End-user Priorities in Digital Transformation, Latin America, 2019 - Enhancing CX, Improving Digital Presence, and Boosting Creativity & Innovation are the Top 3 IT Drivers
DUBLIN, Dec. 2, 2019 /PRNewswire/ -- The "End-user Priorities in Digital Transformation, Latin America, 2019" report has been added to ResearchAndMarkets.com's offering.
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The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Latin America, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics' Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy.
Research Scope
-- Understand the IT-related challenges organizations face today
-- Monitor the status of digital transformation including newer solutions
such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality
(AR/VR), and mCommerce
-- Assess the current and future use of business communications
technologies
-- Evaluate factors that drive investments in communications technologies
-- Gauge IT and communications trends
-- Appraise available IT budgets
Research Highlights
-- Almost half of the responds report that their top business priorities
are to improve operational efficiencies and customer experience (CX) and
satisfaction.
-- Similarly, enhancing CX, improving digital presence, and boosting
creativity and innovation are the top 3 IT Drivers.
-- The top challenges for IT departments include ensuring network
stability/reliability, systems integration, managing multi-vendor
solutions, and aligning IT/telecom with business strategies.
-- When asked about security, respondents cited misconfiguration, insider
threats, and malware as the three main potential threats to their
companies.
Key Topics Covered
1. Research Objectives and Methods
-- Research Objectives
-- Survey Methodology
-- End User Priorities in Digital Transformation - Respondent IT Decision
Maker Profile, Latin America, 2019
-- End User Priorities in Digital Transformation - Respondent's Job Titles,
Latin America, 2019
2. Summary of Key Findings
-- Top Business Priorities and Challenges Faced by IT Departments
-- Current Use of Emerging Solutions
-- Purchase Decision Making and Future Investments
3. End User Priorities In Digital Transformation - How Are Companies Performing Against Their Business Goals?
-- End User Priorities in Digital Transformation - Top 3 Business Goals,
Latin America, 2019 to 2020
-- End User Priorities in Digital Transformation - Top 3 Business Goals, by
Business Size, Latin America, 2019 to 2020
-- End User Priorities in Digital Transformation - Company Performance
Measurements Against Own Targets, Top 2 Boxes, Latin America, 2019
-- End User Priorities in Digital Transformation - Stage of Digital
Transformation Strategy Implementation, Latin America, 2019
-- End User Priorities in Digital Transformation - Top IT Challenges, Latin
America, 2020 to 2021
-- End User Priorities in Digital Transformation - Top IT Drivers by
Business Size, Latin America, 2020 to 2021
-- End User Priorities in Digital Transformation - Critical Decision Making
Factors for IT/Telecom Purchases, Latin America, 2020 to 2021
-- End User Priorities in Digital Transformation - Top Security Threats by
Business Size, Latin America, 2019
-- End User Priorities in Digital Transformation - IT Investments Today,
Latin America, 2019
-- End User Priorities in Digital Transformation - Top Planned IT
Investments Among Current Users, Latin America, 2020 to 2021
-- End User Priorities in Digital Transformation - Top Planned IT
Investments Among Non-Users, Latin America, 2020 to 2021
-- End User Priorities in Digital Transformation - Digital Solutions in use
Today, Latin America, 2019
4. Emerging Technologies - Internet of Things /Connected Devices (IoT)
-- End User Priorities in Digital Transformation - IoT Investment Plan,
Latin America, 2019
-- End User Priorities in Digital Transformation - Implementation Stage of
IoT, Latin America, 2019
-- End User Priorities in Digital Transformation - Competitive Advantages
of IoT, Latin America, 2019
-- End User Priorities in Digital Transformation - Reasons for IoT
Investment, Latin America, 2019
-- End User Priorities in Digital Transformation - Concerns around IoT
Installations, Latin America, 2019
5. Emerging Technologies - Artificial Intelligence & Machine Learning (AI)
-- End User Priorities in Digital Transformation - AI Investment Plan,
Latin America, 2019
-- End User Priorities in Digital Transformation - Implementation Stage of
AI, Latin America, 2019
-- End User Priorities in Digital Transformation - Competitive Advantages
of AI, Latin America, 2019
-- End User Priorities in Digital Transformation - Reasons for AI
Investments, Latin America, 2019
-- End User Priorities in Digital Transformation - Concerns Around AI
Installations, Latin America, 2019
6. Emerging Technologies - Blockchain/Distributed Ledger Technology (DLT)
-- End User Priorities in Digital Transformation - Blockchain Investment
Plan, Latin America, 2019
-- End User Priorities in Digital Transformation - Implementation Stage of
Blockchain (DLT), Latin America, 2019
-- End User Priorities in Digital Transformation - Competitive Advantages
of Blockchain, Latin America, 2019
-- End User Priorities in Digital Transformation - Reasons for Blockchain
Investment, Latin America, 2019
-- End User Priorities in Digital Transformation - Concerns Around
Blockchain Installations, Latin America, 2019
7. End User Priorities in Digital Transformation - IT Budgets & Plans for Investments
-- Top End User Priorities Digital Transformation - Revenue Growth, Latin
America, 2019
-- End User Priorities in Digital Transformation - Percent of Revenues
Allocated to IT Budget, Latin America, 2019
-- End User Priorities in Digital Transformation - Global Budget
Allocation: Investing in Current Solutions vs. Buying New solutions,
Latin America, 2019
-- End User Priorities in Digital Transformation - Global IT and Telecom
Budget Allocation, Latin America, 2019
-- End User Priorities in Digital Transformation - Correlation between
Revenue Growth and IT Investments, Latin America, 2019
-- Strategic Imperatives for Success and Growth
8. Digital Transformation - The Last Word
-- The Last Word - The Three Big Predictions
For more information about this report visit https://www.researchandmarkets.com/r/z4cgc1
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