Avon accelerates digital transformation plans to become fast-beauty brand

- Mobile-enabled shoppable brochure live in 12 countries, attracting 500,000 users in first 48 hours

- Global Sales Centre of Excellence launched to support 6 million beauty entrepreneurs to grow their businesses

- New team in place to integrate insight-led digitisation across Avon's business model

LONDON, June 27, 2018 /PRNewswire/ -- Avon Products, Inc. (NYSE: AVP) has announced it has reached a series of milestones in its plans to transform the digital capabilities of its Representatives and improve interactions with consumers. Avon is a leading beauty company, and is developing the digital tools necessary to bring customers the latest trends, through the direct, trusted, personal experience of its 6 million strong network of beauty micro-entrepreneurs.

Connecting to the consumer: mobile and e-interactive shoppable brochure

    --  Avon's global digital platforms and experience team has launched a fully
        digitised, mobile-enabled e-interactive brochure, allowing Avon
        Representatives to connect quickly and effectively with their customers
        by creating an e-enabled personalised shopping cart that can be shared
        via WhatsApp and Facebook messenger - sending the latest trends and
        products direct to their mobile.
    --  Includes in-built and real-time analytics for future enhancement and
        customisation, making it easier to track best-selling products,
        individual preferences, and respond to Avon Representative and customer
        needs.
    --  Instant messaging brochure is available globally, across six clusters in
        12 countries, including Brazil, Argentina, Mexico, Russia and Turkey,
        with three more clusters due to launch soon.
    --  On launch it received more than 500,000 visitors, with positive feedback
        from across Avon's network of beauty entrepreneurs.

Investing in growth: new Global Sales Organisation

    --  Avon's new sales organisation will partner with its markets, focusing on
        enhancing the Representative experience and service model evolution,
        Representative segmentation, field sales excellence, commercial
        optimisation and entry strategies for new territories.
    --  Data driven insights will be used to tailor the training and incentives
        that fuel Avon's Representatives, recognising that improving earnings
        potential, expanding learning opportunities and scaling best practice,
        is fundamental to achieving the business' targets and its
        competitiveness.

New Global Sales team in place to integrate insight-led digitization

    --  Richard Pinnock is transitioning from his current role as Group Vice
        President for APAC to lead the new team as Group Vice President Global
        Sales. Richard's team will consist of a targeted group of leading
        experts to be deployed directly to markets for immediate impact.

Jan Zijderveld, Chief Executive Officer, said: "Digitisation is at the heart of our strategy as we build a new, modern and relevant Avon that is both high-touch and high-tech. We are working intensely to build the right tools to support our 6 million strong network of beauty entrepreneurs to help them provide a personal service to their customers that is underpinned by strong digital capability. This pilot is off to a promising start with huge potential as we implement more broadly."

ABOUT AVON
Avon is the Company that for 130 years has proudly stood for beauty, innovation, optimism and, above all, for women. Avon products include well-recognized and beloved brands such as ANEW, Avon Color, Avon Care, Skin-So-Soft, and Advance Techniques sold through approximately 6 million active independent Avon Sales Representatives. Learn more about Avon and its products at www.avoncompany.com.

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SOURCE Avon Products, Inc.