Jan 31, 2019   SOURCE: PR NewsWire

FixStream Enhances AIOps+ Platform for Autonomous IT Operations

SAN JOSE, Calif., Jan. 31, 2019 /PRNewswire/ -- FixStream, pioneer in AIOps+ solutions for Autonomous IT Operations, today introduced an advanced version of its product, the industry's first AIOps+ platform to quickly detect, predict and resolve business issues across an enterprise's entire hybrid IT environment. FixStream's new 9.0 release offers advancements in event and ticket intelligence, correlation of business transactions and applications with infrastructure, and seamless integration for Cherwell and ServiceNow service management (ITSM) customers to better detect changes and patterns affecting application health, reduce noise, and decrease the time to troubleshoot issues. As a result, teams can resolve issues faster than ever before to increase revenue, profitability and customer satisfaction.

"Unlike other AIOps tools that don't correlate data across the stack, FixStream AIOps+ platform delivers superior prediction accuracy by creating a 100% accurate inventory, correlating millions of data points across all domains, and then applying powerful machine learning across the entire stack," said FixStream's founder and CEO Sameer Padhye. "With our AIOps+ platform, IT operations, application and business operations can predict outages with 90%+ probability, and achieve MTTR in minutes, not hours and days."

New 9.0 features include:

    --  Advanced event & ticket intelligence to reduce noise by 40%. FixStream's
        new advanced AI capabilities offer operational noise detection and
        prediction through event suppression, ticket suppression and event
        clustering. IT can now reduce the number of tickets by 40% and reduce
        the MTTI significantly.
    --  Multi-layer correlation - FixStream now offers out-of-the-box
        integration with Application Performance Management (APM) products like
        New Relic to correlate business transactions with applications and
        infrastructure. IT organizations can now leverage FixStream to correlate
        business transaction and application performance information from New
        Relic APM tool with infrastructure data, helping them to quickly detect
        issues impacting the application uptime, irrespective of where the
        problem originated.
    --  Seamless integration with Cherwell and ServiceNow. FixStream now
        provides advanced CMDB/ITSM integration for better and faster detection,
        prediction and resolution of issues using the popular ServiceNow and
        Cherwell ITSM and CMDB platforms. Companies can now get more accurate
        inventory and automated CMDB updates to gain deep infrastructure
        visibility with reliable data. FixStream also offers change management
        integration and auto-ticketing features for ServiceNow customers.

About FixStream - Powering Digital Infrastructures that Always Work
FixStream has pioneered an Artificial Intelligence for IT Operations (AIOps) platform that provides the real-time insights a business needs to find and fix problems faster, speed up digital transformation and keep business applications always working. Its AIOps+ solution combines AI, machine learning and other advanced technologies so IT can provide the highest level of availability, reliability, and performance of business applications. Learn more at: http://www.fixstream.com, or connect with FixStream on LinkedIn and Twitter.

For Media Inquiries:
Neal Stein
(321) 473-7407
neal@redjavelin.com

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SOURCE FixStream