AV Managed Services, IVCi, Lists 5 Ways to Impress Your Clients on Your Next Video Call

HAUPPAUGE, N.Y., Dec. 19, 2019 /PRNewswire/ -- AV managed services, IVCi, lists five ways to impress your clients on your next video call.

Video calls are becoming one of the most popular methods of client communications. They offer endless business benefits, including but not limited to cost reduction, speed and efficiency and greater client familiarity. Simply put, they offer the relationship building benefits of an in-person meeting with the convenience of a phone call. However, just like all other types of meetings, there are ways to conduct video calls that will truly impress your clients.

IVCi offers some critical components to achieve a highly effective video call with clients:

    1. Set up ahead of time. Be sure to proactively avoid any technical
       difficulties by setting up and testing all features ahead of time. Make
       sure wireless signals are strong, screen sharing features work, and audio
       is crisp and clear. Nothing is more frustrating than having the first 15
       minutes of an hour long meeting focused on getting the technology in
       place.
    2. Check your surroundings. You want to make sure your surroundings and
       environment work well for video conferencing. Test the camera to see the
       lighting in the room and make sure the camera angle is favorable for
       everyone in your room. Working with a professional company to establish
       the camera view out of the gate is a helpful trick to make sure from day
       one you are connecting visually.
    3. Dress to impress. Since your client can see you, it's important to
       present yourself the same way you would in an in-person meeting. If your
       company's dress code is casual, make sure your attire is at the nicer end
       of that scale. If you are taking the call from home, at least make sure
       to dress professionally as far as your clients can see.
    4. Avoid distractions. Just as you wouldn't take out your cellphone and
       start texting during an in-person meeting, respect your client's time by
       minimizing distractions. Keep all typing, talking, or phone use to an
       absolute minimum. If you plan to take notes during the meeting, try
       jotting them down on a pen and paper to minimize typing sounds.
    5. Keep it professional. Anything that you wouldn't do during an in-person
       meeting should be avoided during a video call. This means eating, getting
       up, leaving the frame, and not making eye contact should be avoided.
       Remember beyond dress, if you are taking the call from home to keep the
       background void of chaos and clutter to keep you the focus of the
       meeting. A coffee table with a vase of flowers? Probably fine. A pile of
       unfolded laundry? Probably not.

Following these tips will be sure to leave your clients impressed after your video call.

About IVCi
IVCi audio visual solutions is a global technology leader for standardized, yet scalable, collaborative meeting spaces, unified communications, video conferencing, cloud based services and industry leading back-end managed services. We partner with you to set a collaboration & migration strategy, which includes identifying, deploying, and managing the ideal technology mix to improve your business' bottom line and support the most ambitious ROI models that support and justify your investments.

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SOURCE IVCi