Aug 11, 2020
Workforce Management Market Size to Reach USD 9.2 Billion by 2026 - Valuates Reports
May 19, 2020
RXA Launches Weave Workforce to Provide AI-based Workforce Optimization
May 06, 2020
Genesys Lauded by Frost & Sullivan for Integrating Automation and Intelligence into its Workforce Optimization Solutions
Apr 21, 2020
Workforce Insight and Align HCM Announce Teaming Agreement for Kronos and Ultimate Software Clients
Apr 14, 2020
CUSTOMER Magazine honors UniVoIP with its 4th Annual Workforce Optimization Innovation Award
Apr 09, 2020
RXA Wins Two Major Awards at Domopalooza 2020 - Best Domo App and Rising Star
Mar 17, 2020
RXA to Sponsor and Present at Domopalooza Live and On-Demand
Mar 10, 2020
The Future of AI-Enabled Contact Centers, 2025-2040 - Focus on Infrastructure, Customer Relationship Management (CRM) and Workforce Optimization (WFO)
Feb 27, 2020
RXA Continues on Growth Path with Promotions of Two Senior Leaders to Chief Experience Officer and Chief Technology Officer
Feb 04, 2020
Intellecta(TM) AI-Driven and Multichannel Analytics from OnviSource Delivers Automation for Workforce Optimization, Customer Experience Management and Content Management
Aug 29, 2019
Global Contact Center Analytics Product and Market Report 2019-2020: A Standardized and Consolidated View of Customer Activity
Jul 23, 2019
DVSAnalytics Announces New Director of Sales and Channels
Jun 17, 2019
DVSAnalytics Delivers Increased Value With Expanded Salesforce Integration for Contact Centers
May 08, 2019
TCN Announces Integration Partnership with Envision, Enhancing Its Cloud Contact Center Platform with Workforce Optimization
Mar 13, 2019
Serenova Sees Strong Market Traction with Quality Management
Mar 05, 2019
Mindsight One of Thirteen Companies Certified in Cisco's Customer Journey Platform
Feb 26, 2019
Global Workforce Optimization Product and Market to 2022 - Automation and Artificial Intelligence (AI) will be Used to Work Smarter, not Harder
Feb 26, 2019
DVSAnalytics Delivers RingCentral Integration
Jan 29, 2019
A Major Wireless Service Provider Deploys OnviSource ia.Enterprise(TM) Intelligently Automated Solutions to Implement its Digital Transformation Strategy
Jan 21, 2019
DVSAnalytics Workforce Optimization and Engagement Management Solutions on Display at Avaya ENGAGE 2019 Solutions Expo