AutoPacific Announces 2019 Vehicle Satisfaction Awards: Nissan Has Most Winning Vehicles; Lincoln and Ram Top Brands

NORTH TUSTIN, Calif., Aug. 13, 2019 /PRNewswire/ -- AutoPacific today announced the 2019 Vehicle Satisfaction Award (VSA) winners. Now in its 23(rd) year, the VSAs identify the most satisfying vehicles in the market based on responses from over 50,000 new car and light truck owners.

AutoPacific's Vehicle Satisfaction Awards objectively measure owner satisfaction with 32 separate attributes ranging from driving performance to seating comfort and interior design. Ratings are based solely on owner input. "For 23 years, AutoPacific has been providing true unbiased insight into which vehicles are giving their owners the most satisfying experience," says AutoPacific president George Peterson. Unique in the industry, VSAs include importance ratings in the VSA score calculation, resulting in scores that represent a complete view of the ownership experience.

Nissan Claims Most Wins

For the third year in a row, Nissan has the most winning vehicles, this year with six wins: Maxima, Altima, Armada, Murano and Rogue for Nissan and Q60 for Infiniti. The Murano (5(th) year in a row) and Maxima (4(th) year in a row) continue to be unbeatable since their redesigns entered the market in 2015 and 2016, respectively. "Even with new competition this year in the all-new Subaru Ascent, Volkswagen Atlas and Lexus ES, the Murano and Maxima came out on top," said Peterson.

All-New Ram 1500 Wins Segment; Carries Ram to the Top of Popular Brands

The all-new Ram 1500, the first since Ram's spin off as a separate brand, comes in strong with top satisfaction scores in 22 out of 32 attributes, including interior quietness, driver's seat movement, interior styling and power and acceleration. "The Ram 1500 is a truly exceptional pickup," says Peterson, "but what carries Ram to the top as a brand is high satisfaction in areas that can be problems for other brands, particularly 2(nd) row seat comfort, interior storage, passenger roominess and user-friendly gauges and controls."

Lincoln Top Luxury Brand; Navigator Top Overall Vehicle

An all-new vehicle and a minor refresh are hits for Lincoln. Last year Lincoln ranked 5(th) behind luxury brands Genesis, Lexus, Infiniti and Tesla. The all-new Navigator and updated and renamed Nautilus are top in their segments and the Navigator is the top overall vehicle. Adding to Lincoln's wins in the SUV and Crossover SUV categories, the Lincoln Continental was the top car. "In addition to the exceptionally crafted Navigator, Lincoln has made a strong push for customer treatment. It's a hands-on experience that appears to be working," says Peterson about Lincoln's improved performance.

2018 VEHICLE SATISFACTION AWARD WINNERS

Most Satisfying Vehicle Overall: Lincoln Navigator
Highest Satisfaction Premium Brand: Lincoln
Highest Satisfaction Popular Brand: Ram

            
              
                PASSENGER CARS:

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            Luxury Car                 
            Lincoln Continental

             Aspirational Luxury Car    
            Infiniti Q60


            Luxury Mid-Size Car                 Nissan Maxima (4th year)


            Large Car                  
            Kia Cadenza


            Mid-Size Car               
            Nissan Altima


            Premium Compact Car        
            Acura ILX


            Compact Car                
            Kia Forte


            Economy Car                
            Hyundai Accent (2nd)


            Sports Car                 
            Chevrolet Corvette


            Sporty Car                          Dodge Challenger (3rd year)


            Luxury EV Car              
            Tesla Model 3 EV


            Mainstream EV Car          
            Honda Clarity EV

       
                
                 LIGHT TRUCKS:

    ---

        Light Duty Pickup            
              Ram 1500


       Mid-Size Pickup              
              Ford Ranger


       Luxury SUV                   
              Lincoln Navigator


       Large SUV                    
              Nissan Armada
                                                Jeep Grand Cherokee (3rd
                                                 year)

       Mid-Size SUV
                                     
              Mercedes-Benz GLE
        Premium Luxury Crossover
         SUV
                                     
              Lincoln Nautilus
        Luxury Crossover SUV
                                                Chevrolet Traverse
        Large Crossover SUV
                                                Nissan Murano (5th year)
        Premium Mid-Size Crossover
         SUV
                                     
              Nissan Rogue
        Mid-Size Crossover SUV
                                     
              Hyundai Tucson
        Compact Crossover SUV
                                     
              Chrysler Pacifica

       Minivan
                                     
              Tesla Model X EV

       Luxury EV Truck

About AutoPacific
AutoPacific is a future-oriented automotive marketing research and product-consulting firm. Every year AutoPacific publishes a wide variety of syndicated studies on the automotive industry. The firm also conducts extensive proprietary research and consulting for auto manufacturers, distributors, marketers and suppliers worldwide. Company headquarters are in North Tustin, California, with an affiliate office in the Detroit area. Additional information about AutoPacific and the Vehicle Satisfaction Awards can be found on AutoPacific's websites: www.autopacific.com and www.vehiclevoice.com.

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SOURCE AutoPacific