Medi-Rents & Sales, Inc. Provides Notification of Data Security Incident

Baltimore, MD - Medi-Rents & Sales, Inc. ("Medi-Rents") has become aware of a data security incident that may have impacted protected health information belonging to certain patients.

On February 28, 2024, Medi-Rents discovered a potential network disruption. Upon discovery, Medi-Rents immediately secured its network and engaged a third-party team of forensic specialists to determine the full nature and scope of the incident. On June 3, 2024, following a thorough investigation, Medi-Rents confirmed that a limited amount of patient information may have been accessed by an unauthorized third party in connection with this incident.

The types of information contained within the affected data included patient names, addresses, Social Security numbers, driver's license or state identification card numbers, financial account information, payment card information, dates of birth, medical diagnosis and treatment information, and/or health insurance information. Importantly, the information potentially impacted varies for each individual and may include all, or just one of the above-listed types of information.

On June 17, 2024, Medi-Rents provided written notice of this incident to potentially impacted individuals.

In response to this incident, Medi-Rents has taken steps to secure its network, implemented additional security measures within its network, and is reviewing its current policies and procedures related to data security. Although Medi-Rents has no evidence of actual or attempted misuse of information as a result of this incident, patients are nonetheless encouraged to monitor their account statements and explanation of benefits forms for suspicious activity and to detect errors. Patients may also wish to contact the three major credit agencies to place a fraud alert on their credit report - the credit agencies' contact information is: Equifax (888-378-4329); TransUnion (833-395-6938); and Experian (888-397-3472).

Medi-Rents has established a toll-free call center to answer questions about the incident and to address related concerns. You can call our dedicated hotline at 1-800-405-6108, Monday through Friday from 8 a.m. to 8 p.m. (Eastern Standard Time) (excluding major U.S. holidays). You may also write us at 743 S. Conkling Street, Baltimore, MD 21224.

The privacy and protection of information is a top priority for Medi-Rents, and we deeply regret any inconvenience or concern this incident may cause.

Media Contact: Meghan Farally

/PRNewswire -- Dec. 27, 2024/

SOURCE Medi-Rents & Sales, Inc.