Blackbaud Announces 2023 Fourth Quarter and Full Year Results

Full Year 2023 Financial Results Met or Exceeded Financial Guidance Ranges; Blackbaud Announces Refreshed Capital Allocation Strategy

CHARLESTON, S.C., Feb. 12, 2024 /PRNewswire/ -- Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, today announced financial results for its fourth quarter and full year ended December 31, 2023.

"The fourth quarter concluded a year of substantial transformation for Blackbaud," said Mike Gianoni, president, CEO and vice chairman of the board, Blackbaud. "Approximately a year and a half ago, we implemented our five-point operating plan, and it has put our company on a clear trajectory of improving performance. During the year, we delivered innovative new products and feature enhancements to our customers, made significant progress modernizing our software contract renewal terms, and delivered excellent fundraising results for our customers. Our financial results were strong, and we were able to expand and replenish our previous stock repurchase program and begin repurchasing shares. Looking ahead to 2024, we expect to be a Rule of 40 company for the full year and will remain focused on delivering significant, sustainable value for our shareholders."

Fourth Quarter 2023 Results Compared to Fourth Quarter 2022 Results:

    --  GAAP total revenue was $295.0 million, up 7.4%, with $287.4 million in
        GAAP recurring revenue, up 8.4%. GAAP recurring revenue was 97% of total
        revenue.
    --  Non-GAAP organic recurring revenue increased 8.4%.
    --  GAAP income from operations was $32.3 million, inclusive of security
        incident-related costs of $4.8 million, with GAAP operating margin of
        11.0%, an increase of 1,670 basis points.
    --  Non-GAAP income from operations was $83.8 million, with non-GAAP
        operating margin of 28.4%, an increase of 840 basis points.
    --  GAAP net income was $5.4 million, with GAAP diluted earnings per share
        of $0.10, up $0.51 per share.
    --  Non-GAAP net income was $62.2 million, with non-GAAP diluted earnings
        per share of $1.14, up $0.46 per share.
    --  Non-GAAP adjusted EBITDA was $99.3 million, up $31.3 million, with
        non-GAAP adjusted EBITDA margin of 33.6%, an increase of 890 basis
        points.
    --  GAAP net cash used in operating activities was $(3.3) million, inclusive
        of security incident-related payments of $54.9 million. GAAP net cash
        used in operating activities decreased $17.4 million and GAAP operating
        cash flow margin was (1.1)%, a decrease of 620 basis points.
    --  Non-GAAP free cash flow was $(18.6) million, inclusive of security
        incident-related payments of $54.9 million. Non-GAAP free cash flow
        decreased $14.9 million and non-GAAP free cash flow margin was (6.3)%, a
        decrease of 500 basis points.
    --  Non-GAAP adjusted free cash flow was $36.3 million, an increase of $28.7
        million, with non-GAAP adjusted free cash flow margin of 12.3%, an
        increase of 950 basis points.

"The fourth quarter demonstrated continued progress on our five-point operating plan, which has transformed our financial results," said Tony Boor, executive vice president and CFO, Blackbaud. "In the fourth quarter, revenue grew 7.4% with 33.6% adjusted EBITDA margin for a Rule of 40 of 41.0%. For the full year 2023, we met our guidance range for revenue and exceeded the high end of our guidance ranges for adjusted EBITDA margin, non-GAAP EPS and adjusted free cash flow. The mid-point of our 2024 financial guidance calls for approximately 7% revenue growth and 33% adjusted EBITDA margin to achieve Rule of 40 for the full year. Adjusted free cash flow of $264 million at the midpoint of guidance represents a 22.3% adjusted free cash flow margin and a significant improvement of 300bps over 2023. With our recently announced $500 million stock repurchase authorization, we plan to offset the dilution from annual stock-based compensation, while also opportunistically pursuing additional share repurchases, accretive M&A, and debt repayment to maximize value for our stockholders."

An explanation of all non-GAAP financial measures referenced in this press release, including the Rule of 40, is included below under the heading "Non-GAAP Financial Measures." A reconciliation of the company's non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.

Recent Company Highlights

    --  Blackbaud released Prospect Insights Pro for Blackbaud Raiser's Edge
        NXT®, supporting advanced fundraising organizations with more AI-driven
        recommendations, including planned gift likelihood and detailed wealth
        and asset data.
    --  Blackbaud announced the newest cohort of its Social Good Startup
        Program, welcoming eight new startups that are bringing cutting edge
        technology to the social impact sector.
    --  In the TrustRadius 2023 "Best Of" Awards, Blackbaud Raiser's Edge NXT®
        and Blackbaud Financial Edge NXT® were recognized for Best Value, Best
        Feature Set and Best Relationship.
    --  Newsweek honored Blackbaud on its Excellence 1000 2024 Index, as well as
        its list of America's Most Responsible Companies for the third
        consecutive year, recognizing the company's commitment to social
        responsibility.
    --  Blackbaud was named Corporate Governance Team of the Year in the
        small-mid cap category at the 2023 Corporate Governance Awards, hosted
        by Governance Intelligence. The awards recognize outstanding
        achievements in governance, risk and compliance.
    --  Blackbaud appointed Kristian Talvitie, executive vice president and CFO
        of PTC Inc., to its board of directors. Talvitie brings 30 years of
        experience with a diverse background ranging across corporate finance,
        FP&A, sales, marketing and communications.
    --  Blackbaud announced a reauthorized, expanded and replenished $500M stock
        repurchase program. about Blackbaud's recent highlights.

Visit www.blackbaud.com/newsroom for more information about Blackbaud's recent highlights.

Full-Year 2023 Results Compared to Full-Year 2022 Results:

    --  GAAP total revenue was $1.1 billion, up 4.5%, with $1.1 billion in GAAP
        recurring revenue, up 5.9%.
    --  Non-GAAP organic recurring revenue increased 6.3%.
    --  GAAP income from operations was $44.7 million, inclusive of security
        incident-related costs of $53.4 million, with GAAP operating margin of
        4.0%, an increase of 670 basis points.
    --  Non-GAAP income from operations was $294.1 million, with non-GAAP
        operating margin of 26.6%, an increase of 750 basis points.
    --  GAAP net income was $1.8 million, with GAAP diluted earnings per share
        of $0.03, up $0.91 per share.
    --  Non-GAAP net income was $213.6 million, with non-GAAP diluted earnings
        per share of $3.98, up $1.29 per share.
    --  Non-GAAP adjusted EBITDA was $356.5 million, up $93.9 million, with
        non-GAAP adjusted EBITDA margin of 32.2%, an increase of 740 basis
        points.
    --  GAAP net cash provided by operating activities was $199.6 million,
        inclusive of security incident-related payments of $78.0 million. GAAP
        net cash provided by operating activities decreased $4.3 million and
        GAAP operating cash flow margin was 18.1%, a decrease of 120 basis
        points.
    --  Non-GAAP free cash flow was $135.5 million, inclusive of security
        incident-related payments of $78.0 million. Non-GAAP free cash flow
        increased $2.7 million and non-GAAP free cash flow margin of 12.3%, a
        decrease of 30 basis points.
    --  Non-GAAP adjusted free cash flow was $213.5 million, an increase of
        $59.8 million, with non-GAAP adjusted free cash flow margin of 19.3%, an
        increase of 480 basis points.

Financial Outlook
Blackbaud today announced its 2024 full year financial guidance:

    --  Non-GAAP revenue of $1.170 billion to $1.200 billion
    --  Non-GAAP adjusted EBITDA margin of 32.5% to 33.5%
    --  Non-GAAP earnings per share of $4.12 to $4.38
    --  Non-GAAP adjusted free cash flow of $254 million to $274 million

Included in its 2024 full year financial guidance are the following assumptions:

    --  Non-GAAP annualized effective tax rate is expected to be approximately
        24.5%
    --  Interest expense for the year is expected to be approximately $34
        million to $38 million
    --  Fully diluted shares for the year are expected to be approximately 53.5
        million to 54.5 million
    --  Capital expenditures for the year are expected to be approximately $65
        million to $75 million, including approximately $60 million to $70
        million of capitalized software and content development costs

Blackbaud has not reconciled forward-looking full-year non-GAAP financial measures contained in this news release to their most directly comparable GAAP measures, as permitted by Item 10(e)(1)(i)(B) of Regulation S-K. Such reconciliations would require unreasonable efforts at this time to estimate and quantify with a reasonable degree of certainty various necessary GAAP components, including for example those related to compensation, acquisition transactions and integration, tax items or others that may arise during the year. These components and other factors could materially impact the amount of the future directly comparable GAAP measures, which may differ significantly from their non-GAAP counterparts.

In order to provide a meaningful basis for comparison, Blackbaud uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, capital expenditures for property and equipment, plus cash outflows, net of insurance, related to the previously disclosed Security Incident discovered in May 2020 (the "Security Incident"). Total costs related to the Security Incident exceeded the limit of our insurance coverage during the first quarter of 2022. For full year 2024, Blackbaud currently expects net cash outlays of $8 million to $13 million for ongoing legal fees related to the Security Incident. In line with the company's policy, all associated costs due to third-party service providers and consultants, including legal fees, are expensed as incurred. Please refer to the section below titled "Non-GAAP Financial Measures" for more information on Blackbaud's use of non-GAAP financial measures.

Stock Repurchase Program
As of January 19, 2024, Blackbaud had approximately $499 million remaining under its approved common stock purchase program that was authorized in January 2024.



     
            Conference Call Details


      What:                              Blackbaud's Fourth Quarter and Full Year 2023
                                          Conference Call


      When:                            
     February 13, 2024


      Time:                            
     8:00 a.m. (Eastern Time)


       Live
       Call:                           
     1-877-407-3088 (US/Canada)


      Webcast:                                      Blackbaud's Investor Relations Webpage

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud's essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud's solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek's list of America's Most Responsible Companies, Quartz's list of Best Companies for Remote Workers and Forbes' list of America's Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com, or follow us on X/Twitter, LinkedIn, Instagram, and Facebook.

Investor Contact
IR@blackbaud.com

Media Contact
media@blackbaud.com

Forward-Looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding the predictability of our financial condition and results of operations. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; cybersecurity and data protection risks and related liabilities; potential litigation involving us; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC's website at www.sec.gov or upon request from Blackbaud's investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

Trademarks
All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

Non-GAAP Financial Measures
Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. Blackbaud uses non-GAAP financial measures internally in analyzing its operational performance. Accordingly, Blackbaud believes these non-GAAP measures are useful to investors, as a supplement to GAAP measures, in evaluating its ongoing operational performance and trends and in comparing its financial results from period-to-period with other companies in Blackbaud's industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to potential differences in the exact method of calculation between companies.

The non-GAAP financial measures discussed above exclude the impact of certain transactions that Blackbaud believes are not directly related to its operating performance in any particular period, but are for its long-term benefit over multiple periods. Blackbaud believes these non-GAAP financial measures reflect its ongoing business in a manner that allows for meaningful period-to-period comparisons and analysis of trends in its business.

While Blackbaud believes these non-GAAP measures provide useful supplemental information, non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliations of these non-GAAP measures to their most directly comparable GAAP financial measures.

Beginning in 2024, we intend to update the non-GAAP tax rate we apply when calculating non-GAAP net income and non-GAAP diluted earnings per share in future periods. Since the first quarter of 2018, for the purposes of determining non-GAAP net income, we have utilized a non-GAAP tax rate of 20.0% in our calculation of the assumed non-GAAP income tax provision. We intend to adjust this rate to 24.5% to better reflect our periodic effective tax rate calculated in accordance with GAAP and our current expectations. The increase in our non-GAAP tax rate is primarily driven by increases in income tax rates in jurisdictions we operate in. Furthermore, as profitability increases, the effect of tax impacting items, including research and development credits, lessens such that our assumed non-GAAP tax rate moves closer to the statutory rate. The non-GAAP tax rate utilized in future periods will be reviewed annually to determine whether it remains appropriate in consideration of our financial results including our periodic effective tax rate calculated in accordance with GAAP, our operating environment and related tax legislation in effect and other factors deemed necessary. All fourth quarter and full year 2023 measures of the tax impact related to non-GAAP net income and non-GAAP diluted earnings per share included in this news release are calculated under Blackbaud's historical methodology.

Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment. In addition, and in order to provide a meaningful basis for comparison, Blackbaud now uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment, plus cash outflows, net of insurance, related to the Security Incident. Blackbaud believes non-GAAP free cash flow and non-GAAP adjusted free cash flow provide useful measures of the company's operating performance. Non-GAAP adjusted free cash flow is not intended to represent and should not be viewed as the amount of residual cash flow available for discretionary expenditures.

In addition, Blackbaud uses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis, non-GAAP organic recurring revenue growth and non-GAAP organic recurring revenue growth on a constant currency basis, in analyzing its operating performance. Blackbaud believes that these non-GAAP measures are useful to investors, as a supplement to GAAP measures, for evaluating the periodic growth of its business on a consistent basis. Each of these measures excludes incremental acquisition-related revenue attributable to companies acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these measures reflects presentation of full-year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period. In addition, each of these measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business' organic revenue growth and revenue run-rate.

Rule of 40 is defined as non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. Non-GAAP adjusted EBITDA is defined as GAAP net income plus interest, net; income tax provision (benefit); depreciation; amortization of intangible assets from business combinations; amortization of software and content development costs; stock-based compensation; employee severance; acquisition and disposition-related costs; restructuring and other real estate activities; costs, net of insurance, related to the Security Incident; and impairment of capitalized software development costs.



              
                
                  Blackbaud, Inc.


              
                
                  Consolidated Balance Sheets


              
                
                  (Unaudited)





              
                (dollars in thousands, except per share amounts)                       December 31, December 31,
                                                                                                           2023          2022



              
                Assets



              Current assets:



              Cash and cash equivalents                                                                $31,251       $31,691



              Restricted cash                                                                          697,006       702,240



              Accounts receivable, net of allowance of $6,907 and $7,318 at December 31, 2023 and      101,862       102,809
    December 31, 2022, respectively



              Customer funds receivable                                                                    353           249



              Prepaid expenses and other current assets                                                 99,285        81,654



              
                Total current assets                                                        929,757       918,643



              Property and equipment, net                                                               98,689       107,426



              Operating lease right-of-use assets                                                       36,927        45,899



              Software and content development costs, net                                              160,194       141,023



              Goodwill                                                                               1,053,738     1,050,272



              Intangible assets, net                                                                   581,937       635,136



              Other assets                                                                              51,037        94,304



              
                Total assets                                                             $2,912,279    $2,992,703



              
                Liabilities and stockholders' equity



              Current liabilities:



              Trade accounts payable                                                                   $25,184       $42,559



              Accrued expenses and other current liabilities                                            64,322        86,002



              Due to customers                                                                         695,842       700,860



              Debt, current portion                                                                     19,259        18,802



              Deferred revenue, current portion                                                        392,530       382,419



              
                Total current liabilities                                                 1,197,137     1,230,642



              Debt, net of current portion                                                             760,405       840,241



              Deferred tax liability                                                                    93,292       125,759



              Deferred revenue, net of current portion                                                   2,397         2,817



              Operating lease liabilities, net of current portion                                       40,085        44,918



              Other liabilities                                                                         10,258         4,294



              
                Total liabilities                                                         2,103,574     2,248,671



              Commitments and contingencies



              Stockholders' equity:



              Preferred stock; 20,000,000 shares authorized, none outstanding                                -



              Common stock, $0.001 par value; 180,000,000 shares authorized, 69,188,304 and                 69            68
    67,814,044 shares issued at December 31, 2023 and December 31, 2022, respectively;
    53,625,440 and 53,068,814 shares outstanding at December 31, 2023 and December 31,
    2022, respectively



              Additional paid-in capital                                                             1,203,012     1,075,264



              Treasury stock, at cost; 15,562,864 and 14,745,230 shares at December 31, 2023 and     (591,557)    (537,287)
    December 31, 2022, respectively



              Accumulated other comprehensive (loss) income                                            (1,688)        8,938



              Retained earnings                                                                        198,869       197,049



              
                Total stockholders' equity                                                  808,705       744,032



              
                Total liabilities and stockholders' equity                               $2,912,279    $2,992,703


                                               
              
                
                  Blackbaud, Inc.

                                
              
                
                  Consolidated Statements of Comprehensive Loss

                                                 
              
                
                  (Unaudited)





     
                (dollars in thousands, except per share amounts)                                                                  Three months ended                          Years ended
                                                                                                             
                December 31,          
                December 31,


                                                                             
              
                2023            2022                   2023            2022



     
                Revenue



     Recurring                                                                                                  $287,381        $265,173             $1,071,520      $1,011,733



     One-time services and other                                                                                   7,630           9,584                 33,912          46,372



     
                Total revenue                                                                                  295,011         274,757              1,105,432       1,058,105



     
                Cost of revenue



     Cost of recurring                                                                                           127,897         125,300                470,455         463,449



     Cost of one-time services and other                                                                           7,938          10,183                 31,733          41,940



     
                Total cost of revenue                                                                          135,835         135,483                502,188         505,389



     
                Gross profit                                                                                   159,176         139,274                603,244         552,716



     
                Operating expenses



     Sales, marketing and customer success                                                                        52,120          57,088                212,158         221,455



     Research and development                                                                                     38,602          38,177                153,304         156,913



     General and administrative                                                                                   35,356          58,895                189,938         199,908



     Amortization                                                                                                    784             662                  3,139           2,925



     
                Total operating expenses                                                                       126,862         154,822                558,539         581,201



     
                Income (loss) from operations                                                                   32,314        (15,548)                44,705        (28,485)



     Interest expense                                                                                            (8,473)        (9,891)              (39,922)       (35,803)



     Other income, net                                                                                             2,414               5                 12,861           8,713



     
                Income (loss) before provision (benefit) for income taxes                                       26,255        (25,434)                17,644        (55,575)



     Income tax provision (benefit)                                                                               20,856         (4,175)                15,824        (10,168)



     
                Net income (loss)                                                                               $5,399       $(21,259)                $1,820       $(45,407)



     
                Earnings (loss) per share



     Basic                                                                                                         $0.10         $(0.41)                 $0.03         $(0.88)



     Diluted                                                                                                       $0.10         $(0.41)                 $0.03         $(0.88)



     
                Common shares and equivalents outstanding



     Basic weighted average shares                                                                            52,697,294      51,716,948             52,546,406      51,569,148



     Diluted weighted average shares                                                                          54,439,689      51,716,948             53,721,342      51,569,148



     
                Other comprehensive (loss) income



     Foreign currency translation adjustment                                                                      $4,630          $7,906                 $5,049       $(16,160)



     Unrealized (loss) gain on derivative instruments, net of tax                                               (14,459)        (1,684)              (15,675)         18,576



     
                Total other comprehensive (loss) income                                                        (9,829)          6,222               (10,626)          2,416



     
                Comprehensive loss                                                                            $(4,430)      $(15,037)              $(8,806)      $(42,991)



     
                
                  Blackbaud, Inc.


     
                
                  Consolidated Statements of Cash Flows


     
                
                  (Unaudited)




                                                                                                                       Years ended
                                                                                                  
               December 31,



     
                (dollars in thousands)                                                                2023            2022



     
                Cash flows from operating activities



     Net income (loss)                                                                                $1,820       $(45,407)



     Adjustments to reconcile net income (loss) to net cash provided by operating activities:



     Depreciation and amortization                                                                   109,487         102,369



     Provision for credit losses and sales returns                                                     4,500           6,066



     Stock-based compensation expense                                                                127,762         110,294



     Deferred taxes                                                                                 (24,368)       (26,644)



     Amortization of deferred financing costs and discount                                             1,775           2,364



     Other non-cash adjustments                                                                        5,023           5,676



     Changes in operating assets and liabilities, net of acquisition and disposal of businesses:



     Accounts receivable                                                                             (3,237)        (7,340)



     Prepaid expenses and other assets                                                                16,851          26,235



     Trade accounts payable                                                                         (18,576)         21,607



     Accrued expenses and other liabilities                                                         (30,275)        (2,386)



     Deferred revenue                                                                                  8,872          11,059



     
                Net cash provided by operating activities                                          199,634         203,893



     
                Cash flows from investing activities



     Purchase of property and equipment                                                              (4,685)       (12,289)



     Capitalized software and content development costs                                             (59,443)       (58,774)



     Purchase of net assets of acquired companies, net of cash and restricted cash acquired             (13)       (20,912)



     Cash received in sale of business                                                                     -          6,426



     Other investing activities                                                                        (250)



     
                Net cash used in investing activities                                             (64,391)       (85,549)



     
                Cash flows from financing activities



     Proceeds from issuance of debt                                                                  293,200         211,000



     Payments on debt                                                                              (374,595)      (310,740)



     Stock issuance costs                                                                                  -        (1,339)



     Employee taxes paid for withheld shares upon equity award settlement                           (35,867)       (36,376)



     Change in due to customers                                                                      (6,812)        111,386



     Change in customer funds receivable                                                                (60)            380



     Purchase of treasury stock                                                                     (18,831)



     
                Net cash used in financing activities                                            (142,965)       (25,689)



     Effect of exchange rate on cash, cash equivalents and restricted cash                             2,048        (10,486)



     
                Net (decrease) increase in cash, cash equivalents and restricted cash              (5,674)         82,169



     
                Cash, cash equivalents and restricted cash, beginning of year                      733,931         651,762



     
                Cash, cash equivalents and restricted cash, end of year                           $728,257        $733,931

The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same such amounts shown above in the consolidated statements of cash flows:



     
                (dollars in thousands)                                             December 31, December 31,
                                                                                              2023          2022



     Cash and cash equivalents                                                            $31,251       $31,691



     Restricted cash                                                                      697,006       702,240



     Total cash, cash equivalents and restricted cash in the statement of cash flows     $728,257      $733,931



     
                
                  Blackbaud, Inc.


     
                
                  Reconciliation of GAAP to Non-GAAP Financial Measures


     
                
                  (Unaudited)





     
                (dollars in thousands, except per share amounts)                                                      Three months ended                          Years ended
                                                                                                 
                December 31,          
                December 31,


                                                                                        
     
     2023         2022                   2023            2022



     
                GAAP Revenue                                                                      $295,011        $274,757             $1,105,432      $1,058,105





     
                GAAP gross profit                                                                 $159,176        $139,274               $603,244        $552,716



     
                GAAP gross margin                                                                   54.0 %         50.7 %                54.6 %         52.2 %



     
                Non-GAAP adjustments:



     Add: Stock-based compensation expense                                                             4,416           3,109                 16,658          14,436



     Add: Amortization of intangibles from business combinations                                      13,099          11,686                 52,463          48,492



     Add: Employee severance                                                                               -          1,787                    797           2,135



     Subtotal                                                                                         17,515          16,582                 69,918          65,063



     
                Non-GAAP gross profit                                                             $176,691        $155,856               $673,162        $617,779



     
                Non-GAAP gross margin                                                               59.9 %         56.7 %                60.9 %         58.4 %





     
                GAAP income (loss) from operations                                                 $32,314       $(15,548)               $44,705       $(28,485)



     
                GAAP operating margin                                                               11.0 %        (5.7) %                 4.0 %        (2.7) %



     
                Non-GAAP adjustments:



     Add: Stock-based compensation expense                                                            32,094          26,635                127,762         110,294



     Add: Amortization of intangibles from business combinations                                      13,883          12,348                 55,602          51,417



     Add: Employee severance                                                                              55           4,470                  5,149           5,164



     Add: Acquisition and disposition-related costs(1)(2)                                                657             430                  7,456           6,135



     Add: Restructuring and other real estate activities                                                   -                                                  71



     Add: Security Incident-related costs, net of insurance(3)                                         4,780          26,516                 53,426          55,723



     Add: Impairment of capitalized software development costs                                             -                                               2,263



     Subtotal                                                                                         51,469          70,399                249,395         231,067



     
                Non-GAAP income from operations                                                    $83,783         $54,851               $294,100        $202,582



     
                Non-GAAP operating margin                                                           28.4 %         20.0 %                26.6 %         19.1 %





     
                GAAP income (loss) before provision (benefit) for income taxes                     $26,255       $(25,434)               $17,644       $(55,575)



     
                GAAP net income (loss)                                                              $5,399       $(21,259)                $1,820       $(45,407)





     Shares used in computing GAAP diluted earnings (loss) per share                              54,439,689      51,716,948             53,721,342      51,569,148



     
                GAAP diluted earnings (loss) per share                                               $0.10         $(0.41)                 $0.03         $(0.88)





     
                Non-GAAP adjustments:



     Add: GAAP income tax provision (benefit)                                                         20,856         (4,175)                15,824        (10,168)



     Add: Total non-GAAP adjustments affecting income from operations                                 51,469          70,399                249,395         231,067



     
                Non-GAAP income before provision for income taxes                                   77,724          44,965                267,039         175,492



     Assumed non-GAAP income tax provision(4)                                                         15,545           8,993                 53,408          35,098



     
                Non-GAAP net income                                                                $62,179         $35,972               $213,631        $140,394





     Shares used in computing non-GAAP diluted earnings per share                                 54,439,689      52,923,158             53,721,342      52,207,573



     
                Non-GAAP diluted earnings per share                                                  $1.14           $0.68                  $3.98           $2.69




     (1) Includes a $2.0 million noncash impairment of certain intangible assets held for sale during
            the twelve months ended December 31, 2022.



     (2) Includes noncash impairment charges incurred during the twelve months ended December 31, 2023
            related to the sublease of our Washington, DC office location the lease of which was
            acquired during the EVERFI acquisition.



     (3) Includes Security Incident-related costs incurred during the three and twelve months ended
            December 31, 2023 of $4.8 million and $53.4 million, respectively, which includes
            approximately $1.0 million and $31.0 million, respectively, in settlements and recorded
            liabilities for loss contingencies, net of insurance recoveries during the same periods of
            $0.0 million, and during the twelve months ended December 31, 2022 of $26.5 million and
            $57.6 million, respectively, which included approximately $18.0 million and $23.0 million,
            respectively, in recorded aggregate liabilities for loss contingencies, net of insurance
            recoveries during the same period that were $0.0 million and $1.9 million, respectively.
            Recorded expenses consisted primarily of payments to third-party service providers and
            consultants, including legal fees, as well as settlements of customer claims, negotiated
            settlements and accruals for certain loss contingencies. Not included in this adjustment
            were costs associated with enhancements to our cybersecurity program. For full year 2024, we
            currently expect net pre-tax expense of approximately $5 million to $10 million and net
            cash outlays of approximately $8 million to $13 million for ongoing legal fees related to
            the Security Incident. Not included in these ranges are our previous settlements or current
            accruals for loss contingencies related to the matters discussed below. In line with our
            policy, legal fees are expensed as incurred. As of December 31, 2023, we have recorded
            approximately $1.5 million in aggregate liabilities for loss contingencies based primarily
            on recent negotiations with certain customers related to the Security Incident that we
            believe we can reasonably estimate. In connection with the settlement of the multi-state
            Attorneys General investigation (as previously disclosed on October 5, 2023), we paid $49.5
            million during the fourth quarter of 2023. There are other Security Incident-related
            matters, including customer claims, customer constituent class actions and governmental
            investigations, for which we have not recorded a liability for a loss contingency as of
            December 31, 2023 because we are unable at this time to reasonably estimate the possible
            loss or range of loss. Each of these matters could, separately or in the aggregate, result
            in an adverse judgment, settlement, fine, penalty or other resolution, the amount, scope and
            timing of which we are currently unable to predict, but could have a material adverse impact
            on our results of operations, cash flows or financial condition.



     (4) Blackbaud applies a non-GAAP effective tax rate of 20.0% when calculating non-GAAP net
            income and non-GAAP diluted earnings per share.



              
                
                  Blackbaud, Inc.


              
                
                  Reconciliation of GAAP to Non-GAAP Financial Measures (continued)


              
                
                  (Unaudited)





              
                (dollars in thousands)                                                                                        Three months ended                             Years ended
                                                                                                                      
              December 31,           
                December 31,


                                                                                                             
     
     2023       2022                   2023           2022



              GAAP revenue                                                                                             $295,011        $274,757            $1,105,432        $1,058,105



              
                GAAP revenue growth                                                                            7.4 %                               4.5 %



              Less: Non-GAAP revenue from divested businesses(1)                                                              -           (10)                               (3,535)



              Non-GAAP organic revenue(2)                                                                              $295,011        $274,747            $1,105,432        $1,054,570



              
                Non-GAAP organic revenue growth                                                                7.4 %                               4.8 %





              Non-GAAP organic revenue(2)                                                                              $295,011        $274,747            $1,105,432        $1,054,570



              Foreign currency impact on non-GAAP organic revenue(3)                                                    (1,284)                                 431



              Non-GAAP organic revenue on constant currency basis(3)                                                   $293,727        $274,747            $1,105,863        $1,054,570



              
                Non-GAAP organic revenue growth on constant currency basis                                     6.9 %                               4.9 %





              GAAP recurring revenue                                                                                   $287,381        $265,173            $1,071,520        $1,011,733



              
                GAAP recurring revenue growth                                                                  8.4 %                               5.9 %



              Less: Non-GAAP recurring revenue from divested businesses(1)                                                    -            (1)                               (3,439)



              Non-GAAP organic recurring revenue(2)                                                                    $287,381        $265,172            $1,071,520        $1,008,294



              
                Non-GAAP organic recurring revenue growth                                                      8.4 %                               6.3 %





              Non-GAAP organic recurring revenue(2)                                                                    $287,381        $265,172            $1,071,520        $1,008,294



              Foreign currency impact on non-GAAP organic recurring revenue(3)                                          (1,157)                                 482



              Non-GAAP organic recurring revenue on constant currency basis(3)                                         $286,224        $265,172            $1,072,002        $1,008,294



              
                Non-GAAP organic recurring revenue growth on constant                                          7.9 %                               6.3 %
    currency basis




     (1) Non-GAAP revenue from divested businesses excludes revenue associated with divested
            businesses. The exclusion of the prior period revenue is to present the results of the
            divested business with the results of the combined company for the same period of time in
            both the prior and current periods.



     (2) Non-GAAP organic revenue and non-GAAP organic recurring revenue for the prior year periods
            presented herein may not agree to non-GAAP organic revenue and non-GAAP organic recurring
            revenue presented in the respective prior period quarterly financial information solely due
            to the manner in which non-GAAP organic revenue growth and non-GAAP organic recurring
            revenue growth are calculated.



     (3) To determine non-GAAP organic revenue growth and non-GAAP organic recurring revenue growth
            on a constant currency basis, revenues from entities reporting in foreign currencies were
            translated to U.S. Dollars using the comparable prior period's quarterly weighted average
            foreign currency exchange rates. The primary foreign currencies creating the impact are the
            Australian Dollar, British Pound, Canadian Dollar and Euro.



     
                
                  Blackbaud, Inc.


     
                
                  Reconciliation of GAAP to Non-GAAP Financial Measures (continued)


     
                
                  (Unaudited)





     
                (dollars in thousands)                                                                                       Three months ended                            Years ended
                                                                                                             
             December 31,            
              December 31,


                                                                                                    
     
     2023      2022                   2023          2022



     
                GAAP net income (loss)                                                                       $5,399       $(21,259)              $1,820         $(45,407)



     
                Non-GAAP adjustments:



     Add: Interest, net                                                                                         6,208           9,053               31,101            34,057



     Add: GAAP income tax provision (benefit)                                                                  20,856         (4,175)              15,824          (10,168)



     Add: Depreciation                                                                                          3,142           3,444               13,043            14,086



     Add: Amortization of intangibles from business combinations                                               13,883          12,348               55,602            51,417



     Add: Amortization of software and content development costs(1)                                            12,183          10,447               45,296            38,975



     Subtotal                                                                                                  56,272          31,117              160,866           128,367



     
                Non-GAAP EBITDA                                                                             $61,671          $9,858             $162,686           $82,960



     
                Non-GAAP EBITDA margin(2)                                                                    20.9 %                             14.7 %





     
                Non-GAAP adjustments:



     Add: Stock-based compensation expense                                                                     32,094          26,635              127,762           110,294



     Add: Employee severance                                                                                       55           4,470                5,149             5,164



     Add: Acquisition and disposition-related costs(3)                                                            657             430                7,456             6,135



     Add: Restructuring and other real estate activities                                                            -                                                  71



     Add: Security Incident-related costs, net of insurance(3)                                                  4,780          26,516               53,426            55,723



     Add: Impairment of capitalized software development costs                                                      -                                               2,263



     Subtotal                                                                                                  37,586          58,051              193,793           179,650



     
                Non-GAAP adjusted EBITDA                                                                    $99,257         $67,909             $356,479          $262,610



     
                Non-GAAP adjusted EBITDA margin(4)                                                           33.6 %                             32.2 %





     
                Rule of 40(5)                                                                                41.0 %                             37.0 %





     Non-GAAP adjusted EBITDA                                                                                  99,257          67,909              356,479           262,610



     Foreign currency impact on Non-GAAP adjusted EBITDA(6)                                                     (716)          1,326                  (7)            6,305



     
                Non-GAAP adjusted EBITDA on constant currency basis(6)                                      $98,541         $69,235             $356,472          $268,915



     
                Non-GAAP adjusted EBITDA margin on constant currency basis                                   33.5 %                             32.2 %





     
                Rule of 40 on constant currency basis(7)                                                     40.4 %                             37.1 %




     (1)   Includes amortization expense related to software and content development costs, and
              amortization expense from capitalized cloud computing implementation costs.



     (2) 
     Measured by GAAP revenue divided by non-GAAP EBITDA.



     (3)   See additional details in the reconciliation of GAAP to Non-GAAP operating income above.



     (4) 
     Measured by non-GAAP organic revenue divided by non-GAAP adjusted EBITDA.



     (5)   Measured by non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. See Non-
              GAAP organic revenue growth table above.



     (6)   To determine non-GAAP adjusted EBITDA on a constant currency basis, non-GAAP adjusted
              EBITDA from entities reporting in foreign currencies were translated to U.S. Dollars using
              the comparable prior period's quarterly weighted average foreign currency exchange rates.
              The primary foreign currencies creating the impact are the Australian Dollar, British Pound,
              Canadian Dollar and Euro.



     (7)   Measured by non-GAAP organic revenue growth on constant currency basis plus non-GAAP
              adjusted EBITDA margin on constant currency basis.



     
                
                  Blackbaud, Inc.


     
                
                  Reconciliation of GAAP to Non-GAAP Financial Measures (continued)


     
                
                  (Unaudited)





     
                (dollars in thousands)                                                                                     Years ended
                                                                                                         
              December 31,


                                                                                      
              
      2023       2022



     
                GAAP net cash provided by operating activities                                          $199,634        $203,893



     
                GAAP operating cash flow margin                                                           18.1 %         19.3 %



     
                Non-GAAP adjustments:



     Less: purchase of property and equipment                                                              (4,685)       (12,289)



     Less: capitalized software and content development costs                                             (59,443)       (58,774)



     
                Non-GAAP free cash flow                                                                 $135,506        $132,830



     
                Non-GAAP free cash flow margin                                                            12.3 %         12.6 %



     
                Non-GAAP adjustments:



     Add: Security Incident-related cash flows, net of insurance                                            78,010          20,864



     
                Non-GAAP adjusted free cash flow                                                        $213,516        $153,694



     
                Non-GAAP adjusted free cash flow margin                                                   19.3 %         14.5 %

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SOURCE Blackbaud