Blackbaud Announces 2024 Fourth Quarter and Full Year Results

CHARLESTON, S.C., Feb. 18, 2025 /PRNewswire/ -- Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, today announced financial results for its fourth quarter and full year ended December 31, 2024.

"2024 is a reflection of our successful work in solidifying Blackbaud's attractive and improving financial model over the past five years where our revenue, cash flows and Rule of 40 metrics have all improved significantly," said Mike Gianoni, president, CEO and vice chairman of the board of directors, Blackbaud. "This success is the result of a proven operating plan, continuous product innovation, refinement of our go-to-market programs, a focus on efficiencies and effectiveness, and a steadfast dedication to not only powering social impact but centering it in all we do with both our customers and employees. Blackbaud's multi-year trajectory will also be built on these tenets, and when combined with our future opportunities, we see a path to becoming a Rule of 45 company by 2030."

Fourth Quarter 2024 Results Compared to Fourth Quarter 2023 Results:

    --  GAAP total revenue was $302.2 million, up 2.4% and non-GAAP organic
        revenue increased 3.2%.
    --  GAAP recurring revenue was $296.2 million, up 3.1% and represented 98%
        of total revenue. Non-GAAP organic recurring revenue increased 3.1%.
    --  GAAP loss from operations was $367.1 million, inclusive of aggregate
        pre-tax EVERFI impairment and disposition charges of $405.4 million,
        with GAAP operating margin of (121.5)%, a decrease of 13,250 basis
        points.
    --  Non-GAAP income from operations was $82.7 million, with non-GAAP
        operating margin of 27.4%, a decrease of 100 basis points.
    --  GAAP net loss was $330.8 million, inclusive of aggregate pre-tax EVERFI
        impairment and disposition charges of $405.4 million, with GAAP diluted
        loss per share of $6.74, down $6.84 per share.
    --  Non-GAAP net income was $54.4 million, with non-GAAP diluted earnings
        per share of $1.08, down $0.06 per share.
    --  Non-GAAP adjusted EBITDA was $102.2 million, up $3.0 million, with
        non-GAAP adjusted EBITDA margin of 33.8%, an increase of 20 basis
        points.
    --  GAAP net cash provided by operating activities was $73.6 million, an
        increase of $76.9 million, with GAAP operating cash flow margin of
        24.3%, an increase of 2,540 basis points.
    --  Non-GAAP free cash flow was $56.5 million, an increase of $75.1 million,
        with non-GAAP free cash flow margin of 18.7%, an increase of 2,500 basis
        points.
    --  Non-GAAP adjusted free cash flow was $57.3 million, an increase of $21.0
        million, with non-GAAP adjusted free cash flow margin of 19.0%, an
        increase of 670 basis points.

"During 2024 we achieved several significant milestones, including the divestment of EVERFI and the finalization of nearly all of our outstanding security litigation efforts," said Tony Boor, executive vice president and CFO, Blackbaud. "By putting these items behind us, the company is 100% focused on providing our customers and prospects powerful solutions to allow them to spend more time on what matters to them: making a concrete difference through their vital social impact work and easing their administrative burdens."

"To our existing and prospective shareholders, we remain committed to delivering an attractive financial investment balanced between top-line growth, profitability, and cash flow, all of which are supported by our proven operating plan. In 2024, we repurchased 10% of our outstanding stock and if you add back in net share settlement on employee stock compensation, the number moves to 11%. We plan to continue to be purposeful about buying back our stock in 2025, anticipating buying back 3% to 5% of our total outstanding shares as we look to deliver on Blackbaud's compelling investment thesis."

An explanation of all non-GAAP financial measures referenced in this press release, including the Rule of 40, is included below under the heading "Non-GAAP Financial Measures." A reconciliation of the company's non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.

Recent Company Highlights

    --  Blackbaud announced the sale of its EVERFI Inc. business to a private
        investment firm unaffiliated with Blackbaud.
    --  Blackbaud appointed Bradley Pyburn, former chief of staff of U.S. Cyber
        Command, to its board of directors.
    --  At its semi-annual Product Update Briefings in November, Blackbaud
        showcased recent innovation and future roadmap direction across its
        suite of solutions, diving further into the six waves of innovation the
        company announced at bbcon 2024.
    --  Blackbaud celebrated GivingTuesday, kicking off the global giving
        holiday at Nasdaq and also supporting customers through a Giving Glow-Up
        Giveaway contest for Blackbaud Donation Form users.
    --  For the fourth consecutive year, Blackbaud was named to Newsweek's list
        of America's Most Responsible Companies, which recognizes U.S.-based
        companies for their commitment to making a positive global impact.
    --  The company announced that its 2025 annual major gift will support the
        Center for Disaster Philanthropy (CDP), a nonprofit organization that
        helps individuals, foundations and corporations increase the
        effectiveness of their philanthropic response to disasters and
        humanitarian crises.
    --  Blackbaud marked five years of its Social Good Startup Program, which
        has now supported 77 startups with a 92% success rate, providing cutting
        edge social impact technology to the sector. The program welcomed its
        10(th) cohort in January.
    --  Blackbaud announced an industry-leading partnership with True Impact®
        to bring predictive, outcome-based impact data into Blackbaud Impact
        Edge(TM), the company's AI-powered social impact reporting and
        storytelling solution for YourCause® from Blackbaud® corporate
        customers.
    --  The company rolled out Blackbaud Donation Forms in Australia and New
        Zealand, with its Optimized Donation Forms now available for Raiser's
        Edge NXT® users and its Standard and Optimized Donation Forms now
        available for Blackbaud CRM(TM) users in the region.

Visit www.blackbaud.com/newsroom for more information about Blackbaud's recent highlights.

Full-Year 2024 Results Compared to Full-Year 2023 Results:

    --  GAAP total revenue was $1.2 billion, up 4.5% and non-GAAP organic
        revenue increased 5.2%.
    --  GAAP recurring revenue was $1.1 billion, up 5.4% and represented 98% of
        total revenue. Non-GAAP organic recurring revenue increased 5.4%.
    --  GAAP loss from operations was $270.5 million, inclusive of aggregate
        pre-tax EVERFI impairment and disposition charges of $405.4 million,
        with GAAP operating margin of (23.4)%, a decrease of 2,740 basis points.
    --  Non-GAAP income from operations was $320.1 million, with non-GAAP
        operating margin of 27.7%, an increase of 110 basis points.
    --  GAAP net loss was $283.2 million, inclusive of aggregate pre-tax EVERFI
        impairment and disposition charges of $405.4 million, with GAAP diluted
        loss per share of $5.60, down $5.63 per share.
    --  Non-GAAP net income was $210.7 million, with non-GAAP diluted earnings
        per share of $4.07, up $0.09 per share.
    --  Non-GAAP adjusted EBITDA was $388.9 million, up $32.4 million, with
        non-GAAP adjusted EBITDA margin of 33.7%, an increase of 150 basis
        points.
    --  GAAP net cash provided by operating activities was $296.0 million, an
        increase of $96.3 million, with GAAP operating cash flow margin of
        25.6%, an increase of 750 basis points.
    --  Non-GAAP free cash flow was $228.8 million, an increase $93.3 million,
        with non-GAAP free cash flow margin of 19.8%, an increase of 750 basis
        points.
    --  Non-GAAP adjusted free cash flow was $244.7 million, an increase of
        $31.2 million, with non-GAAP adjusted free cash flow margin of 21.2%, an
        increase of 190 basis points.

Financial Outlook

Blackbaud today announced its 2025 full year financial guidance:

    --  GAAP revenue of $1.115 billion to $1.125 billion
        --  Organic revenue growth at constant currency of 4.5% to 5.4%
    --  Non-GAAP adjusted EBITDA margin of 34.9% to 35.9%
    --  Non-GAAP earnings per share of $4.16 to $4.35
    --  Non-GAAP adjusted free cash flow of $185 million to $195 million

Included in its 2025 full year financial guidance are the following updated assumptions:

    --  Non-GAAP annualized effective tax rate is expected to be approximately
        24.5%
    --  Interest expense for the year is expected to be approximately $65
        million to $69 million
    --  Fully diluted shares for the year are expected to be approximately 48.5
        million to 49.5 million
    --  Capital expenditures for the year are expected to be approximately $55
        million to $65 million, including approximately $50 million to $60
        million of capitalized software development costs

Blackbaud has not reconciled forward-looking full-year non-GAAP financial measures contained in this news release to their most directly comparable GAAP measures, as permitted by Item 10(e)(1)(i)(B) of Regulation S-K. Such reconciliations would require unreasonable efforts at this time to estimate and quantify with a reasonable degree of certainty various necessary GAAP components, including for example those related to compensation, acquisition transactions and integration, tax items or others that may arise during the year. These components and other factors could materially impact the amount of the future directly comparable GAAP measures, which may differ significantly from their non-GAAP counterparts.

In order to provide a meaningful basis for comparison, Blackbaud uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, capital expenditures for property and equipment, plus cash outflows related to the previously disclosed Security Incident discovered in May 2020 (the "Security Incident"). Total costs related to the Security Incident exceeded the limit of our insurance coverage during the first quarter of 2022. For full year 2025, Blackbaud currently expects net cash outlays of $3 million to $4 million for ongoing legal fees related to the Security Incident. In line with the company's policy, all associated costs due to third-party service providers and consultants, including legal fees, are expensed as incurred. Please refer to the section below titled "Non-GAAP Financial Measures" for more information on Blackbaud's use of non-GAAP financial measures.

Stock Repurchase Program

As of December 31, 2024, Blackbaud had approximately $645 million remaining under its common stock repurchase program that was expanded, replenished and reauthorized in July 2024.



     
            Conference Call Details




      What:                              Blackbaud's Fourth Quarter and Full Year 2024
                                          Conference Call


      When:                            
     February 18, 2025


      Time:                            
     8:00 a.m. (Eastern Time)


       Live
       Call:                           
     1-877-407-3088 (US/Canada)


      Webcast:                                      Blackbaud's Investor Relations Webpage

About Blackbaud

Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud's essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud's solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek's list of America's Most Responsible Companies, Quartz's list of Best Companies for Remote Workers and Forbes' list of America's Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com, or follow us on X/Twitter, LinkedIn, Instagram, and Facebook.

Investor Contact
IR@blackbaud.com

Media Contact
media@blackbaud.com

Forward-Looking Statements

Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding the predictability of our financial condition and results of operations. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; cybersecurity and data protection risks and related liabilities; potential litigation involving us; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC's website at www.sec.gov or upon request from Blackbaud's investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

Trademarks

All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

Non-GAAP Financial Measures

Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. Blackbaud uses non-GAAP financial measures internally in analyzing its operational performance. Accordingly, Blackbaud believes these non-GAAP measures are useful to investors, as a supplement to GAAP measures, in evaluating its ongoing operational performance and trends and in comparing its financial results from period-to-period with other companies in Blackbaud's industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to potential differences in the exact method of calculation between companies.

The non-GAAP financial measures discussed above exclude the impact of certain transactions that Blackbaud believes are not directly related to its operating performance in any particular period, but are for its long-term benefit over multiple periods. Blackbaud believes these non-GAAP financial measures reflect its ongoing business in a manner that allows for meaningful period-to-period comparisons and analysis of trends in its business.

While Blackbaud believes these non-GAAP measures provide useful supplemental information, non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliations of these non-GAAP measures to their most directly comparable GAAP financial measures.

As previously disclosed, beginning in 2024, we apply a non-GAAP effective tax rate of 24.5% when calculating non-GAAP net income and non-GAAP diluted earnings per share. The non-GAAP tax rate utilized in future periods will be reviewed annually to determine whether it remains appropriate in consideration of our financial results including our periodic effective tax rate calculated in accordance with GAAP, our operating environment and related tax legislation in effect and other factors deemed necessary. All 2023 measures of non-GAAP net income and non-GAAP diluted earnings per share included in this news release are calculated under Blackbaud's historical non-GAAP effective tax rate of 20.0%.

Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment. In addition, and in order to provide a meaningful basis for comparison, Blackbaud also uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment, plus cash outflows related to the Security Incident. Blackbaud believes non-GAAP free cash flow and non-GAAP adjusted free cash flow provide useful measures of the company's operating performance. Non-GAAP free cash flow and Non-GAAP adjusted free cash flow are not intended to represent and should not be viewed as the amount of residual cash flow available for discretionary expenditures.

In addition, Blackbaud uses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis, non-GAAP organic recurring revenue growth and non-GAAP organic recurring revenue growth on a constant currency basis, in analyzing its operating performance. Blackbaud believes that these non-GAAP measures are useful to investors, as a supplement to GAAP measures, for evaluating the periodic growth of its business on a consistent basis. Each of these measures excludes incremental acquisition-related revenue attributable to companies, if any, acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these measures reflects presentation of full-year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period. In addition, each of these measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business' organic revenue growth and revenue run-rate.

Rule of 40 is defined as non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. Non-GAAP adjusted EBITDA is defined as GAAP net income plus interest, net; income tax provision (benefit); depreciation; amortization of intangible assets from business combinations; amortization of software and content development costs; stock-based compensation; employee severance; acquisition and disposition-related costs; Security Incident-related costs; and impairment and disposition charges.


                                                                                                                                                                                                                             
              
                Blackbaud, Inc.


                                                                                                                                                                                                                       
              
                Consolidated Balance Sheets


                                                                                                                                                                                                                               
              
                (Unaudited)





     
                (dollars in thousands, except per share amounts)                                                                                                                                                                                                          December 31, December 31,
                                                                                                                                                                                                                                                                                     2024          2023



     
                Assets



     Current assets:



     Cash and cash equivalents                                                                                                                                                                                                                                                   $67,628       $31,251



     Restricted cash                                                                                                                                                                                                                                                             741,884       697,006



     Accounts receivable, net of allowance of $5,228 and $6,907 at December 31, 2024 and December 31, 2023, respectively                                                                                                                                                          83,539       101,862



     Customer funds receivable                                                                                                                                                                                                                                                     1,970           353



     Prepaid expenses and other current assets                                                                                                                                                                                                                                    79,418        99,285



     
                Total current assets                                                                                                                                                                                                                                           974,439       929,757



     Property and equipment, net                                                                                                                                                                                                                                                  91,926        98,689



     Operating lease right-of-use assets                                                                                                                                                                                                                                          26,554        36,927



     Software and content development costs, net                                                                                                                                                                                                                                 148,319       160,194



     Goodwill                                                                                                                                                                                                                                                                  1,052,506     1,053,738



     Intangible assets, net                                                                                                                                                                                                                                                      132,881       581,937



     Other assets                                                                                                                                                                                                                                                                 67,221        51,037



     
                Total assets                                                                                                                                                                                                                                                $2,493,846    $2,912,279



     
                Liabilities and stockholders' equity



     Current liabilities:



     Trade accounts payable                                                                                                                                                                                                                                                      $50,810       $25,184



     Accrued expenses and other current liabilities                                                                                                                                                                                                                               77,453        64,322



     Due to customers                                                                                                                                                                                                                                                            742,340       695,842



     Debt, current portion                                                                                                                                                                                                                                                        23,875        19,259



     Deferred revenue, current portion                                                                                                                                                                                                                                           359,529       392,530



     
                Total current liabilities                                                                                                                                                                                                                                    1,254,007     1,197,137



     Debt, net of current portion                                                                                                                                                                                                                                              1,051,110       760,405



     Deferred tax liability                                                                                                                                                                                                                                                        9,518        93,292



     Deferred revenue, net of current portion                                                                                                                                                                                                                                      2,015         2,397



     Operating lease liabilities, net of current portion                                                                                                                                                                                                                          34,186        40,085



     Other liabilities                                                                                                                                                                                                                                                             4,796        10,258



     
                Total liabilities                                                                                                                                                                                                                                            2,355,632     2,103,574



     Commitments and contingencies



     Stockholders' equity:



     Preferred stock; 20,000,000 shares authorized, none outstanding                                                                                                                                                                                                                   -



     Common stock, $0.001 par value; 180,000,000 shares authorized, 70,943,373 and 69,188,304 shares issued at December 31, 2024 and December 31, 2023, respectively; 49,245,588 and 53,625,440 shares outstanding at December 31, 2024 and December 31, 2023, respectively           71            69



     Additional paid-in capital                                                                                                                                                                                                                                                1,291,442     1,203,012



     Treasury stock, at cost; 21,697,785 and 15,562,864 shares at December 31, 2024 and December 31, 2023, respectively                                                                                                                                                      (1,060,348)    (591,557)



     Accumulated other comprehensive loss                                                                                                                                                                                                                                        (4,869)      (1,688)



     (Accumulated deficit) retained earnings                                                                                                                                                                                                                                    (88,082)      198,869



     
                Total stockholders' equity                                                                                                                                                                                                                                     138,214       808,705



     
                Total liabilities and stockholders' equity                                                                                                                                                                                                                  $2,493,846    $2,912,279


                                                                 
              
                Blackbaud, Inc.


                                                  
              
                Consolidated Statements of Comprehensive Loss


                                                                   
              
                (Unaudited)





     
                (dollars in thousands, except per share amounts)                                                                             Three months ended                              Years ended
                                                                                                                           
               December 31,            
                December 31,


                                                                                              
              
                2024        2023                   2024             2023



     
                Revenue



     Recurring                                                                                                               $296,202        $287,381              $1,129,114       $1,071,520



     One-time services and other                                                                                                6,030           7,630                  26,381           33,912



     
                Total revenue                                                                                               302,232         295,011               1,155,495        1,105,432



     
                Cost of revenue



     Cost of recurring                                                                                                        132,944         127,897                 494,588          470,455



     Cost of one-time services and other                                                                                        4,925           7,938                  21,704           31,733



     
                Total cost of revenue                                                                                       137,869         135,835                 516,292          502,188



     
                Gross profit                                                                                                164,363         159,176                 639,203          603,244



     
                Operating expenses



     Sales, marketing and customer success                                                                                     50,099          52,120                 197,499          212,158



     Research and development                                                                                                  39,348          38,602                 160,586          153,304



     General and administrative                                                                                                35,881          35,356                 142,723          189,938



     Amortization                                                                                                                 817             784                   3,541            3,139



     EVERFI disposition                                                                                                       405,360                                405,360



     
                Total operating expenses                                                                                    531,505         126,862                 909,709          558,539



     
                (Loss) income from operations                                                                             (367,142)         32,314               (270,506)          44,705



     Interest expense                                                                                                        (15,503)        (8,473)               (55,634)        (39,922)



     Other income, net                                                                                                          4,895           2,414                  14,549           12,861



     
                (Loss) income before (benefit) provision for income taxes                                                 (377,750)         26,255               (311,591)          17,644



     Income tax (benefit) provision                                                                                          (43,207)         20,856                (24,640)          15,824



     
                Net (loss) income                                                                                        $(334,543)         $5,399              $(286,951)          $1,820



     
                (Loss) earnings per share



     Basic                                                                                                                    $(6.82)          $0.10                 $(5.68)           $0.03



     Diluted                                                                                                                  $(6.82)          $0.10                 $(5.68)           $0.03



     
                Common shares and equivalents outstanding



     Basic weighted average shares                                                                                         49,051,396      52,697,294              50,560,538       52,546,406



     Diluted weighted average shares                                                                                       49,051,396      54,439,689              50,560,538       53,721,342



     
                Other comprehensive income (loss)



     Foreign currency translation adjustment                                                                                 $(8,439)         $4,630                $(2,822)          $5,049



     Unrealized gain (loss) on derivative instruments, net of tax                                                              10,457        (14,459)                  (359)        (15,675)



     
                Total other comprehensive income (loss)                                                                       2,018         (9,829)                (3,181)        (10,626)



     
                Comprehensive loss                                                                                       $(332,525)       $(4,430)             $(290,132)        $(8,806)


                                                                                
              
                Blackbaud, Inc.


                                                                     
              
                Consolidated Statements of Cash Flows


                                                                                  
              
                (Unaudited)




                                                                                                                                                        Years ended
                                                                                                                                   
               December 31,



     
                (dollars in thousands)                                                                                                 2024            2023



     
                Cash flows from operating activities



     Net (loss) income                                                                                                             $(286,951)         $1,820



     Adjustments to reconcile net (loss) income to net cash provided by operating activities:



     Depreciation and amortization                                                                                                    121,665         109,487



     Provision for credit losses and sales returns                                                                                      4,932           4,500



     Stock-based compensation expense                                                                                                 104,968         127,762



     Deferred taxes                                                                                                                  (85,012)       (24,368)



     Amortization of deferred financing costs and discount                                                                              2,540           1,775



     Loss on disposition of businesses                                                                                                 16,847



     EVERFI impairment charges                                                                                                        390,204



     Other non-cash adjustments                                                                                                         2,462           5,023



     Changes in operating assets and liabilities, net of acquisition and disposal of businesses:



     Accounts receivable                                                                                                                4,729         (3,237)



     Prepaid expenses and other assets                                                                                                  5,208          16,851



     Trade accounts payable                                                                                                            28,336        (18,576)



     Accrued expenses and other liabilities                                                                                          (11,419)       (30,275)



     Deferred revenue                                                                                                                 (2,541)          8,872



     
                Net cash provided by operating activities                                                                           295,968         199,634



     
                Cash flows from investing activities



     Purchase of property and equipment                                                                                               (7,443)        (4,685)



     Capitalized software and content development costs                                                                              (59,757)       (59,443)



     Purchase of net assets of acquired companies, net of cash and restricted cash acquired                                                 -           (13)



     Cash (used) received in disposition of business                                                                                  (1,179)



     Other investing activities                                                                                                       (5,029)          (250)



     
                Net cash used in investing activities                                                                              (73,408)       (64,391)



     
                Cash flows from financing activities



     Proceeds from issuance of debt                                                                                                 1,441,400         293,200



     Payments on debt                                                                                                             (1,144,709)      (374,595)



     Debt issuance costs                                                                                                              (6,458)



     Employee taxes paid for withheld shares upon equity award settlement                                                            (56,828)       (35,867)



     Change in due to customers                                                                                                        46,957         (6,812)



     Change in customer funds receivable                                                                                              (1,679)           (60)



     Purchase of treasury stock                                                                                                     (418,034)       (18,831)



     
                Net cash used in financing activities                                                                             (139,351)      (142,965)



     Effect of exchange rate on cash, cash equivalents and restricted cash                                                            (1,954)          2,048



     
                Net increase (decrease) in cash, cash equivalents and restricted cash                                                81,255         (5,674)



     
                Cash, cash equivalents and restricted cash, beginning of year                                                       728,257         733,931



     
                Cash, cash equivalents and restricted cash, end of year                                                            $809,512        $728,257

The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same such amounts shown above in the consolidated statements of cash flows:



     
                (dollars in thousands)                                             December 31, December 31,
                                                                                              2024          2023



     Cash and cash equivalents                                                            $67,628       $31,251



     Restricted cash                                                                      741,884       697,006



     Total cash, cash equivalents and restricted cash in the statement of cash flows     $809,512      $728,257


                                                                      
              
                Blackbaud, Inc.


                                                   
              
                Reconciliation of GAAP to Non-GAAP Financial Measures


                                                                        
              
                (Unaudited)





     
                (dollars in thousands, except per share amounts)                                                                                       Three months ended                              Years ended
                                                                                                                                     
               December 31,            
                December 31,


                                                                                                        
              
                2024        2023                   2024             2023



     
                GAAP Revenue                                                                                                         $302,232        $295,011              $1,155,495       $1,105,432





     
                GAAP gross profit                                                                                                    $164,363        $159,176                $639,203         $603,244



     
                GAAP gross margin                                                                                                      54.4 %         54.0 %                 55.3 %          54.6 %



     
                Non-GAAP adjustments:



     Add: Stock-based compensation expense                                                                                                4,026           4,416                  14,092           16,658



     Add: Amortization of intangibles from business combinations                                                                         12,988          13,099                  56,957           52,463



     Add: Employee severance                                                                                                                  -                                                   797



     Subtotal                                                                                                                            17,014          17,515                  71,049           69,918



     
                Non-GAAP gross profit                                                                                                $181,377        $176,691                $710,252         $673,162



     
                Non-GAAP gross margin                                                                                                  60.0 %         59.9 %                 61.5 %          60.9 %





     
                GAAP (loss) income from operations                                                                                 $(367,142)        $32,314              $(270,506)         $44,705



     
                GAAP operating margin                                                                                               (121.5) %         11.0 %               (23.4) %           4.0 %



     
                Non-GAAP adjustments:



     Add: Stock-based compensation expense                                                                                               28,538          32,094                 104,968          127,762



     Add: Amortization of intangibles from business combinations                                                                         13,805          13,883                  60,498           55,602



     Add: Employee severance                                                                                                                  -             55                                   5,149



     Add: Acquisition and disposition-related costs(1)                                                                                    1,201             657                   6,100            7,456



     Add: Security Incident-related costs(2)                                                                                                918           4,780                  13,700           53,426



     Add: EVERFI impairment and disposition charges                                                                                     405,360                                405,360



     Subtotal                                                                                                                           449,822          51,469                 590,626          249,395



     
                Non-GAAP income from operations                                                                                       $82,680         $83,783                $320,120         $294,100



     
                Non-GAAP operating margin                                                                                              27.4 %         28.4 %                 27.7 %          26.6 %





     
                GAAP (loss) income before (benefit) provision for income taxes                                                     $(377,750)        $26,255              $(311,591)         $17,644



     
                GAAP net (loss) income                                                                                             $(334,543)         $5,399              $(286,951)          $1,820





     Shares used in computing GAAP diluted (loss) earnings per share                                                                 49,051,396      54,439,689              50,560,538       53,721,342



     
                GAAP diluted (loss) earnings per share                                                                                $(6.82)          $0.10                 $(5.68)           $0.03





     
                Non-GAAP adjustments:



     Add: GAAP income tax (benefit) provision                                                                                          (43,207)         20,856                (24,640)          15,824



     Add: Total non-GAAP adjustments affecting income from operations                                                                   449,822          51,469                 590,626          249,395



     
                Non-GAAP income before provision for income taxes                                                                      72,072          77,724                 279,035          267,039



     Assumed non-GAAP income tax provision(3)                                                                                            17,658          15,545                  68,364           53,408



     
                Non-GAAP net income                                                                                                   $54,414         $62,179                $210,671         $213,631





     Shares used in computing non-GAAP diluted earnings per share                                                                    50,591,254      54,439,689              51,750,308       53,721,342



     
                Non-GAAP diluted earnings per share                                                                                     $1.08           $1.14                   $4.07            $3.98




     (1) Includes noncash impairment charges incurred during the twelve months ended December 31, 2024 and 2023 related to the subleases of our Washington, DC office location, the lease of which was acquired during
            the EVERFI acquisition.



     (2) Includes Security Incident-related costs incurred during the three and twelve months ended December 31, 2024 of $0.9 million and $13.7 million, respectively, which included approximately $6.8 million in
            recorded liabilities for loss contingencies, and during the three and twelve months ended December 31, 2023 of $4.8 million and $53.4 million, respectively, which included approximately $1.0 million and
            $31.0 million, respectively, in recorded liabilities for loss contingencies. Recorded expenses consisted primarily of payments to third-party service providers and consultants, including legal fees, as
            well as settlements of customer claims, negotiated settlements and accruals for certain loss contingencies. Not included in this adjustment were costs associated with enhancements to our cybersecurity
            program. For the year ended December 31, 2025, we currently expect pre-tax expenses of approximately $2 million to $3 million and cash outlays of approximately $3 million to $4 million for ongoing legal
            fees related to the Security Incident. In line with our policy, legal fees are expensed as incurred. As of December 31, 2024, we have recorded approximately $0.7 million in aggregate liabilities for loss
            contingencies based primarily on recent negotiations with certain customers  related to the Security Incident that we believe we can reasonably estimate. It is reasonably possible that our estimated or
            actual losses may change in the near term for those matters and be materially in excess of the amounts accrued, but we are unable at this time to reasonably estimate the possible additional loss. There
            are other Security Incident-related matters for which we have not recorded a liability for a loss contingency as of December 31, 2024 because we are unable at this time to reasonably estimate the
            possible loss or range of loss. Each of these matters could, separately or in the aggregate, result in an adverse judgment, settlement, fine, penalty or other resolution, the amount, scope and timing of
            which we are currently unable to predict, but could have a material adverse impact on our results of operations, cash flows or financial condition.



     (3) Beginning in 2024, we now apply a non-GAAP effective tax rate of 24.5% when calculating non-GAAP net income and non-GAAP diluted earnings per share. For the twelve months ended December 31, 2023, the
            tax impact related to non-GAAP adjustments is calculated under our historical non-GAAP effective tax rate of 20.0%.


                                                                               
              
                Blackbaud, Inc.


                                                      
              
                Reconciliation of GAAP to Non-GAAP Financial Measures (continued)


                                                                                 
              
                (Unaudited)





     
                (dollars in thousands)                                                                                                                                Three months ended                              Years ended
                                                                                                                                                     
              December 31,            
                December 31,


                                                                                                                            
              
            2024       2023                   2024            2023



     GAAP revenue(1)                                                                                                                                  $302,232        $295,011             $1,155,495        $1,105,432



     
                GAAP revenue growth                                                                                                                    2.4 %                                4.5 %



     Less: Non-GAAP revenue from divested businesses(2)                                                                                                      -        (2,213)                                (7,402)



     Non-GAAP organic revenue(2)                                                                                                                      $302,232        $292,798             $1,155,495        $1,098,030



     
                Non-GAAP organic revenue growth                                                                                                        3.2 %                                5.2 %





     Non-GAAP organic revenue(3)                                                                                                                      $302,232        $292,798             $1,155,495        $1,098,030



     Foreign currency impact on non-GAAP organic revenue(4)                                                                                              (857)                              (2,987)



     Non-GAAP organic revenue on constant currency basis(4)                                                                                           $301,375        $292,798             $1,152,508        $1,098,030



     
                Non-GAAP organic revenue growth on constant currency basis                                                                             2.9 %                                5.0 %





     GAAP recurring revenue                                                                                                                           $296,202        $287,381             $1,129,114        $1,071,520



     
                GAAP recurring revenue growth                                                                                                          3.1 %                                5.4 %



     Less: Non-GAAP recurring revenue from divested businesses(2)                                                                                            -



     Non-GAAP organic recurring revenue(3)                                                                                                            $296,202        $287,381             $1,129,114        $1,071,520



     
                Non-GAAP organic recurring revenue growth                                                                                              3.1 %                                5.4 %





     Non-GAAP organic recurring revenue(2)                                                                                                            $296,202        $287,381             $1,129,114        $1,071,520



     Foreign currency impact on non-GAAP organic recurring revenue(4)                                                                                    (843)                              (2,913)



     Non-GAAP organic recurring revenue on constant currency basis(4)                                                                                 $295,359        $287,381             $1,126,201        $1,071,520



     
                Non-GAAP organic recurring revenue growth on constant currency basis                                                                   2.8 %                                5.1 %




     (1) Includes EVERFI revenue of $18.7 million and $26.4 million for the three months ended December 31, 2024 and 2023, respectively, and $85.5 million and $106.9 million for the year ended December 31, 2024 and
            2023, respectively.



     (2) Non-GAAP revenue from divested businesses excludes revenue associated with divested businesses in the prior period. The exclusion of the prior period revenue is to present the results of the divested
            business with the results of the combined company for the same period of time in both the prior and current periods.



     (3) Non-GAAP organic revenue and non-GAAP organic recurring revenue for the prior year periods presented herein may not agree to non-GAAP organic revenue and non-GAAP organic recurring revenue presented in
            the respective prior period quarterly financial information solely due to the manner in which non-GAAP organic revenue growth and non-GAAP organic recurring revenue growth are calculated.



     (4) To determine non-GAAP organic revenue growth and non-GAAP organic recurring revenue growth on a constant currency basis, revenues from entities reporting in foreign currencies were translated to U.S.
            Dollars using the comparable prior period's quarterly weighted average foreign currency exchange rates. The primary foreign currencies creating the impact are the Australian Dollar, British Pound,
            Canadian Dollar and Euro.


                                                                       
              
                Blackbaud, Inc.


                                              
              
                Reconciliation of GAAP to Non-GAAP Financial Measures (continued)


                                                                         
              
                (Unaudited)





     
                (dollars in thousands)                                                                                                                   Three months ended                              Years ended
                                                                                                                                        
              December 31,            
                December 31,


                                                                                                           
              
                2024       2023                   2024            2023



     
                GAAP net (loss) income                                                                                               $(334,543)         $5,399             $(286,951)           $1,820



     
                Non-GAAP adjustments:



     Add: Interest, net                                                                                                                    13,638           6,208                 45,788            31,101



     Add: GAAP income tax (benefit) provision                                                                                            (43,207)         20,856               (24,640)           15,824



     Add: Depreciation                                                                                                                      3,207           3,142                 12,828            13,043



     Add: Amortization of intangibles from business combinations                                                                           13,805          13,883                 60,498            55,602



     Add: Amortization of software and content development costs(1)                                                                        13,325          12,183                 51,240            45,296



     Subtotal                                                                                                                                 768          56,272                145,714           160,866



     
                Non-GAAP EBITDA                                                                                                      $(333,775)        $61,671             $(141,237)         $162,686



     
                Non-GAAP EBITDA margin(2)                                                                                             (110.4) %                             (12.2) %





     
                Non-GAAP adjustments:



     Add: Stock-based compensation expense                                                                                                $28,538         $32,094               $104,968          $127,762



     Add: Employee severance                                                                                                                    -             55                                   5,149



     Add: Acquisition and disposition-related costs(3)                                                                                      1,201             657                  6,100             7,456



     Add: Security Incident-related costs(3)                                                                                                  918           4,780                 13,700            53,426



     Add: EVERFI impairment and disposition charges                                                                                       405,360                               405,360



     Subtotal                                                                                                                             436,017          37,586                530,128           193,793



     
                Non-GAAP adjusted EBITDA                                                                                               $102,242         $99,257               $388,891          $356,479



     
                Non-GAAP adjusted EBITDA margin(4)                                                                                       33.8 %                               33.7 %





     
                Rule of 40(5)                                                                                                            37.0 %                               38.9 %





     Non-GAAP adjusted EBITDA                                                                                                            $102,242         $99,257               $388,891          $356,479



     Foreign currency impact on Non-GAAP adjusted EBITDA(6)                                                                                 (559)          (716)               (1,618)              (7)



     
                Non-GAAP adjusted EBITDA on constant currency basis(6)                                                                 $101,683         $98,541               $387,273          $356,472



     
                Non-GAAP adjusted EBITDA margin on constant currency basis                                                               33.7 %                               33.6 %





     
                Rule of 40 on constant currency basis(7)                                                                                 36.6 %                               38.6 %




     (1) 
     Includes amortization expense related to software and content development costs, and amortization expense from capitalized cloud computing implementation costs.



     (2) 
     Measured by GAAP revenue divided by non-GAAP EBITDA.



     (3) 
     See additional details in the reconciliation of GAAP to Non-GAAP operating income above.



     (4) 
     Measured by non-GAAP organic revenue divided by non-GAAP adjusted EBITDA.



     (5) 
     Measured by non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. See Non-GAAP organic revenue growth table above.



     (6)   To determine non-GAAP adjusted EBITDA on a constant currency basis, non-GAAP adjusted EBITDA from entities reporting in foreign currencies were translated to U.S. Dollars using the comparable prior
              period's quarterly weighted average foreign currency exchange rates. The primary foreign currencies creating the impact are the Australian Dollar, British Pound, Canadian Dollar and Euro.



     (7) 
     Measured by non-GAAP organic revenue growth on constant currency basis plus non-GAAP adjusted EBITDA margin on constant currency basis.


                                           
              
                Blackbaud, Inc.


                  
              
                Reconciliation of GAAP to Non-GAAP Financial Measures (continued)


                                             
              
                (Unaudited)





     
                (dollars in thousands)                                                                                            Years ended
                                                                                                                 
              December 31,


                                                                                     
              
               2024       2023



     
                GAAP net cash provided by operating activities                                                  $295,968        $199,634



     
                GAAP operating cash flow margin                                                                   25.6 %         18.1 %



     
                Non-GAAP adjustments:



     Less: purchase of property and equipment                                                                      (7,443)        (4,685)



     Less: capitalized software and content development costs                                                     (59,757)       (59,443)



     
                Non-GAAP free cash flow                                                                         $228,768        $135,506



     
                Non-GAAP free cash flow margin                                                                    19.8 %         12.3 %



     
                Non-GAAP adjustments:



     Add: Security Incident-related cash flows                                                                      15,925          78,010



     
                Non-GAAP adjusted free cash flow                                                                $244,693        $213,516



     
                Non-GAAP adjusted free cash flow margin                                                           21.2 %         19.3 %

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SOURCE Blackbaud