Online Payment Methods 2020 and the Impact of COVID-19 - e-Commerce Payment Choices Amid the Pandemic Differ by Country

DUBLIN, July 1, 2020 /PRNewswire/ -- The "Global Online Payment Methods 2020 and COVID-19's Impact" report has been added to's offering.

Digital payment method adoption grows during the COVID-19 outbreak

Consumers' payment behavior is changing as a result of the coronavirus outbreak, according to the report. Nearly 50% of global shoppers were using digital payments more than before the pandemic, and the majority plan continues doing so after the virus is contained. E-Wallets and contactless cards are the top payment methods benefitting from this change, as consumers use less cash and make more purchases online. In an international survey cited in the report, close to three-quarters of respondents found that contactless was a cleaner way to pay.

E-Commerce payment choices amid the pandemic differ by country

When purchasing on E-Commerce websites during the pandemic, global consumers mainly use credit cards and digital wallets, although there is also a strong variation in the way shoppers in different countries pay online. For example, more than two-thirds of digital buyers in Canada chose to pay by credit card when shopping online during the outbreak, while UK buyers preferred debit cards and those in Italy opted for digital wallets like PayPal. Payment security was the top criterion applied by online shoppers when selecting their top payment method, according to an April 2020 survey.

Report Coverage

    --  This report covers the global online payment market. It takes into
        account a wide definition of online payment, including payment methods
        used in online shopping and mobile payment, such as remote and proximity
        payments. In addition, information related to the impact of the
        coronavirus (COVID-19) on digital payments worldwide is included in this
    --  The report includes data mostly published in the previous 12 months. The
        exact date of publication of the source is stated on each chart. The
        time period which the data refers to differs by source.

Report Structure

    --  The global chapter opens the report, featuring an overview of global
        online and mobile payment developments.
    --  The rest of the report is divided by regions presented in the descending
        order of B2C E-Commerce sales. Within each region, the countries are
        grouped by advanced and emerging markets, where applicable, and ranked
        by online sales. Furthermore, text charts summarizing the impact of
        COVID-19 on digital payments in each of the regions are included.
    --  Depending on data availability, the following types of market
        information are included: payment methods most used by online and mobile
        shoppers, breakdown of E-Commerce orders by payment methods, number and
        value of online/mobile payment transactions, mobile payment user
        penetration, and consumer and merchant attitudes to online and mobile
        payments. Not all the mentioned types of information are available for
        each of the covered countries.

Key Topics Covered

1. Management Summary

2. Global Developments

    --  COVID-19 Impact on Online & Mobile Payment, May 2020
    --  COVID-19 Impact on Payment Providers, June 2020
    --  The Impact of COVID-19 on Payments Revenues, incl. Payments Revenues in
        2019, Pre-COVID-19 Forecast, and Payments Revenues Forecast Under The
        Impact of COVID-19, in USD billion, 2020
    --  Post-COVID-19 Forecast for Digital Commerce & Payments Spending, in USD
        trillion, 2020f & 2021f Compared to 2019
    --  Share of Consumers Who Plan to Increase Their Usage of Digital Payments
        Due To COVID-19, in %, by During COVID-19 and In The Next 6-9 Months,
        April 2020
    --  Digital Transactions Share of Total Payment Transaction Value, 2025f, by
        Estimate Before COVID-19 and After
    --  Payment Methods Most Used When Shopping Online During The Pandemic, in %
        of Online Shoppers, by Selected Countries, April 2020
    --  Payment Methods Used For the First Time When Shopping Online During The
        Pandemic, in % of Online Shoppers, by Selected Countries, April 2020
    --  Criteria for Choosing a Payment Method in Online Shopping Which Became
        More Important Since The Pandemic Outbreak, in % of Online Shoppers, by
        Selected Countries, April 2020
    --  Share of Online Shoppers Who Had Abandoned a Shopping Cart Due to Their
        Preferred Payment Method Not Being Offered, in %, January 2019
    --  Share of Respondents Who View Contactless as a Cleaner Way to Pay, in %,
        April 2020
    --  Proximity Mobile Payment User Penetration, in % of Smartphone Users, by
        Selected Countries, 2019e
    --  Overview of Mobile Money Statistics, incl. Number of Live Services,
        Registered Accounts, in millions, Active Accounts, in millions,
        Transaction Volume in millions, and Transaction Value, in USD billion,
        and Year-on-Year Growth, in %, by Region, 2019

3. Asia-Pacific

3.1. Regional

3.2. Advanced Markets

3.2.1. Japan

3.2.2. South Korea

3.2.3. Australia

3.2.4. Singapore

3.3. Emerging Markets

3.3.1. China

3.3.2. India

3.3.3. Indonesia

3.3.4. Thailand

3.3.5. Malaysia

4. Europe

4.1. Regional4.2. Advanced Markets4.2.1. UK4.2.2. Germany4.2.3. France4.2.4. Spain4.2.5. Italy4.3. Emerging Markets4.3.1. Russia4.3.2. Poland4.3.3. Turkey4.3.4. Czech Republic

5. North America

5.1. Regional

5.2. USA

5.3. Canada

6. Latin America

6.1. Regional6.2. Brazil6.3. Mexico6.4. Argentina6.5. Colombia6.6. Chile

7. Middle East & Africa

7.1. Regional

7.2. UAE

7.3. Saudi Arabia

7.4. Israel

7.5. South Africa

7.6. Egypt

7.7. Kenya

Companies Mentioned

    --  Alphabet Inc.
    -- Inc.
    --  Ant Financial Services
    --  Apple Pay Inc.
    --  Facebook Inc.
    --  Go-Jek
    --  Grab Holdings Inc.
    --  Kakao Corp.
    --  LINE Corp.
    --  Mastercard Inc.
    --  MercadoLibre Inc.
    --  Naver Corp.
    --  PS Yandex Money LLC
    --  PayPal Holdings Inc.
    --  PayPay Corp.
    --  Paytm E-Commerce Pvt. Ltd.
    --  Rakuten Inc.
    --  Samsung Electronics Co. Ltd.
    --  Tencent Holdings Ltd.
    --  Visa Inc.

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