IT Support Company, Server Bays, Shares 4 Reasons Your Business Needs VoIP
IT Support Company, Server Bays, Shares 4 Reasons Your Business Needs VoIP
PATCHOGUE, N.Y., April 2, 2018 /PRNewswire-iReach/ -- Your phones connect you with your customers, which means that it is essential to your business that they are always up and operational. Voice over Internet Protocol (VoIP) allows users to make calls over the internet, rather than via traditional phone lines, so they are more cost efficient and they utilize technology to streamline employee functions. Server Bays, IT consulting on Long Island, discusses why your business needs VoIP.
Increased Employee Efficiency. VoIP phone systems include technology like auto-attendant and call recording to assist employees in their day to day operations. With auto-attendant, your phones have a built-in 24/7 secretary who can route calls, leave voicemails, and put callers into queue. Call recording features allow for improved employee monitoring during training and can add security to your business communications by ensuring that all calls can be reviewed if any issues occur. Some VoIP phone systems also offer email transcription of voicemails, cutting down on time spent listening and taking notes by streamlining the process entirely.
Easy Relocation. For businesses, relocation can be a time of extreme stress and confusion, but with VoIP phone system in place some of that pressure can be relieved. When relocating a traditional fixed-line phone system, the phones must be manually installed by a professional at the new location. Additionally, companies relocating to a new area will need to pay costly fees to keep their phone numbers in place. With VoIP, as long as your employees keep the same IP phone, no re-installation is required. As soon as the VoIP phones are connected to your network- installation is complete.
Minimizing Spend. Traditional phone lines can come with astronomical fees, but with VoIP, calls are made over an already existing internet connection so installation is much less time consuming, and monthly bills are typically significantly less expensive. With traditional phone lines, additional features like call waiting and call routing can exponentially increase your bill, but with VoIP those useful features are generally included in your monthly fee. Additionally, in times of expansion, increasing the number of traditional phone lines can be very costly with installation and setup, but with VoIP lines can be added regularly with ease.
Remote Work. With traditional phone lines, if you are not in the office to receive your calls, they will be missed, but with VoIP, the option of working from a virtual office is readily available. Because VoIP is digital, your phone line can be used anywhere there is a reliable internet connection. When inclement weather threatens to close your doors, VoIP phone lines can ensure that you never lose a business opportunity due to missed calls.
About Server Bays: Founded in 2014, Server Bays LLC, IT Support in Suffolk, is Long Island's fastest growing managed service firm. Server Bays LLC provides companies with cost effective custom technology solutions. To date, they have helped several clients achieve a better return on investment. Founder Ryan Yannelli and Vice President Anthony Milazzo bring energy, enthusiasm, and expertise to IT solutions, and their company has quickly earned a 5-star rating.
Media Contact: Desiree Freeman, fishbat Media, 855-347-4228, desiree@fishbat.com
News distributed by PR Newswire iReach: https://ireach.prnewswire.com
SOURCE Server Bays
