Aug 10, 2020   SOURCE: PR NewsWire

Analysis Of Telehealth Visits Shows Pronounced Digital Disparities Between Urban And Rural Geographies: Chartis Group

CHICAGO, Aug. 10, 2020 /PRNewswire/ -- The Chartis Group, a leading provider of advisory and analytics services to the healthcare industry, in partnership with Kythera Labs, released the latest data and trends from its Telehealth Adoption Tracker, an advanced analytic tool designed to measure how COVID-19 has driven rapid telehealth adoption across the country.

Analysis of physician visit data through the week of July 20 highlights a growing telehealth adoption divide between urban and rural areas. Urban residents utilized telehealth for primary care visits at a 28% higher rate than those in rural geographies.

"Telehealth has the potential to democratize access to healthcare," said Eric Mayeda, Director at The Chartis Group. "However, our analysis shows that realizing these benefits will not occur automatically. Planning and coordination between policy makers, providers and technology companies will be needed to realize its potential to enhance access for all populations."

Additional takeaways and trends from the Chartis/Kythera Labs Telehealth Adoption Tracker, with data through the week beginning July 20:

    --  The urban and rural telehealth divide is pronounced and shows signs of
        widening. Rates of telehealth use in urban areas have exceeded those in
        rural geographies since the beginning of the pandemic. The telehealth
        adoption rate for primary care visits was 28% higher in urban
        geographies than rural ones in the most recent week of data. While
        overall telehealth adoption has stabilized recently, the urban-rural
        telehealth divide has widened since the early weeks of the pandemic--up
        from an 18% differential during the peak telehealth adoption weeks in
        mid-April.
    --  Telehealth adoption rates within COVID-19 "hotspot" states rose. The
        percent of physician visits delivered via telehealth increased in states
        that experienced the biggest spikes in COVID-19 cases from mid-June
        through mid-July. Florida (21%), Texas (23%), and Arizona (21%) saw
        telehealth utilization rates increase by 4-6 points since mid-June and
        each state now sits above the national telehealth average.
    --  Meanwhile, national telehealth utilization has stabilized. Telehealth
        made up 18% of all physician visits during the week beginning July 20th.
        This is the sixth straight week that telehealth utilization has remained
        between 18-20% of all visits--well down from a peak of 50% in
        mid-April--indicating that this range may represent a "new normal"
        during the COVID-19 period and under the current telehealth regulatory
        and reimbursement rules.
    --  Telehealth has predominantly functioned as a modality to manage
        established patients. New patients represent just 5% of overall
        telehealth visits, compared to 13% of in-person visits throughout the
        COVID-19 period, indicating that virtual care modalities to-date have
        been primarily utilized as tools to manage care for established
        patients. Finding ways to leverage telehealth to expand access to new
        patients will be a key driver of telehealth's continued adoption and
        growth.

The Chartis Group will continue to release new telehealth adoption trends and data on a monthly basis.

About The Chartis Group
The Chartis Group (Chartis) provides comprehensive advisory services and analytics to the healthcare industry. With an unparalleled depth of expertise in strategic planning, performance excellence, informatics and technology, digital and emerging technologies, and health analytics, Chartis helps leading academic medical centers, integrated delivery networks, children's hospitals and healthcare service organizations achieve transformative results. Chartis has offices in Atlanta, Boston, Chicago, New York, Minneapolis, Portland and San Francisco. For more information, visit www.chartis.com.

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SOURCE The Chartis Group