LifeCare Enabling Millions Of Members To Adapt To Changing Work Conditions
SHELTON, Conn., June 24, 2020 /PRNewswire-PRWeb/ -- As the country reopens for business under new, unfamiliar rules and conditions, LifeCare - the industry's #1 Work-Life provider - is providing millions of members with unprecedented, personalized support that reduces stress and increases productivity.
"Adapting to new demands and work conditions can be confusing, causing anxiety and lack of focus for employees and stress for employers navigating it all," explains Peter Burki, Co-Founder & CEO of LifeCare. "Fortunately, our 24/7 specialists and personalized technology platform provide targeted support and services that alleviate those challenges, replacing the worry with expert guidance."
Specifically, as the new COVID-19 restrictions created child and senior care demands nationwide, one LifeCare client experienced an unprecedented 6,396% utilization increase for their Backup Care Connection program - a premier service that provides secure, last-minute child care.
LifeCare's adaptation to the historic demand was immediate and seamless, quickly collaborating with clients to creatively meet their expanding requirements and ensuring that employees had the support they needed.
In fact, across all clients, LifeCare has maintained a 99% rate of finding a backup care solution for members in need.
Overall, members are receiving the work assistance they need across varied situations:
-- One LifeCare member is a critical "essential worker" in the healthcare
industry who was unable to get to work because, with schools closed due
to COVID-19, there was no one to care for his children. He called a
LifeCare specialist who immediately identified his needs then provided a
solution using Backup Care Connection. This enabled the member to return
to work and saving lives. He notes, "I'm greatly appreciative of having
a service to care for our loved ones while we are at the forefront
caring for others."
-- The spouse of a LifeCare member was unexpectedly furloughed due to
COVID-19, resulting in significant financial uncertainty and stress.
LifeCare provided the member with the tailored guidance needed, finding
multiple financial assistance and community resources that will help the
member and her spouse cope with the financial impacts of the pandemic
and beyond. The personalized guidance and tools will help her to remain
focused, productive and more at ease while at work.
While every member's needs are unique, LifeCare is managing soaring demand across five key service areas:
-- Work-Life: As employers and employees are faced with unique situations,
including child care gaps, summer care, caregiving for aging loved ones,
legal and financial concerns, and emotional health issues, Work-Life
services help members navigate these challenges by locating, vetting and
confirming availability of services and products, saving them time and
reducing stress.
-- Backup Care Connection: As regular care plans are disrupted for
children, aging loved ones, and even pets, this program finds members
reliable, temporary care, even at the last minute. With center-based,
in-home, or personal caregiver options, and program access via phone,
web or mobile app, Backup Care Connection offers maximum support and
flexibility, ensuring that members can choose the right care for them so
that they can get to work.
-- Financial Wellness: In this time of business upheaval, record
unemployment, and financial concerns, LifeCare provides the financial
guidance and tools necessary to maximize members' financial health and
minimize the financial impact of the pandemic.
-- Homework Connection: With school buildings remaining closed for the
remainder of the school year in most of the country, parents are now
supporting teachers in the remote education of students. Additionally,
parents are now concerned with the loss of learning their children may
be facing due to distance learning. LifeCare's Homework Connection
provides 24/7 online access to professional tutors and educational
tools, to help working parents avoid or minimize the added stress or
time commitment brought about by a struggling student.
-- Integrated EAP: As the workforce is experiencing heightened levels of
stress, anxiety and emotional health concerns, this program provides
access to confidential counseling sessions for members and their whole
household. They also have access to emotional health resources and
information to help them cope, recover and build their mental strength.
Beyond their award-winning specialists, LifeCare also offers its members an abundance of COVID-19 tips, tools, and events offering exclusive insights on how best to adjust to today's work environments. Backed by LifeCare's technology platform, all information is delivered in personalized ways that ensure the greatest relevance for every member.
"As the nation adapts to these new COVID-19 requirements," continues Mr. Burki, "LifeCare will be leading the way for millions, enabling them with the knowledge, guidance, and support to make their work transitions as seamless and stress-free as possible."
About LifeCare
LifeCare provides employer-sponsored work-life benefits to 61,000 clients, including Fortune 500 companies and large branches of the federal government, representing 100 million members nationwide. LifeCare offers a full suite of solutions that save members time with personal life needs such as Backup Care Connection, Senior Care Management, Homework Connection, Mothers@Work, MilkShip, LeaveCoach, and BenConnect. LifeCare also operates LifeMart, an online discount shopping website that provides real savings on everyday products and needs. LifeCare is headquartered in Shelton, CT, and can be followed on Linkedin.
SOURCE LifeCare
