MITSUBISHI MOTORS DEALER PARTNER SPOTLIGHT - RYAN GREMORE ON HOW GIVING BACK TO CHARITY COMES FULL CIRCLE

FRANKLIN, Tenn., March 5, 2024 /PRNewswire/ -- Mitsubishi Motors North America, Inc. (MMNA) is celebrating dealer partners who go above and beyond for their communities. They provide more than just a great place to buy a car - they help their hometowns thrive in the good times and heal in the challenging times. They rise to the occasion, whatever the occasion may be.

O'Brien Mitsubishi is a dealership located in Normal, IL, serving the Bloomington and Normal areas. In 1987, Joe O'Brien built the first non-metro Mitsubishi dealership in the state of Illinois and partnered with Ryan Gremore, O'Brien Mitsubishi Dealer Principal, to provide Mitsubishi vehicles and service to the area. Since then, Gremore has worked alongside his O'Brien Mitsubishi colleagues for over 30 years, regularly partnering with local charities to serve the underserved - and, by happenstance, creating an avenue for his daughter to find her passion in life and career path.

FIVE QUESTIONS WITH RYAN GREMORE
Dealer Principal, O'Brien Mitsubishi of Normal, Normal, IL

    1. To start, let's discuss the history of your dealer group and the success
       of your Mitsubishi store. We've been in business since April of 1987; we
       were the first non-metro Mitsubishi dealer in the state of Illinois. Back
       then, people didn't know what Mitsubishi was, so we built a
       20,000-square-foot, state-of-the-art facility, opened our doors, and
       started to show the world what Mitsubishi was made of. It's been a good
       run for the last 34 years. We're still standing strong, and we have some
       staff who have been with us for over 30 years. Our community has been
       extremely good to the Mitsubishi brand and to O'Brien Mitsubishi.
    2. These days it's quite common to have employee turnover, however, you said
       you have staff who have been with you for over 30 years. Why do you think
       they have chosen to stay with O'Brien? You always have a little turnover;
       that's the case with any business, no matter how good or bad the culture
       is. We've been blessed to have people who work together for a long time
       and make a difference in people's lives. It's always fun to look back on
       how business was conducted in the 1990s compared to how it's done today,
       see how things have evolved, and experience how much quicker everything
       needs to be as technology has changed the dynamics of our day-to-day
       lives. We're blessed to surround ourselves with great people.
    3. Do you have any charity efforts that you and your dealership team are
       especially proud of? We're proud of all the philanthropic work we do.
       We've been blessed to have a successful business that can give back. One
       of our larger partnerships is with the local Red Cross, as we've done
       some pretty great things together to help the Red Cross have a strong
       position in the community to help people in need. Through our
       partnership, over half of our staff is trained in CPR and First Aid. Now,
       we have AEDs in every single store. We've had some instances where we've
       had trained employees save the lives of other employees who have gone
       into cardiac arrest, so that's been an impactful partnership.
    4. Which of the charities you've partnered or currently partner with is your
       personal favorite or affects you and your family personally? I have a
       daughter in college who found a special niche in helping kids. She loves
       helping children who are on the spectrum and have special needs, so I
       called the CEO of Lifelong Access and essentially asked, "I don't want
       you to hire her just because she's my daughter. I'd like you to interview
       her and see if maybe you have a position she can fill." They were happy
       to interview her, they hired her, and it completely changed her life. She
       even changed her educational major and became a behavioral therapist.
       This is going to be her career, so I would say there's a special place in
       my heart for Lifelong Access and all they do.
    5. Is there anything you'd like to share with your community and the people
       of Bloomington and Normal? We're just proud to be able to provide our
       community members with a place to purchase and service their cars. We've
       been doing this for a long time. We're working on our craft to become an
       elite customer service facility and provide people with an experience
       that exceeds their expectations. We're not successful every single time
       because we're human, but we do really and truly care, and we want to
       provide exceptional service. As a business owner, you're always very
       grateful for people patronizing your business. It's never taken for
       granted that you have a community that will do its best to support local
       businesses, buy local, and support the local workforce. They should have
       expectations in return, so we try and exceed those expectations. I'm
       always grateful to Bloomington/Normal for their patronage and for always
       supporting us as much as they could in my last 25 years.

For more information on the full lineup of Mitsubishi vehicles, visit MitsubishiCars.com.
For more information on MMNA, visit media.mitsubishicars.com.

ABOUT MITSUBISHI MOTORS NORTH AMERICA, INC.
Through a network of approximately 330 dealer partners across the United States, Mitsubishi Motors North America, Inc. (MMNA) is responsible for the sales, marketing and customer service of Mitsubishi Motors vehicles in the U.S. In its recently announced Midterm Plan - "Challenge 2025" - MMNA's parent company Mitsubishi Motors Corporation (MMC) has committed to accelerating its efforts toward a sustainable carbon-neutral future, setting goals of 40 percent reduction in vehicle CO2 emissions and 50 percent reduction in operational CO2 emissions by 2030. Additionally, MMC has set targets for global sales of electrified vehicles at 50 percent by 2030 and 100 percent by 2035, leveraging a blend of plug-in hybrids (PHEV), hybrids (HEV) and pure electrics (BEV).

MMNA has its headquarters in Franklin, Tennessee, as well as corporate operations in California, Georgia, Michigan, New Jersey, Texas, and Florida.

For more information on Mitsubishi vehicles, please visit media.mitsubishicars.com.

Contact
Jeremy Barnes
Senior Director, Communications and Events
jeremy.barnes@na.mitsubishi-motors.com
Mobile: 714-296-1402

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SOURCE Mitsubishi Motors North America, Inc.