Jun 18, 2020   SOURCE: PR NewsWire

Customer Journey Analytics Market Worth $7.02 Billion, Globally, by 2027 at 4.79% CAGR: Verified Market Research

JERSEY CITY, New Jersey, June 18, 2020 /PRNewswire/ -- Verified Market Research recently published a report, "Customer Journey Analytics Market by Application (Customer Segmentation & Targeting, Customer Behavioral Analysis, Customer Churn Analysis, Brand Management, Campaign Management), by Touchpoint (Web, Social Media, Mobile, Email, Store), by Industry (BFSI, Telecommunications & IT, Healthcare & Life Sciences, Media, Retail, Entertainment, E commerce)". According to the report, Global Customer Journey Analytics Market was valued at USD 4.96 billion in 2019 and is projected to reach USD 7.02 billion by 2027, growing at a CAGR of 4.79% from 2020 to 2027.

This report provides detailed analysis of the growth trends among each of the segments as well as accurate forecasts in terms of the value and volume.

Download PDF Brochure: https://www.verifiedmarketresearch.com/download-sample/?rid=1358

Browse in-depth TOC on "Customer Journey Analytics Market"

202- Pages

134 - Tables

41 - Figures

Factors Influencing Customer Journey Analytics Market

Factors that are driving the growth of the market include growing demand for consistent customer support throughout business interaction. Customer satisfaction is a marketing term that measures how products or services supplied by a company meet or surpass a customer's expectation. Customer satisfaction is important because it provides marketers and business owners with a metric that they can use to manage and improve their businesses. The latest investments and strategies of organizations in almost every sector curtail modern techniques and analysis methods which can assist them to have a better relationship with customers.

A factor that is expected to hinder the growth of the IoT market in elevators is the existence of complex technology and tools. In spite of making sustainable progress in technical aspects, customer journey analytics faces a major restraint in the form of choosing the appropriate technology and gathering a team that can handle the technical aspects of the system. Customer journey analytics is a stream of Big Data analytics where customer behavior and feedback is recorded as data which is utilized to make predictions.

Global Customer Journey Analytics Market Geographical Analysis

The North American Market is expected to participate heavily in the implementation of Customer Journey Analytics in all sectors (industrial, commercial and residential). This position can be attributed to the large base of existing users in the region. North America is therefore considered as the largest player in the market as it is expected to contribute significantly to the overall revenue in the near future. As technical awareness in North America and Europe is more established, the market for Customer Journey Analytics is relatively mature. Due to this, other regions such as the Asia Pacific, South America, and the Middle East are likely to expand at a vigorous CAGR in the coming years.

Customer Journey Analytics Market Competitive Landscape

Some of the major players involved in the Global Customer Journey Analytics Market are IBM, SAP, Adobe Systems, Nice Systems, Verint Systems, Salesforce, and Clickfox. These companies will be profiled on the basis of their financials, their geographic and business segment breakdown, as well as product benchmarking. The competitive landscape section includes key development strategies and market ranking analysis of the above-mentioned players globally.

Verified Market Research has segmented the Customer Journey Analytics Market on the basis of Application, Touchpoint, Industry & Geography.

    --  Customer Journey Analytics Market by Application
        --  Customer Segmentation & Targeting
        --  Customer Behavioral Analysis
        --  Customer Churn Analysis
        --  Brand Management
        --  Campaign Management
    --  Customer Journey Analytics Market by Touchpoint
        --  Web
        --  Social Media
        --  Mobile
        --  Email
        --  Store
    --  Customer Journey Analytics Market by Industry
        --  BFSI
        --  Telecommunications & IT
        --  Healthcare & Life Sciences
        --  Media
        --  Retail
        --  Entertainment
        --  E commerce
    --  Customer Journey Analytics Market by Geography
        --  North America
            --  U.S
            --  Canada
            --  Mexico
        --  Europe
            --  Germany
            --  France
            --  U.K
            --  Rest of Europe
        --  Asia Pacific
            --  China
            --  Japan
            --  India
            --  Rest of Asia Pacific
        --  ROW
            --  Middle East & Africa
            --  Latin America

Browse Related Reports:

Video Analytics Market by Application (Traffic Monitoring, Incident Detection, Facial Recognition, People/Crowd Counting, Intrusion Management, Automatic Number Plate Recognition), by Type (Software, Services), by Deployment Mode (On demand, On Premise), by Vertical (City Surveillance, Border Security, Education, Banking, Financial Services, and Insurance (BFSI), Transportation, Retail, Traffic Management, Critical Infrastructure Protection), by Geography, Forecast, 2020-2027

Healthcare Analytics Market by Type (Descriptive Analytics, Predictive Analytics, Prescriptive Analytics, Cognitive Analytics), by Application (Financial Analysis, Operational & Administrative Analysis, Clinical Analysis, Population Health Analytics), by Delivery Mode (On Premise, On Demand), by Geography, Forecast, 2020-2027

Supply Chain Analytics Market by Deployment Model (On Premise, Cloud Based), by Service (Support and maintenance services, Professional services), by Vertical (Healthcare and life sciences, Manufacturing, Automotive, Retail and consumer packaged goods, Electronics, Aerospace and Defense), by Geography, Forecast, 2018-2025

Insurance Analytics Market by Deployment Mode (On-Premises, 0n-Cloud), by End User (Insurance Companies, Government Agencies), by Geography, Forecast 2019-2026

About Us

Verified Market Research is a leading Global Research and Consulting firm servicing over 5000+ customers. Verified Market Research provides advanced analytical research solutions while offering information enriched research studies. We offer insight into strategic and growth analyses, Data necessary to achieve corporate goals and critical revenue decisions.

Our 250 Analysts and SME's offer a high level of expertise in data collection and governance use industrial techniques to collect and analyze data on more than 15,000 high impact and niche markets. Our analysts are trained to combine modern data collection techniques, superior research methodology, expertise and years of collective experience to produce informative and accurate research.

We study 14+ categories from Semiconductor & Electronics, Chemicals, Advanced Materials, Aerospace & Defence, Energy & Power, Healthcare, Pharmaceuticals, Automotive & Transportation, Information & Communication Technology, Software & Services, Information Security, Mining, Minerals & Metals, Building & construction, Agriculture industry and Medical Devices from over 100 countries.

Contact Us

Mr. Edwyne Fernandes
Verified Market Research
US: +1 (650)-781-4080
UK: +44 (203)-411-9686
APAC: +91 (902)-863-5784
US Toll Free: 1-(800)-782-1768
Email: sales@verifiedmarketresearch.com
Web: https://www.verifiedmarketresearch.com/
Follow Us: LinkedIn | Twitter

View original content to download multimedia:http://www.prnewswire.com/news-releases/customer-journey-analytics-market-worth-7-02-billion-globally-by-2027-at-4-79-cagr-verified-market-research-301079351.html

SOURCE Verified Market Research