Mitsubishi Motors Dealer Partner Spotlight - Five Questions with David Baum Jr.

FRANKLIN, Tenn. and LEWISVILLE, Texas, July 14, 2020 /PRNewswire/ -- Mitsubishi Motors North America, Inc. (MMNA) is celebrating dealer partners who go above and beyond for their communities. They provide more than just a great place to buy a car - they help their home towns thrive in the good times and heal in the challenging times. They rise to the occasion in support of the community, whatever the occasion may be. This month, we are proud to feature David Baum Jr., owner and general manager of Lewisville Autoplex Mitsubishi in Lewisville, Texas.

Five Questions with David Baum Jr.
General Manager, Lewisville Autoplex Mitsubishi

    1. You are a third-generation auto dealer. What does it mean for you to be
       able to successfully carry on the family legacy through Lewisville
       Autoplex Mitsubishi? I remember visiting my grandfather's dealership as a
       little kid. Even then, I was hooked on the business! Today, I get to work
       alongside my brother, my dad, four of my cousins and three aunts and
       uncles. We have a lot of fun together! Really, all the dealership
       employees feel like family. We still have customers who knew my
       grandfather, and his Dodge dealership, and share stories about him. It is
       really an honor to carry on the family business, and I hope that one day
       my kids will continue that legacy.


    2. You make it a priority to give back to the community. Notably, you work
       with Carry the Load, a nonprofit dedicated to honoring the sacrifices of
       military veterans, first responders and their families. Why is it so
       important for you as a local, business owner to give back to the
       community?Giving back to the community is one of the best parts of this
       business. We have had the opportunity to partner with Carry the Load, the
       Chris Kyle Memorial Foundation and Live to Give. We offer military
       discounts in both the sales and service departments and do all we can to
       help these heroes.


    3. In the era of COVID-19, how are you pivoting to make sure your business
       emerges stronger than ever? During this uncertain time, we have continued
       to sell and service cars through door-to-door delivery, complimentary
       local shipping, complimentary service pickup and delivery, online credit
       approvals and trade appraisals and virtual test drives. Before COVID-19,
       our dealership was selling about 20 percent of vehicles to out-of-town
       buyers. That number has now grown to nearly 40 percent! We are working to
       make it as easy and as safe as possible for customers to buy our
       vehicles.


    4. This time last year, Lewisville Autoplex Mitsubishi became the first
       dealership to implement the new, Mitsubishi global dealer visual identity
       program. How has the new brand changed your business? The new dealership
       has been a tremendous hit with our employees and clients. All the time,
       we have visitors stop by just to see the new space. The store setup and
       our service team have also been vital to the success of our new store.
       The customer service lounge is now steps away from the new vehicle
       display, which has led to a big increase in routine service customers
       upgrading their vehicles.


    5. You are known for being innovative for finding new ways to sell cars.
       What advice do you have for the next generation of auto dealers who are
       just getting started?Be ready to continue learning and to continue
       adapting to an ever-changing business. For example, I am currently taking
       classes in Washington, D.C. at the National Auto Dealers Association
       Academy. It is an intensive course, looking at each area of the
       dealership, combined with hands-on, practical application, and it is the
       best thing I have done to grow in my career since I started selling cars
       in 2005.

    6. Bonus question! We must ask. We understand you have a great relationship
       with the Texas sports community. Who was the most memorable athlete you
       sold a vehicle to, and what brought them into the store?I am a huge
       Dallas Cowboys fan, so selling cars to members of the team is a dream
       come true. And we have sold seven cars to them in just two years! If I
       had to choose a favorite athlete, it would have to be Isaiah Stanback.
       Isaiah came to me looking for a Tesla Model S, and I found it for him.
       This was the turning point for us getting into the electric car market,
       which has been a tremendously successful part of the business. Mitsubishi
       has the best electric vehicle technology, and I believe electric cars are
       the future. I am excited to work with a company at the forefront of this
       industry!

About Mitsubishi Motors North America, Inc.
Through a network of approximately 350 dealer partners across the United States, Mitsubishi Motors North America, Inc., (MMNA) is responsible for the sales, research and development, marketing and customer service of Mitsubishi Motors vehicles in the U.S. 2019 marked the brand's seventh consecutive year of sales growth.

Located in Franklin, Tennessee, MMNA is a part of the Renault-Nissan-Mitsubishi Alliance. Mitsubishi continues to lead the way in the development of highly efficient, affordably priced new gasoline-powered automobiles, while using its industry-leading knowledge in battery-electric vehicles to develop future EV and PHEV models.

For more information on Mitsubishi vehicles, please contact the Mitsubishi Motors News Bureau at (615) 257-2698 or visit media.mitsubishicars.com.

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SOURCE Mitsubishi Motors North America, Inc.