Sep 25, 2019
Casey's General Stores Looks To Uncover Customer Insights And Expand Loyalty With SMG's Customer Experience Management Solution
Sep 18, 2019
SMG is helping brands mitigate operational risk through advancements in machine learning and predictive analytics
Aug 08, 2019
SMG enhances employee experience practice with a refined offering and the appointment of a veteran leader
Jul 09, 2019
Sally Beauty launches customer experience management program with SMG to uncover customer insights and drive engagement
May 29, 2019
Rapidly growing fast-casual chain WaBa Grill taps SMG to measure customer experience and uncover actionable insights
May 01, 2019
SMG introduces text analytics data visualizations to help brands uncover customer insights and drive business outcomes
Apr 17, 2019
New SMG report helps restaurant brands identify third-party delivery trends, demographics and the service providers leading the way
Apr 09, 2019
Tennessee Orthopaedic Alliance partners with SMG to capture patient and employee feedback and drive satisfaction
Dec 04, 2018
SMG amplifies tech-powered insights to help brands take action on customer and employee feedback
Oct 18, 2018
Books-A-Million selects Service Management Group to advance employee and customer engagement program
Sep 27, 2018
New SMG eTrack feedback tab helps brands capture unsolicited customer feedback
Sep 05, 2018
Fresh Thyme Farmers Market partners with Service Management Group to launch customer experience program
Aug 28, 2018
SMG launches smart survey technology to help brands collect richer insights and deliver a better feedback experience for customers
Aug 06, 2018
Pure Barre partners with Service Management Group to mine client feedback and capture actionable insights
Jun 27, 2018
Potbelly partners with Service Management Group to amplify its voice of the customer program
Jun 14, 2018
Service Management Group amplifies its text analytics technology to help brands turn qualitative feedback into quantitative insights
Mar 27, 2018
Re-Bath engages Service Management Group to increase customer satisfaction and referrals
Nov 07, 2017
Service Management Group uniquely delivers VoC technology plus professional services on a global scale
Oct 24, 2017
Service Management Group announces partnership with Ridgemont Equity Partners
Sep 12, 2017
Service Management Group uniquely combines CX technology and insights to help brands win with more customers