FinancialForce Ranks #1 on G2's Enterprise and Mid-Market PSA Index Reports

SAN FRANCISCO, March 24, 2020 /PRNewswire/ -- FinancialForce, the #1 Enterprise Professional Services Automation (PSA) and the only customer-centric ERP (CCERP) cloud solution, has been named the #1 vendor in G2's Spring 2020 Enterprise PSA Grid Report, Mid-Market PSA Grid Report, and main PSA Grid Report. FinancialForce has also been named a leader in G2's Momentum Grid for PSA.

"Our customers are the heartbeat of our business, and nothing is more important to us than their success," said Debbie Ashton, senior vice president, strategic customer experience at FinancialForce. "We are honored to once again achieve the number-one ranking across G2's Enterprise and Mid-Market Reports for PSA and we are grateful to our customers everywhere who have consistently recognized our dedication to innovation, execution, and results on their behalf."

G2, an online B2B software review platform, recognized FinancialForce for its extremely high customer satisfaction scores and its large market presence. G2 ranks products and vendors in an industry grid based on reviews gathered from its online community, as well as data collected from social networks and other online resources. G2 applies a unique algorithm to this data to calculate a vendor's customer satisfaction and market presence scores in real time.

High Praise from Customers

Highlights from recent FinancialForce PSA customer reviews on G2 include:

    --  East or west, FinancialForce PSA is the best: "(FinancialForce PSA) is
        the most efficient and user-friendly software. The best part of the
        software is it provides visibility to the entire organization and not
        just services management. We always get a clear picture of the resource
        capacity, availability, skills, etc."
    --  Better project visibility: "FinancialForce PSA integrates with
        Salesforce, which allows resource planning, revenue recognition, and
        forecasting in one place. It captures all the data you need in one form
        or fashion."
    --  End-to-end customer visibility: "FinancialForce PSA integration between
        opportunities and projects is seamless, minimizing data entry and
        enabling robust reporting. It is a very powerful tool with a lot of
        functionality... helping to develop and manage relationships with
        customers."

Strong Industry Recognition and Market Momentum

This latest recognition from G2 comes at a time of significant market momentum for FinancialForce. In February, the company was recognized as the most adopted PSA solution in the thirteenth annual PS Maturity(TM) Benchmark published by SPI Research, the global authority for the professional services sector. FinancialForce PSA stands head and shoulders above other providers, having been adopted by 33% of the 513 professional services organizations that took part in the survey. By way of contrast, the second-most prevalent PSA solution is used by only 9.7% of respondents.

About FinancialForce

FinancialForce delivers the #1 professional services automation (PSA) and the only customer-centric ERP. We accelerate business value with comprehensive best practices and the most intelligent analytics -- all on the leading business cloud platform from Salesforce. Founded in 2009 and headquartered in San Francisco, FinancialForce is backed by Advent International, Salesforce Ventures, and Technology Crossover Ventures. For more information, visit www.financialforce.com.

Trademarks

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SOURCE FinancialForce