Global $700+ Mn Healthcare Chatbots Market Forecast to 2025 with Infermedica, Sensely, ADA Digital Health, Babylon, and HealthTap Dominating the Market
DUBLIN, June 3, 2019 /PRNewswire/ -- The "Healthcare Chatbots Market by Component, Deployment, Application, End User, and Geography - Global Forecast to 2025" report has been added to ResearchAndMarkets.com's offering.
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The global healthcare chatbots market is expected to grow at a CAGR of 25.1% to reach $703.2 million by 2025
Optimum internet connectivity and rising adoption of smart devices, limited availability to council huge patient population, technology advancement in artificial intelligence, chatbots to reduce the healthcare cost, and increasing demand of virtual health assistance are the key factors driving the growth of the global healthcare chatbots market. However, factors such as data privacy concern, lack of expertise for chatbot development, and lack of awareness and misconception are hindering the growth of this market.
On the basis of component, the global healthcare chatbots market is broadly segmented into two major segments, namely, software and services. The chatbots market for software includes the revenue derived from chatbot solutions excluding services such as consulting, designing, development, system integration, deployment, support, and maintenance. Chatbots providers generally derive revenue from subscription-based pricing model and most of them provide a freemium version which can be upgraded with a monthly or annual subscription model. In 2018, the software segment accounted for the largest share of the global healthcare chatbots market, by component, while the services segment is expected to grow at a higher CAGR during the forecast period.
The global healthcare chatbots market is segmented broadly by deployment mode into two major segments namely, on-premise and cloud-based. On-premise solution is the most preferred way to deploy chatbots among healthcare providers and payers. This type of deployment includes purpose-built software installed in systems such as mobile, laptop, tablets, and PCs. In 2018, the on-premise segment accounted for the largest share of the global healthcare chatbots market, by application while the cloud-based solutions segment is expected to grow at a higher CAGR during the forecast period.
On the basis of application, the global healthcare chatbots market is segmented broadly into four major segments namely, symptom checking, medication assistance & guidance, coverage & claims management, and appointment management. In 2018, the symptom checking segment accounted for the largest share of the global healthcare chatbots market, by application and is expected to grow at a CAGR of 22.2% during the forecast period.
The global healthcare chatbots market is segmented broadly by end user into three major segments namely, patients, healthcare providers, and healthcare payers. Patients are the most prominent users of healthcare chatbots. Patients mostly use chatbots for symptom checking, medication assistance, schedule appointments, and to take medical guidance. Healthcare chatbots connect patients with physicians for assistance and treatments. In 2018, the patients segment accounted for the largest share of the global healthcare chatbots market, by end users and is expected to grow at a CAGR of 23.0% during the forecast period.
On the basis of geography, Europe accounted for the largest share of the global healthcare chatbots market in 2018, while the North American market is expected to grow at the highest CAGR in the next 5-7 years. Factors such as a rise in usage of mobile apps to gather healthcare information, high adoption of social network embedded chatbots, and large investments by healthcare technology developers to boost the use of chatbots market in North America.
As of 2018, Infermedica, Sensely, ADA Digital Health, Babylon, and HealthTap dominated the market. Other major players operating in this market include Your.MD, Baidu, Buoy Health, PACT Care, Woebot Labs, and GYANT among others.
Scope of the Report:
Market by Component
-- Software
-- Service
-- Market by Deployment
-- On-premise
-- Cloud-based
Market by Application
-- Symptom Checking
-- Medication Assistance & Guidance
-- Coverage & Claims Management
-- Appointment Management
Market by End User
-- Patients
-- Healthcare Providers
-- Healthcare Payers
Market by Geography
-- North America
-- US
-- Canada
-- Europe
-- UK
-- Germany
-- France
-- Rest of Europe
-- Asia-Pacific (APAC)
-- Rest of the World
Key Topics Covered:
1. Introduction
1.1. Market Definition
1.2. Market Ecosystem
1.3. Currency and Limitations
1.3.1. Currency
1.3.2. Limitations
1.4. Key Stakeholders
2. Research Methodology
2.1. Research Process
2.1.1. Secondary Research
2.1.2. Primary Research
2.1.3. Market Size Estimation
3. Executive Summary
3.1. Introduction
3.2. Market Analysis, by Component
3.3. Market Analysis, by Mode of Deployment
3.4. Market Analysis, by Application
3.5. Market Analysis, by End User
3.6. Regional Market Analysis
4. Market Dynamics
4.1. Introduction
4.2. Drivers
4.2.1. Growing Internet Connectivity and Rising Adoption of Smart Devices
4.2.2. Limited Availability of Healthcare Resources to Address Growing Patient Population
4.2.3. Technology Advancements in Artificial Intelligence
4.2.4. Chatbots to Reduce Healthcare Cost
4.2.5. Increasing Demand of Virtual Health Assistance
4.3. Market Opportunities
4.3.1. Social Media Supporting the Chatbots Platform
4.3.2. Integrating Chatbots with the Iot
4.4. Market Challenges
4.4.1. Data Privacy Concerns
4.4.2. Lack of Expertise for Chatbot Development
4.4.3. Lack of Awareness and Misconceptions
5. Global Healthcare Chatbots Market, by Component
5.1. Introduction
5.2. Software
5.3. Service
6. Global Healthcare Chatbots Market, by Mode of Deployment
6.1. Introduction
6.2. On-Premise
6.3. Cloud-Based
7. Global Healthcare Chatbots Market, by Application
7.1. Introduction
7.2. Symptom Checking
7.3. Medication Assistance & Guidance (Consultation)
7.4. Coverage & Claims Management
7.5. Appointment Scheduling
8. Global Healthcare Chatbots Market, by End User
8.1. Introduction
8.2. Patients
8.3. Healthcare Providers
8.4. Healthcare Payers
9. Global Healthcare Chatbots Market, by Region
9.1. Introduction
9.2. Europe
9.2.1 UK
9.2.2. Germany
9.2.3. France
9.2.4. Rest of Europe (ROE)
9.3. North America
9.3.1. U.S.
9.3.2. Canada
9.4. Asia Pacific (APAC)
9.5. Rest of the World
10. Competitive Landscape
10.1. Introduction
10.1.1. Market Ranking Analysis
10.1.2. Growth Strategy Analysis
11. Company Profiles
11.1. Your.MD Limited
11.2. Baidu, Inc.
11.3. Sensely, Inc.
11.4. Babylon Healthcare Services Limited
11.5. HealthTap, Inc.
11.6. Buoy Health, Inc.
11.7. Infermedica
11.8. Ada Digital Health, Ltd.
11.9. PACT Care BV
11.10. Woebot Labs, Inc.
11.11. GYANT.COM, INC.
12. Appendix
12.1. Available Customization
12.2. Questionnaire
List of Tables
Table 1 Market Dynamics: Impact Assessment
Table 2 Chatbots Software Market, by Region/Country, 2016-2025 ($Million)
Table 3 Chatbots Services Market, by Region/Country, 2016-2025 ($Million)
Table 4 Chatbots On-Premise Solution Market, by Region/Country, 2016-2025 ($Million)
Table 5 Chatbots Cloud-Based Solution Market, by Region/Country, 2016-2025 ($Million)
Table 6 Global Chatbots Market, by Application, 2016-2025 ($Million)
Table 7 Chatbots Market for Symptom Checking, by Region/Country, 2016-2025 ($Million)
Table 8 Chatbots Market for Medication Assistance and Guidance, by Region/Country, 2016-2025 ($Million)
Table 9 Chatbots Market for Coverage & Claims Management, by Region/Country, 2016-2025 ($Million)
Table 10 Chatbots Market for Appointment Scheduling, by Region/Country, 2016-2025 ($Million)
Table 11 Chatbots Market for Patients, by Region/Country, 2016-2025 ($Million)
Table 12 Chatbots Market for Healthcare Providers, by Region/Country, 2016-2025 ($Million)
Table 13 Chatbots Market for Healthcare Payers, by Region/Country, 2016-2025 ($Million)
Table 14 Healthcare Chatbots Market, by Region, 2016-2025 ($ Million)
Table 15 Europe: Healthcare Chatbots Market, by Country, 2016-2025 ($ Million)
Table 16 Europe: Healthcare Chatbots Market, by Component, 2016-2025 ($ Million)
Table 17 Europe: Healthcare Chatbots Market, by Deployment, 2016-2025 ($ Million)
Table 18 Europe: Healthcare Chatbots Market, by Application, 2016-2025 ($ Million)
Table 19 Europe: Healthcare Chatbots Market, by End User, 2016-2025 ($ Million)
Table 20 UK: Healthcare Chatbots Market, by Component, 2016-2025 ($ Million)
Table 21 UK: Healthcare Chatbots Market, by Deployment, 2016-2025 ($ Million)
Table 22 UK: Healthcare Chatbots Market, by Application, 2016-2025 ($ Million)
Table 23 UK: Healthcare Chatbots Market, by End User, 2016-2025 ($ Million)
Table 24 Germany: Healthcare Chatbots Market, by Component, 2016-2025 ($ Million)
Table 25 Germany: Healthcare Chatbots Market, by Deployment, 2016-2025 ($ Million)
Table 26 Germany: Healthcare Chatbots Market, by Application, 2016-2025 ($ Million)
Table 27 Germany: Healthcare Chatbots Market, by End User, 2016-2025 ($ Million)
Table 28 France: Healthcare Chatbots Market, by Component, 2016-2025 ($ Million)
Table 29 France: Healthcare Chatbots Market, by Deployment, 2016-2025 ($ Million)
Table 30 France: Healthcare Chatbots Market, by Application, 2016-2025 ($ Million)
Table 31 France: Healthcare Chatbots Market, by End User, 2016-2025 ($ Million)
Table 32 ROE: Healthcare Chatbots Market, by Component, 2016-2025 ($ Million)
Table 33 ROE: Healthcare Chatbots Market, by Deployment, 2016-2025 ($ Million)
Table 34 ROE: Healthcare Chatbots Market, by Application, 2016-2025 ($ Million)
Table 35 ROE: Healthcare Chatbots Market, by End User, 2016-2025 ($ Million)
Table 36 North America: Healthcare Chatbots Market, by Country, 2016-2025 ($ Million)
Table 37 North America: Healthcare Chatbots Market, by Component, 2016-2025 ($ Million)
Table 38 North America: Healthcare Chatbots Market, by Deployment, 2016-2025 ($ Million)
Table 39 North America: Healthcare Chatbots Market, by Application, 2016-2025 ($ Million)
Table 40 North America: Healthcare Chatbots Market, by End User, 2016-2025 ($ Million)
Table 41 U.S.: Healthcare Chatbots Market, by Component, 2016-2025 ($ Million)
Table 42 U.S.: Healthcare Chatbots Market, by Deployment, 2016-2025 ($ Million)
Table 43 U.S.: Healthcare Chatbots Market, by Application, 2016-2025 ($ Million)
Table 44 U.S.: Healthcare Chatbots Market, by End User, 2016-2025 ($ Million)
Table 45 Canada: Healthcare Chatbots Market, by Component, 2016-2025 ($ Million)
Table 46 Canada: Healthcare Chatbots Market, by Deployment, 2016-2025 ($ Million)
Table 47 Canada: Healthcare Chatbots Market, by Application, 2016-2025 ($ Million)
Table 48 Canada: Healthcare Chatbots Market, by End User, 2016-2025 ($ Million)
Table 49 APAC: Healthcare Chatbots Market, by Component, 2016-2025 ($ Million)
Table 50 APAC: Healthcare Chatbots Market, by Deployment, 2016-2025 ($ Million)
Table 51 APAC: Healthcare Chatbots Market, by Application, 2016-2025 ($ Million)
Table 52 APAC: Healthcare Chatbots Market, by End User, 2016-2025 ($ Million)
Table 53 ROW: Healthcare Chatbots Market, by Component, 2016-2025 ($ Million)
Table 54 ROW: Healthcare Chatbots Market, by Deployment, 2016-2025 ($ Million)
Table 55 ROW: Healthcare Chatbots Market, by Application, 2016-2025 ($ Million)
Table 56 ROW: Healthcare Chatbots Market, by End User, 2016-2025 ($ Million)
Table 57 Market Ranking Analysis: Healthcare Chatbots Market (2018)
Table 58 Key Products: Healthcare Chatbots
Table 59 Key Agreements & Partnerships
Table 60 Major Fundings
Table 61 Key Product Launches & Enhancements
List of Figures
Figure 1 Key Stakeholders of Global Healthcare Chatbots Market
Figure 2 Research Process
Figure 3 Key Executives Interviewed
Figure 4 Primary Research Techniques
Figure 5 Market Size Estimation
Figure 6 Healthcare Chatbots: Global Market Outlook, by Component, 2019 vs. 2025
Figure 7 Healthcare Chatbots: Global Market Outlook, by Mode of Deployment, 2019 vs. 2025
Figure 8 Healthcare Chatbots: Global Market Outlook, by Application, 2019 vs. 2025
Figure 9 Healthcare Chatbots: Global Market Outlook, by End User, 2019 vs. 2025
Figure 10 Healthcare Chatbots: Regional Market Outlook, 2019 vs. 2025
Figure 11 Smartphone Adoption Rate, 2017 vs. 2025
Figure 12 Global Healthcare Chatbots Market, by Component, 2019 vs. 2025 (USD Million)
Figure 13 Global Healthcare Chatbots Market, by Mode of Deployment, 2019 vs. 2025 (USD Million)
Figure 14 Global Healthcare Chatbots Market, by Application, 2019 vs. 2025 (USD Million)
Figure 15 Global Healthcare Chatbots Market, by End User, 2019 vs. 2025 (USD Million)
Figure 16 Global Healthcare Chatbots Market, by Region, 2019 vs. 2025 (USD Million)
Figure 17 Agreement & Partnership Is the Most Implemented Growth Strategy
Figure 18 Baidu, Inc.: Financial Overview (2015-2017)
Companies Mentioned
-- Ada Digital Health Ltd.
-- Babylon Healthcare Services Limited
-- Baidu Inc.
-- Buoy Health Inc.
-- Gyant.com Inc.
-- HealthTap Inc.
-- Infermedica
-- MD Limited
-- PACT Care BV
-- Sensely Inc.
-- Woebot Labs Inc.
For more information about this report visit https://www.researchandmarkets.com/r/c3zj0z
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