Aug 11, 2020
Novelvox Updates Custom CTI Connectors And Agent Desktop For Cisco Call Manager (UCM) For Seamless Work From Home Experience
May 28, 2020
transcosmos releases "AI-powered voice assistant service" by connecting AWS cloud contact center services with AI-powered conversation services
May 27, 2020
Teleinfo Media in Thailand Transitions its Outsourced Call Center Service to the Cloud With Tikal Call Center
May 20, 2020
Global Call Centers Industry Assessment 2020-2025 - Cloud Communications Continue to Reshape the Sector
May 12, 2020
ChaseData Donates Call Center Software to Florida Health Departments
Apr 16, 2020
HoduCC- Omnichannel Contact Center Software with Remote agent enables Work From Home
Apr 16, 2020
Industry's First Cisco, Avaya & Genesys CTI Connector For EPIC By NovelVox
Apr 15, 2020
Direct Line Tele Response Offers Support For Both Essential And Non-Essential Businesses During The Wake Of COVID-19
Apr 14, 2020
The Association of Teleservices International (ATSI): Call Centers Mobilize To Support Continuity During The COVID-19 Pandemic
Apr 09, 2020
Baja Call Center Inc's Business Continuity Plan Yields Unexpected Results
Apr 09, 2020
VirtualPBX Releases ACD Queues Pro Feature for Management of Large Call Teams
Apr 03, 2020
ChaseData to Provide Cloud Call Center Software to Call Centers Transitioning In-House Workers into At-Home-Workers
Apr 02, 2020
Zappix Helps Customers Quickly Respond to the COVID-19 Crisis
Apr 01, 2020
TCN Offers Complimentary Outbound Communications Tools for Contact Centers Amidst COVID-19 Pandemic
Mar 31, 2020
Business Processes Redefined, LLC (BPR) Expanding Its U.S.-Based Call Center Network In Response To COVID-19 Crisis
Mar 24, 2020
Business Processes Redefined (BPR) Offers Its U.S.-Based Call Center Network To Companies Experiencing Increased Customer Support Demands And Will Donate Five Percent Of Its New Call-Center Revenues To The WHO's COVID-19 Solidarity Response Fund
Mar 17, 2020
The ChaseData Mobile Portal, DataViz for Call Centers
Mar 02, 2020
Moneypenny Joins Forces With VoiceNation and Ninja Number to Strengthen Position in the US Market
Feb 18, 2020
Telestax Releases Restcomm Call Queuing, Bringing Robust Call Center Capability to New Markets and Businesses
Jan 28, 2020
New Reporting Capabilities by Contact Center Software Innovator Convoso Announced at Affiliate Summit West in Las Vegas