Jun 09, 2020
Malvern Panalytical deploys augmented reality visual support to digitally transform customer experience
May 11, 2020
TESCAN optimizes Global Service Delivery with Mize
Mar 18, 2020
Comm100 Launches Freemium Live Chat to Power Real-time Customer Engagement for All
Mar 10, 2020
MessageBird Enters $350B Customer Service Market With Launch of Inbox.ai
Jan 21, 2020
Jessica Hannes joins ActiveCampaign as Vice President of Support
Jan 20, 2020
M800's maaiiConnect platform - The Smartest Way to Convert Messages into Sales
Jan 15, 2020
Helpshift Achieved a Record 300 Million Chatbot Interactions in 2019, Teeing Up a Successful 2020
Jan 14, 2020
Ada Transforming Customer Service Industry with Disruptive Automation-First Strategy
Jan 10, 2020
First-of-its-kind, maaiiConnect spearheads the next generation of customer support
Dec 20, 2019
EFI Reduced Incoming Customer Calls by 64% in 2019 via Enhanced Customer Engagement Tools
Nov 12, 2019
Radley Corporation Expands Customer Support Tool
Nov 04, 2019
New Research Shows that Businesses have Passed the Tipping Point Towards Universal Intelligent Automation Adoption
Oct 11, 2019
Wyoming Multilingual Customer Support Provider Receives First Seed Round
Oct 10, 2019
Cloud Management Suite Beats Industry Average with Outstanding Customer Support Satisfaction Results
Sep 04, 2019
Support.com and InstallerNet Partner to Bring Integrated Customer Support Solutions to Manufacturers and Service Providers
Jun 19, 2019
Helpshift Launches Connected Customer Conversations: A Customer Service Platform Built for the Modern Consumer
Jun 11, 2019
Freshworks' Freshdesk named a Customers' Choice in Gartner Peer Insights 'Voice of the Customer': CRM Customer Engagement Center Market Report
May 23, 2019
31West Introduces Low Cost After-Hours Call Center Support Plans for Fast Growing Tech Companies
Apr 01, 2019
iSupport Software Celebrates 27 Years in Help Desk Industry With Major Release
Mar 25, 2019
Mize Brings Merged Reality to Connected Customer Experience