CHROs Remain Flexible Yet Focused in a Dynamic Business Environment, but are They Keeping Up with Today's Talent Demands? iCIMS Report Provides Advice for Business Success through the Lens of the HR Leader

New research reveals CHROs' priorities, what's keeping them up at night, their approach to AI and how they're meeting employee and job seeker expectations

HOLMDEL, N.J., May 22, 2024 /PRNewswire/ -- HR is no stranger to change - it's the nature of its function. But that once slow transformation of the workplace has accelerated and CHROs are leading the way. With so much competing for their attention, leading talent acquisition (TA) technology provider iCIMS surveyed thousands of CHROs to understand their evolving role as a strategic leader, how they're paving a path forward in a dynamic market littered with obstacles, and why they're securing a seat at the head of the C-suite table. The iCIMS CHRO Report also examines job seeker sentiment, comparing how their expectations align - or clash - with employers' business goals.

"We're in the midst of a seismic shift, and CHROs are poised to be the strategic partner to help the C-suite navigate the road ahead," said Laura Coccaro, chief people officer at iCIMS. "This report is chock-full of data and advice to help CHROs fulfill the demands of fellow leaders, while meeting the needs of their workforce. The insights within can serve as a helpful guide to tap into the minds of today's CHRO so TA and HR teams can form a strong partnership with their business and achieve strategic business goals."

Key findings from today's U.S.-based CHROs and workers:

    --  Talent acquisition rises to the forefront. More than half of CHROs (56%)
        are spending more time in their role on TA today than they did two years
        ago. With the recent ebbs and flows of hiring needs and candidate
        expectations, increased emphasis on talent acquisition may come as no
        surprise. The large majority (90%) even see the role of the recruiter
        morphing into a strategic talent advisor to the business.
    --  TA priorities are (seemingly) endless. Their top TA priorities for the
        next 12 months are to improve analytics and reporting, enhance employer
        brand, improve diversity of talent pools and hires and increase
        recruiter efficiency. Meanwhile, employees wish they prioritized
        flexible work arrangements, employee retention, preventing staff
        shortages and skills-based training and development more.
    --  AI is not just a phase. 65% of CHROs plan to implement AI into
        recruiting processes, with 40% planning to do so in the next 12 months.
        An additional 29% are already using AI in recruiting. One area for
        improvement is communicating the benefits of AI adoption internally, as
        60% of employees surveyed are unsure how critical AI will be in their
        job over the next year.
    --  What keeps them up at night? A lot. The top challenges keeping CHROs up
        at night include changes in compliance and regulatory laws, lack
        of/reduced budgets and hiring swings and fluctuations. They're also
        worried about integrating AI into TA and HR processes, the lack of
        qualified candidates in their talent pipelines, retaining top
        performers, regretted attrition, economic uncertainty, and the list goes
        on.
    --  Retention is the new recruiting. HR leaders are leaning into their
        employee talent pool, with 86% confirming internal mobility is a
        priority for their organization this year. More than one third (37%) say
        they are investing in new tech to support internal mobility initiatives.
        Employees are on the same page, with 77% open to finding new jobs with
        their current employers. The iCIMS platform - based on more than 5.5
        million hires and 200 million applications annually - is showing similar
        trends, with an 18% jump in internal applications and 11% jump in
        internal hires, compared to this time last year.
    --  Money on the mind: More than 40% of employees claim they would not apply
        to a job that does not include a salary range. Yet, when asked if CHROs
        knew -- without looking at their career sites -- whether all job
        descriptions included a salary range, 44% claim that their job
        descriptions do include a salary range but only for roles based in
        states where it is mandated. Only 37% of CHROs claim that all job
        postings on their organization's career site include a salary range.
    --  A focus on the bottom line for the board room. CHROs are consistently
        looking for new ways to measure business impact and deliver more value
        to their organization. Diversity, equity and inclusion metrics are the
        top KPIs they report up to the CEO and board. When looking at TA metrics
        specifically, they report their team's diversity application and hire
        metrics, offer acceptance rate, applicants per opening, recruiter
        productivity and application conversion rate, to name a few.

"The iCIMS CHRO study clearly shows how the whole concept of 'talent acquisition' has changed," said Josh Bersin, global industry analyst and CEO of The Josh Bersin Company. "Today, companies want to redesign 'talent acquisition' as a growth function, not a staffing function, and bring together AI-powered solutions for internal mobility, development, org redesign and recruitment. This is our Systemic HR model coming into reality, validated by the needs of 1,000+ CHROs and their companies."

The iCIMS CHRO Report is now available for download, featuring insights from industry analysts and leaders from Enterprise Mobility, HireRight, Gainsight, Workato and AssuredPartners, as well as top trends across the U.S., U.K. and France.

About iCIMS, Inc.
iCIMS is a leading provider of talent acquisition technology that enables organizations everywhere to build winning workforces. For over 20 years, iCIMS has been at the forefront of talent acquisition transformation. iCIMS empowers thousands of organizations worldwide with the right tools to meet their evolving needs across the talent journey and drive business success. Its AI-powered hiring platform is designed to improve efficiency, cut recruiting costs and build exceptional experiences for candidates and recruiters. For more information, visit www.icims.com.

Contact:
Carlee Capawana
Director of Communications
Carlee.capawana@icims.com

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SOURCE iCIMS, Inc.