Jun 19, 2019
Insights & Outlook on the World Call Centers Industry, 2024 - Developing Markets Drive Growth
Apr 16, 2019
Genesys Earns Accolades from Frost & Sullivan for Leading the Contact Center Market with Bold Investments, and Cutting-Edge Solutions for Revolutionizing Customer Experience
Jan 30, 2019
Genesys Applauded by Frost & Sullivan for Consistently Leading the North American Hosted/Cloud Contact Center Market
Sep 18, 2018
Genesys Ranked within Top Five Customer Experience and Relationship Management Providers, Worldwide, 2017, in Gartner Market Share Analysis
May 21, 2018
Genesys Recognized for Tenth Consecutive Time as a Leader in Gartner's Annual Magic Quadrant for Contact Center Infrastructure, Worldwide
May 18, 2018
Global Call Centers (In-House, and Outsourced) Market Trends, Growth Drivers & Issues, 2024
May 02, 2018
Record 700 Customers Pick Genesys to Propel Customer Experience Transformation
May 01, 2018
Genesys Celebrates the Best in Customer Innovation at CX18 Customer Experience Conference
Apr 17, 2018
Frost & Sullivan Recognizes Genesys with the North American Company of the Year Award for Its Leadership in the Contact Center Industry
Jan 11, 2018
Genesys Selects Dr. Peter Graf as New Chief Product Officer
Nov 07, 2017
Genesys Sees Adoption Uptick as Nearly 250 Companies Worldwide Ditch Legacy Contact Center Solutions
Oct 23, 2017
Twice as Nice: Genesys Named a Leader in Two Gartner Magic Quadrant Reports for Contact Center Solutions
Aug 22, 2017
ConvergeOne Appoints Eric Walter Vice President, Cloud Operations
Jun 20, 2017
IST Announces Availability of Sentiment Analysis on Genesys AppFoundry