON, Pa., April 23, 2019 /PRNewswire/ -- World Travel, Inc. is pleased to announce the launch of Text to Travel, a new service that offers travelers a simple way to communicate with their designated Travel Consultant while on the go.
"Improving traveler experience has always been at the center of what we do," said Pam Zager, Executive Vice President of Operations & Travel Technology at World Travel, Inc. "Texting has become the easiest and most efficient form of communication for many, and we felt there was a tremendous amount of opportunity in offering this service to our clients. Not only does this service allow travelers to easily make changes, but by continuing to communicate with their designated consultant it ensures we maintain the personal one-to-one communication they are all accustomed to."
Text to Travel focuses on simplifying travel by allowing travelers to send a text message to their designated Travel Consultants and make changes to a reservation or request assistance 24/7/365. Eliminating the need to pick up the phone or send an email, this service adopts many travelers' preferred method of communication, SMS text messaging.
"Text to Travel is already proving to be a great addition to the communication methods we have available for our travelers," said Lisa Halout, Director of Operations at World Travel, Inc. "From an operational perspective, our Travel Consultants have seen great success with the service and are able to easily make changes for our travelers without any added stress to their daily routine."
ABOUT WORLD TRAVEL, INC.
World Travel, Inc. is a global mid-market leader in corporate travel management. We are 100% employee-owned and entirely focused on providing our clients with superior service, technology, consulting, and customization to meet their business needs.
World Travel, Inc. is the fourth largest independent travel management company in the United States, according to BTN Magazine. The company has achieved this ranking through organic growth and without mergers or acquisitions.
CONTACT:
Phylicia Sierer
World Travel, Inc.
psierer@worldtravelinc.com
(484) 624-6959
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SOURCE World Travel, Inc.
