Docusign Announces First Quarter Fiscal 2025 Financial Results; Announces $1.0 Billion Increase to Share Repurchase Program

SAN FRANCISCO, June 6, 2024 /PRNewswire/ -- Docusign, Inc. (NASDAQ: DOCU) today announced results for its fiscal quarter ended April 30, 2024. Prepared remarks and the news release with the financial results will be accessible on Docusign's website at investor.docusign.com prior to its webcast.

"Docusign is off to a strong start in fiscal 2025. We launched a significant expansion to our company strategy with our announcement of the Docusign Intelligent Agreement Management platform," said Allan Thygesen, CEO of Docusign. "In Q1, we continued to stabilize the business and improve profitability, allowing Docusign to continue investing for long term growth."

First Quarter Financial Highlights

    --  Total revenue was $709.6 million, an increase of 7% year-over-year.
        Subscription revenue was $691.5 million, an increase of 8%
        year-over-year. Professional services and other revenue was $18.2
        million, a decrease of 18% year-over-year.
    --  Billings were $709.5 million, an increase of 5% year-over-year.
    --  GAAP gross margin was 78.9% compared to 79.4% in the same period last
        year. Non-GAAP gross margin was 82.0% compared to 82.6% in the same
        period last year.
    --  GAAP net income per basic share was $0.16 on 206 million shares
        outstanding compared to $0.00 on 203 million shares outstanding in the
        same period last year.
    --  GAAP net income per diluted share was $0.16 on 210 million shares
        outstanding compared to $0.00 on 208 million shares outstanding in the
        same period last year.
    --  Non-GAAP net income per diluted share was $0.82 on 210 million shares
        outstanding compared to $0.72 on 208 million shares outstanding in the
        same period last year.
    --  Net cash provided by operating activities was $254.8 million compared to
        $233.6 million in the same period last year.
    --  Free cash flow was $232.1 million compared to $214.6 million in the same
        period last year.
    --  Cash, cash equivalents, restricted cash and investments were $1.2
        billion at the end of the quarter.

A reconciliation of GAAP to non-GAAP financial measures has been provided in the tables included in this press release. An explanation of these measures is also included below under the heading "Non-GAAP Financial Measures and Other Key Metrics."

Operational and Other Financial Highlights:

Launches Docusign IAM ("Intelligent Agreement Management"): Docusign announced a significant expansion of its company strategy at its Momentum24 NYC conference. Docusign IAM is a platform with services that transforms how customers create, commit, and manage agreements. Services include:

    --  Docusign Maestro: Automate and accelerate agreement creation and
        processes through flexible, customizable workflows without using code.
        Maestro integrates Docusign products, including eSignature, ID
        verification, and data verification, with third-party applications.
    --  Docusign Navigator: A smart repository that enables organizations to
        centrally store, manage, and analyze agreements from any source. Powered
        by Docusign AI, Navigator transforms unstructured agreements into
        structured data, making it easy for users to find agreements, access
        vital information, and gain valuable insights from agreements.
    --  Docusign App Center: Customers can discover, install, and connect
        third-party applications to integrate their existing systems with IAM.
        At launch, App Center will feature an initial set of commonly used apps,
        including HubSpot, ServiceNow, Stripe, and document-sharing services
        like Google Drive, Microsoft OneDrive, and Microsoft Sharepoint.
    --  IAM application suites: The IAM platform will be offered through
        purpose-built applications for specific functions within organizations.
        With the initial Q2 IAM launch, Docusign will offer IAM for Sales, IAM
        for Customer Experience, and IAM Core. Future application suites will
        include IAM for Legal, IAM for Procurement, IAM for Human Resources, and
        other solutions for functions and industry verticals.

Subsequent to the end of Q1, Docusign announced in late May the general availability of IAM for an initial set of customers. From that point, IAM will gradually roll out across customer segments and geographies.

AI Innovation Leadership:

    --  Lexion Acquisition: After Q1, Docusign closed its acquisition of
        DocuSmart, Inc. d/b/a Lexion ("Lexion"). Lexion is a leader in AI-based
        agreement technology with solutions designed to automate workflows and
        extract vital information from contracts. Founded in 2019, Lexion
        accelerates Docusign's AI-powered IAM roadmap and brings industry
        leaders into its technology teams.
    --  AI Momentum24 Announcements: Docusign announced the launch of AI-powered
        Agreement Summarization in Docusign CLM, enabling the creation of
        concise summaries of large amounts of agreement text. Docusign is also
        one of the first integrations with Microsoft Copilot for Sales, giving
        sellers using Microsoft Dynamics or Salesforce Sales Cloud the power to
        surface and instantly access agreement data relevant to a CRM record.

Increase to Stock Repurchase Program

    --  Docusign's board of directors has authorized an increase to its existing
        stock repurchase program for an additional amount of up to $1.0 billion
        of Docusign's outstanding common stock. The program has no minimum
        purchase commitment and no mandated end date. The repurchase is expected
        to be executed, subject to general business and market conditions and
        other investment opportunities, through open market purchases, and other
        transactions in accordance with applicable securities laws. The timing
        and the amount of any repurchased common stock will be determined by
        Docusign's management based on its evaluation of market conditions and
        other factors. The repurchase program does not obligate Docusign to
        acquire any particular amount of common stock and the repurchase program
        may be suspended or discontinued at any time at Docusign's discretion
        without prior notice.

Guidance

The company currently expects the following guidance:

    --  Quarter ending July 31, 2024 (in millions, except percentages):


     Total revenue                                          $725  to    $729



     Subscription revenue                                   $705  to    $709



     Billings                                               $715  to    $725



     Non-GAAP gross margin                                80.5 % to  81.5 %



     Non-GAAP operating margin                            27.0 % to  28.0 %



     Non-GAAP diluted weighted-average shares outstanding    208  to     213
    --  Fiscal Year ending January 31, 2025 (in millions, except percentages):


     Total revenue                                        $2,920  to  $2,932



     Subscription revenue                                 $2,844  to  $2,856



     Billings                                             $2,980  to  $3,030



     Non-GAAP gross margin                                81.0 % to  82.0 %



     Non-GAAP operating margin                            26.5 % to  28.0 %



     Non-GAAP diluted weighted-average shares outstanding    208  to     213

A reconciliation of non-GAAP guidance measures to corresponding GAAP guidance measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty regarding, and the potential variability of, expenses that may be incurred in the future. Stock-based compensation-related charges, including employer payroll tax-related items on employee stock transactions, are impacted by many factors, including the timing of employee stock transactions, the future fair market value of our common stock, and our future hiring and retention needs, all of which are difficult to predict and subject to constant change. We have provided a reconciliation of GAAP to non-GAAP financial measures in the financial statement tables for our historical non-GAAP financial results included in this release.

Webcast Conference Call Information

The company will host a conference call on June 6, 2024 at 2:00 p.m. PT (5:00 p.m. ET) to discuss its financial results. A live webcast of the event will be available on the Docusign Investor Relations website at investor.docusign.com. Prepared remarks and the news release with the financial results will also be accessible on Docusign's website prior to the webcast. A live dial-in will be available domestically at 877-407-0784 or internationally at 201-689-8560. A replay will be available domestically at 844-512-2921 or internationally at 412-317-6671 until midnight (EST) June 20, 2024 using the passcode 13746695.

About Docusign

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign IAM, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). Learn more at www.docusign.com.

Copyright 2024. Docusign, Inc. is the owner of DOCUSIGN® and all its other marks (www.docusign.com/IP).

Investor Relations:
Docusign Investor Relations
investors@docusign.com

Media Relations:
Docusign Corporate Communications
media@docusign.com

Forward-Looking Statements

This press release contains "forward-looking" statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, that are based on our management's beliefs and assumptions and on information currently available to management, and which statements involve substantial risk and uncertainties. All statements contained in this press release other than statements of historical fact, including statements regarding our future operating results and financial position, our business strategy and plans, market growth and trends, objectives for future operations, and the impact of such assumptions on our financial condition and results of operations are forward-looking statements. Forward-looking statements in this press release also include, among other things, statements under "Guidance" above and any other statements about expected financial metrics, such as revenue, billings, non-GAAP gross margin, non-GAAP operating margin, non-GAAP diluted weighted-average shares outstanding, and non-financial metrics, as well as statements related to our expectations regarding the benefits of the Docusign IAM platform and Docusign's utilization of its stock repurchase program, including the expected timing, duration, volume and nature of share repurchase under such program. Forward-looking statements generally relate to future events or our future financial or operating performance. In some cases, you can identify forward-looking statements because they contain words such as "may," "will," "should," "expects," "plans," "anticipates," "could," "intends," "target," "projects," "contemplates," "believes," "estimates," "predicts," "potential," or "continue" or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions.

Forward-looking statements contained in this press release include, but are not limited to, statements about: our expectations regarding global macro-economic conditions, including the effects of inflation, volatile interest rates, instability in the global banking sector, and market volatility on the global economy; our ability to estimate the size and growth of our total addressable market; our ability to compete effectively in an evolving and competitive market; the impact of any data breaches, cyberattacks or other malicious activity on our technology systems; our ability to effectively sustain and manage our growth and future expenses and achieve and maintain future profitability; our ability to attract new customers and maintain and expand our existing customer base; our ability to effectively implement and execute our restructuring plans; our ability to scale and update our platform to respond to customers' needs and rapid technological change, including our ability to successfully incorporate generative artificial intelligence into our existing and future products; our ability to successfully execute our go-to-market and sales strategy for our IAM platform; our ability to expand use cases within existing customers and vertical solutions; our ability to expand our operations and increase adoption of our platform internationally; our ability to strengthen and foster our relationships with developers; our ability to retain our direct sales force, customer success team and strategic partnerships around the world; our ability to identify targets for and execute potential acquisitions and to successfully integrate and realize the anticipated benefits of such acquisitions; our ability to maintain, protect and enhance our brand; the sufficiency of our cash, cash equivalents and capital resources to satisfy our liquidity needs; limitations on us due to obligations we have under our credit facility or other indebtedness; our ability to realize the anticipated benefits of our stock repurchase program; our failure or the failure of our software to comply with applicable industry standards, laws and regulations; our ability to maintain, protect and enhance our intellectual property; our ability to successfully defend litigation against us; our ability to attract large organizations as users; our ability to maintain our corporate culture; our ability to offer high-quality customer support; our ability to hire, retain and motivate qualified personnel, including executive level management; our ability to successfully manage and integrate executive management transitions; uncertainties regarding the impact of general economic and market conditions, including as a result of regional and global conflicts; our ability to successfully implement and maintain new and existing information technology systems, including our ERP system; and our ability to maintain proper and effective internal controls.

Additional risks and uncertainties that could affect our financial results are included in the sections titled "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in our annual report on Form 10-K for the fiscal year ended January 31, 2024 filed on March 21, 2024, our quarterly report on Form 10-Q for the quarter ended April 30, 2024, which we expect to file on June 7, 2024 with the Securities and Exchange Commission (the "SEC"), and other filings that we make from time to time with the SEC. The forward-looking statements made in this press release relate only to events as of the date on which such statements are made. We undertake no obligation to update any forward-looking statements after the date of this press release or to conform such statements to actual results or revised expectations, except as required by law.

Non-GAAP Financial Measures and Other Key Metrics

To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use certain non-GAAP financial measures, as described below, to understand and evaluate our core operating performance. These non-GAAP financial measures, which may be different than similarly-titled measures used by other companies, are presented to enhance investors' overall understanding of our financial performance and should not be considered a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP.

We believe that these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and future prospects, and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We present these non-GAAP measures to assist investors in seeing our financial performance using a management view, and because we believe that these measures provide an additional tool for investors to use in comparing our core financial performance over multiple periods with other companies in our industry. However, these non-GAAP measures are not intended to be considered in isolation from, a substitute for, or superior to our GAAP results.

Non-GAAP gross profit, non-GAAP gross margin, non-GAAP operating expenses, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP net income per share: We define these non-GAAP financial measures as the respective GAAP measures, excluding expenses related to stock-based compensation, employer payroll tax on employee stock transactions, amortization of acquisition-related intangibles, amortization of debt discount and issuance costs, fair value adjustments to strategic investments, acquisition-related expenses, lease-related impairment and lease-related charges, restructuring and other related charges, as these costs are not reflective of ongoing operations and, as applicable, other special items. The amount of employer payroll tax-related items on employee stock transactions is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of the business. When evaluating the performance of our business and making operating plans, we do not consider these items (for example, when considering the impact of equity award grants, we place a greater emphasis on overall stockholder dilution rather than the accounting charges associated with such grants). We believe it is useful to exclude these expenses in order to better understand the long-term performance of our core business and to facilitate comparison of our results to those of peer companies and over multiple periods. In addition to these exclusions, we subtract an assumed provision for income taxes to calculate non-GAAP net income. We utilize a fixed long-term projected tax rate in our computation of the non-GAAP income tax provision to provide better consistency across the reporting periods. For fiscal 2024 and fiscal 2025, we have determined the projected non-GAAP tax rate to be 20%.

Free cash flow: We define free cash flow as net cash provided by operating activities less purchases of property and equipment. We believe free cash flow is an important liquidity measure of the cash that is available (if any), after purchases of property and equipment, for operational expenses, investment in our business, and to make acquisitions. Free cash flow is useful to investors as a liquidity measure because it measures our ability to generate or use cash in excess of our capital investments in property and equipment. Once our business needs and obligations are met, cash can be used to maintain a strong balance sheet and invest in future growth.

Billings: We define billings as total revenues plus the change in our contract liabilities and refund liability less contract assets and unbilled accounts receivable in a given period. Billings reflects sales to new customers plus subscription renewals and additional sales to existing customers. Only amounts invoiced to a customer in a given period are included in billings. We believe billings can be used to measure our periodic performance, when taking into consideration the timing aspects of customer renewals, which represents a large component of our business. Given that most of our customers pay in annual installments one year in advance, but we typically recognize a majority of the related revenue ratably over time, we use billings to measure and monitor our ability to provide our business with the working capital generated by upfront payments from our customers.

For a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measure, please see "Reconciliation of GAAP to Non-GAAP Financial Measures" below.


                                                    
              
                
                  DOCUSIGN, INC.


                                           
              
                CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS


                                                             
              
                (Unaudited)




                                                                                                                                    Three Months Ended
                                                                                                                        April 30,



     
                (in thousands, except per share data)                                                               2024           2023



     
                Revenue:



     Subscription                                                                                                 $691,483       $639,307



     Professional services and other                                                                                18,157         22,081



     Total revenue                                                                                                 709,640        661,388



     
                Cost of revenue:



     Subscription                                                                                                  126,602        108,942



     Professional services and other                                                                                22,844         27,545



     Total cost of revenue                                                                                         149,446        136,487



     
                Gross profit                                                                                     560,194        524,901



     
                Operating expenses:



     Sales and marketing                                                                                           281,644        280,605



     Research and development                                                                                      134,320        115,364



     General and administrative                                                                                     92,478        104,811



     Restructuring and other related charges                                                                        29,124         28,772



     Total operating expenses                                                                                      537,566        529,552



     
                Income (loss) from operations                                                                     22,628        (4,651)



     Interest expense                                                                                                (144)       (1,966)



     Interest income and other income, net                                                                          14,109         12,245



     
                Income before provision for income taxes                                                          36,593          5,628



     Provision for income taxes                                                                                      2,833          5,089



     
                Net income                                                                                       $33,760           $539



     
                Net income per share attributable to common stockholders:



     Basic                                                                                                           $0.16          $0.00



     Diluted                                                                                                         $0.16          $0.00



     
                Weighted-average shares used in computing net income per share:



     Basic                                                                                                         205,870        202,631



     Diluted                                                                                                       209,896        208,071





     
                Stock-based compensation expense included in costs and expenses:



     Cost of revenue-subscription                                                                                  $14,181        $11,357



     Cost of revenue-professional services and other                                                                 4,702          6,730



     Sales and marketing                                                                                            46,271         45,326



     Research and development                                                                                       44,202         35,997



     General and administrative                                                                                     28,520         40,342



     Restructuring and other related charges                                                                         4,628          4,954


                                      
              
           
                  DOCUSIGN, INC.


                                  
              
           CONDENSED CONSOLIDATED BALANCE SHEETS


                                               
         
                (Unaudited)





     
                (in thousands)                                                          April 30, 2024 January 31, 2024



     
                Assets



     Current assets



     Cash and cash equivalents                                                                  $817,388          $797,060



     Investments-current                                                                         269,400           248,402



     Accounts receivable, net                                                                    306,152           439,299



     Contract assets-current                                                                      12,319            15,922



     Prepaid expenses and other current assets                                                    84,540            66,984



     Total current assets                                                                      1,489,799         1,567,667



     Investments-noncurrent                                                                      139,108           121,977



     Property and equipment, net                                                                 255,736           245,173



     Operating lease right-of-use assets                                                         119,997           123,188



     Goodwill                                                                                    352,450           353,138



     Intangible assets, net                                                                       46,206            50,905



     Deferred contract acquisition costs-noncurrent                                              415,739           409,627



     Other assets-noncurrent                                                                     107,654            99,615



     
                Total assets                                                                $2,926,689        $2,971,290



     
                Liabilities and Equity



     Current liabilities



     Accounts payable                                                                            $17,700           $19,029



     Accrued expenses and other current liabilities                                               99,177           104,037



     Accrued compensation                                                                        153,932           195,266



     Contract liabilities-current                                                              1,313,227         1,320,059



     Operating lease liabilities-current                                                          20,925            22,230



     Total current liabilities                                                                 1,604,961         1,660,621



     Contract liabilities-noncurrent                                                              23,840            21,980



     Operating lease liabilities-noncurrent                                                      117,444           120,823



     Deferred tax liability-noncurrent                                                            18,037            16,795



     Other liabilities-noncurrent                                                                 25,407            21,332



     Total liabilities                                                                         1,789,689         1,841,551



     Stockholders' equity



     Common stock                                                                                     20                21



     Treasury stock                                                                              (2,670)          (2,164)



     Additional paid-in capital                                                                2,950,081         2,821,461



     Accumulated other comprehensive loss                                                       (24,910)         (19,360)



     Accumulated deficit                                                                     (1,785,521)      (1,670,219)



     Total stockholders' equity                                                                1,137,000         1,129,739



     
                Total liabilities and equity                                                $2,926,689        $2,971,290


                                                           
              
                
                  DOCUSIGN, INC.


                                                  
              
                CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS


                                                                    
              
                (Unaudited)




                                                                                                                                               Three Months Ended
                                                                                                                                April 30,



     
                (in thousands)                                                                                              2024            2023



     
                Cash flows from operating activities:



     Net income                                                                                                            $33,760            $539



     Adjustments to reconcile net income to net cash provided by operating activities:



     Depreciation and amortization                                                                                          24,506          22,867



     Amortization of deferred contract acquisition and fulfillment costs                                                    54,212          48,230



     Amortization of debt discount and transaction costs                                                                       138           1,246



     Non-cash operating lease costs                                                                                          4,878           5,980



     Stock-based compensation expense                                                                                      142,504         144,706



     Deferred income taxes                                                                                                   1,477           1,623



     Other                                                                                                                   1,472           (831)



     Changes in operating assets and liabilities:



     Accounts receivable                                                                                                   130,639         108,281



     Prepaid expenses and other current assets                                                                            (17,061)       (16,803)



     Deferred contract acquisition and fulfillment costs                                                                  (63,072)       (56,526)



     Other assets                                                                                                            1,917         (7,661)



     Accounts payable                                                                                                      (1,163)        (9,021)



     Accrued expenses and other liabilities                                                                                (3,480)          1,095



     Accrued compensation                                                                                                 (45,048)       (21,582)



     Contract liabilities                                                                                                  (4,973)         18,287



     Operating lease liabilities                                                                                           (5,880)        (6,795)



     Net cash provided by operating activities                                                                             254,826         233,635



     
                Cash flows from investing activities:



     Purchases of marketable securities                                                                                  (119,638)       (53,830)



     Maturities of marketable securities                                                                                    82,114          80,699



     Purchases of strategic and other investments                                                                            (500)



     Purchases of property and equipment                                                                                  (22,753)       (19,057)



     Net cash provided by (used in) investing activities                                                                  (60,777)          7,812



     
                Cash flows from financing activities:



     Repurchases of common stock                                                                                         (149,062)       (40,472)



     Settlement of capped calls, net of related costs                                                                            -         23,688



     Payment of tax withholding obligation on net RSU settlement and ESPP purchase                                        (41,637)       (22,637)



     Proceeds from exercise of stock options                                                                                   635             127



     Proceeds from employee stock purchase plan                                                                             20,190          18,390



     Net cash used in financing activities                                                                               (169,874)       (20,904)



     Effect of foreign exchange on cash, cash equivalents and restricted cash                                              (2,915)          1,011



     Net increase in cash, cash equivalents and restricted cash                                                             21,260         221,554



     Cash, cash equivalents and restricted cash at beginning of period (1)                                                 801,499         723,201



     Cash, cash equivalents and restricted cash at end of period (1)                                                      $822,759        $944,755




     
     (1)
     Cash, cash equivalents and restricted cash included restricted cash of $5.4 million and $4.4 million at April 30, 2024 and January 31, 2024.


                                       
              
                
                  DOCUSIGN, INC.


                           
              
                RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES


                                                
              
                (Unaudited)





     
                Reconciliation of gross profit (loss) and gross margin:




                                                                                                                           Three Months Ended
                                                                                                               April 30,



     
                (in thousands)                                                                            2024             2023



     GAAP gross profit                                                                                  $560,194         $524,901



     Add: Stock-based compensation                                                                        18,883           18,087



     Add: Amortization of acquisition-related intangibles                                                  2,070            2,403



     Add: Employer payroll tax on employee stock transactions                                              1,023              675



     Add: Lease-related impairment and lease-related charges                                                   -             429



     Non-GAAP gross profit                                                                              $582,170         $546,495



     GAAP gross margin                                                                                    78.9 %          79.4 %



     Non-GAAP adjustments                                                                                  3.1 %           3.2 %



     Non-GAAP gross margin                                                                                82.0 %          82.6 %





     GAAP subscription gross profit                                                                     $564,881         $530,365



     Add: Stock-based compensation                                                                        14,181           11,357



     Add: Amortization of acquisition-related intangibles                                                  2,070            2,403



     Add: Employer payroll tax on employee stock transactions                                                792              466



     Add: Lease-related impairment and lease-related charges                                                   -             299



     Non-GAAP subscription gross profit                                                                 $581,924         $544,890



     GAAP subscription gross margin                                                                       81.7 %          83.0 %



     Non-GAAP adjustments                                                                                  2.5 %           2.2 %



     Non-GAAP subscription gross margin                                                                   84.2 %          85.2 %





     GAAP professional services and other gross loss                                                    $(4,687)        $(5,464)



     Add: Stock-based compensation                                                                         4,702            6,730



     Add: Employer payroll tax on employee stock transactions                                                231              209



     Add: Lease-related impairment and lease-related charges                                                   -             130



     Non-GAAP professional services and other gross profit                                                  $246           $1,605



     GAAP professional services and other gross margin                                                  (25.8) %        (24.7) %



     Non-GAAP adjustments                                                                                 27.2 %          32.0 %



     Non-GAAP professional services and other gross margin                                                 1.4 %           7.3 %



     
                Reconciliation of operating expenses:




                                                                                           Three Months Ended
                                                                             April 30,



     
                (in thousands)                                        2024               2023



     GAAP sales and marketing                                       $281,644           $280,605



     Less: Stock-based compensation                                 (46,271)          (45,326)



     Less: Amortization of acquisition-related intangibles           (2,629)           (2,629)



     Less: Employer payroll tax on employee stock transactions       (2,138)           (1,670)



     Less: Lease-related impairment and lease-related charges              -           (1,356)



     Non-GAAP sales and marketing                                   $230,606           $229,624



     GAAP sales and marketing as a percentage of revenue              39.7 %            42.4 %



     Non-GAAP sales and marketing as a percentage of revenue          32.5 %            34.7 %





     GAAP research and development                                  $134,320           $115,364



     Less: Stock-based compensation                                 (44,202)          (35,997)



     Less: Employer payroll tax on employee stock transactions       (2,565)           (1,408)



     Less: Lease-related impairment and lease-related charges              -             (492)



     Non-GAAP research and development                               $87,553            $77,467



     GAAP research and development as a percentage of revenue         18.9 %            17.4 %



     Non-GAAP research and development as a percentage of revenue     12.3 %            11.7 %





     GAAP general and administrative                                 $92,478           $104,811



     Less: Stock-based compensation                                 (28,520)          (40,342)



     Less: Employer payroll tax on employee stock transactions         (678)             (431)



     Less: Acquisition-related expenses                              (1,358)



     Less: Lease-related impairment and lease-related charges              -             (399)



     Non-GAAP general and administrative                             $61,922            $63,639



     GAAP general and administrative as a percentage of revenue       13.0 %            15.8 %



     Non-GAAP general and administrative as a percentage of revenue    8.7 %             9.6 %



     
                Reconciliation of income (loss) from operations and operating margin:




                                                                                                              Three Months Ended
                                                                                                 April 30,



     
                (in thousands)                                                            2024              2023



     GAAP income (loss) from operations                                                  $22,628          $(4,651)



     Add: Stock-based compensation                                                       137,876           139,752



     Add: Amortization of acquisition-related intangibles                                  4,699             5,032



     Add: Employer payroll tax on employee stock transactions                              6,404             4,184



     Add: Acquisition-related expenses                                                     1,358



     Add: Restructuring and other related charges                                         29,124            28,772



     Add: Lease-related impairment and lease-related charges                                   -            2,676



     Non-GAAP income from operations                                                    $202,089          $175,765



     GAAP operating margin                                                                 3.2 %          (0.7) %



     Non-GAAP adjustments                                                                 25.3 %           27.3 %



     Non-GAAP operating margin                                                            28.5 %           26.6 %



     
                Reconciliation of net income and net income per share, basic and diluted:




                                                                                                                 Three Months Ended
                                                                                                    April 30,



     
                (in thousands, except per share data)                                         2024              2023



     GAAP net income                                                                         $33,760              $539



     Add: Stock-based compensation                                                           137,876           139,752



     Add: Amortization of acquisition-related intangibles                                      4,699             5,032



     Add: Employer payroll tax on employee stock transactions                                  6,404             4,184



     Add: Acquisition-related expenses                                                         1,358



     Add: Restructuring and other related charges                                             29,124            28,772



     Add: Amortization of debt discount and issuance costs                                         -            1,604



     Add: Fair value adjustments to strategic investments                                          -              119



     Add: Lease-related impairment and lease-related charges                                       -            2,676



     Add: Income tax effect of non-GAAP adjustments                                         (40,378)         (32,464)



     Non-GAAP net income                                                                    $172,843          $150,214





     
                Numerator:



     Non-GAAP net income                                                                    $172,843          $150,214



     Add: Interest expense on convertible senior notes                                             -              357



     Non-GAAP net income attributable to common stockholders, diluted                       $172,843          $150,571





     
                Denominator:



     Weighted-average common shares outstanding, basic                                       205,870           202,631



     Effect of dilutive securities                                                             4,026             5,440



     Non-GAAP weighted-average common shares outstanding, diluted                            209,896           208,071





     GAAP net income per share, basic                                                          $0.16             $0.00



     GAAP net income per share, diluted                                                        $0.16             $0.00



     Non-GAAP net income per share, basic                                                      $0.84             $0.74



     Non-GAAP net income per share, diluted                                                    $0.82             $0.72



     
                Computation of free cash flow:




                                                                                 Three Months Ended
                                                                   April 30,



     
                (in thousands)                               2024               2023



     Net cash provided by operating activities             $254,826           $233,635



     Less: Purchases of property and equipment             (22,753)          (19,057)



     Non-GAAP free cash flow                               $232,073           $214,578



     Net cash provided by (used in) investing activities  $(60,777)            $7,812



     Net cash used in financing activities               $(169,874)         $(20,904)



     
                Computation of billings:




                                                                                                         Three Months Ended
                                                                                           April 30,



     
                (in thousands)                                                       2024               2023



     Revenue                                                                       $709,640           $661,388



     Add: Contract liabilities and refund liability, end of period                1,340,680          1,210,965



     Less: Contract liabilities and refund liability, beginning of period       (1,343,792)        (1,191,269)



     Add: Contract assets and unbilled accounts receivable, beginning of period      20,189             16,615



     Less: Contract assets and unbilled accounts receivable, end of period         (17,179)          (22,936)



     Non-GAAP billings                                                             $709,538           $674,763

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SOURCE DocuSign, Inc.