Charter Announces Second Quarter 2020 Results

STAMFORD, Conn., July 31, 2020 /PRNewswire/ -- Charter Communications, Inc. (along with its subsidiaries, the "Company" or "Charter") today reported financial and operating results for the three and six months ended June 30, 2020.

Key highlights:

    --  Second quarter total residential and SMB customer relationships(1)
        increased by 755,000, compared to 203,000 during the second quarter of
        2019. Second quarter total residential and SMB Internet customers(1)
        increased by 850,000, compared to 258,000 during the second quarter of
        2019.
    --  Charter added 325,000 Spectrum Mobile(TM) lines in the second quarter,
        and as of June 30, 2020, Charter served a total of 1.7 million mobile
        lines.
    --  Second quarter revenue of $11.7 billion grew by 3.1% year-over-year,
        driven by residential revenue growth of 4.1%, mobile revenue growth of
        96.1% and SMB revenue growth of 2.0%.
    --  Second quarter Adjusted EBITDA(2) of $4.5 billion grew by 7.3%
        year-over-year, while second quarter cable Adjusted EBITDA(2) of $4.6
        billion grew by 6.7% year-over-year.
    --  Net income attributable to Charter shareholders totaled $766 million in
        the second quarter, compared to $314 million during the same period last
        year.
    --  Second quarter capital expenditures totaled $1.9 billion and included
        $125 million of mobile-related capital expenditures.
    --  Consolidated free cash flow(2) for the second quarter of 2020 totaled
        $1.9 billion, compared to $1.1 billion in 2019. Cable free cash flow(2)
        totaled $2.1 billion for the second quarter of 2020, versus $1.4 billion
        in 2019.
    --  During the second quarter, Charter purchased approximately 2.3 million
        shares of Charter Class A common stock and Charter Communications
        Holdings, LLC ("Charter Holdings") common units for approximately $1.2
        billion.

"Our ability to grow our services this year for new and existing customers, is a testament to our operating strategy, the quality of our products and our significant investment in systems and people over the last several years," said Tom Rutledge, CEO and Chairman of Charter Communications, Inc. "We continue to perform in a difficult and disruptive environment, and all of us at Charter are proud of our work in serving the communities in which we operate."



            
              1.             Results include the impact of
                                        COVID-19 related offers and
                                        programs launched by Charter in
                                        the first quarter of 2020. See
                                        page 3 for additional
                                        information.



            
              2.             Adjusted EBITDA, cable Adjusted
                                        EBITDA, free cash flow and cable
                                        free cash flow are non-GAAP
                                        measures defined in the "Use of
                                        Adjusted EBITDA and Free Cash
                                        Flow Information" section and
                                        are reconciled to net income
                                        attributable to Charter
                                        shareholders and net cash flows
                                        from operating activities,
                                        respectively, in the addendum of
                                        this news release.



       
                
                  Key Operating Results


                                                                                                                                                                                                   Approximate as of


                                                                                                                                                                       June 30, 2020 (a)                                           June 30, 2019 (a)                      Y/Y Change



       
                
                  Footprint (b)

    ---


       Estimated Passings                                                                                                                                                        52,714                                                                      51,619                          2.1
                                                                                                                                                                                                                                                                                              %





       
                
                  Penetration Statistics (c)

    ---


       Total Customer Relationship Penetration of Estimated Passings                                                                                                               57.8                                                                        55.5
                                                                                                                                                                                       %                                                                          %                    2.3 ppts





       
                
                  Customer Relationships (d)

    ---


       Residential                                                                                                                                                               28,496                                                                      26,755                          6.5
                                                                                                                                                                                                                                                                                              %



       Small and Medium Business                                                                                                                                                  1,980                                                                       1,902                          4.1
                                                                                                                                                                                                                                                                                              %



       Total Customer Relationships                                                                                                                                              30,476                                                                      28,657                          6.3
                                                                                                                                                                                                                                                                                              %





       
                
                  Quarterly Net Additions (Losses)

    ---


       Residential                                                                                                                                                                  751                                                                         164                        357.5
                                                                                                                                                                                                                                                                                              %



       Small and Medium Business                                                                                                                                                      4                                                                          39                       (90.5)
                                                                                                                                                                                                                                                                                              %



       Total Customer Relationships                                                                                                                                                 755                                                                         203                        271.5
                                                                                                                                                                                                                                                                                              %





       
                Residential



       
                
                  Primary Service Units ("PSUs")

    ---


       Internet                                                                                                                                                                  26,313                                                                      24,244                          8.5
                                                                                                                                                                                                                                                                                              %



       Video                                                                                                                                                                     15,652                                                                      15,802                        (0.9)
                                                                                                                                                                                                                                                                                              %



       Voice                                                                                                                                                                      9,398                                                                       9,808                        (4.2)
                                                                                                                                                                                                                                                                                              %





       
                
                  Quarterly Net Additions (Losses)

    ---


       Internet                                                                                                                                                                     842                                                                         221                        280.8
                                                                                                                                                                                                                                                                                              %



       Video                                                                                                                                                                        102                                                                       (150)                       167.7
                                                                                                                                                                                                                                                                                              %



       Voice                                                                                                                                                                         38                                                                       (207)                       118.5
                                                                                                                                                                                                                                                                                              %





       Single Play (e)                                                                                                                                                           12,552                                                                      11,354                         10.5
                                                                                                                                                                                                                                                                                              %



       Double Play (e)                                                                                                                                                            9,021                                                                       7,709                         17.0
                                                                                                                                                                                                                                                                                              %



       Triple Play (e)                                                                                                                                                            6,923                                                                       7,692                       (10.0)
                                                                                                                                                                                                                                                                                              %





       Single Play Penetration (f)                                                                                                                                                 44.0                                                                        42.4
                                                                                                                                                                                       %                                                                          %                    1.6 ppts



       Double Play Penetration (f)                                                                                                                                                 31.7                                                                        28.8
                                                                                                                                                                                       %                                                                          %                    2.9 ppts



       Triple Play Penetration (f)                                                                                                                                                 24.3                                                                        28.8
                                                                                                                                                                                       %                                                                          %                  (4.5) ppts





       % Residential Non-Video Customer Relationships                                                                                                                              45.1                                                                        40.9
                                                                                                                                                                                       %                                                                          %                    4.2 ppts





       Monthly Residential Revenue per Residential Customer (g)                                                                                                                 $110.82                                                                     $112.20                        (1.2)
                                                                                                                                                                                                                                                                                              %





       
                Small and Medium Business



       
                
                  PSUs

    ---


       Internet                                                                                                                                                                   1,783                                                                       1,701                          4.8
                                                                                                                                                                                                                                                                                              %



       Video                                                                                                                                                                        516                                                                         518                        (0.4)
                                                                                                                                                                                                                                                                                              %



       Voice                                                                                                                                                                      1,169                                                                       1,097                          6.5
                                                                                                                                                                                                                                                                                              %





       
                
                  Quarterly Net Additions (Losses)

    ---


       Internet                                                                                                                                                                       8                                                                          37                       (79.6)
                                                                                                                                                                                                                                                                                              %



       Video                                                                                                                                                                        (8)                                                                          9                      (197.5)
                                                                                                                                                                                                                                                                                              %



       Voice                                                                                                                                                                          7                                                                          25                       (71.7)
                                                                                                                                                                                                                                                                                              %





       Monthly Small and Medium Business Revenue per Customer (h)                                                                                                               $166.06                                                                     $170.42                        (2.6)
                                                                                                                                                                                                                                                                                              %





       
                Mobile Lines



       Residential and Small and Medium Business Mobile Lines                                                                                                                     1,697                                                                         518                        227.8
                                                                                                                                                                                                                                                                                              %



       Net Additions                                                                                                                                                                325                                                                         208                         56.3
                                                                                                                                                                                                                                                                                              %





       
                Enterprise PSUs (i)



       Enterprise PSUs                                                                                                                                                              270                                                                         258                          4.9
                                                                                                                                                                                                                                                                                              %



       Net Additions                                                                                                                                                                  1                                                                           5                       (75.3)
                                                                                                                                                                                                                                                                                              %





       
                
                  Footnotes

    ---

        In thousands, except per customer and penetration data. See footnotes to unaudited summary of operating statistics on page 5 of the addendum of this news release. The footnotes contain important disclosures regarding the definitions used for these operating
         statistics.





       All percentages are calculated using whole numbers. Minor differences may exist due to rounding.



     
                
                  C
                
          
     ustomers and Net Additions on COVID-19 Offers


     
                For the quarter ended June 30, 2020


     
                
                  (in thousands)




                                                                        Remote                                      Keep     Seasonal Plan (c)   Total
                                                           Education                                    Americans
                                                           Offer (a)                                  Connected (b)



     
                Residential



     Customer Relationships                                               160                                           208                   
         n/a 368



     Internet PSUs                                                        160                                           202                   
         n/a 362



     Video PSUs                                                            58                            (d)            148                   
         n/a 206



     Voice PSUs                                                            46                            (d)             90                   
         n/a 136



     Mobile Lines                                                          10                            (d)              8                   
         n/a  18





     
                Quarterly Net Additions



     Customer Relationships                                                41                                           207                   
         n/a 248



     Internet PSUs                                                         41                                           201                   
         n/a 242



     Video PSUs                                                            12                            (d)            147                   
         n/a 159



     Voice PSUs                                                            12                            (d)             90                   
         n/a 102



     Mobile Lines                                                           7                            (d)              8                   
         n/a  15





     
                Small and Medium Business



     Customer Relationships                                    
              n/a                                           14                          13   27



     Internet PSUs                                             
              n/a                                           13                          11   24



     Video PSUs                                                
              n/a                                            6                          13   19



     Voice PSUs                                                
              n/a                                           11                           8   19



     Mobile Lines                                              
              n/a





     
                Quarterly Net Additions



     Customer Relationships                                    
              n/a                                           14                           8   22



     Internet PSUs                                             
              n/a                                           13                           7   20



     Video PSUs                                                
              n/a                                            6                          11   17



     Voice PSUs                                                
              n/a                                           11                           5   16



     Mobile Lines                                              
              n/a





     
                Enterprise PSUs



     Enterprise PSUs                                           
              n/a                                            1                           9   10



               (a)               The Remote Education Offer ("REO")
                                  represents residential customers
                                  receiving free Internet service by
                                  participating in Charter's free 60-
                                  day Internet offer available to
                                  households with K-12 and/or
                                  college students or educators who
                                  were not Spectrum Internet
                                  customers. This offer for new
                                  customers ended on June 30, 2020.
                                  These residential customers are
                                  generally eligible to purchase
                                  additional products and services
                                  (i.e. video, voice and mobile) at
                                  current promotional rates. Of the
                                  448,000 Internet customers who were
                                  added as part of the REO through
                                  June 30, 2020 (of which 119,000
                                  were added in March), 160,000
                                  remained within their 60-day free
                                  period with 288,000 having rolled
                                  off the promotional period as of
                                  June 30, 2020. Nearly 90% of
                                  cumulative connects on the REO
                                  remained Internet customers as of
                                  July 27, 2020.




               (b)               As part of our March 2020 pledge to
                                  the FCC which we extended through
                                  June 30, Keep Americans Connected
                                  ("KAC") represents customers who
                                  requested to not be disconnected
                                  from service due to COVID-19
                                  related payment challenges and
                                  would have been disconnected under
                                  our normal collection policies
                                  during the pledge period.
                                  Approximately 600,000 residential
                                  customers and 100,000 SMB customers
                                  had requested protection from
                                  disconnection, of which at the peak
                                  of the program, 208,000 and 14,000,
                                  respectively, would have been
                                  disconnected under our normal
                                  collection policies. Approximately
                                  30% of the KAC customer bills were
                                  current, and over 60% were making
                                  partial or full payments. In an
                                  effort to assist these COVID-19
                                  impacted customers with overdue
                                  balances, Charter waived $76
                                  million of residential, $6 million
                                  of SMB and $3 million of mobile
                                  receivables, each of which were
                                  recorded as a reduction to revenue
                                  in the second quarter. These
                                  customers no longer have an overdue
                                  balance and will be subject to
                                  Charter's standard collection
                                  practices going forward.




               (c)               Represents small and medium
                                  businesses and Enterprise
                                  hospitality customers who have
                                  requested a reduced level of
                                  service and now pay a reduced price
                                  for their service due to temporary
                                  business closure or because these
                                  customers have reduced their
                                  service offering to their own
                                  customers.




               (d)               Customers who are receiving free
                                  Internet Service as part of the REO
                                  who have subscribed to products in
                                  addition to Spectrum Internet
                                  (i.e., video, voice, mobile) during
                                  the 60-day Free Internet Offer.
                                  Billings are not deferred for these
                                  additional services.

To assist communities impacted by the COVID-19 pandemic, in March, Charter launched its Remote Education Offer providing free Spectrum Internet(®) for 60 days to households with K-12 and/or college students as well as educators that did not already have Spectrum Internet service. This offer for new customers ended on June 30, 2020. The majority of customers that participated in the Remote Education Offer chose to be provided with Internet service at flagship speeds (i.e., 200 Mbps or 100 Mbps). Furthermore, as of June 30, 2020, nearly 50% of participants in the Remote Education Offer chose to subscribe to additional services (i.e., video, voice, mobile) from Charter, and were billed for these additional services. Charter also participated in the Federal Communication Commission's ("FCC") Keep Americans Connected Pledge through June 30, 2020, pausing disconnects and collection efforts for residential and SMB customers impacted by COVID-19. In an effort to assist these COVID-19 impacted customers with overdue balances, Charter waived $76 million of residential, $6 million of SMB and $3 million of mobile receivables which were recorded as reductions to revenue in the second quarter of 2020. As a result, these customers no longer have overdue balances. Finally, Charter provided a seasonal plan at reduced rates to SMB and Enterprise customers that have temporarily closed or because these customers have reduced their service offerings to their own customers. The following discussion includes the impact of Charter's COVID-19 related offers and programs, which were generally provided up to June 30, 2020, on customer results and data. See page 3 for the total number of customers participating in these COVID-19 related offers and programs as of June 30, 2020.

During the second quarter of 2020, Charter's residential customer relationships grew by 751,000, while second quarter 2019 residential customer relationships grew by 164,000. As of June 30, 2020, Charter had 28.5 million residential customer relationships, with year-over-year growth of 1.7 million, or 6.5%.

Charter added 842,000 residential Internet customers in the second quarter of 2020, versus second quarter 2019 residential Internet customer net additions of 221,000. As of June 30, 2020, Charter had 26.3 million residential Internet customers, with over 85% subscribing to tiers that provided 100 Mbps or more of speed. Currently, 200 Mbps is the slowest speed offered to new Spectrum Internet customers in approximately 60% of Charter's footprint, with 100 Mbps the slowest speed offered in the remaining 40% of its footprint.

Residential video customers increased by 102,000 in the second quarter of 2020, while second quarter 2019 residential video customers decreased by 150,000. As of June 30, 2020, Charter had 15.7 million residential video customers.

During the second quarter of 2020, residential wireline voice customers increased by 38,000, while second quarter 2019 voice customers declined by 207,000. As of June 30, 2020, Charter had 9.4 million residential wireline voice customers.

Second quarter 2020 residential revenue per residential customer (excluding mobile) totaled $110.82, and declined by 1.2% compared to the prior year period, given the waiver of overdue customer balances for customers offered protection following Charter's participation in the FCC's Keep Americans Connected Pledge, Charter's Remote Education Offer, a higher percentage of non-video customers and a higher mix of lower priced video packages within Charter's video customer base, partly offset by promotional rate step-ups and rate adjustments.

During the second quarter of 2020, Charter added 325,000 mobile lines, and as of June 30, 2020, Charter served a total of 1.7 million mobile lines. Spectrum Mobile is available to all new and existing Spectrum Internet customers and runs on America's most awarded LTE network combined with Spectrum WiFi. Spectrum Mobile customers can choose one of two simple ways to pay for data, "Unlimited" for $45 a month (per line), or "By the Gig" at $14/GB, in both cases including applicable fees and taxes. Earlier this year, Spectrum Mobile launched 5G service. Customers with a $45/monthly unlimited data plan can use 5G phones to access 5G service at no additional cost in select cities nationwide.

SMB customer relationships grew by 4,000 during the second quarter of 2020, compared to growth of 39,000 during the second quarter of 2019. As of June 30, 2020, Charter had 2.0 million SMB customer relationships, with year-over-year growth of 4.1%. Enterprise PSUs grew by 1,000 during the second quarter of 2020 compared to growth of 5,000 during the second quarter of 2019. As of June 30, 2020, Charter had 270,000 enterprise PSUs, with growth of 4.9% year-over-year.

Second Quarter Financial Results


                                                                        
      
                CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES

                                                                      
      
        UNAUDITED CONSOLIDATED STATEMENTS OF OPERATIONS AND OPERATING DATA

                                                                         
      
                (dollars in millions, except per share data)




                                                                                                                        
              
                Three Months Ended June 30,


                                                                                                             2020                               2019                        % Change



     
                REVENUES:



     Internet                                                                                                      $
              4,530                                                $
       4,103          10.4
                                                                                                                                                                                                          %



     Video                                                                                                 4,371                                             4,391                              (0.4)

                                                                                                                                                                                                   %



     Voice                                                                                                   451                                               489                              (7.7)

                                                                                                                                                                                                   %



     Residential revenue                                                                                   9,352                                             8,983                                4.1
                                                                                                                                                                                                   %



     Small and medium business                                                                               983                                               963                                2.0
                                                                                                                                                                                                   %



     Enterprise                                                                                              606                                               652                              (7.1)

                                                                                                                                                                                                   %



     Commercial revenue                                                                                    1,589                                             1,615                              (1.7)

                                                                                                                                                                                                   %



     Advertising sales                                                                                       249                                               395                             (37.0)
                                                                                                                                                                                                   %



     Mobile                                                                                                  310                                               158                               96.1
                                                                                                                                                                                                   %



     Other                                                                                                   196                                               196                                    %



     Total Revenue                                                                                        11,696                                            11,347                                3.1
                                                                                                                                                                                                   %





     
                COSTS AND EXPENSES:



     Cable operating costs and expenses                                                                    6,794                                             6,885                              (1.3)

                                                                                                                                                                                                   %



     Mobile operating costs and expenses                                                                     413                                               277                               48.6
                                                                                                                                                                                                   %



     Total operating costs and expenses                                                                    7,207                                             7,162                                0.6
                                                                                                                                                                                                   %





     Adjusted EBITDA                                                                                               $
              4,489                                                $
       4,185           7.3
                                                                                                                                                                                                          %





     Adjusted EBITDA margin                                                                                 38.4                                              36.9

                                                                                                                %                                                %





     Cable Adjusted EBITDA                                                                                         $
              4,592                                                $
       4,304           6.7
                                                                                                                                                                                                          %



     Cable Adjusted EBITDA margin                                                                           40.3                                              38.5

                                                                                                                %                                                %





     Capital Expenditures                                                                                          $
              1,877                                                $
       1,597



     % Total Revenue                                                                                        16.1                                              14.1
                                                                                                                %                                                %





     Cable Capital Expenditures                                                                                    $
              1,752                                                $
       1,504



     % Total Cable Revenue                                                                                  15.4                                              13.4
                                                                                                                %                                                %





     Net income attributable to Charter shareholders                                                                 $
              766                                                  $
       314



     Earnings per common share attributable to Charter shareholders:



     Basic                                                                                                          $
              3.72                                                 $
       1.41



     Diluted                                                                                                        $
              3.63                                                 $
       1.39





     Net cash flows from operating activities                                                                      $
              3,529                                                $
       2,761



     Free cash flow                                                                                                $
              1,866                                                $
       1,112



     Cable free cash flow                                                                                          $
              2,099                                                $
       1,409

Revenues

Second quarter revenue increased by 3.1% year-over-year to $11.7 billion, driven by growth in Internet, mobile and SMB. Excluding mobile, revenue grew by 1.8% year-over-year.

Residential revenue totaled $9.4 billion in the second quarter, an increase of 4.1% year-over-year, despite $76 million of customer receivables which Charter has waived to address past due balances for customers offered collection protection following Charter's participation in the FCC's Keep Americans Connected Pledge.

Internet revenue grew by 10.4% compared to the year-ago quarter, to $4.5 billion, driven by growth in Internet customers during the last year, promotional rolloff and rate adjustments, partly offset by the aforementioned waiver of overdue customer balances.

Video revenue totaled $4.4 billion in the second quarter, a decrease of 0.4% compared to the prior year period, driven by a decline in video customers during the last year, a higher mix of lower priced video packages within Charter's video customer base and the aforementioned waiver of overdue customer balances, partly offset by rate adjustments and promotional rolloff.

Voice revenue totaled $451 million in the second quarter, a decrease of 7.7% compared to the second quarter of 2019, driven by a decline in wireline voice customers over the last twelve months and value-based pricing.

Commercial revenue declined to $1.6 billion, a decrease of 1.7% over the prior year period, driven by a decline in enterprise revenue of 7.1%, partly offset by SMB revenue growth of 2.0%. SMB revenue in the second quarter was negatively impacted by $17 million of COVID-19 related seasonal plans and receivables waived to address past due balances for customers offered collection protection following Charter's participation in the FCC's Keep Americans Connected Pledge. Excluding one-time COVID-19 related impacts, SMB revenue grew by 3.8% year-over-year reflecting lower SMB unit growth during the pandemic. Second quarter enterprise revenue was negatively impacted by Charter's sale of Navisite in the third quarter of 2019 and $18 million of COVID-19 related hospitality customer credits. Excluding Navisite revenue from the second quarter of 2019 and one-time COVID-19 related impacts, commercial and enterprise revenue grew by 2.8% and 1.3% year-over-year, respectively.

Second quarter advertising sales revenue of $249 million decreased by 37.0% compared to the year-ago quarter, driven by lower local and national sales due to the COVID-19 pandemic. Excluding political revenue in both periods, advertising sales revenue declined by 40.8% year-over-year.

Second quarter mobile revenue totaled $310 million, an increase of 96.1% year-over-year.

Other revenue totaled $196 million in the second quarter, in-line with the prior year.

Operating Costs and Expenses

Second quarter total operating costs and expenses increased by $45 million, or 0.6% year-over-year. Excluding mobile costs in both periods, operating costs and expenses decreased by 1.3% compared to the year-ago quarter.

Second quarter programming costs increased by $46 million, or 1.6% as compared to the second quarter of 2019, reflecting contractual programming increases and renewals, partly offset by lower video customers and a higher mix of lower cost video packages within Charter's video customer base.

Regulatory, connectivity and produced content expenses decreased by $109 million, or 18.3% year-over-year, primarily driven by delayed sports rights costs.

Costs to service customers increased by $81 million, or 4.6% year-over-year, despite year-over-year residential and SMB customer growth of 6.3%. In addition to customer growth and record transaction volume for new sales and service, the year-over-year increase in costs to service customers was driven by previously announced accelerated wage benefits for hourly field operations and call center employees and COVID-19 related flex time, partly offset by lower medical costs and a one-time payroll tax credit. While bad debt increased 5.0% year-over-year, bad debt in the second quarter benefited from the revenue reduction for Keep Americans Connected customers and better collections from other customers as a result of Federal stimulus under the CARES Act.

Marketing expenses decreased by $49 million, or 6.3% year-over-year, primarily driven by better media placement rates and a one-time payroll tax credit.

Other expenses decreased by $60 million, or 6.6% as compared to the second quarter of 2019 primarily driven by lower advertising sales expense, enterprise costs from the sale of Navisite, employee travel expense and insurance costs.

Second quarter mobile costs totaled $413 million, an increase of 48.6% year-over-year, and were comprised of device costs, customer acquisition costs, and service and operating costs.

Adjusted EBITDA

Second quarter Adjusted EBITDA of $4.5 billion grew by 7.3% year-over-year, reflecting growth in revenue and operating expenses of 3.1% and 0.6%, respectively. Second quarter cable Adjusted EBITDA grew by 6.7% year-over-year reflecting growth in cable revenue of 1.8% and a decline in cable operating expenses of 1.3%.

Net Income Attributable to Charter Shareholders

Net income attributable to Charter shareholders totaled $766 million in the second quarter of 2020, compared to $314 million in the second quarter of 2019. The year-over-year increase in net income attributable to Charter shareholders was primarily driven by higher Adjusted EBITDA, a non-cash gain on financial instruments in the current year period versus a loss in the prior year period and lower depreciation and amortization, partly offset by higher tax expense.

Net income per basic common share attributable to Charter shareholders totaled $3.72 in the second quarter of 2020 compared to $1.41 during the same period last year. The increase was primarily the result of the factors described above in addition to a 7.5% decrease in weighted average common shares outstanding versus the prior year period.

Capital Expenditures

Property, plant and equipment expenditures totaled $1.9 billion in the second quarter of 2020, compared to $1.6 billion during the second quarter of 2019, primarily driven by increases in scalable infrastructure, line extensions and Internet CPE. The year-over-year increase in scalable infrastructure spending was primarily due to core network enhancements and node splits to maintain excess network capacity with growing customers and traffic. The increase in line extensions was driven by continued network expansion, including to rural areas. The increase in Internet CPE spending was due to higher Internet customer growth. Second quarter capital expenditures included $125 million of mobile costs, most of which are included in support capital.

Charter currently expects 2020 cable capital expenditures to decline as a percentage of cable revenue versus 2019.

Cash Flow and Free Cash Flow

During the second quarter of 2020, net cash flows from operating activities totaled $3.5 billion, compared to $2.8 billion in the prior year quarter. The year-over-year increase in net cash flows from operating activities was primarily due to higher Adjusted EBITDA and a favorable change in working capital.

Consolidated free cash flow for the second quarter of 2020 totaled $1.9 billion, compared to $1.1 billion during the same period last year. Cable free cash flow for the second quarter of 2020 totaled $2.1 billion, compared to $1.4 billion during the same period last year. The year-over-year increases in consolidated free cash flow and cable free cash flow were driven by an increase in net cash flows from operating activities.

Liquidity & Financing

As of June 30, 2020, total principal amount of debt was $77.8 billion and Charter's credit facilities provided approximately $4.7 billion of additional liquidity in excess of Charter's $2.1 billion cash position.

In April 2020, Charter Communications Operating, LLC and Charter Communications Operating Capital Corp. issued $1.6 billion of 2.800% senior secured notes due 2031 and $1.4 billion of 3.700% senior secured notes due 2051. The proceeds were used to pay related fees and expenses and for general corporate purposes.

In June 2020, Charter Communications Operating, LLC and Charter Communications Operating Capital Corp. redeemed all of their 3.579% senior secured notes due July 2020.

In July 2020, CCO Holdings, LLC ("CCO Holdings") and CCO Holdings Capital Corp. issued $3.0 billion of 4.250% senior unsecured notes due 2031. The proceeds will be used to pay related fees and expenses and for general corporate purposes, including repaying certain indebtedness, including all of CCO Holdings' 5.875% senior notes due 2024, as well as funding buybacks of Charter Class A common stock and/or Charter Holdings common units.

Share Repurchases

During the three months ended June 30, 2020, Charter purchased approximately 2.3 million shares of Charter Class A common stock and Charter Holdings common units for approximately $1.2 billion.

Conference Call

Charter will host a conference call on Friday, July 31, 2020 at 8:30 a.m. Eastern Time (ET) related to the contents of this release.

The conference call will be webcast live via the Company's investor relations website at ir.charter.com. The call will be archived under the "Financial Information" section two hours after completion of the call. Participants should go to the webcast link no later than 10 minutes prior to the start time to register.

Those participating via telephone should dial 866-919-0894 no later than 10 minutes prior to the call. International participants should dial 706-679-9379. The conference ID code for the call is 5936339.

A replay of the call will be available at 855-859-2056 or 404-537-3406 beginning two hours after the completion of the call through the end of business on August 14, 2020. The conference ID code for the replay is 5936339.

Additional Information Available on Website

The information in this press release should be read in conjunction with the financial statements and footnotes contained in the Company's Quarterly Report on Form 10-Q for the three and six months ended June 30, 2020, which will be posted on the "Financial Information" section of our investor relations website at ir.charter.com, when it is filed with the Securities and Exchange Commission (the "SEC"). A slide presentation to accompany the conference call and a trending schedule containing historical customer and financial data will also be available in the "Financial Information" section.

Use of Adjusted EBITDA and Free Cash Flow Information

The company uses certain measures that are not defined by U.S. generally accepted accounting principles ("GAAP") to evaluate various aspects of its business. Adjusted EBITDA and free cash flow are non-GAAP financial measures and should be considered in addition to, not as a substitute for, net income attributable to Charter shareholders and net cash flows from operating activities reported in accordance with GAAP. These terms, as defined by Charter, may not be comparable to similarly titled measures used by other companies. Adjusted EBITDA and free cash flow are reconciled to net income attributable to Charter shareholders and net cash flows from operating activities, respectively, in the Addendum to this release.

Adjusted EBITDA is defined as net income attributable to Charter shareholders plus net income attributable to noncontrolling interest, net interest expense, income taxes, depreciation and amortization, stock compensation expense, loss on extinguishment of debt, (gain) loss on financial instruments, net, other pension (benefits) costs, net, other (income) expense, net and other operating (income) expenses, such as special charges and (gain) loss on sale or retirement of assets. As such, it eliminates the significant non-cash depreciation and amortization expense that results from the capital-intensive nature of the Company's businesses as well as other non-cash or special items, and is unaffected by the Company's capital structure or investment activities. However, this measure is limited in that it does not reflect the periodic costs of certain capitalized tangible and intangible assets used in generating revenues and the cash cost of financing. These costs are evaluated through other financial measures.

Free cash flow is defined as net cash flows from operating activities, less capital expenditures and changes in accrued expenses related to capital expenditures.

Management and Charter's board of directors use Adjusted EBITDA and free cash flow to assess Charter's performance and its ability to service its debt, fund operations and make additional investments with internally generated funds. In addition, Adjusted EBITDA generally correlates to the leverage ratio calculation under the Company's credit facilities or outstanding notes to determine compliance with the covenants contained in the facilities and notes (all such documents have been previously filed with the the SEC). For the purpose of calculating compliance with leverage covenants, the Company uses Adjusted EBITDA, as presented, excluding certain expenses paid by its operating subsidiaries to other Charter entities. The Company's debt covenants refer to these expenses as management fees, which were $308 million and $619 million for the three and six months ended June 30, 2020, respectively, and $299 million and $599 million for the three and six months ended June 30, 2019, respectively.

Cable Adjusted EBITDA is defined as Adjusted EBITDA less mobile revenues plus mobile operating costs and expenses. Cable free cash flow is defined as free cash flow plus mobile net cash outflows from operating activities and mobile capital expenditures. Management and Charter's board of directors use cable Adjusted EBITDA and cable free cash flow to provide management and investors a more meaningful year-over-year perspective on the financial and operational performance and trends of our core cable business without the impact of the revenue, costs and capital expenditures in the initial funding period to grow a new product line as well as the negative working capital impacts from the timing of device-related cash flows when we sell the handset or tablet to customers pursuant to equipment installment plans.

About Charter

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 30 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet(®), TV, Mobile and Voice.

For small and medium-sized companies, Spectrum Business(®) delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach(®) delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

This communication includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, regarding, among other things, our plans, strategies and prospects, both business and financial. Although we believe that our plans, intentions and expectations as reflected in or suggested by these forward-looking statements are reasonable, we cannot assure you that we will achieve or realize these plans, intentions or expectations. Forward-looking statements are inherently subject to risks, uncertainties and assumptions including, without limitation, the factors described under "Risk Factors" from time to time in our filings with the SEC. Many of the forward-looking statements contained in this communication may be identified by the use of forward-looking words such as "believe," "expect," "anticipate," "should," "planned," "will," "may," "intend," "estimated," "aim," "on track," "target," "opportunity," "tentative," "positioning," "designed," "create," "predict," "project," "initiatives," "seek," "would," "could," "continue," "ongoing," "upside," "increases," "focused on" and "potential," among others. Important factors that could cause actual results to differ materially from the forward-looking statements we make in this communication are set forth in our annual report on Form 10-K, and in other reports or documents that we file from time to time with the SEC, and include, but are not limited to:

    --  the impact of the COVID-19 pandemic on the economy, our customers, our
        vendors, local, state and federal governmental responses to the pandemic
        and our businesses generally;
    --  our ability to sustain and grow revenues and cash flow from operations
        by offering Internet, video, voice, mobile, advertising and other
        services to residential and commercial customers, to adequately meet the
        customer experience demands in our service areas and to maintain and
        grow our customer base, particularly in the face of increasingly
        aggressive competition, the need for innovation and the related capital
        expenditures;
    --  the impact of competition from other market participants, including but
        not limited to incumbent telephone companies, direct broadcast satellite
        ("DBS") operators, wireless broadband and telephone providers, digital
        subscriber line ("DSL") providers, fiber to the home providers and
        providers of video content over broadband Internet connections;
    --  our ability to obtain programming at reasonable prices or to raise
        prices to offset, in whole or in part, the effects of higher programming
        costs (including retransmission consents);
    --  our ability to develop and deploy new products and technologies
        including mobile products and any other consumer services and service
        platforms;
    --  any events that disrupt our networks, information systems or properties
        and impair our operating activities or our reputation;
    --  the effects of governmental regulation on our business including costs,
        disruptions and possible limitations on operating flexibility related
        to, and our ability to comply with, regulatory conditions applicable to
        us as a result of the Time Warner Cable Inc. and Bright House Networks,
        LLC Transactions;
    --  general business conditions, economic uncertainty or downturn, including
        the impacts of the COVID-19 pandemic to unemployment levels and the
        level of activity in the housing sector;
    --  the ability to retain and hire key personnel;
    --  the availability and access, in general, of funds to meet our debt
        obligations prior to or when they become due and to fund our operations
        and necessary capital expenditures, either through (i) cash on hand,
        (ii) free cash flow, or (iii) access to the capital or credit markets;
        and
    --  our ability to comply with all covenants in our indentures and credit
        facilities, any violation of which, if not cured in a timely manner,
        could trigger a default of our other obligations under cross-default
        provisions.

All forward-looking statements attributable to us or any person acting on our behalf are expressly qualified in their entirety by this cautionary statement. We are under no duty or obligation to update any of the forward-looking statements after the date of this communication.


                                                                                                                                                                                
              
                CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES

                                                                                                                                                                      
              
                UNAUDITED CONSOLIDATED STATEMENTS OF OPERATIONS AND OPERATING DATA

                                                                                                                                                                                 
              
                (dollars in millions, except per share data)




                                                                                                                                 
              
                Three Months Ended June 30,                                                          
              
              Six Months Ended June 30,


                                                                                                                      2020                               2019                                           % Change                              2020                         2019               % Change



              
                REVENUES:



              Internet                                                                                                      $
              4,530                                                                    $
              4,103                                       10.4                                           $
       8,937              $
     8,127   10.0
                                                                                                                                                                                                                                                                           %                                                                              %



              Video                                                                                                 4,371                                             4,391                                                                 (0.4)
                                                                                                                                                                                                                                                                                                                                          %
                                                                                                                                                                                                                                               %                                    8,793                                   8,775         0.2



              Voice                                                                                                   451                                               489                                                                 (7.7)                                      908                                     993       (8.6)

                                                                                                                                                                                                                                               %                                                                                          %



                Residential revenue                                                                                 9,352                                             8,983                                                                   4.1                                    18,638                                  17,895         4.2
                                                                                                                                                                                                                                               %                                                                                          %



              Small and medium business                                                                               983                                               963                                                                   2.0                                     1,979                                   1,908         3.7
                                                                                                                                                                                                                                               %                                                                                          %



              Enterprise                                                                                              606                                               652                                                                 (7.1)                                    1,228                                   1,295       (5.2)

                                                                                                                                                                                                                                               %                                                                                          %



                Commercial revenue                                                                                  1,589                                             1,615                                                                 (1.7)
                                                                                                                                                                                                                                                                                                                                          %
                                                                                                                                                                                                                                               %                                    3,207                                   3,203         0.1



              Advertising sales                                                                                       249                                               395                                                                (37.0)                                      614                                     740      (17.1)
                                                                                                                                                                                                                                               %                                                                                          %



              Mobile                                                                                                  310                                               158                                                                  96.1                                       568                                     298        90.9
                                                                                                                                                                                                                                               %                                                                                          %



              Other                                                                                                   196                                               196                                                                                    %                       407                                     417       (2.3)

                                                                                                                                                                                                                                                                                                                                          %



                Total Revenue                                                                                      11,696                                            11,347                                                                   3.1                                    23,434                                  22,553         3.9
                                                                                                                                                                                                                                               %                                                                                          %



              
                COSTS AND EXPENSES:



              Programming                                                                                           2,873                                             2,827                                                                   1.6                                     5,765                                   5,692         1.3
                                                                                                                                                                                                                                               %                                                                                          %



              Regulatory, connectivity and produced                                                                   488                                               597                                                                (18.3)                                    1,039                                   1,158      (10.3)
                                                                                                                                                                                                                                               %                                                                                          %
    content



              Costs to service customers                                                                            1,848                                             1,767                                                                   4.6                                     3,696                                   3,589         3.0
                                                                                                                                                                                                                                               %                                                                                          %



              Marketing                                                                                               719                                               768                                                                 (6.3)                                    1,485                                   1,503       (1.2)

                                                                                                                                                                                                                                               %                                                                                          %



              Mobile                                                                                                  413                                               277                                                                  48.6                                       787                                     537        46.6
                                                                                                                                                                                                                                               %                                                                                          %



              Other expense                                                                                           866                                               926                                                                 (6.6)                                    1,777                                   1,834       (3.1)

                                                                                                                                                                                                                                               %                                                                                          %



                Total operating costs and expenses                                                                  7,207                                             7,162                                                                   0.6                                    14,549                                  14,313         1.7
                                                                                                                                                                                                                                               %                                                                                          %
      (exclusive of items shown separately
      below)



                Adjusted EBITDA                                                                                     4,489                                             4,185                                                                   7.3                                     8,885                                   8,240         7.8
                                                                                                                                                                                                                                               %                                                                                          %



                Adjusted EBITDA margin                                                                               38.4                                              36.9                                                                                              37.9                                      36.5
                                                                                                                
            %                                       
            %                                                                                       
            %                               
            %



              Depreciation and amortization                                                                         2,428                                             2,500                                                                                             4,925                                     5,050



              Stock compensation expense                                                                               90                                                82                                                                                               180                                       167



              Other operating expenses, net                                                                             2                                                62                                                                                                 9                                        57



              Income from operations                                                                                1,969                                             1,541                                                                                             3,771                                     2,966



              
                OTHER INCOME (EXPENSES):



              Interest expense, net                                                                                 (957)                                            (945)                                                                                          (1,937)                                  (1,870)



              Loss on extinguishment of debt                                                                         (36)                                                                                                                                              (63)



              Gain (loss) on financial instruments, net                                                                64                                             (119)                                                                                            (254)                                     (82)



              Other pension benefits, net                                                                              11                                                 9                                                                                                21                                        18



              Other expense, net                                                                                      (9)                                             (16)                                                                                                                                     (126)


                                                                                                                     (927)                                          (1,071)                                                                                          (2,233)                                  (2,060)



              Income before income taxes                                                                            1,042                                               470                                                                                             1,538                                       906



              Income tax expense                                                                                    (166)                                             (84)                                                                                            (195)                                    (203)



              Consolidated net income                                                                                 876                                               386                                                                                             1,343                                       703



              Less: Net income attributable to noncontrolling                                                       (110)                                             (72)                                                                                            (181)                                    (136)
              interests



              Net income attributable to Charter                                                                              $
              766                                                                      $
              314                                                                    $
             1,162               $
       567
    shareholders





              EARNINGS PER COMMON SHARE
    ATTRIBUTABLE TO CHARTER
    SHAREHOLDERS:



              Basic                                                                                                          $
              3.72                                                                     $
              1.41                                                                     $
             5.62              $
       2.54



              Diluted                                                                                                        $
              3.63                                                                     $
              1.39                                                                     $
             5.48              $
       2.50



              Weighted average common shares                                                                  205,777,438                                       222,392,274                                                                                       206,804,371                               223,505,016
         outstanding, basic



              Weighted average common shares                                                                  210,906,946                                       225,942,172                                                                                       212,158,218                               226,889,745
         outstanding, diluted






              Adjusted EBITDA is a non-GAAP term.  See page 8 of this addendum for the reconciliation of Adjusted EBITDA to net income attributable to Charter shareholders as defined by GAAP.





              All percentages are calculated using whole numbers. Minor differences may exist due to rounding.


                                                      
              
                CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES

                                                          
              
                CONDENSED CONSOLIDATED BALANCE SHEETS

                                                                  
              
                (dollars in millions)




                                                                                                                       June 30,                      December 31,


                                                                                                                           2020               2019


                                
              
         ASSETS                                                        (unaudited)



     CURRENT ASSETS:



     Cash and cash equivalents                                                                                                   $
       2,097                   $
       3,483



     Accounts receivable, net                                                                                            1,994                2,227



     Prepaid expenses and other current assets                                                                             674                  761



     Total current assets                                                                                                4,765                6,471





     RESTRICTED CASH                                                                                                         5                   66





     INVESTMENT IN CABLE PROPERTIES:



     Property, plant and equipment, net                                                                                 34,074               34,591



     Customer relationships, net                                                                                         6,486                7,453



     Franchises                                                                                                         67,322               67,322



     Goodwill                                                                                                           29,554               29,554



     Total investment in cable properties, net                                                                         137,436              138,920





     OTHER NONCURRENT ASSETS                                                                                             2,930                2,731





     Total assets                                                                                                              $
       145,136                 $
       148,188




                                 
              
         LIABILITIES AND SHAREHOLDERS' EQUITY



     CURRENT LIABILITIES:



     Accounts payable and accrued liabilities                                                                                    $
       8,436                   $
       8,885



     Current portion of long-term debt                                                                                     706                3,500



     Total current liabilities                                                                                           9,142               12,385





     LONG-TERM DEBT                                                                                                     77,663               75,578



     DEFERRED INCOME TAXES                                                                                              17,789               17,711



     OTHER LONG-TERM LIABILITIES                                                                                         4,141                3,703





     SHAREHOLDERS' EQUITY:



     Controlling interest                                                                                               29,356               31,445



     Noncontrolling interests                                                                                            7,045                7,366



     Total shareholders' equity                                                                                         36,401               38,811





     Total liabilities and shareholders' equity                                                                                $
       145,136                 $
       148,188


                                                                                          
      
       CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES

                                                                                         
      
       UNAUDITED CONSOLIDATED STATEMENTS OF CASH FLOWS

                                                                                              
     
                (dollars in millions)




                                                                                                                                  Three Months Ended June 30,                    Six Months Ended June 30,


                                                                                                                2020                           2019           2020                   2019



              CASH FLOWS FROM OPERATING ACTIVITIES:



              Consolidated net income                                                                                   $
              876                             $
        386                             $
           1,343    $
        703



              Adjustments to reconcile consolidated net income to net cash flows
    from operating activities:



                Depreciation and amortization                                                                 2,428                                    2,500                      4,925                             5,050



                Stock compensation expense                                                                       90                                       82                        180                               167



                Noncash interest income, net                                                                    (9)                                    (17)                      (21)                             (72)



                Other pension benefits, net                                                                    (11)                                     (9)                      (21)                             (18)



                Loss on extinguishment of debt                                                                   36                                                                 63



                (Gain) loss on financial instruments, net                                                      (64)                                     119                        254                                82



                Deferred income taxes                                                                           115                                       56                        101                               137



                Other, net                                                                                        3                                       53                       (17)                              151



              Changes in operating assets and liabilities, net of effects from
    acquisitions and dispositions:



                Accounts receivable                                                                              97                                    (492)                       233                             (337)



                Prepaid expenses and other assets                                                              (60)                                     124                      (164)                            (176)



                Accounts payable, accrued liabilities and other                                                  28                                     (41)                     (127)                            (240)



              Net cash flows from operating activities                                                        3,529                                    2,761                      6,749                             5,447





              CASH FLOWS FROM INVESTING ACTIVITIES:



              Purchases of property, plant and equipment                                                    (1,877)                                 (1,597)                    (3,338)                           (3,262)



              Change in accrued expenses related to capital expenditures                                        214                                     (52)                     (174)                            (428)



              Real estate investments through variable interest entities                                       (43)                                    (25)                      (81)                             (64)



              Other, net                                                                                       (45)                                       8                        (8)                                8



              Net cash flows from investing activities                                                      (1,751)                                 (1,666)                    (3,601)                           (3,746)





              CASH FLOWS FROM FINANCING ACTIVITIES:



              Borrowings of long-term debt                                                                    2,983                                    3,830                      7,322                            10,714



              Repayments of long-term debt                                                                  (4,303)                                 (4,551)                    (7,892)                          (10,123)



              Payments for debt issuance costs                                                                 (21)                                     (7)                      (62)                             (32)



              Issuance of equity                                                                                  -                                                                23



              Purchase of treasury stock                                                                    (1,155)                                   (861)                   (3,507)                           (1,801)



              Proceeds from exercise of stock options                                                            28                                       37                        121                                81



              Purchase of noncontrolling interest                                                             (125)                                   (161)                     (518)                            (254)



              Distributions to noncontrolling interest                                                         (38)                                    (39)                      (77)                             (78)



              Borrowings for real estate investments through variable interest entities                          24                                                                 24



              Distributions to variable interest entities noncontrolling interest                               (4)                                                               (4)



              Other, net                                                                                        (1)                                   (123)                      (25)                            (127)



              Net cash flows from financing activities                                                      (2,612)                                 (1,875)                    (4,595)                           (1,620)





              NET INCREASE (DECREASE) IN CASH, CASH EQUIVALENTS AND                                           (834)                                   (780)                   (1,447)                                81
    RESTRICTED CASH



              CASH, CASH EQUIVALENTS AND RESTRICTED CASH, beginning of                                        2,936                                    1,626                      3,549                               765
    period



              CASH, CASH EQUIVALENTS AND RESTRICTED CASH, end of period                                               $
              2,102                             $
        846                             $
           2,102    $
        846





              CASH PAID FOR INTEREST                                                                                    $
              935                           $
        1,051                             $
           1,985  $
        2,017



              CASH PAID FOR TAXES                                                                                        $
              31                              $
        39                                $
           50     $
        43


                                                                                   
            
            CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES

                                                                                     
            
            UNAUDITED SUMMARY OF OPERATING STATISTICS

                                                                              
             
           (in thousands, except per customer and penetration data)




                                                                                                                               
              
                Approximate as of


                                                                          June 30, 2020                                          March 31, 2020                                   December 31,               June 30, 2019
                                                                      (a)                                                  (a)                                           2019 (a)                        (a)



       
                
                  Footprint (b)

    ---


       Estimated Passings                                                       52,714                                                             52,418                                                            52,154     51,619





       
                
                  Penetration Statistics (c)

    ---


       Total Customer Relationship Penetration of Estimated Passings              57.8                                                               56.7                                                              56.1       55.5
                                                                                      %                                                                 %                                                                %         %





       
                
                  Customer Relationships (d)

    ---


       Residential                                                              28,496                                                             27,745                                                            27,277     26,755



       Small and Medium Business                                                 1,980                                                              1,976                                                             1,958      1,902



       Total Customer Relationships                                             30,476                                                             29,721                                                            29,235     28,657





       
                
                  Quarterly Net Additions (Losses)

    ---


       Residential                                                                 751                                                                468                                                               240        164



       Small and Medium Business                                                     4                                                                 18                                                                28         39



       Total Customer Relationships                                                755                                                                486                                                               268        203





       
                Residential



       
                
                  Primary Service Units ("PSUs")

    ---


       Internet                                                                 26,313                                                             25,471                                                            24,908     24,244



       Video                                                                    15,652                                                             15,550                                                            15,620     15,802



       Voice                                                                     9,398                                                              9,360                                                             9,443      9,808





       
                
                  Quarterly Net Additions (Losses)

    ---


       Internet                                                                    842                                                                563                                                               313        221



       Video                                                                       102                                                               (70)                                                            (105)     (150)



       Voice                                                                        38                                                               (83)                                                            (152)     (207)





       Single Play (e)                                                          12,552                                                             12,099                                                            11,741     11,354



       Double Play (e)                                                           9,021                                                              8,655                                                             8,377      7,709



       Triple Play (e)                                                           6,923                                                              6,991                                                             7,159      7,692





       Single Play Penetration (f)                                                44.0                                                               43.6                                                              43.0       42.4
                                                                                      %                                                                 %                                                                %         %



       Double Play Penetration (f)                                                31.7                                                               31.2                                                              30.7       28.8
                                                                                      %                                                                 %                                                                %         %



       Triple Play Penetration (f)                                                24.3                                                               25.2                                                              26.2       28.8
                                                                                      %                                                                 %                                                                %         %





       % Residential Non-Video Customer Relationships                             45.1                                                               44.0                                                              42.7       40.9
                                                                                      %                                                                 %                                                                %         %





       Monthly Residential Revenue per Residential Customer (g)                         $
         110.82                                                                                         $
     112.73                     $
     113.79  $
     112.20





       
                Small and Medium Business



       
                
                  PSUs

    ---


       Internet                                                                  1,783                                                              1,775                                                             1,756      1,701



       Video                                                                       516                                                                524                                                               524        518



       Voice                                                                     1,169                                                              1,162                                                             1,144      1,097





       
                
                  Quarterly Net Additions (Losses)

    ---


       Internet                                                                      8                                                                 19                                                                26         37



       Video                                                                       (8)                                                                                                                                  4          9



       Voice                                                                         7                                                                 18                                                                24         25





       Monthly Small and Medium Business Revenue per Customer (h)                       $
         166.06                                                                                         $
     168.83                     $
     169.06  $
     170.42





       
                Mobile Lines



       Residential and Small and Medium Business Mobile Lines                    1,697                                                              1,372                                                             1,082        518



       Net Additions                                                               325                                                                290                                                               288        208





       
                Enterprise PSUs (i)



       Enterprise PSUs                                                             270                                                                269                                                               267        258



       Net Additions                                                                 1                                                                  2                                                                 3          5



               (a)               We calculate the aging of customer
                                  accounts based on the monthly
                                  billing cycle for each account.  On
                                  that basis, at June 30, 2020, March
                                  31, 2020, December 31, 2019 and June
                                  30, 2019, customers included
                                  approximately 124,500, 140,800,
                                  154,200 and 152,900 customers,
                                  respectively, whose accounts were
                                  over 60 days past due, approximately
                                  18,400, 12,500, 13,500 and 13,800
                                  customers, respectively, whose
                                  accounts were over 90 days past due
                                  and approximately 10,400, 8,200,
                                  10,000 and 15,800 customers,
                                  respectively, whose accounts were
                                  over 120 days past due.  As detailed
                                  on page 6, our customer counts
                                  include those customers who
                                  connected as part of our Remote
                                  Education Offer and those customers
                                  who we have not disconnected in our
                                  normal timelines associated with our
                                  Keep Americans Connected Pledge.




               (b)               Passings represent our estimate of
                                  the number of units, such as single
                                  family homes, apartment and
                                  condominium units and small and
                                  medium business and enterprise sites
                                  passed by our cable distribution
                                  network in the areas where we offer
                                  the service indicated.  These
                                  estimates are based upon the
                                  information available at this time
                                  and are updated for all periods
                                  presented when new information
                                  becomes available. Passings in prior
                                  periods have been updated to reflect
                                  standardization of definitions and
                                  presentation among legacy companies.




               (c)               Penetration represents residential
                                  and small and medium business
                                  customers as a percentage of
                                  estimated passings.  Penetration
                                  excludes mobile-only customers.




               (d)               Customer relationships include the
                                  number of customers that receive one
                                  or more levels of service,
                                  encompassing Internet, video and
                                  voice services, without regard to
                                  which service(s) such customers
                                  receive.  Customers who reside in
                                  residential multiple dwelling units
                                  ("MDUs") and that are billed under
                                  bulk contracts are counted based on
                                  the number of billed units within
                                  each bulk MDU.  Total customer
                                  relationships exclude enterprise and
                                  mobile-only customer relationships.




               (e)               Single play, double play and triple
                                  play customers represent customers
                                  that subscribe to one, two or three
                                  of our cable service offerings,
                                  respectively, excluding mobile.




               (f)               Single play, double play and triple
                                  play penetration represents the
                                  number of residential single play,
                                  double play and triple play cable
                                  customers, respectively, as a
                                  percentage of residential customer
                                  relationships, excluding mobile.




               (g)               Monthly residential revenue per
                                  residential customer is calculated
                                  as total residential Internet, video
                                  and voice quarterly revenue divided
                                  by three divided by average
                                  residential customer relationships
                                  during the respective quarter.
                                  Monthly residential revenue per
                                  residential customers excludes
                                  mobile revenue and customers.




               (h)               Monthly small and medium business
                                  revenue per small and medium
                                  business customer is calculated as
                                  total small and medium business
                                  quarterly revenue divided by three
                                  divided by average small and medium
                                  business customer relationships
                                  during the respective quarter.
                                  Monthly small and medium business
                                  revenue per small and medium
                                  customer excludes mobile revenue and
                                  customers.




               (i)               Enterprise PSUs represents the
                                  aggregate number of fiber service
                                  offerings counting each separate
                                  service offering at each customer
                                  location as an individual PSU.


                                                               
           
               CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES

                                                             
        
               UNAUDITED CUSTOMERS AND NET ADDITIONS ON COVID-19 OFFERS

                                                                 
             
                FOR THE QUARTER ENDED JUNE 30, 2020

                                                                           
              
                (in thousands)




                                                                             Remote                                        Keep            Seasonal Plan (c)   Total
                                                                 Education                                   Americans
                                                                 Offer (a)                                 Connected (b)



     
                Residential



     Customer Relationships                                                    160                                                    208                   
         n/a 368



     Internet PSUs                                                             160                                                    202                   
         n/a 362



     Video PSUs                                                                 58                            (d)                     148                   
         n/a 206



     Voice PSUs                                                                 46                            (d)                      90                   
         n/a 136



     Mobile Lines                                                               10                            (d)                       8                   
         n/a  18





     
                Quarterly Net Additions



     Customer Relationships                                                     41                                                    207                   
         n/a 248



     Internet PSUs                                                              41                                                    201                   
         n/a 242



     Video PSUs                                                                 12                            (d)                     147                   
         n/a 159



     Voice PSUs                                                                 12                            (d)                      90                   
         n/a 102



     Mobile Lines                                                                7                            (d)                       8                   
         n/a  15





     
                Small and Medium Business



     Customer Relationships                                          
             n/a                                                    14                          13   27



     Internet PSUs                                                   
             n/a                                                    13                          11   24



     Video PSUs                                                      
             n/a                                                     6                          13   19



     Voice PSUs                                                      
             n/a                                                    11                           8   19



     Mobile Lines                                                    
             n/a





     
                Quarterly Net Additions



     Customer Relationships                                          
             n/a                                                    14                           8   22



     Internet PSUs                                                   
             n/a                                                    13                           7   20



     Video PSUs                                                      
             n/a                                                     6                          11   17



     Voice PSUs                                                      
             n/a                                                    11                           5   16



     Mobile Lines                                                    
             n/a





     
                Residential and Small and Medium Business



     Customer Relationships                                                    160                                                    222                          13  395



     Internet PSUs                                                             160                                                    215                          11  386



     Video PSUs                                                                 58                            (d)                     154                          13  225



     Voice PSUs                                                                 46                            (d)                     101                           8  155



     Mobile Lines                                                               10                            (d)                       8                              18





     
                Quarterly Net Additions



     Customer Relationships                                                     41                                                    221                           8  270



     Internet PSUs                                                              41                                                    214                           7  262



     Video PSUs                                                                 12                            (d)                     153                          11  176



     Voice PSUs                                                                 12                            (d)                     101                           5  118



     Mobile Lines                                                                7                            (d)                       8                              15





     
                Enterprise PSUs



     Enterprise PSUs                                                 
             n/a                                                     1                           9   10



               (a)               The Remote Education Offer ("REO")
                                  represents residential customers
                                  receiving free Internet service by
                                  participating in Charter's free 60-
                                  day Internet offer available to
                                  households with K-12 and/or
                                  college students or educators who
                                  were not Spectrum Internet
                                  customers. This offer for new
                                  customers ended on June 30, 2020.
                                  These residential customers are
                                  generally eligible to purchase
                                  additional products and services
                                  (i.e. video, voice and mobile) at
                                  current promotional rates. Of the
                                  448,000 Internet customers who were
                                  added as part of the REO through
                                  June 30, 2020 (of which 119,000
                                  were added in March), 160,000
                                  remained within their 60-day free
                                  period with 288,000 having rolled
                                  off the promotional period as of
                                  June 30, 2020. Nearly 90% of
                                  cumulative connects on the REO
                                  remained Internet customers as of
                                  July 27, 2020.




               (b)               As part of our March 2020 pledge to
                                  the FCC which we extended through
                                  June 30, Keep Americans Connected
                                  ("KAC") represents customers who
                                  requested to not be disconnected
                                  from service due to COVID-19
                                  related payment challenges and
                                  would have been disconnected under
                                  our normal collection policies
                                  during the pledge period.
                                  Approximately 600,000 residential
                                  customers and 100,000 SMB customers
                                  had requested protection from
                                  disconnection, of which at the peak
                                  of the program, 208,000 and 14,000,
                                  respectively, would have been
                                  disconnected under our normal
                                  collection policies. Approximately
                                  30% of the KAC customer bills were
                                  current, and over 60% were making
                                  partial or full payments. In an
                                  effort to assist these COVID-19
                                  impacted customers with overdue
                                  balances, Charter waived $76
                                  million of residential, $6 million
                                  of SMB and $3 million of mobile
                                  receivables, each of which were
                                  recorded as a reduction to revenue
                                  in the second quarter. These
                                  customers no longer have an overdue
                                  balance and will be subject to
                                  Charter's standard collection
                                  practices going forward.




               (c)               Represents small and medium
                                  businesses and Enterprise
                                  hospitality customers who have
                                  requested a reduced level of
                                  service and now pay a reduced price
                                  for their service due to temporary
                                  business closure or because these
                                  customers have reduced their
                                  service offering to their own
                                  customers.




               (d)               Customers who are receiving free
                                  Internet Service as part of the REO
                                  who have subscribed to products in
                                  addition to Spectrum Internet
                                  (i.e., video, voice, mobile) during
                                  the 60-day Free Internet Offer.
                                  Billings are not deferred for these
                                  additional services.


                                                                                                                   
              
                CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES

                                                                                                          
              
                UNAUDITED RECONCILIATION OF NON-GAAP MEASURES TO GAAP MEASURES

                                                                                                                               
              
                (dollars in millions)




                                                                                                                                                                       Three Months Ended June 30,                                     Six Months Ended June 30,


                                                                                                                                                     2020                           2019                    2020                           2019



     Net income attributable to Charter shareholders                                                                                                         $
              766                                       $
              314                                     $
       1,162    $
       567



     Plus:  Net income attributable to noncontrolling interest                                                                                       110                                       72                                         181                                  136



     Interest expense, net                                                                                                                           957                                      945                                       1,937                                1,870



     Income tax expense                                                                                                                              166                                       84                                         195                                  203



     Depreciation and amortization                                                                                                                 2,428                                    2,500                                       4,925                                5,050



     Stock compensation expense                                                                                                                       90                                       82                                         180                                  167



     Loss on extinguishment of debt                                                                                                                   36                                                                                  63



     (Gain) loss on financial instruments, net                                                                                                      (64)                                     119                                         254                                   82



     Other pension benefits, net                                                                                                                    (11)                                     (9)                                       (21)                                (18)



     Other, net                                                                                                                                       11                                       78                                           9                                  183



     Adjusted EBITDA (a)                                                                                                                           4,489                                    4,185                                       8,885                                8,240



     Less:  Mobile revenue                                                                                                                         (310)                                   (158)                                      (568)                               (298)



     Plus:  Mobile costs and expenses                                                                                                                413                                      277                                         787                                  537



     Cable Adjusted EBITDA                                                                                                                                 $
              4,592                                     $
              4,304                                     $
       9,104  $
       8,479





     Net cash flows from operating activities                                                                                                              $
              3,529                                     $
              2,761                                     $
       6,749  $
       5,447



     Less:  Purchases of property, plant and equipment                                                                                           (1,877)                                 (1,597)                                     (3,338)                              (3,262)



     Change in accrued expenses related to capital expenditures                                                                                      214                                     (52)                                      (174)                               (428)



     Free cash flow                                                                                                                                1,866                                    1,112                                       3,237                                1,757



     Plus:  Mobile net cash outflows from operating activities                                                                                       108                                      204                                         281                                  407



               Purchases of mobile property, plant and equipment                                                                                     125                                       93                                         212                                  181



     Cable free cash flow                                                                                                                                  $
              2,099                                     $
              1,409                                     $
       3,730  $
       2,345






     (a)  See page 1 of this addendum for detail of the components included within Adjusted EBITDA.





     The above schedule is presented in order to reconcile Adjusted EBITDA, cable Adjusted EBITDA, free cash flow and cable free cash flow, non-GAAP measures, to the most directly comparable GAAP measures in accordance with Section 401(b) of the Sarbanes-Oxley Act.


                                                         
       
             CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES

                                                           
           
               UNAUDITED CAPITAL EXPENDITURES

                                                              
           
                (dollars in millions)




                                                                                 Three Months Ended June 30,                         Six Months Ended June 30,


                                                                 2020                         2019                   2020                2019



     Customer premise equipment (a)                                    $
              518                                     $
       492                             $
         981  $
       1,057



     Scalable infrastructure (b)                                 385                                    223                             555                             520



     Line extensions (c)                                         422                                    363                             765                             684



     Upgrade/rebuild (d)                                         155                                    155                             284                             286



     Support capital (e)                                         397                                    364                             753                             715



        Total capital expenditures                             1,877                                  1,597                           3,338                           3,262



     Less:  Mobile capital expenditures                        (125)                                  (93)                          (212)                          (181)



     Cable capital expenditures                                      $
              1,752                                   $
       1,504                           $
         3,126  $
       3,081





     Capital expenditures included in total related to:



     Commercial services                                               $
              323                                     $
       324                             $
         584    $
       629



               (a)               Customer premise equipment includes
                                  costs incurred at the customer
                                  residence to secure new customers and
                                  revenue generating units, including
                                  customer installation costs and
                                  customer premise equipment (e.g., set-
                                  top boxes and cable modems).


               (b)               Scalable infrastructure includes costs,
                                  not related to customer premise
                                  equipment, to secure growth of new
                                  customers and revenue generating
                                  units, or provide service enhancements
                                  (e.g., headend equipment).


               (c)               Line extensions include network costs
                                  associated with entering new service
                                  areas (e.g., fiber/coaxial cable,
                                  amplifiers, electronic equipment,
                                  make-ready and design engineering).


               (d)               Upgrade/rebuild includes costs to
                                  modify or replace existing fiber/
                                  coaxial cable networks, including
                                  betterments.


               (e)               Support capital includes costs
                                  associated with the replacement or
                                  enhancement of non-network assets due
                                  to technological and physical
                                  obsolescence (e.g., non-network
                                  equipment, land, buildings and
                                  vehicles).

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SOURCE Charter Communications, Inc.