Jun 12, 2020
LiveAgent Named Best Help Desk Software for 2020 by Digital.com
Jun 09, 2020
Malvern Panalytical deploys augmented reality visual support to digitally transform customer experience
Jan 21, 2020
Jessica Hannes joins ActiveCampaign as Vice President of Support
Jan 15, 2020
Helpshift Achieved a Record 300 Million Chatbot Interactions in 2019, Teeing Up a Successful 2020
Jan 14, 2020
Ada Transforming Customer Service Industry with Disruptive Automation-First Strategy
Dec 20, 2019
EFI Reduced Incoming Customer Calls by 64% in 2019 via Enhanced Customer Engagement Tools
Oct 03, 2019
Playvox Launches Customer Service Industry's First Complete Agent Optimization Suite
Jun 20, 2019
Over 250,000 Users of theITSupportCenter's Proprietary ITSM Tool
Jun 11, 2019
Freshworks' Freshdesk named a Customers' Choice in Gartner Peer Insights 'Voice of the Customer': CRM Customer Engagement Center Market Report
May 23, 2019
31West Introduces Low Cost After-Hours Call Center Support Plans for Fast Growing Tech Companies
May 20, 2019
Vision Helpdesk Offers Exclusive and Non-Exclusive Partners Program
Apr 23, 2019
BUNN® Deploys AnswersAnywhere(TM) to Drive Customer Satisfaction and Shorten Field Service Calls
Apr 01, 2019
iSupport Software Celebrates 27 Years in Help Desk Industry With Major Release
Feb 26, 2019
FlexJobs Names The Top 8 Companies for Remote Customer Service Jobs in 2019
Feb 19, 2019
New Innovations Take Espressive Barista Beyond Conversational Chatbots to Enable Next Gen Digital Transformation of Enterprise Service Management
Feb 13, 2019
Core Health & Fitness Strengthens Customer Experience with AR-Powered Video Assistance from SightCall
Feb 08, 2019
YourChatTeam.com Launches 24/7 Real Time Proactive Chat Solutions in the Philippines Market
Jan 16, 2019
Wiztek Set to Revolutionise Tech Support With New On-demand Service for All Your Devices Anytime, Anywhere
Dec 05, 2018
Paradym Introduces Live Chat Across Its Suite of Products
Oct 04, 2018
ShipStation Announces Integration With Zendesk Support Software