Jun 16, 2020
Cegid's Customer Satisfaction Rises Nearly 10% Using Genesys Cloud
Jun 11, 2020
Survey Shows Banks, Healthcare Providers, and Government Remain Most Trusted by Consumers, Despite Lack of Transparency and Data Security Breaches
May 20, 2020
Genesys Survey Finds Nearly 50% of Consumers Feel Companies Lack Empathy When Delivering Customer Service
May 19, 2020
Genesys and Zoom Join Forces to Improve Employee Collaboration and Customer Experiences
May 06, 2020
Genesys Virtual Xperience Shines Light on How Organizations are Successfully Overcoming Uncertainty by Leveraging the Cloud and AI
May 06, 2020
Genesys Lauded by Frost & Sullivan for Integrating Automation and Intelligence into its Workforce Optimization Solutions
May 04, 2020
Vitech Releases GENESYS 2020 with Enhanced Capability for Model-Based Systems Engineering
Apr 30, 2020
U.S. Men Are More Willing Than Women to Pay For Good Customer Service
Mar 10, 2020
ENGIE Improves Customer Experience with Genesys Cloud
Mar 10, 2020
ConvergeOne Recognized with Two Nuance North American Partner Awards
Feb 18, 2020
LumenVox Launches Active Voice Authentication on Genesys AppFoundry
Jan 29, 2020
IST Networks BOTTER Chatbot Now Available on the Genesys AppFoundry
Jan 28, 2020
NovelVox's Universal Connector Adds 35 New Applications Integration with Cisco, Avaya, Genesys & Five9 Contact Centers to Remain as the Largest Integration Library
Jan 23, 2020
Microsoft and Genesys expand partnership to help enterprises seize the power of the cloud for better customer experiences
Dec 11, 2019
Online University Makes Education Personal and Boosts User Experience with Genesys Cloud
Dec 02, 2019
AMC Technology Launches DaVinci App on Genesys AppFoundry
Jun 11, 2019
Genesys AI Unlocks Better, Faster, Hyper-Personalized Customer Engagement
Jun 06, 2019
CustomerView to Demonstrate Advanced Analytics Platform at Genesys Xperience19
Feb 13, 2018
San Francisco Renters Wanting to Live Alone Have to Live 65 Miles Outside the City