Nov 29, 2017   SOURCE: BusinessWire

Coles-Moultrie Electric Cooperative Partners with HomeServe to Support Customer Home Repair Needs

Coles-Moultrie Electric Cooperative (CMEC), a community based electric power distributor serving members in central Illinois and HomeServe USA (HomeServe), a leading provider of home repair solutions, today announced a new program to support the home repair needs of residents in the CMEC service territory. Through the program, CMEC will make HomeServe’s optional repair service plans available to CMEC members.

Through the program, HomeServe will offer a suite of service plans that cover repairs to the exterior electric lines, interior electric lines, water heater repairs or replacements, heating and cooling system repairs. All of these repair service plans are designed to shield homeowners from the inconvenience and unexpected expenses associated with repairs to these systems.

“We are pleased to work with HomeServe to provide our members with a valuable benefit to help them with home repairs,” said Kim Leftwich President/CEO of CMEC. “HomeServe service plans provide homeowners with an optional peace of mind solution so they can be better prepared in the event of an unexpected repair to one of these important systems.”

HomeServe’s Exterior Electric Line service Plan, for example, offers homeowners protection against the expense and inconvenience of repairs to their home’s exterior electrical components that connect to the CMEC electric system. This can include repairs to the weatherhead, riser pipe, insulators, meter base and service entrance cable. These repairs can be costly and are not typically covered by basic homeowners insurance. All the HomeServe plans provide customers with access to a Repair Hotline that is accessible 24 hours a day, 365 days a year, and local, licensed, and insured technicians that will come to their home for repairs. Plans start at $5.49 a month.

“Our cost-effective service plans provide a better way for customers to pay for and obtain repairs through our reliable network of qualified local contractors,” said Tom Rusin, CEO of HomeServe USA. “HomeServe shares the same level of commitment to customer service as Coles-Moultrie. It’s important for CMEC members to know that if they have and electrical or other repair emergency, they have an available service to turn to.”

CMEC members will be receiving details about the new program in the mail over the coming week. For more information, contact HomeServe toll-free at 1-833-334-1874 or visit www.HomeServeUSA.com.

About Coles-Moultrie Electric Cooperative

Formed in 1938, Coles-Moultrie Electric Cooperative (CMEC) now has more than 9,500 members and an electrical distribution system stretching more than 1,900 miles, serving members in Clark, Cumberland, Douglas, Edgar, Piatt and Shelby Counties in addition to the two original Counties of Moultrie and Coles in Illinois. For more information on CMEC, please visit www.cmec.coop.

About HomeServe

HomeServe USA Corp. (HomeServe) is a leading provider of home repair solutions serving 3.1 million customers across the US and Canada under the HomeServe, Home Emergency Insurance Solutions, Service Line Warranties of America (SLWA) and Service Line Warranties of Canada (SLWC) names. Since 2003, HomeServe has been protecting homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home repair emergencies by providing affordable repair coverage, installations and quality local service. As an A+ rated Better Business Bureau Accredited Business, HomeServe is dedicated to being a customer-focused company supplying best-in-class repair plans and other services to consumers directly and through over 500 leading municipal, utility and association partners. For more information about HomeServe, a 2017 Connecticut Top Workplace winner and recipient of seventeen 2017 Stevie Awards for Sales & Customer Service, or to learn more about HomeServe’s affordable repair plans, please go to www.homeserveusa.com. To connect with HomeServe on Facebook and Twitter, please visit www.facebook.com/homeserveusa and www.twitter.com/homeserveusa.