Nuance Expands Availability of Cloud-Based Dragon Professional Anywhere Solution
BURLINGTON, Mass., Aug. 17, 2020 /PRNewswire/ -- Nuance Communications, Inc. (NASDAQ: NUAN) today announced the availability of its cloud-based Dragon Professional Anywhere speech recognition solution in the United States across multiple markets including law enforcement, social services, financial services, and legal. This next-generation AI-powered solution enables police officers, social workers, customer service agents, and lawyers to create high-quality documentation more efficiently, securely, and at scale, while reducing cost and boosting productivity. Already available in the U.K., France, the Netherlands, Sweden, and Germany, Dragon Professional Anywhere customers in the U.S. can now use Nuance's speech recognition solutions anywhere, anytime.
The continued expansion of Dragon Professional Anywhere is driven by the increasing demand for cloud technology to meet the needs of modern business environments. Forrester Research reports that companies are ramping up investments in cloud-based tools to facilitate extended periods of working from home, a trend that is poised to continue post-pandemic and expected to better prepare organizations for the now dynamic post-COVID economic recovery.
"Because the world's workforce is operating in new and unprecedented ways, it's crucial to equip organizations of all sizes with solutions that allow for seamless, secure business continuity," said Joe Petro, CTO, Nuance. "Dragon Professional Anywhere offers scalable deployment options, helping companies reduce costs, realize productivity gains, and improve customer care for industries worldwide."
Built on decades of deep vertical market expertise and investments in conversational AI advancements, Dragon Professional Anywhere extends the usability and value of applications across a variety of vertical markets, including:
-- Law enforcement: With an addressable market of 900,000 police officers
in the United States, Dragon Professional Anywhere builds on the success
of Dragon Law Enforcement to capture incident reports and field notes
from anywhere. The solution enhances the use of web-based Computer-Aided
Dispatch and Records Management Systems (CAD/RMS), leveraging
advancements in wireless communications over 5G networks to help
streamline data access for police agencies.
-- Social services: With an addressable market of 350,000 social workers in
the United States, Dragon Professional Anywhere supports clients'
HIPAA-compliant efforts to help mitigate the often-fragmented workflows
of social workers through effective and appropriate authoring, sharing,
and streamlining of agency communications. Social services professionals
can use Dragon Professional Anywhere to securely capture and access
casework and client files with immediacy and specificity at the point of
interaction.
-- Banking and financial services: With an addressable market of 280,000
financial advisors in the United States, banking, financial services,
and insurance markets are key industries supporting growth in
cloud-technology. Banking professionals and financial advisors in the
U.S. can use Dragon Professional Anywhere to help scale and deliver
better and more accurate client-focused customer service by quickly
memorializing client interactions, document disclosures, and detailed
action plans, without focusing on cumbersome documentation demands.
-- Legal: Also launching today is Dragon Legal Anywhere, a cloud-hosted
speech recognition solution built on Dragon Professional Anywhere with
specialized legal vocabulary to speed the completion of critical work
whether in the courtroom, in the office, or at home. According to the
ABA Journal, "The advent of voice-recognition dictation has ushered in
an entirely new and streamlined way to dictate documents." Dragon Legal
Anywhere enables law firms to reach new productivity levels by
eliminating the need for manual transcription, keeping the focus on
client risk mitigation, compliance demands, and lowered costs to secure
client retention.
Dragon Professional Anywhere and Dragon Legal Anywhere include access to Dragon Anywhere Mobile at no extra cost, equipping professionals who work in the field, such as social workers and law enforcement officials, to capture critical information at the point of interaction to create, edit, format, and share documents directly from their mobile device from anywhere at any time. Hosted in the Microsoft Azure-certified hosting infrastructure, Dragon Professional Anywhere and Dragon Legal Anywhere users benefit from secure and responsive performance across devices, while seamlessly gaining access to the latest security and performance improvements.
Click here for more information on Dragon Professional Anywhere and here to learn about Dragon Legal Anywhere.
About Nuance Communications, Inc.
Nuance Communications (NASDAQ: NUAN) is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze, and respond to people - amplifying human intelligence to increase productivity and security. With decades of domain and AI expertise, Nuance works with thousands of organizations globally across healthcare, financial services, telecommunications, government, and retail - to empower a smarter, more connected world. For more information, please visit www.nuance.com.
Trademark reference: Nuance and the Nuance logo are registered trademarks or trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other trademarks referenced herein are the property of their respective owners.
Media Contact
Dayna McCoubrey
Tel: 781-565-4728
Email: Dayna.McCoubrey@nuance.com
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SOURCE Nuance Communications, Inc.
