Automation Anywhere Launches New RPA Solutions to Respond to Global COVID-19 Pandemic
SAN JOSE, Calif., April 8, 2020 /PRNewswire/ -- Automation Anywhere, a global leader in Robotic Process Automation (RPA), today announced intelligent automation solutions to empower governments, healthcare organizations and enterprises to implement remote working and business continuity programs as they navigate the challenges caused by COVID-19.
"The new normal has forced organizations to adapt differently so that remote employees can remain productive and businesses can maintain continuity," said Mihir Shukla, CEO and Co-founder, Automation Anywhere. "We are proud to support the efforts of frontline workers in essential services, such as government and healthcare, as well as other industries, while mobilizing the power of the RPA community to address the COVID-19 pandemic."
The following new RPA solutions enable government and healthcare agencies to provide support to keep people informed, safe and connected:
-- Automating the manual processing of World Health Organization (WHO)
clinical case forms: In collaboration with Microsoft, the National
Health Service (NHS) in the United Kingdom is using Automation
Anywhere's AI-powered IQ Bot to extract critical patient information to
process COVID-19 cases with speed and accuracy for WHO.
-- Directing citizens in Macao, China to vital information with a public
service dashboard: With technology partner NetCraft, The Macao
Anti-Epidemic Real-Time Interactive Map was built as a GPS-enabled
dashboard using bots to collect relevant digital data and provide
real-time information, including infection sites, hospital wait times,
and local availability of masks.
-- Employee risk assessment tool for managing COVID-19 in Mainland China:
Automation Anywhere partnered with IT consulting firm Shenzhen Pactera
Information Limited to determine employees' risk of infection as they
return home after traveling outside of the region.
In addition, these RPA solutions empower enterprises across a variety of industries to maintain business continuity and productivity, keeping employees connected across teams and systems:
-- Enabling hotel agents to collaborate, communicate from anywhere: With
increased cancellations and high call volumes at a large hotel chain,
bots are now helping remote employees working from home access data so
that they can help customers change reservations, thereby reducing wait
times and maintaining customer satisfaction.
-- Keeping companies afloat through intelligent automation: Through the
company's new Business Continuity Automation program, customers are
invited to a free one-hour session with the Quick Reaction Team to
identify a business continuity intelligent automation use case, and for
selected use cases, work with the team to create a bot to resolve the
business issue.
-- Ensuring business continuity with contact tracing: New customizable
software bots, including the Health Status Manager provides
organizations with the ability to continue operations when employees are
out sick, with anonymized aggregated results displayed on a dashboard.
-- Helping Banco de Guayaquil implement grace periods for loan processing
and repayments: When payments are not rescheduled promptly, systems
will send late payment reports to credit monitoring agencies. Now there
is a bot to mitigate negative impacts on consumers' credit.
Automation Anywhere is also mobilizing the RPA community to put bot building skills towards creative solutions to fight the COVID-19 global pandemic:
-- Introducing a $500,000 RPA scholarship fund for learning opportunities:
Individuals looking to learn RPA skills to accelerate development of
COVID-19 solutions are encouraged to apply for a scholarship through
Automation Anywhere University. The company has also increased its
offering of free online training for users to gain expertise in building
bots.
-- Calling all RPA developers to collaborate: Developers are encouraged to
use the free Community Edition to build additional bots for COVID-19
response and collaborate on the A-People forum.
Interact with Automation Anywhere:
-- Visit our website: https://www.automationanywhere.com/
-- Check out our monthly webinar series:
https://www.automationanywhere.com/rpa-webinars
-- Check us out on Facebook:
https://www.facebook.com/AutomationAnywhereSoftware/
-- Follow us on Twitter: @AutomationAnywh
-- Explore with us on Instagram:
https://www.instagram.com/automation_anywhere/
-- Connect with us on LinkedIn:
https://www.linkedin.com/company/automation-anywhere
About Automation Anywhere
Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots - digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. The company offers the world's only web-based and cloud-native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. Its Bot Store is the world's first and largest marketplace with more than 850 pre-built, intelligent automation solutions. With offices in more than 40 countries and a global network of 1,500 partners, Automation Anywhere has deployed over 1.8 million bots to support some of the world's largest enterprises across all industries. For additional information, visit www.automationanywhere.com.
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