Press Conference: AutoAlert Reveals the Future of Customer Experience
WHO: Mike Dullea, CEO of AutoAlert WHAT: AutoAlert will reveal new customer-centric solutions included in its industry-first Customer Experience Management (CXM) platform. Attendees will be the first to hear details of the new solutions, and how the customer- centric platform equips dealers by integrating complex customer data from siloed sources to create a seamless customer experience. WHERE: Press Conference Room N254, adjacent to the Press Room. Map here. WHEN: Saturday, Feb. 15, 1:30 pm local time WHY: AutoAlert's new offering sits at the convergence of today's most important trends: data, customer-centricity and a highly competitive market. According to KPMG's Global Automotive Executive Survey, "84% of automotive executives agree that data will fuel the future of the auto industry." AutoAlert helps dealers evolve their practices to capitalize on the richness of accumulated customer data, while also preparing them for today's consumer - one that expects brands to know them and anticipate their needs. The result is a dealership prepared to win in an increasingly competitive environment.
QUOTE FOR USE: AutoAlert CEO Mike Dullea says: "Providing the best customer experience is what customers expect from dealerships. Today's customer wants brands to know them and anticipate their needs. It isn't enough to rely on time-based or siloed customer communications any longer. Customers want a relationship - and will go to the dealer that provides it."
MEDIA CONTACT: Tracy Henderson, tracy@centerreachcommunication.com, 720-989-3530 For more on AutoAlert's CXM, to schedule a demo, or for a pass to "Auto Bash After Dark With Uncle Kracker," visit AutoAlert.com/NADAShow or stop by Booth #3365C.
About AutoAlert
AutoAlert is the original disruptor and the recognized leader in innovation in the automotive software space. Its Customer Experience Management (CXM) platform continues to focus on the dealership-customer relationship, creating direct opportunities, both online and offline, for meaningful connections and seamless customer-centric experiences. Visit us at www.autoalert.com.
/PRNewswire -- Feb. 15, 2020/
SOURCE AutoAlert, Inc.