E-Global S.A.

E-GLOBAL S.A. provides outsourced and on-demand services in technical and functional fields under practices that meet each client's unique needs.

Services on demand

E-GLOBAL S.A. is aware of clients business needs in the area of Information Technology and Communications and offers support and maintenance services on demand to companies that require on-site or remote assistance (by telephone and / or e-mail), so as to solve specific technical problems. More specifically, E-GLOBAL S.A. offers technical services, such as installation and configuration of applications and user tools, troubleshooting, workstation performance analysis, basic wiring, new workstations installation, workstation operating system updates and general user support, installation and configuration of LAN and WAN networks, network servers and communication systems, as well as network administration tasks.

Support Services

• ITC Professional Services,
• Diagnostic services,
• Setup and installation of parts,
• Software reinstallation and reconfiguration,
• Service pack implementation,
• Service re-establishment.

Maintenance Services

• Service pack implementation,
• Reporting and optimization recommendations.

Outsourced Services

E-GLOBAL S.A. is offering services, such as help desk, web tools (including hardware and software online inventory), professional outsourcing (including training, performance evaluation and client report services), applications and platform management (including communication and wireless network services).

Given the importance of business information and recognizing its vulnerability due to the ongoing exchange of online content, E-Global S.A. has developed strategies and security policies, providing comprehensive security management solutions against multiple network threats:

• Physical Security,
• Network security,
• Application Security,
• User Security,
• Process Security,
• Risk Analysis,
• Antivirus solutions,
• Perimeter Security,
• Wi-Fi Security.

Management Tools:

E-GLOBAL S.A. is equipped with software and hardware management tools for the diagnosis, monitoring, configuration and administration of Information and Communication Technology platforms:

• Monitoring of critical variables,
• Online inventory,
• Use/performance reports and statistics,
• Web tools,
• Capacity planning,
• Surveys,
• Help desk.

E-GLOBAL S.A. offers project planning and monitoring services in three main areas: Applications, Platforms and Connectivity and has vast experience in the development of projects that require high availability.

E-GLOBAL S.A.’s professional experts are dedicated to the provision of technical advice and engineering services, regarding networking and communications.