DOBSON TECHNOLOGIES, INC. PROVIDES NOTICE OF POTENTIAL DATA EVENT
Oklahoma City, OK (February 15, 2024) - Dobson Technologies, Inc. ("Dobson") is providing notice of an incident that may affect the privacy of information related to certain individuals. Dobson has no evidence of unauthorized access to any individual's information in connection with this incident, but is providing this notice in an abundance of caution.
What Happened? On or about February 27, 2023, Dobson discovered suspicious activity involving its email environment. Upon learning this, Dobson immediately launched an investigation to determine the nature and scope of the activity. The investigation determined that there was unauthorized access to certain employee email accounts between November 19, 2022, and March 3, 2023, and the information stored therein may have been accessed without authorization. Dobson then undertook a comprehensive review of the contents of the accessed email accounts to identify whether they contained any sensitive information and to whom it relates. On December 12, 2023, this detailed review was complete, and Dobson determined certain information related to individuals may have been impacted by this incident. Dobson has been working since this time to verify the information at issue and locate valid address information in order to provide an accurate notice to those who may be affected.
What Information Was Involved? The type of information potentially impacted by the incident varies per individual, but includes individuals' names, Social Security number, driver's license number or state identification number, financial account information, health insurance information, taxpayer identification number, payment card information, passport number, medical information, and username with password or access code.
What We Are Doing. Although Dobson is unaware of any actual or attempted misuse of any individual's information, it is providing notice of this incident out of an abundance of caution. Dobson takes the confidentiality, privacy, and security of information in its care seriously. Upon discovery of the incident, Dobson immediately commenced an investigation and took steps to implement additional safeguards to help prevent similar incidents from occurring.
Dobson encourages individuals with questions about the incident to call 833-918-5279, Monday through Friday from 8:00 a.m. to 8:00 p.m. Central Time.
How Will Individuals Know If They Are Affected By This Incident? Dobson is mailing notice to the individuals whose information may be affected, for whom they have a valid mailing address. If an individual does not receive a letter but would like to know if they are affected, they may call the dedicated assistance line provided below.
What You Can Do. As a best practice, potentially affected individuals are encouraged to remain vigilant against incidents of identity theft and fraud by reviewing account statements and monitoring free credit reports for suspicious activity and to detect errors. Under U.S. law individuals are entitled to one free credit report annually from each of the three major credit reporting bureaus. To order a free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Individuals may also contact the three major credit bureaus directly to request a free copy of their credit report, place a fraud alert, or a security freeze. Contact information for the credit bureaus is below:
Consumers have the right to place an initial or extended "fraud alert" on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer's credit file. Upon seeing a fraud alert display on a consumer's credit file, a business is required to take steps to verify the consumer's identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud alert, please contact any one of the three major credit reporting bureaus listed below.
As an alternative to a fraud alert, consumers have the right to place a "credit freeze" on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer's express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a credit freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a credit freeze on your credit report. To request a security freeze, you may need to provide the following information, depending on whether the request is made online, by phone, or by mail:
1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two to five years;
5. Proof of current address, such as a current utility bill or telephone
bill;
6. A legible photocopy of a government-issued identification card (state
driver's license or ID card, etc.); and
7. A copy of either the police report, investigative report, or complaint to
a law enforcement agency concerning identity theft if you are a victim of
identity theft.
Should you wish to place a credit freeze, please contact the three major credit reporting bureaus listed below:
Equifax
Experian
TransUnion
https://www.equifax.com/personal/credit-report-services/ https://www.experian.com/help/ https://www.transunion.com/credit-help
1-888-298-0045
1-888-397-3742
1-800-916-8800
Equifax Fraud Alert, P.O. Box 105069 Atlanta, GA 30348-5069 Experian Fraud Alert, P.O. Box 9554, Allen, TransUnion Fraud Alert, P.O. Box 2000, Chester,
TX 75013 PA 19016
Equifax Credit Freeze, P.O. Box 105788 Atlanta, GA 30348-5788 Experian Credit Freeze, P.O. Box 9554, Allen, TransUnion Credit Freeze, P.O. Box 160, Woodlyn,
TX 75013 PA 19094
Additional Information
You may further educate yourself regarding identity theft, fraud alerts, credit freezes, and the steps you can take to protect your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or your state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. You can obtain further information on how to file such a complaint by way of the contact information listed above. You have the right to file a police report if you ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, you will likely need to provide some proof that you have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and your state Attorney General.
For More Information. Individuals who have questions or who would like additional information may call Dobson's dedicated assistance line at 833-918-5279 between the hours of 8:00 a.m. to 8:00 p.m. Central Time, Monday through Friday, excluding all major U.S. holidays.
For District of Columbia residents, the District of Columbia Attorney General may be contacted at: 400 6th Street, NW, Washington, DC 20001; 202-727-3400; and oag.dc.gov.
For Maryland residents, the Maryland Attorney General may be contacted at: 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; 1-410-528-8662 or 1-888-743-0023; and www.marylandattorneygeneral.gov. Dobson is located at 14101 Wireless Way, Suite 300, Oklahoma City, OK 73134.
For New Mexico residents, you have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if information in your credit file has been used against you, the right to know what is in your credit file, the right to ask for your credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit Reporting Act, the consumer reporting bureaus must correct or delete inaccurate, incomplete, or unverifiable information; consumer reporting agencies may not report outdated negative information; access to your file is limited; you must give your consent for credit reports to be provided to employers; you may limit "prescreened" offers of credit and insurance you get based on information in your credit report; and you may seek damages from violator. You may have additional rights under the Fair Credit Reporting Act not summarized here. Identity theft victims and active duty military personnel have specific additional rights pursuant to the Fair Credit Reporting Act. We encourage you to review your rights pursuant to the Fair Credit Reporting Act by visiting www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf, or by writing Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. N.W., Washington, D.C. 20580.
For New York residents, the New York Attorney General may be contacted at: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; 1-800-771-7755; or https://ag.ny.gov/.
For North Carolina residents, the North Carolina Attorney General may be contacted at: 9001 Mail Service Center, Raleigh, NC 27699-9001; 1-877-566-7226 or 1-919-716-6000; and www.ncdoj.gov.
For Rhode Island residents, the Rhode Island Attorney General may be reached at: 150 South Main Street, Providence, RI 02903; www.riag.ri.gov; and 1-401-274-4400. Under Rhode Island law, you have the right to obtain any police report filed in regard to this incident. There are 0 Rhode Island residents impacted by this incident.
CONTACT: Rebecca Jones, 267-930-4839
/PRNewswire -- Feb. 15, 2024/
SOURCE Dobson Technologies
