Zebra Technologies Expands Recall of Power Supply Units for Thermal Printers Due to Fire Hazard

WASHINGTON, Aug. 2, 2018 /PRNewswire/ -- https://www.cpsc.gov/Recalls/2018/Zebra-Technologies-Expands-Recall-of-Power-Supply-Units-for-Ther0mal-Printers-Due-to-Fire-Hazard

Recall Summary

Name of Product: Power supply units for Zebra brand thermal printers

Hazard: The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.

Remedy: Replace

Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.

Consumer Contact:

Zebra at 800-658-3795 any time Monday through Friday, email PSUrecall@zebra.com or online at www.zebra.com and click on "Power Supply Recall" for more information.

Recall Details

Units: About 1,370,000 (166,000 units were previously recalled in December 2016.)

Description:

This recall expansion involves power supply units that serve as the power source for models of Zebra manufactured thermal industrial printers (sold under the Zebra brand, including co-branded or re-branded) used to make bar codes and other commercial labels. The recall was originally announced in December 2016 and is now being expanded to include power supply units manufactured by the FSP Group between October 1, 2006 and December 31, 2012. The Zebra logo or FSP North America logo, date code and part number are printed on the power supply unit. The power supply units were either sold as after-market kits or included with the sale of the following models of printers manufactured by Zebra:

             Printer
              Model        Power Supply Unit               Date Codes
             -------       -----------------               ----------

              PART
             NUMBER             WATTAGE
             ------             -------

    APCES-1          808113-001 or P1028888-001  50 or 60-Watt Brick  0639XX through 1253XX
    -------          --------------------------  -------------------  ---------------------

    APCS-1
    ------

    APES-1
    ------

    APS-1
    -----

    BR100i           808099-002                  70-Watt Brick        0639XX through 1253XX
    ------           ----------                  -------------        ---------------------

    BR110i
    ------

    BR120i
    ------

    CN100i           808099-002                  70-Watt Brick        0639XX through 1253XX
    ------           ----------                  -------------        ---------------------

    CN110i
    ------

    CN120i
    ------

    GC420d           808113-001 or P1028888-001  60-Watt Brick        0639XX through 1253XX
    ------           --------------------------  -------------        ---------------------

    GC420t
    ------

    GK420d           808099-001 or P1028888-006  70-Watt Brick        0639XX through 1253XX
    ------           --------------------------  -------------        ---------------------

    GK420t
    ------

    GK888-DT         808113-001 or P1028888-001  50 or 60-Watt Brick  0639XX through 1253XX
    --------         --------------------------  -------------------  ---------------------

    GK888-TT
    --------

    888-DT
    ------

    888-TT
    ------

    GX420d           808101-001                  100-Watt Brick       0639XX through 1253XX
    ------           ----------                  --------------       ---------------------

    GX420t
    ------

    GX42S
    -----

    GX430d           808101-001                  100-Watt Brick       0639XX through 1253XX
    ------           ----------                  --------------       ---------------------

    GX430t
    ------

    GT800            808099-001 or P1028888-003  60 or 70-Watt Brick  0639XX through 1253XX
    -----            --------------------------  -------------------  ---------------------

    GT810
    -----

    GT820
    -----

    GT830
    -----

    HC100            808099-003                  70-Watt Brick        0639XX through 1253XX
    -----            ----------                  -------------        ---------------------

    H
     2824-Z          808113-001 or P1028888-001  50 or 60-Watt Brick  0639XX through 1253XX
    -------          --------------------------  -------------------  ---------------------

    H
     2844-Z
    -------

    J100i            808099-002                  70-Watt Brick        0639XX through 1253XX
    -----            ----------                  -------------        ---------------------

    J110i
    -----

    J110m
    -----

    J120i
    -----

    LP
     2824            808113-001 or P1028888-001  50 or 60-Watt Brick  0639XX through 1253XX
    -----            --------------------------  -------------------  ---------------------

    LP
     2824-Z
    -------

    LP
     2824
     Plus
    -----

    LP
     2824
     Plus
     CVS             808113-002 or P1028888-007  50 or 60-Watt Brick  0639XX through 1253XX
    -----            --------------------------  -------------------  ---------------------

    LP
     2844            808113-001 or P1028888-001  50 or 60-Watt Brick  0639XX through 1253XX
    -----            --------------------------  -------------------  ---------------------

    LP
     2844-AP
    --------

    LP
     2844
     e
    -----

    LP-
     2844
     L
    -----

    LP-
     2844
     Le
    -----

    LP-
     2844-
     P
    ------

    LP
     2844ps
    -------

    LP
     2844-Z
    -------

    LP
     3842            808113-001 or P1028888-001  50 or 60-Watt Brick  0639XX through 1253XX
    -----            --------------------------  -------------------  ---------------------

    LP
     3842
     SP              P1035373                    100-Watt Brick       0639XX through 1253XX
    -----            --------                    --------------       ---------------------

    LP
     3844-Z          808113-001 or P1028888-001  50 or 60-Watt Brick  0639XX through 1253XX
    -------          --------------------------  -------------------  ---------------------

    LP384Z
    ------

    P100i            808099-002                  70-Watt Brick        0639XX through 1253XX
    -----            ----------                  -------------        ---------------------

    P110i
    -----

    P110m
    -----

    P120i
    -----

    PS4000           808113-001 or P1028888-001  50 or 60-Watt Brick  0639XX through 1253XX
    ------           --------------------------  -------------------  ---------------------

    R2844            808113-001 or P1028888-001  50 or 60-Watt Brick  0639XX through 1253XX
    -----            --------------------------  -------------------  ---------------------

    2844-R
    ------

    R2844-Z
    -------

    R402             808113-001 or P1028888-001  50 or 60-Watt Brick  0639XX through 1253XX
    ----             --------------------------  -------------------  ---------------------

    T208M            808113-001 or P1028888-001  50 or 60-Watt Brick  0639XX through 1253XX
    -----            --------------------------  -------------------  ---------------------

    T212M
    -----

     Thermal
     2844            808113-001 or P1028888-001  50 or 60-Watt Brick  0639XX through 1253XX
     -------         --------------------------  -------------------  ---------------------

     Thermal
     2844
     ATP
     -------

    2844
     ATP
    ----

     Thermal
     2844
     e
     -------

     Thermal
     2844
     L
     -------

     Thermal
     2844
     Le
     -------

    TLP
     2824            808113-001 or P1028888-001  50 or 60-Watt Brick  0639XX through 1253XX


    ---

    TLP
     2824-Z
    -------

    TLP
     2824
     Plus
    -----

    TLP
     2844
    -----

    TLP
     2844-P
    -------

    TLP
     2844-Z
    -------

    TLP
     3824
    -----

    TLP
     3842
    -----

    TLP
     3844-Z
    -------

    WM120i           808099-002                  70-Watt Brick        0639XX through 1253XX
    ------           ----------                  -------------        ---------------------

    SC120i
    ------

    ZP450            808102-001 or P1028888-002  60-Watt Brick        0639XX through 1253XX
    -----            --------------------------  -------------        ---------------------

     ZP450
     ctp
     -----

    ZP455            808099-001 or P1028888-006  70-Watt Brick        0639XX through 1253XX
    -----            --------------------------  -------------        ---------------------

     ZP455
     atp
     -----

     ZP455
     ctp
     -----

    ZP455            808101-001                  100-Watt Brick       0639XX through 1253XX
    -----            ----------                  --------------       ---------------------

    ZP500            808102-001 or P1028888-002  60-Watt Brick        0639XX through 1253XX
    -----            --------------------------  -------------        ---------------------

     ZP500
     EPL
     -----

     ZP500
     ZPL
     -----

     ZP500
     Plus
     -----

     ZP500
     Plus
     EPL
     -----

     ZP500
     Plus
     ZPL
     -----

    ZP505
    -----

     ZP505
     EPL
     -----

    ZP550             808102-001, 808102-002, or
                      P1028888-002               60-Watt Brick        0639XX through 1253XX
    -----            --------------------------- -------------        ---------------------

    ZXP
     Series
     1               808101-001                  100-Watt Brick       0639XX through 1253XX
    -------          ----------                  --------------       ---------------------

    ZXP
     Series
     3
    -------

    ZXP
     Series
     3C
    -------

Incidents/Injuries: The firm has received a total of 30 reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space. No injuries have been reported.

Sold At: Direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Pos. Div., ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users from October 2006 through June 2013 for between $340 and $2,000 with Zebra printers and for about $130 as an aftermarket accessory.

Importer: Zebra Technologies Corp., of Lincolnshire, Ill

Distributor: Zebra Technologies Corp., of Lincolnshire, Ill

Manufacturer: FSP Group, of Taiwan

Manufactured in: China

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. - 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
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Phone: 301-504-7908
Spanish: 301-504-7800

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