Blackbaud Announces 2024 Third Quarter Results

At bbcon® 2024, Blackbaud Launched Its Most Aggressive Innovation Plans Yet

CHARLESTON, S.C., Oct. 30, 2024 /PRNewswire/ -- Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, today announced financial results for its third quarter ended September 30, 2024.

"Blackbaud is a clear market leader with a path to penetrate even further into a rich market opportunity while empowering our existing customers through continued innovation. In September at our annual tech conference, bbcon, we introduced six waves of innovation that were met with overwhelming enthusiasm from our customers," said Mike Gianoni, president, CEO and vice chairman of the board of directors, Blackbaud. "Blackbaud remains focused on our operating plan and delivering an attractive multi-year financial profile of balanced mid single-digit plus organic revenue growth and improving profitability and cash flows. We plan to put our strong cash flow to work in a purposeful capital allocation strategy that benefits our stockholders. I continue to be excited about the company's mid- and long-term future."

Third Quarter 2024 Results Compared to Third Quarter 2023 Results:

    --  GAAP total revenue was $286.7 million, up 3.3% and non-GAAP organic
        revenue increased 4.3%.
    --  GAAP recurring revenue was $280.0 million, up 4.1% and represented 98%
        of total revenue. Non-GAAP organic recurring revenue increased 4.1%.
    --  GAAP income from operations was $43.8 million, with GAAP operating
        margin of 15.3%, an increase of 740 basis points.
    --  Non-GAAP income from operations was $78.9 million, with non-GAAP
        operating margin of 27.5%, a decrease of 120 basis points.
    --  GAAP net income was $20.5 million, with GAAP diluted earnings per share
        of $0.40, up $0.23 per share.
    --  Non-GAAP net income was $51.1 million, with non-GAAP diluted earnings
        per share of $0.99, down $0.13 per share.
    --  Non-GAAP adjusted EBITDA was $95.2 million, down $1.9 million, with
        non-GAAP adjusted EBITDA margin of 33.2%, a decrease of 180 basis
        points.
    --  GAAP net cash provided by operating activities was $104.0 million, a
        decrease of $24.0 million, with GAAP operating cash flow margin of
        36.3%, a decrease of 980 basis points.
    --  Non-GAAP free cash flow was $88.3 million, a decrease of $22.3 million,
        with non-GAAP free cash flow margin of 30.8%, a decrease of 900 basis
        points.
    --  Non-GAAP adjusted free cash flow was $97.6 million, a decrease of $20.3
        million, with non-GAAP adjusted free cash flow margin of 34.0%, a
        decrease of 850 basis points.

"The revision of our FY24 guide is a direct result of continued underperformance of EVERFI," said Tony Boor, executive vice president and CFO, Blackbaud. "We've spoken in the past about improving EVERFI's performance and evaluating strategic options. We've hired a strategic advisor to assist us in evaluating options and have recently rightsized the business to better align costs to revenues. We plan to continue to update you as appropriate in this area."

"However, we remain confident that our underlying business and our future opportunities remain strong. In the third quarter, our Social Sector, representing 89% of total revenue, grew at 6.6%. Non-GAAP adjusted EBITDA margin was 33.2% and the business generated $97.6 million in adjusted free cash flow for the quarter. We remain committed to our stock repurchase program and as of today have repurchased approximately 8% of the common stock outstanding as of year-end 2023. We plan to continue to be purposeful about buying back our stock as well as investing in product innovation to deliver a compelling investment thesis to new and existing shareholders. We remain committed to delivering an attractive financial investment balanced between top-line growth, profitability and cash flow, all of which are supported by our proven operating plan."

An explanation of all non-GAAP financial measures referenced in this press release, including the Rule of 40, is included below under the heading "Non-GAAP Financial Measures." A reconciliation of the company's non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.

Recent Company Highlights

    --  At bbcon 2024, Blackbaud showcased the future of AI-powered fundraising
        and financial management for social impact organizations, rolling out
        six waves of innovation to build connection between solutions and teams
        while delivering contextual intelligence.
    --  Blackbaud and Microsoft announced upcoming product innovations that will
        enable Blackbaud customers to soon benefit from deeper integration of
        Microsoft AI and analytics into Blackbaud software, enabling them to
        achieve greater impact, gain in-depth insights and increase efficiency.
    --  The company released Blackbaud Donation Forms?to U.S.?Blackbaud
        CRM(TM)?and?Blackbaud Altru®?customers to help social impact
        organizations raise more, streamline the donor experience, simplify
        administrative tasks, and reduce processing costs, enabling them to
        sustain and grow their missions.
    --  G2 recognized Blackbaud Raiser's Edge NXT® in its Summer 2024 Reports
        across 11 different categories and as an overall leader in the Donor
        Management, Nonprofit CRM, and Donor Prospect Research categories, based
        on user ratings.
    --  Blackbaud also celebrated the achievements of its community during the
        quarter, recognizing Blackbaud Partner Network Awards winners helping
        bring more flexibility and value to customers, celebrating customers
        achieving the most with their technology through the Blackbaud Impact
        Awards, and honoring standout fundraisers in the JustGiving Awards.

Visit www.blackbaud.com/newsroom for more information about Blackbaud's recent highlights.

Financial Outlook
Blackbaud today revised its 2024 full year financial guidance:

    --  GAAP revenue of $1.150 billion to $1.160 billion
    --  Non-GAAP adjusted EBITDA margin of 33.0% to 34.0%
    --  Non-GAAP earnings per share of $3.98 to $4.16
    --  Non-GAAP adjusted free cash flow of $235 million to $245 million

Included in its 2024 full year financial guidance are the following updated assumptions:

    --  Non-GAAP annualized effective tax rate is expected to be approximately
        24.5%
    --  Interest expense for the year is expected to be approximately $53
        million to $57 million
    --  Fully diluted shares for the year are expected to be approximately 51.0
        million to 52.0 million
    --  Capital expenditures for the year are expected to be approximately $65
        million to $75 million, including approximately $60 million to $70
        million of capitalized software and content development costs

Blackbaud has not reconciled forward-looking full-year non-GAAP financial measures contained in this news release to their most directly comparable GAAP measures, as permitted by Item 10(e)(1)(i)(B) of Regulation S-K. Such reconciliations would require unreasonable efforts at this time to estimate and quantify with a reasonable degree of certainty various necessary GAAP components, including for example those related to compensation, acquisition transactions and integration, tax items or others that may arise during the year. These components and other factors could materially impact the amount of the future directly comparable GAAP measures, which may differ significantly from their non-GAAP counterparts.

In order to provide a meaningful basis for comparison, Blackbaud uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, capital expenditures for property and equipment, plus cash outflows related to the previously disclosed Security Incident discovered in May 2020 (the "Security Incident"). Total costs related to the Security Incident exceeded the limit of our insurance coverage during the first quarter of 2022. For full year 2024, Blackbaud currently expects net cash outlays of $8 million to $13 million for ongoing legal fees related to the Security Incident. In line with the company's policy, all associated costs due to third-party service providers and consultants, including legal fees, are expensed as incurred. Please refer to the section below titled "Non-GAAP Financial Measures" for more information on Blackbaud's use of non-GAAP financial measures.

Stock Repurchase Program
As of September 30, 2024, Blackbaud had approximately $737 million remaining under its common stock repurchase program that was expanded, replenished and reauthorized in July 2024.

Conference Call Details
What: Blackbaud's 2024 Third Quarter Conference Call
When: October 30, 2024
Time: 8:00 a.m. (Eastern Time)
Live Call: 1-877-407-3088 (US/Canada)
Webcast: Blackbaud's Investor Relations Webpage

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud's essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud's solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek's list of America's Most Responsible Companies, Quartz's list of Best Companies for Remote Workers and Forbes' list of America's Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com, or follow us on X/Twitter, LinkedIn, Instagram, and Facebook.

Investor Contact
IR@blackbaud.com

Media Contact
media@blackbaud.com

Forward-Looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding the predictability of our financial condition and results of operations. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; cybersecurity and data protection risks and related liabilities; potential litigation involving us; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC's website at www.sec.gov or upon request from Blackbaud's investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

Trademarks
All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

Non-GAAP Financial Measures
Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. Blackbaud uses non-GAAP financial measures internally in analyzing its operational performance. Accordingly, Blackbaud believes these non-GAAP measures are useful to investors, as a supplement to GAAP measures, in evaluating its ongoing operational performance and trends and in comparing its financial results from period-to-period with other companies in Blackbaud's industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to potential differences in the exact method of calculation between companies.

The non-GAAP financial measures discussed above exclude the impact of certain transactions that Blackbaud believes are not directly related to its operating performance in any particular period, but are for its long-term benefit over multiple periods. Blackbaud believes these non-GAAP financial measures reflect its ongoing business in a manner that allows for meaningful period-to-period comparisons and analysis of trends in its business.

While Blackbaud believes these non-GAAP measures provide useful supplemental information, non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliations of these non-GAAP measures to their most directly comparable GAAP financial measures.

As previously disclosed, beginning in 2024, we apply a non-GAAP effective tax rate of 24.5% when calculating non-GAAP net income and non-GAAP diluted earnings per share. The non-GAAP tax rate utilized in future periods will be reviewed annually to determine whether it remains appropriate in consideration of our financial results including our periodic effective tax rate calculated in accordance with GAAP, our operating environment and related tax legislation in effect and other factors deemed necessary. All 2023 measures of non-GAAP net income and non-GAAP diluted earnings per share included in this news release are calculated under Blackbaud's historical non-GAAP effective tax rate of 20.0%.

Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment. In addition, and in order to provide a meaningful basis for comparison, Blackbaud also uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment, plus cash outflows related to the Security Incident. Blackbaud believes non-GAAP free cash flow and non-GAAP adjusted free cash flow provide useful measures of the company's operating performance. Non-GAAP free cash flow and Non-GAAP adjusted free cash flow are not intended to represent and should not be viewed as the amount of residual cash flow available for discretionary expenditures.

In addition, Blackbaud uses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis, non-GAAP organic recurring revenue growth and non-GAAP organic recurring revenue growth on a constant currency basis, in analyzing its operating performance. Blackbaud believes that these non-GAAP measures are useful to investors, as a supplement to GAAP measures, for evaluating the periodic growth of its business on a consistent basis. Each of these measures excludes incremental acquisition-related revenue attributable to companies, if any, acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these measures reflects presentation of full-year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period. In addition, each of these measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business' organic revenue growth and revenue run-rate.

Rule of 40 is defined as non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. Non-GAAP adjusted EBITDA is defined as GAAP net income plus interest, net; income tax provision (benefit); depreciation; amortization of intangible assets from business combinations; amortization of software and content development costs; stock-based compensation; employee severance; acquisition and disposition-related costs; restructuring and other real estate activities; Security Incident-related costs; and impairment of capitalized software development costs.


                                                                                               
        
         
             Blackbaud, Inc.

                                                                                         
            
         
         Consolidated Balance Sheets

                                                                                                 
        
         
             (Unaudited)






            
              (dollars in thousands, except per share amounts)                                                                  September 30, December 31,
                                                                                                                                                   2024          2023



            
              Assets



            Current assets:



            Cash and cash equivalents                                                                                                          $34,633       $31,251



            Restricted cash                                                                                                                    428,095       697,006



            Accounts receivable, net of allowance of $6,307 and $6,907 at September 30, 2024 and                                                97,988       101,862
    December 31, 2023, respectively



            Customer funds receivable                                                                                                            7,343           353



            Prepaid expenses and other current assets                                                                                           87,499        99,285



            
              Total current assets                                                                                                    655,558       929,757



            Property and equipment, net                                                                                                         95,053        98,689



            Operating lease right-of-use assets                                                                                                 27,522        36,927



            Software and content development costs, net                                                                                        169,507       160,194



            Goodwill                                                                                                                         1,056,882     1,053,738



            Intangible assets, net                                                                                                             536,008       581,937



            Other assets                                                                                                                        60,444        51,037



            
              Total assets                                                                                                         $2,600,974    $2,912,279



            
              Liabilities and stockholders' equity



            Current liabilities:



            Trade accounts payable                                                                                                             $43,983       $25,184



            Accrued expenses and other current liabilities                                                                                      48,745        64,322



            Due to customers                                                                                                                   434,093       695,842



            Debt, current portion                                                                                                               23,830        19,259



            Deferred revenue, current portion                                                                                                  411,554       392,530



            
              Total current liabilities                                                                                               962,205     1,197,137



            Debt, net of current portion                                                                                                       977,019       760,405



            Deferred tax liability                                                                                                              68,196        93,292



            Deferred revenue, net of current portion                                                                                             1,705         2,397



            Operating lease liabilities, net of current portion                                                                                 35,218        40,085



            Other liabilities                                                                                                                   12,304        10,258



            
              Total liabilities                                                                                                     2,056,647     2,103,574



            Commitments and contingencies



            Stockholders' equity:



            Preferred stock; 20,000,000 shares authorized, none outstanding                                                                          -



            Common stock, $0.001 par value; 180,000,000 shares authorized, 70,955,940 and                                                           71            69
    69,188,304 shares issued at September 30, 2024 and December 31, 2023, respectively;
    50,869,218 and 53,625,440 shares outstanding at September 30, 2024 and December 31,
    2023, respectively



            Additional paid-in capital                                                                                                       1,227,198     1,203,012



            Treasury stock, at cost; 20,086,722 and 15,562,864 shares at September 30, 2024 and                                              (922,516)    (591,557)
    December 31, 2023, respectively



            Accumulated other comprehensive loss                                                                                               (6,887)      (1,688)



            Retained earnings                                                                                                                  246,461       198,869



            
              Total stockholders' equity                                                                                              544,327       808,705



            
              Total liabilities and stockholders' equity                                                                           $2,600,974    $2,912,279


                                                         
              
                
                  Blackbaud, Inc.

                                      
              
                
                  Consolidated Statements of Comprehensive Income (Loss)

                                                           
              
                
                  (Unaudited)






     
                (dollars in thousands, except per share amounts)                                                                                   Three months ended                             Nine months ended
                                                                                                                               
                September 30,           
               September 30,


                                                                                              
              
                2024             2023                    2024            2023



     
                Revenue



     Recurring                                                                                                                    $280,018         $269,001               $832,912         $784,139



     One-time services and other                                                                                                     6,709            8,625                 20,351           26,282



     
                Total revenue                                                                                                    286,727          277,626                853,263          810,421



     
                Cost of revenue



     Cost of recurring                                                                                                             122,646          114,132                361,644          342,558



     Cost of one-time services and other                                                                                             4,871            7,634                 16,779           23,795



     
                Total cost of revenue                                                                                            127,517          121,766                378,423          366,353



     
                Gross profit                                                                                                     159,210          155,860                474,840          444,068



     
                Operating expenses



     Sales, marketing and customer success                                                                                          49,454           52,462                147,400          160,038



     Research and development                                                                                                       39,368           37,965                121,238          114,702



     General and administrative                                                                                                     25,645           42,596                106,842          154,582



     Amortization                                                                                                                      918              793                  2,724            2,355



     
                Total operating expenses                                                                                         115,385          133,816                378,204          431,677



     
                Income from operations                                                                                            43,825           22,044                 96,636           12,391



     Interest expense                                                                                                             (14,140)         (9,620)              (40,131)        (31,449)



     Other income, net                                                                                                               2,997            5,662                  9,654           10,447



     
                Income (loss) before provision (benefit) for income taxes                                                         32,682           18,086                 66,159          (8,611)



     Income tax provision (benefit)                                                                                                 12,140            9,069                 18,567          (5,032)



     
                Net income (loss)                                                                                                $20,542           $9,017                $47,592         $(3,579)



     
                Earnings (loss) per share



     Basic                                                                                                                           $0.41            $0.17                  $0.93          $(0.07)



     Diluted                                                                                                                         $0.40            $0.17                  $0.91          $(0.07)



     
                Common shares and equivalents outstanding



     Basic weighted average shares                                                                                              50,409,292       52,704,974             51,067,255       52,495,556



     Diluted weighted average shares                                                                                            51,632,569       54,089,897             52,107,147       52,495,556



     
                Other comprehensive loss



     Foreign currency translation adjustment                                                                                        $6,463         $(4,794)                $5,617             $419



     Unrealized (loss) gain on derivative instruments, net of tax                                                                 (13,525)           4,093               (10,816)         (1,216)



     
                Total other comprehensive loss                                                                                   (7,062)           (701)               (5,199)           (797)



     
                Comprehensive income (loss)                                                                                      $13,480           $8,316                $42,393         $(4,376)


                                                                         
              
                
                  Blackbaud, Inc.

                                                              
              
                
                  Consolidated Statements of Cash Flows

                                                                           
              
                
                  (Unaudited)




                                                                                                                                                                  Nine months ended
                                                                                                                                           
                September 30,



     
                (dollars in thousands)                                                                                                          2024             2023



     
                Cash flows from operating activities



     Net income (loss)                                                                                                                         $47,592         $(3,579)



     Adjustments to reconcile net income (loss) to net cash provided by operating activities:



     Depreciation and amortization                                                                                                              91,618           81,627



     Provision for credit losses and sales returns                                                                                               1,721            4,815



     Stock-based compensation expense                                                                                                           76,430           95,668



     Deferred taxes                                                                                                                           (21,776)        (31,163)



     Amortization of deferred financing costs and discount                                                                                       1,786            1,388



     Loss on disposition of business                                                                                                             1,561



     Other non-cash adjustments                                                                                                                  2,462            5,106



     Changes in operating assets and liabilities, net of acquisition and disposal of businesses:



     Accounts receivable                                                                                                                           918          (4,757)



     Prepaid expenses and other assets                                                                                                           (873)          14,488



     Trade accounts payable                                                                                                                     18,322          (3,362)



     Accrued expenses and other liabilities                                                                                                   (16,373)           9,073



     Deferred revenue                                                                                                                           18,998           33,679



     
                Net cash provided by operating activities                                                                                    222,386          202,983



     
                Cash flows from investing activities



     Purchase of property and equipment                                                                                                        (7,235)         (4,243)



     Capitalized software and content development costs                                                                                       (42,882)        (44,664)



     Purchase of net assets of acquired companies, net of cash and restricted cash acquired                                                          -            (13)



     Net cash used in disposition of business                                                                                                  (1,179)



     Other investing activities                                                                                                                (5,029)           (250)



     
                Net cash used in investing activities                                                                                       (56,325)        (49,170)



     
                Cash flows from financing activities



     Proceeds from issuance of debt                                                                                                          1,303,400          175,800



     Payments on debt                                                                                                                      (1,080,192)       (293,957)



     Debt issuance costs                                                                                                                       (6,458)



     Employee taxes paid for withheld shares upon equity award settlement                                                                     (55,950)        (35,568)



     Change in due to customers                                                                                                              (263,732)       (339,735)



     Change in customer funds receivable                                                                                                       (6,777)         (3,286)



     Purchase of treasury stock                                                                                                              (325,408)



     
                Net cash used in financing activities                                                                                      (435,117)       (496,746)



     Effect of exchange rate on cash, cash equivalents and restricted cash                                                                       3,527            (311)



     
                Net decrease in cash, cash equivalents and restricted cash                                                                 (265,529)       (343,244)



     
                Cash, cash equivalents and restricted cash, beginning of period                                                              728,257          733,931



     
                Cash, cash equivalents and restricted cash, end of period                                                                   $462,728         $390,687

The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same such amounts shown above in the consolidated statements of cash flows:



     
                (dollars in thousands)                                             September 30, December 31,
                                                                                               2024          2023



     Cash and cash equivalents                                                             $34,633       $31,251



     Restricted cash                                                                       428,095       697,006



     Total cash, cash equivalents and restricted cash in the statement of cash flows      $462,728      $728,257


                                                              
              
                
                  Blackbaud, Inc.

                                           
              
                
                  Reconciliation of GAAP to Non-GAAP Financial Measures

                                                                
              
                
                  (Unaudited)






     
                (dollars in thousands, except per share amounts)                                                                                            Three months ended                             Nine months ended
                                                                                                                                        
                September 30,           
               September 30,


                                                                                                        
              
                2024            2023                    2024            2023



     
                GAAP Revenue                                                                                                             $286,727         $277,626               $853,263         $810,421





     
                GAAP gross profit                                                                                                        $159,210         $155,860               $474,840         $444,068



     
                GAAP gross margin                                                                                                          55.5 %          56.1 %                55.6 %          54.8 %



     
                Non-GAAP adjustments:



     Add: Stock-based compensation expense                                                                                                    2,915            4,145                 10,066           12,242



     Add: Amortization of intangibles from business combinations                                                                             14,667           13,117                 43,969           39,364



     Add: Employee severance                                                                                                                      -                                                   797



     Subtotal                                                                                                                                17,582           17,262                 54,035           52,403



     
                Non-GAAP gross profit                                                                                                    $176,792         $173,122               $528,875         $496,471



     
                Non-GAAP gross margin                                                                                                      61.7 %          62.4 %                62.0 %          61.3 %





     
                GAAP income from operations                                                                                               $43,825          $22,044                $96,636          $12,391



     
                GAAP operating margin                                                                                                      15.3 %           7.9 %                11.3 %           1.5 %



     
                Non-GAAP adjustments:



     Add: Stock-based compensation expense                                                                                                   18,574           32,379                 76,430           95,668



     Add: Amortization of intangibles from business combinations                                                                             15,585           13,910                 46,693           41,719



     Add: Employee severance                                                                                                                      -             140                                  5,094



     Add: Acquisition and disposition-related costs                                                                                             246            7,029                  4,899            6,799



     Add: Security Incident-related costs(1)                                                                                                    637            4,086                 12,782           48,646



     Subtotal                                                                                                                                35,042           57,544                140,804          197,926



     
                Non-GAAP income from operations                                                                                           $78,867          $79,588               $237,440         $210,317



     
                Non-GAAP operating margin                                                                                                  27.5 %          28.7 %                27.8 %          26.0 %





     
                GAAP income (loss) before provision (benefit) for income taxes                                                            $32,682          $18,086                $66,159         $(8,611)



     
                GAAP net income (loss)                                                                                                    $20,542           $9,017                $47,592         $(3,579)





     Shares used in computing GAAP diluted earnings (loss) per share                                                                     51,632,569       54,089,897             52,107,147       52,495,556



     
                GAAP diluted earnings (loss) per share                                                                                      $0.40            $0.17                  $0.91          $(0.07)





     
                Non-GAAP adjustments:



     Add: GAAP income tax provision (benefit)                                                                                                12,140            9,069                 18,567          (5,032)



     Add: Total non-GAAP adjustments affecting income from operations                                                                        35,042           57,544                140,804          197,926



     
                Non-GAAP income before provision for income taxes                                                                          67,724           75,630                206,963          189,315



     Assumed non-GAAP income tax provision(2)                                                                                                16,592           15,126                 50,706           37,863



     
                Non-GAAP net income                                                                                                       $51,132          $60,504               $156,257         $151,452





     Shares used in computing non-GAAP diluted earnings per share                                                                        51,632,569       54,089,897             52,107,147       53,469,768



     
                Non-GAAP diluted earnings per share                                                                                         $0.99            $1.12                  $3.00            $2.83




     (1) Includes Security Incident-related costs incurred during the three months ended
            September 30, 2024 which were insignificant, during the nine months ended September 30,
            2024 of $12.8 million, which included approximately $6.8 million in recorded liabilities
            for loss contingencies, and during the three and nine months ended September 30, 2023 of
            $4.1 million and $48.6 million, respectively, which included approximately $0.0 million
            and $30.0 million, respectively, in recorded aggregate liabilities for loss
            contingencies. Recorded expenses consisted primarily of payments to third-party service
            providers and consultants, including legal fees, as well as settlements of customer
            claims, negotiated settlements and accruals for certain loss contingencies. Not included
            in this adjustment were costs associated with enhancements to our cybersecurity program.
            For full year 2024, we currently expect pre-tax expenses of approximately $5 million to
            $10 million and cash outlays of approximately $8 million to $13 million for ongoing
            legal fees related to the Security Incident. Not included in these ranges are our
            previous settlements or current accruals for loss contingencies related to the matters
            discussed below. In line with our policy, legal fees are expensed as incurred. As of
            September 30, 2024, we have recorded approximately $0.7 million in aggregate liabilities
            for loss contingencies based primarily on recent negotiations with certain customers
            related to the Security Incident that we believe we can reasonably estimate. During the
            third quarter of 2024, we paid $6.8 million in connection with our settlement with the
            Attorney General of the State of California (as previously disclosed on June 14, 2024).
            It is reasonably possible that our estimated or actual losses may change in the near
            term for those matters and be materially in excess of the amounts accrued, but we are
            unable at this time to reasonably estimate the possible additional loss. There are other
            Security Incident-related matters, including customer claims, customer constituent
            class actions and governmental investigations, for which we have not recorded a
            liability for a loss contingency as of September 30, 2024 because we are unable at this
            time to reasonably estimate the possible loss or range of loss. Each of these matters
            could, separately or in the aggregate, result in an adverse judgment, settlement, fine,
            penalty or other resolution, the amount, scope and timing of which we are currently
            unable to predict, but could have a material adverse impact on our results of
            operations, cash flows or financial condition.



     (2) Beginning in 2024, we now apply a non-GAAP effective tax rate of 24.5% when calculating
            non-GAAP net income and non-GAAP diluted earnings per share. For the three and nine
            months ended September 30, 2023, the tax impact related to non-GAAP adjustments is
            calculated under our historical non-GAAP effective tax rate of 20.0%.


                                                                      
              
                
                  Blackbaud, Inc.

                                             
              
                
                  Reconciliation of GAAP to Non-GAAP Financial Measures (continued)

                                                                        
              
                
                  (Unaudited)






              
                (dollars in thousands)                                                                                                                      Three months ended                             Nine months ended
                                                                                                                                                
                September 30,           
                September 30,


                                                                                                                
              
                2024            2023                    2024            2023



              GAAP revenue(1)                                                                                                                      $286,727         $277,626               $853,263          $810,421



              
                GAAP revenue growth                                                                                                        3.3 %                                 5.3 %



              Less: Non-GAAP revenue from divested businesses(2)                                                                                          -         (2,692)                                (5,189)



              Non-GAAP organic revenue(2)                                                                                                          $286,727         $274,934               $853,263          $805,232



              
                Non-GAAP organic revenue growth                                                                                            4.3 %                                 6.0 %





              Non-GAAP organic revenue(3)                                                                                                          $286,727         $274,934               $853,263          $805,232



              Foreign currency impact on non-GAAP organic revenue(4)                                                                                (1,024)                               (2,130)



              Non-GAAP organic revenue on constant currency basis(4)                                                                               $285,703         $274,934               $851,133          $805,232



              
                Non-GAAP organic revenue growth on constant currency basis                                                                 3.9 %                                 5.7 %





              GAAP recurring revenue                                                                                                               $280,018         $269,001               $832,912          $784,139



              
                GAAP recurring revenue growth                                                                                              4.1 %                                 6.2 %



              Less: Non-GAAP recurring revenue from divested businesses(2)                                                                                -



              Non-GAAP organic recurring revenue(3)                                                                                                $280,018         $269,001               $832,912          $784,139



              
                Non-GAAP organic recurring revenue growth                                                                                  4.1 %                                 6.2 %





              Non-GAAP organic recurring revenue(2)                                                                                                $280,018         $269,001               $832,912          $784,139



              Foreign currency impact on non-GAAP organic recurring revenue(4)                                                                      (1,005)                               (2,070)



              Non-GAAP organic recurring revenue on constant currency basis(4)                                                                     $279,013         $269,001               $830,842          $784,139



              
                Non-GAAP organic recurring revenue growth on constant                                                                      3.7 %                                 6.0 %
    currency basis




     (1) Includes EVERFI revenue of $19.4 million and $26.2 million for the three months ended
            September 30, 2024 and 2023, respectively, and $66.8 million and $80.4 million for the
            nine months ended September 30, 2024 and 2023, respectively.



     (2) Non-GAAP revenue from divested businesses excludes revenue associated with divested
            businesses. The exclusion of the prior period revenue is to present the results of the
            divested business with the results of the combined company for the same period of time
            in both the prior and current periods.



     (3) Non-GAAP organic revenue and non-GAAP organic recurring revenue for the prior year
            periods presented herein may not agree to non-GAAP organic revenue and non-GAAP
            organic recurring revenue presented in the respective prior period quarterly financial
            information solely due to the manner in which non-GAAP organic revenue growth and non-
            GAAP organic recurring revenue growth are calculated.



     (4) To determine non-GAAP organic revenue growth and non-GAAP organic recurring revenue
            growth on a constant currency basis, revenues from entities reporting in foreign
            currencies were translated to U.S. Dollars using the comparable prior period's quarterly
            weighted average foreign currency exchange rates. The primary foreign currencies
            creating the impact are the Australian Dollar, British Pound, Canadian Dollar and Euro.


                                                               
              
                
                  Blackbaud, Inc.

                                      
              
                
                  Reconciliation of GAAP to Non-GAAP Financial Measures (continued)

                                                                 
              
                
                  (Unaudited)






     
                (dollars in thousands)                                                                                                                        Three months ended                             Nine months ended
                                                                                                                                            
              September 30,           
               September 30,


                                                                                                           
              
                2024           2023                    2024           2023



     
                GAAP net income (loss)                                                                                                      $20,542           $9,017               $47,592          $(3,579)



     
                Non-GAAP adjustments:



     Add: Interest, net                                                                                                                        11,022            6,608                32,150            24,893



     Add: GAAP income tax provision (benefit)                                                                                                  12,140            9,069                18,567           (5,032)



     Add: Depreciation                                                                                                                          3,293            3,293                 9,621             9,901



     Add: Amortization of intangibles from business combinations                                                                               15,585           13,910                46,693            41,719



     Add: Amortization of software and content development costs(1)                                                                            13,186           11,573                37,915            33,113



     Subtotal                                                                                                                                  55,226           44,453               144,946           104,594



     
                Non-GAAP EBITDA                                                                                                             $75,768          $53,470              $192,538          $101,015



     
                Non-GAAP EBITDA margin(2)                                                                                                    26.4 %                               22.6 %





     
                Non-GAAP adjustments:



     Add: Stock-based compensation expense                                                                                                    $18,574          $32,379               $76,430           $95,668



     Add: Employee severance                                                                                                                        -             140                                  5,094



     Add: Acquisition and disposition-related costs(3)                                                                                            246            7,029                 4,899             6,799



     Add: Security Incident-related costs(3)                                                                                                      637            4,086                12,782            48,646



     Subtotal                                                                                                                                  19,457           43,634                94,111           156,207



     
                Non-GAAP adjusted EBITDA                                                                                                    $95,225          $97,104              $286,649          $257,222



     
                Non-GAAP adjusted EBITDA margin(4)                                                                                           33.2 %                               33.6 %





     
                Rule of 40(5)                                                                                                                37.5 %                               39.6 %





     Non-GAAP adjusted EBITDA                                                                                                                 $95,225          $97,104              $286,649          $257,222



     Foreign currency impact on Non-GAAP adjusted EBITDA(6)                                                                                     (556)         (1,162)              (1,059)              709



     
                Non-GAAP adjusted EBITDA on constant currency basis(6)                                                                      $94,669          $95,942              $285,590          $257,931



     
                Non-GAAP adjusted EBITDA margin on constant currency basis                                                                   33.1 %                               33.6 %





     
                Rule of 40 on constant currency basis(7)                                                                                     37.0 %                               39.3 %




     (1)   Includes amortization expense related to software and content development costs, and
              amortization expense from capitalized cloud computing implementation costs.



     (2) 
     Measured by GAAP revenue divided by non-GAAP EBITDA.



     (3)   See additional details in the reconciliation of GAAP to Non-GAAP operating income above.



     (4) 
     Measured by non-GAAP organic revenue divided by non-GAAP adjusted EBITDA.



     (5)   Measured by non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. See
              Non-GAAP organic revenue growth table above.



     (6)   To determine non-GAAP adjusted EBITDA on a constant currency basis, non-GAAP adjusted
              EBITDA from entities reporting in foreign currencies were translated to U.S. Dollars
              using the comparable prior period's quarterly weighted average foreign currency exchange
              rates. The primary foreign currencies creating the impact are the Australian Dollar,
              British Pound, Canadian Dollar and Euro.



     (7)   Measured by non-GAAP organic revenue growth on constant currency basis plus non-GAAP
              adjusted EBITDA margin on constant currency basis.



     
                (dollars in thousands)                                                   Nine months ended
                                                                           
             September 30,


                                                                  
     
     2024      2023



     
                GAAP net cash provided by operating activities           $222,386      $202,983



     
                GAAP operating cash flow margin                            26.1 %       25.0 %



     
                Non-GAAP adjustments:



     Less: purchase of property and equipment                               (7,235)      (4,243)



     Less: capitalized software and content development costs              (42,882)     (44,664)



     
                Non-GAAP free cash flow                                  $172,269      $154,076



     
                Non-GAAP free cash flow margin                             20.2 %       19.0 %



     
                Non-GAAP adjustments:



     Add: Security Incident-related cash flows                               15,081        23,100



     
                Non-GAAP adjusted free cash flow                         $187,350      $177,176



     
                Non-GAAP adjusted free cash flow margin                    22.0 %       21.9 %

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SOURCE Blackbaud