Blackbaud Announces 2020 Fourth Quarter and Full Year Results

CHARLESTON, S.C., Feb. 8, 2021 /PRNewswire/ -- Blackbaud (NASDAQ: BLKB), the world's leading cloud software company powering social good, today announced financial results for its fourth quarter and full year ended December 31, 2020.

"We finished the year strong with fourth quarter results that showcase our ability to operationally scale through a balance of revenue growth and significantly improved profitability, and I want to say thank you to our employees for stepping up in a big way this year to support each other, our customers, our communities and Blackbaud," said Mike Gianoni, president and CEO, Blackbaud. "Without a doubt, 2020 tested the industry and underscored the resiliency of our over 45,000 customers as they serve such a critical role in solving the challenges we face as a society. This past year put a spotlight on the need for digital capabilities as social good organizations worked to pivot their own operations and strategic roadmaps to ensure they continue to deliver on their missions in the current environment. Looking ahead to 2021, I'm increasingly optimistic about the opportunity in front of us. We are already underway executing against our own strategic plan that will move us further toward our long-term aspirational goal of achieving the Rule of 40 through a balance of revenue growth and improved profitability, and we believe our fourth quarter results are a solid early indicator that over time this goal is within our reach."

Fourth Quarter 2020 Results Compared to Fourth Quarter 2019 Results:

    --  Total GAAP revenue was $242.6 million, up 2.0%, with $229.5 million in
        GAAP recurring revenue, up 4.4%.
    --  Total non-GAAP revenue was $242.6 million, up 1.9%, with $229.5 million
        in non-GAAP recurring revenue, up 4.3%.
    --  Non-GAAP organic recurring revenue increased 4.3%.
    --  GAAP loss from operations was $0.9 million, with GAAP operating margin
        of (0.4)%, a decrease of 190 basis points.
    --  Non-GAAP income from operations was $58.3 million, with non-GAAP
        operating margin of 24.0%, an increase of 910 basis points.
    --  GAAP net loss was $13.6 million, with GAAP diluted loss per share of
        $0.28, down $0.31 per share.
    --  Non-GAAP net income was $42.0 million, with non-GAAP diluted earnings
        per share of $0.85, up $0.34 per share.
    --  Non-GAAP adjusted EBITDA was $68.9 million, up $25.2 million, with
        non-GAAP adjusted EBITDA margin of 28.4%.
    --  Non-GAAP free cash flow was $24.8 million, a decrease of $21.3 million.

"Strong performance in year-end giving for many of our customers drove record transaction volumes and highlights the resilience of the market as we head into 2021," said Tony Boor, executive vice president and CFO. "Our early cost actions in response to the pandemic allowed us to continue making critical investments in the business in areas like engineering, security, our continued shift of cloud infrastructure to third party cloud service providers, and the maturation of our go-to-market strategy. We have a significant opportunity to leverage investments in digital marketing to reduce our customer acquisition cost and increase our sales velocity, ultimately driving a more scalable and cost-effective go-to-market model. As we plan for a more flexible future of work at Blackbaud, we're exiting the year having reduced our real estate footprint by roughly half, which drove approximately $16 million of one-time expense reflected in our non-GAAP adjustments and a cash outlay of $20 million in the quarter. This is expected to generate substantial cost savings going forward. In light of our heightened focus on operational efficiency and flexible workforce strategy going forward, we also revisited elements of our tax planning strategy and wrote off certain tax assets resulting in an increase in our effective tax rate for the fourth quarter that will not repeat in 2021. This tax impact is also reflected in our non-GAAP adjustments for the quarter. Looking ahead, there are significant opportunities in front of us to strengthen the business and elevate our financial profile, and we believe that steady execution against the Rule of 40 financial framework, paired with our updated capital deployment strategy, will drive substantial shareholder value."

Recent Company Highlights

    --  Blackbaud invites members of the investment community to attend a
        virtual investor session on March 25, 2021.
    --  Furthering the company's commitment to social good, Blackbaud launches a
        formal Environmental, Social and Governance (ESG) program.
    --  Blackbaud announced long-term financial goals and strategic outlook in
        December 2020.
    --  In November 2020, the board of directors of Blackbaud reauthorized and
        expanded the company's existing share repurchase program to $250
        million. Through January 31, 2021 Blackbaud has repurchased
        approximately 1.2 million shares of its common stock at a total cost of
        $69.0 million.
    --  Blackbaud launches an updated marketplace, delivering increased
        innovation to social good organizations
    --  Colleges and universities rely on Blackbaud's Cloud Solution for Higher
        Education to drive efficiency, increase revenue and deepen engagement
        during the pandemic.
    --  Blackbaud celebrates the ninth annual GivingTuesday, virtually ringing
        the opening bell at Nasdaq and amplifying stories of its customers'
        impact during the pandemic.
    --  Through corporate social responsibility initiatives, Blackbaud supports
        community needs during COVID-19.
    --  Blackbaud named to Built In's list of 100 Best Places to Work in Austin
        for the third year in a row.

Visit www.blackbaud.com/newsroom for more information about Blackbaud's recent highlights.

Full-Year 2020 Results Compared to Full-Year 2019 Results:

    --  Total GAAP revenue was $913.2 million, up 1.4%, with $850.7 million in
        GAAP recurring revenue, up 2.3%.
    --  Total non-GAAP revenue was $913.2 million, up 1.2%, with $850.7 million
        in non-GAAP recurring revenue, up 2.1%.
    --  Non-GAAP organic recurring revenue increased 2.1%.
    --  GAAP income from operations was $37.2 million, with GAAP operating
        margin of 4.1%, an increase of 110 basis points.
    --  Non-GAAP income from operations was $194.8 million, with non-GAAP
        operating margin of 21.3%, an increase of 450 basis points.
    --  GAAP net income was $7.7 million, with GAAP diluted earnings per share
        of $0.16, down $0.09.
    --  Non-GAAP net income was $143.3 million, with non-GAAP diluted earnings
        per share of $2.94, up $0.70.
    --  Non-GAAP adjusted EBITDA was $241.9 million, up $53.1 million, with
        non-GAAP adjusted EBITDA margin of 26.5%.
    --  Non-GAAP free cash flow was $76.1 million, a decrease of $48.0 million.

An explanation of all non-GAAP financial measures referenced in this press release is included below under the heading "Non-GAAP Financial Measures." A reconciliation of the company's non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.

Conference Call Details
What: Blackbaud's Fourth Quarter and Full Year 2020 Conference Call
When: February 9, 2021
Time: 8:00 a.m. (Eastern Time)
Live Call: 1-877-407-3088 (US/Canada)
Webcast: Blackbaud's Investor Relations Webpage

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world's leading cloud software company powering social good. Serving the entire social good community--nonprofits, higher education institutions, K-12 schools, healthcare organizations, faith communities, arts and cultural organizations, foundations, companies and individual change agents--Blackbaud connects and empowers organizations to increase their impact through cloud software, services, expertise and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing and analytics. Serving the industry for nearly four decades, Blackbaud is headquartered in Charleston, South Carolina, and has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom. For more information, visit www.blackbaud.com, or follow us on Twitter, LinkedIn, Instagram, and Facebook.



     
              Investor Contact: 
     
     Media Contact:



     Steve Hufford                
     
     media@blackbaud.com



     Director, Investor Relations



     
              IR@blackbaud.com

Forward-Looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding: the predictability of our financial condition and results of operations. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; the security of our data and that of our customers; uncertainty regarding the COVID-19 disruption; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC's website at www.sec.gov or upon request from Blackbaud's investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

Trademarks
All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

Non-GAAP Financial Measures
Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. This information includes non-GAAP revenue, non-GAAP recurring revenue, non-GAAP gross profit, non-GAAP gross margin, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP diluted earnings per share. Blackbaud has acquired businesses whose net tangible assets include deferred revenue. In accordance with GAAP reporting requirements, Blackbaud recorded write-downs of deferred revenue to fair value, which resulted in lower recognized revenue. Both on a quarterly and year-to-date basis, the revenue for the acquired businesses is deferred and typically recognized over a one-year period, so Blackbaud's GAAP revenues for the one-year period after the acquisitions will not reflect the full amount of revenues that would have been reported if the acquired deferred revenue was not written down to fair value. The non-GAAP measures described above reverse the acquisition-related deferred revenue write-downs so that the full amount of revenue booked by the acquired companies is included, which Blackbaud believes provides a more accurate representation of a revenue run-rate in a given period. In addition to reversing write-downs of acquisition-related deferred revenue, non-GAAP financial measures discussed above exclude the impact of certain items that Blackbaud believes are not directly related to its performance in any particular period, but are for its long-term benefit over multiple periods.

In addition, Blackbaud uses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis and non-GAAP organic recurring revenue growth, in analyzing its operating performance. Blackbaud believes that these non-GAAP measures are useful to investors, as a supplement to GAAP measures, for evaluating the periodic growth of its business on a consistent basis. Each of these measures excludes incremental acquisition-related revenue attributable to companies acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these measures reflects presentation of full-year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period, and it includes the non-GAAP revenue attributable to those companies, as if there were no acquisition-related write-downs of acquired deferred revenue to fair value as required by GAAP. In addition, each of these measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business' organic revenue growth and revenue run-rate.

Rule of 40 is defined as non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. Non-GAAP adjusted EBITDA is defined as GAAP net income plus interest, net; income tax provision; depreciation; amortization of intangible assets from business combinations; amortization of software development costs; acquisition-related deferred revenue write-down; stock-based compensation; acquisition-related integration costs; acquisition-related expenses; employee severance; and restructuring and other real estate activities.

Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software development, and capital expenditures for property and equipment.

Blackbaud uses these non-GAAP financial measures internally in analyzing its financial results and believes they are useful to investors, as a supplement to GAAP measures, in evaluating Blackbaud's ongoing operational performance. Blackbaud believes that these non-GAAP financial measures reflect Blackbaud's ongoing business in a manner that allows for meaningful period-to-period comparison and analysis of trends in its business. In addition, Blackbaud believes that the use of these non-GAAP financial measures provides additional information for investors to use in evaluating ongoing operating results and trends and in comparing its financial results from period-to-period with other companies in Blackbaud's industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to differences in the exact method of calculation between companies. Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliation of these non-GAAP measures to their most directly comparable GAAP financial measures.



                                                                                           
         
             Blackbaud, Inc.


                                                                                         
         
         Consolidated Balance Sheets


                                                                                             
         
             (Unaudited)





              
                (dollars in thousands)                                                                               December 31,       December 31,
                                                                                                                                         2020                2019

    ---                                                                                                                                                      ---


              
                Assets



              Current assets:



              Cash and cash equivalents                                                                                                         $
           35,750                $
        31,810



              Restricted cash                                                                                                        609,219                        545,485



              Accounts receivable, net of allowance of $10,292 and $5,529 at                                                          95,404                         88,868
    December 31, 2020 and December 31, 2019, respectively



              Customer funds receivable                                                                                                  321                            524



              Prepaid expenses and other current assets                                                                               78,366                         67,852




              
                Total current assets                                                                                      819,060                        734,539



              Property and equipment, net                                                                                            105,177                         35,546



              Operating lease right-of-use assets                                                                                     22,671                        104,400



              Software development costs, net                                                                                        111,827                        101,302



              Goodwill                                                                                                               635,854                        634,088



              Intangible assets, net                                                                                                 277,506                        317,895



              Other assets                                                                                                            72,639                         65,193




              
                Total assets                                                                                                      $
           2,044,734             $
        1,992,963




              
                Liabilities and stockholders' equity



              Current liabilities:



              Trade accounts payable                                                                                                            $
           27,836                $
        47,676



              Accrued expenses and other current liabilities                                                                          52,228                         73,317



              Due to customers                                                                                                       608,264                        546,009



              Debt, current portion                                                                                                   12,840                          7,500



              Deferred revenue, current portion                                                                                      312,236                        314,335




              
                Total current liabilities                                                                               1,013,404                        988,837



              Debt, net of current portion                                                                                           518,193                        459,600



              Deferred tax liability                                                                                                  54,086                         44,594



              Deferred revenue, net of current portion                                                                                 4,678                          1,802



              Operating lease liabilities, net of current portion                                                                     17,357                         95,624



              Other liabilities                                                                                                       10,866                          5,742




              
                Total liabilities                                                                                       1,618,584                      1,596,199




              Commitments and contingencies



              Stockholders' equity:



              Preferred stock; 20,000,000 shares authorized, none outstanding                                                              -



              Common stock, $0.001 par value; 180,000,000 shares authorized,                                                              61                             60
    60,904,638 and 60,206,091 shares issued at December 31, 2020 and
    December 31, 2019, respectively



              Additional paid-in capital                                                                                             544,963                        457,804



              Treasury stock, at cost; 12,054,268 and 11,066,354 shares at December 31,                                            (353,091)                     (290,665)
    2020 and December 31, 2019, respectively



              Accumulated other comprehensive loss                                                                                   (2,497)                       (5,290)



              Retained earnings                                                                                                      236,714                        234,855




              
                Total stockholders' equity                                                                                426,150                        396,764




              
                Total liabilities and stockholders' equity                                                                        $
           2,044,734             $
        1,992,963

    ---


                                                                                      
              
                Blackbaud, Inc.


                                                                               
        
             Consolidated Statements of Comprehensive Income


                                                                                        
              
                (Unaudited)





         
                (dollars in thousands, except per share amounts)                                       Three months ended                   
         
             Years ended
                                                                                                       
                December 31,                        
             December 31,

                                                                                                                                                                           ---

                                                                           
     
       2020       2019                                 2020         2019

                                                                                  ---


         
                Revenue



         Recurring                                                                                 $
              229,516                            $
         219,820                          $
       850,745 $
       831,609



         One-time services and other                                                     13,090                               18,019                                 62,474        68,814




         
                Total revenue                                                     242,606                              237,839                                913,219       900,423



         
                Cost of revenue



         Cost of recurring                                                              104,509                               98,975                                369,681       357,988



         Cost of one-time services and other                                             15,067                               17,562                                 58,384        60,436




         
                Total cost of revenue                                             119,576                              116,537                                428,065       418,424




         
                Gross profit                                                      123,030                              121,302                                485,154       481,999




         
                Operating expenses



         Sales, marketing and customer success                                           50,613                               58,189                                209,762       224,152



         Research and development                                                        27,491                               25,860                                100,146       106,164



         General and administrative                                                      45,023                               28,857                                134,852       113,414



         Amortization                                                                       696                                2,085                                  2,915         5,316



         Restructuring                                                                       57                                2,725                                    236         5,808




         
                Total operating expenses                                          123,880                              117,716                                447,911       454,854




         
                Income from operations                                              (850)                               3,586                                 37,243        27,145




         Interest expense                                                               (5,238)                             (4,385)                              (17,287)     (20,618)



         Other (expense) income, net                                                      (584)                               (463)                                 1,658         4,058




         
                (Loss) income before provision (benefit) for income               (6,672)                             (1,262)                                21,614        10,585
    taxes



         Income tax provision (benefit)                                                   6,949                              (2,586)                                13,897       (1,323)




         
                Net (loss) income                                                           $
              (13,621)                             $
         1,324                            $
       7,717  $
       11,908




         
                (Loss) earnings per share



         Basic                                                                                      $
              (0.28)                              $
         0.03                             $
       0.16    $
       0.25



         Diluted                                                                                    $
              (0.28)                              $
         0.03                             $
       0.16    $
       0.25



         
                Common shares and equivalents outstanding



         Basic weighted average shares                                               48,190,388                           47,777,635                             48,184,714    47,695,383



         Diluted weighted average shares                                             48,190,388                           48,572,575                             48,696,341    48,312,271



         
                Other comprehensive income (loss)



         Foreign currency translation adjustment                                          6,525                                7,962                                  4,571         2,641



         Unrealized (loss) gain on derivative instruments, net of                         (150)                                 413                                (1,778)      (2,821)
    tax




         
                Total other comprehensive income (loss)                             6,375                                8,375                                  2,793         (180)




         
                Comprehensive (loss) income                                                  $
              (7,246)                             $
         9,699                           $
       10,510  $
       11,728

    ---


                                                                                                   
       
                Blackbaud, Inc.


                                                                                                 
     
         Consolidated Statements of Cash Flows


                                                                                                     
       
                (Unaudited)




                                                                                                                                                   
            
         Years ended
                                                                                                                                                           
         December 31,




              
                (dollars in thousands)                                                                                                  2020          2019

    ---                                                                                                                                                           ---


              
                Cash flows from operating activities



              Net income                                                                                                                                  $
       7,717               $
      11,908



              Adjustments to reconcile net income to net cash provided by operating activities:



              Depreciation and amortization                                                                                                      92,735                    85,693



              Provision for credit losses and sales returns                                                                                      13,230                     8,725



              Stock-based compensation expense                                                                                                   87,257                    58,633



              Deferred taxes                                                                                                                      8,837                   (3,600)



              Amortization of deferred financing costs and discount                                                                                 781                       752



              Other non-cash adjustments                                                                                                          2,958                     4,906



              Changes in operating assets and liabilities, net of acquisition and disposal of
    businesses:



              Accounts receivable                                                                                                              (18,414)                  (6,569)



              Prepaid expenses and other assets                                                                                                  22,568                     6,383



              Trade accounts payable                                                                                                           (19,997)                   12,900



              Accrued expenses and other liabilities                                                                                           (49,232)                  (9,718)



              Deferred revenue                                                                                                                    (485)                   12,464




              
                Net cash provided by operating activities                                                                            147,955                   182,477



              
                Cash flows from investing activities



              Purchase of property and equipment                                                                                               (29,690)                 (11,492)



              Capitalized software development costs                                                                                           (42,157)                 (46,874)



              Purchase of net assets of acquired companies, net of cash and restricted cash                                                           -                (109,353)
    acquired



              Other investing activities                                                                                                              -                      500




              
                Net cash used in investing activities                                                                               (71,847)                (167,219)



              
                Cash flows from financing activities



              Proceeds from issuance of debt                                                                                                    748,500                   424,000



              Payments on debt                                                                                                                (747,563)                (344,500)



              Debt issuance costs                                                                                                               (4,586)



              Employee taxes paid for withheld shares upon equity award settlement                                                             (21,425)                 (23,781)



              Proceeds from exercise of stock options                                                                                                 4                         7



              Change in due to customers                                                                                                         61,214                    77,793



              Change in customer funds receivable                                                                                                   138                     1,301



              Purchase of treasury stock                                                                                                       (41,001)



              Dividend payments to stockholders                                                                                                 (5,960)                 (23,607)




              
                Net cash (used in) provided by financing activities                                                                 (10,679)                  111,213



              Effect of exchange rate on cash, cash equivalents and restricted cash                                                               2,245                       978




              
                Net increase in cash, cash equivalents and restricted cash                                                            67,674                   127,449



              
                Cash, cash equivalents and restricted cash, beginning of year                                                        577,295                   449,846




              
                Cash, cash equivalents and restricted cash, end of year                                                                      $
       644,969              $
      577,295

    ---

The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same such amounts shown above in the consolidated statements of cash flows:



       
                (dollars in thousands)                                             December 31,     December 31,
                                                                                                2020              2019

    ---


       Cash and cash equivalents                                                                     $
           35,750           $
      31,810



       Restricted cash                                                                      609,219                   545,485




       Total cash, cash equivalents and restricted cash in the statement of cash flows              $
           644,969          $
      577,295

    ---


                                                                                                        
              
                Blackbaud, Inc.


                                                                                       
              
              Reconciliation of GAAP to Non-GAAP Financial Measures


                                                                                                          
              
                (Unaudited)





              
                (dollars in thousands, except per share amounts)                                         Three months ended                                     
             
                Years ended
                                                                                                              
                December 31,                                              
                December 31,

                                                                                                                                                                                                           ---

                                                                              
     
     2020           2019                                   2020                  2019

                                                                                   ---


              
                GAAP Revenue                                                               $
              242,606                                          $
         237,839                                                      $
         913,219            $
         900,423



              
                Non-GAAP adjustments:



              Add: Acquisition-related deferred revenue write-down                                 -                                   241                                                                                    1,932




              
                Non-GAAP revenue                                                           $
              242,606                                          $
         238,080                                                      $
         913,219            $
         902,355






              
                GAAP gross profit                                                          $
              123,030                                          $
         121,302                                                      $
         485,154            $
         481,999



              
                GAAP gross margin                                          50.7
            %                        51.0
            %                                        53.1
            %                     53.5
           %



              
                Non-GAAP adjustments:



              Add: Acquisition-related deferred revenue write-down                                 -                                   241                                                                                    1,932



              Add: Stock-based compensation expense                                            6,251                                    817                                                 13,374                              3,366



              Add: Amortization of intangibles from business                                   9,133                                 10,799                                                 38,968                             44,769
    combinations



              Add: Employee severance                                                             94                                     87                                                    907                              1,221



              Subtotal                                                                        15,478                                 11,944                                                 53,249                             51,288




              
                Non-GAAP gross profit                                                      $
              138,508                                          $
         133,246                                                      $
         538,403            $
         533,287




              
                Non-GAAP gross margin                                      57.1
            %                        56.0
            %                                        59.0
            %                     59.1
           %





              
                GAAP (loss) income from operations                                           $
              (850)                                           $
         3,586                                                       $
         37,243             $
         27,145



              
                GAAP operating margin                                               (0.4)
                                                                                                    %                         1.5
            %                                         4.1
            %                      3.0
           %



              
                Non-GAAP adjustments:



              Add: Acquisition-related deferred revenue write-down                                 -                                   241                                                                                    1,932



              Add: Stock-based compensation expense                                           32,701                                 15,012                                                 87,257                             58,633



              Add: Amortization of intangibles from business                                   9,829                                 12,884                                                 41,883                             50,085
    combinations



              Add: Employee severance                                                            282                                    765                                                  4,875                              4,425



              Add: Acquisition-related integration costs                                        (16)                                   189                                                  (134)                             2,395



              Add: Acquisition-related expenses                                                   65                                    132                                                    353                              1,162



              Add: Restructuring and other real estate activities                             16,273                                  2,725                                                 23,290                              5,808




              Subtotal                                                                        59,134                                 31,948                                                157,524                            124,440




              
                Non-GAAP income from operations                                             $
              58,284                                           $
         35,534                                                      $
         194,767            $
         151,585




              
                Non-GAAP operating margin                                  24.0
            %                        14.9
            %                                        21.3
            %                     16.8
           %





              
                GAAP (loss) income before provision (benefit) for                          $
              (6,672)                                         $
         (1,262)                                                      $
         21,614             $
         10,585
    income taxes



              
                GAAP net (loss) income                                                    $
              (13,621)                                           $
         1,324                                                        $
         7,717             $
         11,908





              Shares used in computing GAAP diluted (loss) earnings                       48,190,388                             48,572,575                                             48,696,341                         48,312,271
    per share



              
                GAAP diluted (loss) earnings per share                                      $
              (0.28)                                            $
         0.03                                                         $
         0.16               $
         0.25





              
                Non-GAAP adjustments:



              Add: GAAP income tax provision (benefit)                                         6,949                                (2,586)                                                13,897                            (1,323)



              Add: Total non-GAAP adjustments affecting income from                           59,134                                 31,948                                                157,524                            124,440
    operations




              
                Non-GAAP income before provision for income taxes                  52,462                                 30,686                                                179,138                            135,025



              Assumed non-GAAP income tax provision(1)                                        10,492                                  6,137                                                          $
           35,827                                  $
     27,005




              
                Non-GAAP net income                                                         $
              41,970                                           $
         24,549                                                      $
         143,311            $
         108,020






              Shares used in computing non-GAAP diluted earnings per                      49,097,084                             48,572,575                                             48,696,341                         48,312,271
    share



              
                Non-GAAP diluted earnings per share                                           $
              0.85                                             $
         0.51                                                         $
         2.94               $
         2.24

    ---



                                Blackbaud applies a non-
                                  GAAP effective tax rate of
                                  20.0% when calculating non-
                                  GAAP net income and non-
                                  GAAP diluted earnings per

              (1)               share.


                                                                                      
              
                Blackbaud, Inc.


                                                                          
       
          Reconciliation of GAAP to Non-GAAP Financial Measures (continued)


                                                                                        
              
                (Unaudited)





              
                (dollars in thousands)                                                          Three months ended                           
         
              Years ended
                                                                                                     
                December 31,                                
              December 31,

                                                                                                                                                                                  ---

                                                                        
       
       2020       2019                                2020                 2019

                                                                                 ---


              GAAP revenue                                                                       $
              242,606                                     $
         237,839                    $
     913,219 $
     900,423



              
                GAAP revenue growth                                             2.0                                                                      1.4
                                                                                     
            %                                                              
            %



              Add: Non-GAAP acquisition-related revenue(1)                                   -                                241                                                    1,932




              Non-GAAP organic revenue(2)                                                        $
              242,606                                     $
         238,080                    $
     913,219 $
     902,355




              
                Non-GAAP organic revenue growth                                 1.9                                                                      1.2
                                                                                     
            %                                                              
            %





              Non-GAAP organic revenue(2)                                                        $
              242,606                                     $
         238,080                    $
     913,219 $
     902,355



              Foreign currency impact on non-GAAP organic revenue(3)                     (742)                                                                               780




              Non-GAAP organic revenue on constant currency basis(3)                             $
              241,864                                     $
         238,080                    $
     913,999 $
     902,355




              
                Non-GAAP organic revenue growth on constant                     1.6                                                                      1.3
                                                                                     
            %                                                              
            %
    currency basis





              GAAP recurring revenue                                                             $
              229,516                                     $
         219,820                    $
     850,745 $
     831,609



              
                GAAP recurring revenue growth                                   4.4                                                                      2.3
                                                                                     
            %                                                              
            %



              Add: Non-GAAP acquisition-related revenue(1)                                   -                                241                                                    1,932




              Non-GAAP organic recurring revenue                                                 $
              229,516                                     $
         220,061                    $
     850,745 $
     833,541




              
                Non-GAAP organic recurring revenue growth                       4.3                                                                      2.1
                                                                                     
            %                                                              
            %

    ---




     (1) 
              Non-GAAP acquisition-related revenue excludes incremental acquisition-related revenue calculated in accordance with GAAP that is attributable
           to companies acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, non-GAAP acquisition-related
           revenue reflects presentation of full-year incremental non-GAAP revenue derived from such companies, as if they were combined throughout the
           prior period, and it includes the non-GAAP revenue from the acquisition-related deferred revenue write-down attributable to those companies.



     (2) 
              Non-GAAP organic revenue for the prior year periods presented herein may not agree to non-GAAP organic revenue presented in the respective
           prior period quarterly financial information solely due to the manner in which non-GAAP organic revenue growth is calculated.



     (3) 
              To determine non-GAAP organic revenue growth on a constant currency basis, revenues from entities reporting in foreign currencies were
           translated to U.S. Dollars using the comparable prior period's quarterly weighted average foreign currency exchange rates. The primary foreign
           currencies creating the impact are the Australian Dollar, British Pound, Canadian Dollar and EURO.


                                                                                   
              
                Blackbaud, Inc.


                                                                      
       
           Reconciliation of GAAP to Non-GAAP Financial Measures (continued)


                                                                                     
              
                (Unaudited)





              
                (dollars in thousands)                                                          Three months ended                   
          
             Years ended
                                                                                                     
                December 31,                         
             December 31,

                                                                                                                                                                          ---

                                                                    
       
       2020          2019                                 2020          2019



              
                GAAP net income                                                      $
              (13,621)                              $
         1,324                         $
      7,717  $
     11,908



              
                Non-GAAP adjustments:



              Add: Interest, net                                                        4,976                                4,009                                  15,627     17,816



              Add: GAAP income tax provision (benefit)                                  6,949                              (2,586)                                 13,897    (1,323)



              Add: Depreciation(1)                                                      3,731                                3,706                                  14,589     14,979



              Add: Amortization of intangibles from business                            9,829                               12,884                                  41,883     50,085
    combinations



              Add: Amortization of software development costs(2)                        7,712                                5,265                                  32,540     20,999




              Subtotal                                                                 33,197                               23,278                                 118,536    102,556




              
                Non-GAAP EBITDA                                                        $
              19,576                              $
         24,602                       $
      126,253 $
     114,464




              
                Non-GAAP EBITDA margin                               8.1
            %                                                             13.8
                                                                                                                                                              %





              
                Non-GAAP adjustments:



              Add: Acquisition-related deferred revenue write-down                          -                                 241                                             1,932



              Add: Stock-based compensation expense                                    32,701                               15,012                                  87,257     58,633



              Add: Employee severance                                                     282                                  765                                   4,875      4,425



              Add: Acquisition-related integration costs                                 (16)                                 189                                   (134)     2,395



              Add: Acquisition-related expenses                                            65                                  132                                     353      1,162



              Add: Restructuring and other real estate activities                      16,273                                2,725                                  23,290      5,808




              Subtotal                                                                 49,305                               19,064                                 115,641     74,355




              
                Adjusted Non-GAAP EBITDA                                               $
              68,881                              $
         43,666                       $
      241,894 $
     188,819




              
                Adjusted Non-GAAP EBITDA margin                               28.4                                                              26.5
                                                                                    
            %                                                        
           %





              
                Rule of 40 (3)                                                30.3                                                              27.7
                                                                                    
            %                                                        
           %

    ---




     (1) 
              During the third quarter of 2020, we reduced the estimated useful lives of our operating lease right-of-use assets for certain of our office
           locations we expected to exit. For these same office locations, we also reduced the estimated useful lives of certain facilities-related fixed
           assets, which resulted in an increase in depreciation expense. The accelerated portions of the fixed asset depreciation expense related to
           these activities of $3.2 million and $4.6 million for the three and twelve months ended December 31, 2020, respectively, was presented in
           the "Restructuring and other real estate activities" line of the reconciliation of GAAP to non-GAAP financial measures. Total depreciation
           expense for the three and twelve months ended December 31, 2020 was $6.9 million and $19.2 million, respectively.



     (2) 
              Includes amortization expense related to software development costs and amortization expense from capitalized cloud computing
           implementation costs.



     (3) 
              Measured by non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. See Non-GAAP organic revenue growth table
           above.

                       (dollars
                        in
                        thousands)     
            
         Years ended
                                               
         December 31,



        
             
                2020     2019

                                ---

                       GAAP net
                        cash
                        provided
                        by
                        operating
                        activities           $
       147,955             $
     182,477


          Less:
           purchase
           of
           property
           and
           equipment                (29,690)                 (11,492)


          Less:
           capitalized
           software
           development
           costs                    (42,157)                 (46,874)



                       Non-
                        GAAP
                        free
                        cash
                        flow                  $
       76,108             $
     124,111

    ---

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SOURCE Blackbaud, Inc.